After visiting relatives who lived in the area, we arrived at our room at 10:00 pm hoping to retire early in preparation for a 10-hour drive back to Knoxville, TN in the morning. Next door, a raucous birthday party was underway. The boom box was booming and the noise from the “guests” and their “music” was, to put it mildly,...
more
Hours after the events happened the front desk staff was notified. It is simple to take care of a simple noise complaint when the management team has the upper hand and is notified by its guests. A property with 83 rooms is hard to monitor by a single night auditor. Also when security is not necessary because of having a...