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Hampton Inn Norfolk/Virginia Beach

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5793 Greenwich Road, Virginia Beach, VA 23462-6517
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Hampton Inn Norfolk\/Virginia Beach
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332 Reviews from our TripAdvisor Community

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1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

My experience with Hampton inn at Norfolk Va, was okay. Customer service okay. However, housekeeping need to tighten up. The lobby area going to the elevator was smelling so badly to the point I thought to cancel my stay. I thought the room could be smelling the same. The smell was like dirty water or a rotten rodent. I threw... More 

Helpful?
Thank DENNIS M
Broadway, Virginia
1 review
1 of 5 stars Reviewed 1 week ago

The manager likes to sign third party contracts for groups that require 30 day cancellations. Our confirmations said 72 hrs before check in to cancel but she wouldn't honor that. Due to injuries to several players and not having enough players to field a team, we had to back out of the tournament 1 week before check in. She kept... More 

Helpful?
Thank Lyle F
Nicole K, General Manager at Hampton Inn Norfolk/Virginia Beach, responded to this review

Hello Lyle F, Thank you for your review. I always enjoy hearing from our guests and I am very sorry that the cancellation policy did not meet your needs. The next time you have the chance to travel back to the area I hope that you will be our guest, and I encourage you to contact us directly if future... More 

Virginia Beach
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I had great time as always at Hampton !!! Thanks for beeing so friendly, this is going to be for ever!!!, there are no more to say just, perfect , I have recomended to my friends and family as primary choice

Review collected in partnership with Hampton

Helpful?
Thank Gustavo B
Oklahoma City, Oklahoma
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Arrived around midnight after a long flight. The hotel property and lobby were in good condition. However, when I got to my room, there was the unmistakable smell of cigarette smoke. It smelled not only recent, but also like something that had accumulated over years of use. In the morning, my clothes and anything that was exposed to the air... More 

Helpful?
Thank charles l
Nicole K, General Manager at Hampton Inn Norfolk/Virginia Beach, responded to this review

Dear charles l, I appreciate your candor on your feedback of your recent stay with us. I understand the freshness of the room was of concern during your stay and guest satisfaction is my highest priority so I have brought your comments to our hotel team to resolve this issue. Thank you for bringing this to my attention and I... More 

Dallas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this Hampton Inn several times and the experience is consistent each time. I can always count on a comfortable stay, a delicious breakfast and pleasant staff. Thank you Hilton for providing such consistent experiences for your loyal customers.

Review collected in partnership with Hampton

Helpful?
Thank Angela G
Henrico, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Get value and location. It is between Norfolk and the ocean front. Free breakfast is always a plus. Traveled with family member that worked in hotels for 40 plus years, and she was very pleased with the hotel.

Review collected in partnership with Hampton

Helpful?
Thank Roland D
St. Louis, MO
Level Contributor
78 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 26, 2015

Was surprised that bed cover was old and stained and bathroom sink didn't drain well. I wish TV wasn't so commercialized that you have to scramble to just watch TV, without being deluged by pay offers, although this has occurred at other Hamptons. Otherwise, usual good job by Hampton; breakfast was really great as always

Helpful?
Thank Quaker0ats
United States
1 review
5 of 5 stars Reviewed December 21, 2015

We went to the area for a college graduation and we truly enjoyed our stay at the hotel. Everything was nice from beginning to the end. Staff was pleasant, lobby was clean, bedroom clean and bathroom clean. I would stay again at this hotel. Breakfast was good coffee, juice, cocoa etc.

Review collected in partnership with Hampton

Helpful?
Thank Eric C
Howell, Michigan, United States
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 11, 2015

My wife and I stayed at this hotel for 5 nights while we visited family in Norfolk and Virginia Beach. The hotel is perfectly located for that purpose --with easy access to the freeway, yet remarkably quiet in spite of that, and also just a few blocks from the eastern terminus of The Tide light rail line into downtown Norfolk.... More 

Helpful?
Thank Jim B
East Aurora, NY, United States
2 reviews
5 of 5 stars Reviewed December 1, 2015

Staff was very friendly and helpful throughout our 4 day stay visiting relatives for the Thanksgiving Holiday. All amenities were top notch and complimentary breakfast was excellent every morning with a wide variety. Only bummer was outdoor pool was closed. Can't blame them 60 is warm to us Northerners. We had a great stay a lot of history in the... More 

Review collected in partnership with Hampton

Helpful?
Thank Edward A B
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