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All 114 Virginia Beach hotels

TownePlace Suites Virginia Beach

2.5 of 5 Hotel   |   5757 Cleveland Street, Virginia Beach, VA 23462
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Ranked #34 of 114 Hotels in Virginia Beach
A recent review
4 of 5 stars reviewed 5 days ago
ike689 Lorton, Virginia
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20 reviews from our community

Traveler rating
    10
    7
    2
    0
    1
See reviews for
14
Couples
0
Solo
0
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Lorton, Virginia
1 review
4 of 5 stars Reviewed 5 days ago NEW

We originally booked a 2-bedroom suite. When we arrived the night manager informed us that the room has a leak. He recommended two 1 bedroom suites with connecting doors. The night manager actually walked us over to the two 1 bedroom suites to see if it was acceptable for us. We said yes. The night manager also showed us where... More

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DANDRIDGE
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited our daughter and stayed with her at Towneplace Suites, while she was temporarily stationed back state side for some training with the Navy. The rooms aren't huge but they are comfortable and offer a small kitchenette for preparing your own meals. The suite had a queen size bed and a pull-out couch to sleep the four of us.... More

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Stafford, Virginia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2014

This property met my expectations for a TownePlace Suites, but exceeded them in service. Every single staff member I interacted with went above and beyond my expectations. They couldn't have been more friendly or helpful--much appreciated! My family was visiting extended family nearby with our dog--we will be back. :-)

Was this review helpful? Yes 2
Flemington, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

We stayed here five nights in a 2-bedroom when my daughter performed at the Sandler Center, an easy 10 minute ride on rt 264. Lots of good restaurants there, especially for happy hour. Drove to the beach several times for about an 20 minute ride. Park on 9th in the garage. Gentleman at the front desk was very helpful. Breakfast... More

Was this review helpful? Yes 1
Clint M, General Manager at TownePlace Suites Virginia Beach, responded to this review

Dear Valued Guest, Thank you so much for the positive responses. We were delighted to have you and your family stay with us during the competition. I hope it turned out well for you! We will look forward to you coming back and seeing us again next time you're in the area. Clint Militzer, General Manager More

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

The place was clean, safe & practical. There was a security guard patrolling.The room and general environment were clean. The BBQ place is cool so we can chill out & make some food. The service was good & employees nice. Liked it!

Was this review helpful? Yes 1
Clint M, General Manager at TownePlace Suites Virginia Beach, responded to this review

Dear Valued Guest, Thank you so much for the kind words. I will absolutely share this with my staff as they will love to hear the glowing reviews. We can't wait to see you again when you come back in town. All the best, Clint Militzer, General Manager More

Washington, D.C.
Contributor
14 reviews 14 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 3, 2014

The family and I had two separate rooms across the hall from each other, with both rooms being the Queen bed studios. It was interesting having two rooms, because one was outfitted with a much nicer desk / storage / armoire, while the other room really just had a table with chair. The extra storage was better. You've got a... More

Was this review helpful? Yes 4
Clint M, General Manager at TownePlace Suites Virginia Beach, responded to this review

Dear Valued Guest, Thank you for your great review of my hotel. I'm glad that you were able to relax and settle in for your trip to Virginia Beach. You were very descriptive and I know that other guests who read your review will get great information from it. Thank you again, and we look forward to seeing you again... More

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 2, 2014

Each and every staff member from the Manager to the Housekeepers were a pleasure to encounter. For a low price stay - we were treated like high-end guests! The resort has been renovated in the last year.

Was this review helpful? Yes 1
Clint M, General Manager at TownePlace Suites Virginia Beach, responded to this review

Dear Valued Guest, Thank you so much for the kind words. We loved having you stay with us and we hope you visit us again next time you are in Virginia Beach! See you soon! Clint Militzer, General Manager More

Pocomoke City, Maryland, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 30, 2014

First let me say that we have stayed on this property before and were not all that impressed, but we thought we would give it another try because of the price compared to other properties and availability in the area. I called to make a reservation through Marriott, because I am a Marriott Rewards member, on Saturday afternoon for a... More

Was this review helpful? Yes 3
Clint M, General Manager at TownePlace Suites Virginia Beach, responded to this review

Dear Valued Guest, Please accept my sincere apologies regarding your reservation at my hotel. It is an embarassment to myself and my hotel. We value our Marriott Rewards members and would never purposely give away your room. What happened is completely unacceptable and I promise that I will reserach this to make sure this never happens again. I deeply apologize... More

Ponte Vedra Beach, Florida
Top Contributor
193 reviews 193 reviews
36 hotel reviews
328 helpful votes 328 helpful votes
5 of 5 stars Reviewed June 27, 2014

We had a queen suite. I could live in there for at least 30 days. The kitchenette was the best I have seen. Stainless and black appliances. The kitchen and bathroom had laminate wood floors. Free wifi. Super clean. Extra towels. Excellent check-in service. Our guy actually walked us to the door to show us which way to go and... More

Was this review helpful? Yes 1
Clint M, General Manager at TownePlace Suites Virginia Beach, responded to this review

Dear Valued Guest, Thank you so much for the positive words! It was our pleasure to assist you and have you here as part of our family! We look forward to seeing you again soon when you are in the area! Enjoy the rest of your summer! Clint Militzer, General Manager More

Gaithersburg, MD
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 15, 2014

Let me preface this review, by noting that the hotel's computer system was not working when we checked in (around 9 PM on a Friday night). It took at least 30 minutes to check in while the employees worked with their computer's customer service group. This affected my scoring and getting extra Marriott points still didn't compensate for the delay.... More

Was this review helpful? Yes
Clint M, General Manager at TownePlace Suites Virginia Beach, responded to this review

Dear Valued Guest, Allow me first to apologize for our computer system outage. I understand how frustrating that can be on our guests. You are spot on that we aren't used to having it go down, but when a computer goes down in any industry it's usually a disaster! I appreciate all of the other great things you said about... More

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Additional Information about TownePlace Suites Virginia Beach

Address: 5757 Cleveland Street, Virginia Beach, VA 23462
Location: United States > Virginia > Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Virginia Beach 2.5*
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Also Known As:
Towneplace Suites Virginia Beach Hotel Virginia Beach

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