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Americas Best Value Inn-Norfolk Airport Area

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5725 Northampton Blvd, Virginia Beach, VA 23455
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Americas Best Value Inn-Norfolk Airport Area
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36 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
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    (36)
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    (7)
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1 review
2 of 5 stars Reviewed today NEW

This hotel was decently clean and most of the staff was friendly. Here are the complaints were have, there were not very many plugs in the room and the stuff we plugged into them did not stay well. I am not sure how safe this hotel is from a fire with how hold the wiring seems to be. The plug-ins... More 

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Greensboro, North Carolina
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We went to Virginia Beach on the spur of the moment, arrived late. We have stayed at others in this chain - they did take our 3 pound mal shi (room was $69 pet fee additional $35) it was late we were only staying 1 night. I just now read the reviews and believe the drug dealing may be correct.... More 

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Travelers are raving about these Virginia Beach hotels

Fairbanks, Alaska
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

On Saturday, May 30, 2015 my partner and I decided to travel from the Pittsburgh,PA area down to Virginia Beach, VA. This was a spur-of-the-moment trip, but I wanted to save money. Using trivago.com, which led me to booking.com, I booked a 5 night stay at the America's Best Value Inn, located on 5725 Northhampton Boulevard Virginia Beach (Virginia), VA... More 

Was this review helpful? Yes 2
Saint Augustine, Florida
Level Contributor
6 reviews
3 hotel reviews
1 of 5 stars Reviewed May 16, 2015

Pretty terrible. Arrived late. Looked okay. Once in, not good. Cheap. Took pet. Sink and tub not draining. Counter looked as though it had been painted and now peeling. Bed had bottow and top sheet and conforter only. Not blanket. Pretty sure there was drug dealing at far end.

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Norfolk, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 29, 2014

The Inn was average. It was right on a busy Highway but a good location to get a fast meal. There is a truck stop across the street and they are coming and going all night long. Makes for a noise night sleep.

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abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear TIgger62014, I appreciate the fact that you took the time to share your experience with us. We hope that you visit us again in the future. Regards, U.P.-Manager Americas Best Value Inn-Virginia Beach, VA More 

Saint Louis Park, Minnesota
1 review
1 of 5 stars Reviewed August 11, 2014

Rooms where not cleaned. Basin around bath tub filled with dirt, dead flys on bathroom floor. One family hosted a party outside our room. Tables, loud music until midnight. Gross!!!Used condemn on bathroom towel rack. Continental breakfast was mini size muffin. Spend the you get what,you pay for.

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abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear jack1006, I am very concerned about the housekeeping issues you experienced while staying with us. I will be sure to better train our staff so that these issues will not happen again in the future. Regards, U.P.-Manager Americas Best Value Inn-Virginia Beach, VA More 

Lansing, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 17, 2014

My husband and I needed a place to stay for a week and decided to book here because of the cheap price and military discount. We came in very late on a week night and the first lady we talked to was extremely nice and helpful. All the staff we came into contact after that were the complete opposite. Our... More 

Was this review helpful? Yes 2
abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear Nicole16893, Thank you for sharing your concerns with us from 2014. Sorry for taking so long to respond. I apologize that we were not able to deliver good experience with us. Rest assured, I am addressing the issues and have recently hired new desk staff. We hope that you stay with us again or at another one of our... More 

Portland
1 review
1 of 5 stars Reviewed July 17, 2014

Breakfast is very bad.. and the smell is horrible.. I requested for a non-smoking Room but they donot have any in their facility.. room has a combination of cigarette smell & wet carpet smell.. There is no internet Wifi connection for 4 days, they kept on saying that they informed cable person and he will come and fix which did... More 

Was this review helpful? Yes
abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear Kiran2003, On behalf of the staff, I would like to personally apologize for the WIFI and other issues you encountered during your stay in 2014. We have recently added new routers and this has since alleviated the issue. We hope that you give us another opportunity in the future. Regards, U.P.-Manager Americas Best Value Inn-Virginia Beach, VA More 

Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 2, 2014

My first impression of this horrid place began when I over heard a very unproffessional comment bieng made by the manager to a male worker. I actually heard the manager of this inn refer to a female employee as" retarded" ( while my card was bieng charged, smh) Had I not been so tired after my drive, I would have... More 

Was this review helpful? Yes 3
abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear Veteran1999, I am concerned about the issues you had mentioned in your review from 2014. I would like to personally apologize for the lack of cleanliness and customer service issues. We have recently hired and trained new staff to better accommodate our future guests. We also have a professional pest company which treats our rooms each month. Regards, U.P.-Manager... More 

Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 2, 2014

I had stayed in the motel once before and really did not have too much of an issue. That was not the case this past weekend. There was unusual circumstances that I arrived before my friend. I asked to go into the room first and even called him so he could let them know it was okay. The woman at... More 

Was this review helpful? Yes 2
abvivabeach, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review

Dear Debbie1256, Thank you for posting a review with us. I am sorry that you experienced poor customer service during your visit. While I understand your concerns, we are accountable and must protect the security of our guests. Unfortunately we cannot be flexible in our procedures and cannot issue room keys or grant access to a room without any additional... More 

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