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Sheraton Oceanfront Hotel

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3501 Atlantic Avenue, 36th Street & Atlantic Avenue, Virginia Beach, VA 23451
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Sheraton Oceanfront Hotel
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737 Reviews from our TripAdvisor Community

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Traveler rating
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    117
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    50
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100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (737)
  • Mar-May only
    (153)
  • Jun-Aug only
    (344)
  • Sep-Nov only
    (178)
  • Dec-Feb only
    (62)
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Richmond, Virginia
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at the Sheraton in Virginia beach.....The Room was on the 4th floor, the balcony face the parking lot of another hotel and its makeshift pool and the huge window where you would eat faced a roof top with all the air systems and past that another hotel that could view you coming in and out of the bathroom... More 

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1 review
1 of 5 stars Reviewed yesterday NEW

I was in the pool on Tuesday the 21st along with several others when the maintenance technician decided to pour a chlorine mixture into the filter exposing those in close proximity to the chlorine gas.. we ( my 10 yr old son and I ) immediately exited the pool in a panic and coughed, gaged and vomited ...we went to... More 

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1 review
1 of 5 stars Reviewed yesterday NEW

Dishonest staff. Told me they would credit me with 500 SPG points per night for "going Green." They didn't. Double checked when I checked out and called again 10 days later..."the points are on the way," they said. SPG had no record of it when I called 2 weeks later. During the stay, the staff throughout the hotel was unhelpful... More 

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Washington DC, District of Columbia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was greeted with a warm welcome from a friendly staff, i was surprise because my room was ready early...I have not stayed at this Sheraton for a few years so I was in for another surprise with the updated room ...I love the hotel but most importantly the bed and the view...thank you Sheraton

Was this review helpful? Yes 1
West Virginia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Check-in was a breeze. The staff was amazing, valet, bellhop and front desk all absolutely outstanding. I don’t think you could have a smoother process; they have this down to a science. Room was cool, beds comfy and very clean. We stayed oceanfront on the 7th floor, excellent view and quiet room. The only problem we had in our room... More 

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Chantilly, Virginia, USA
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed in an Ocean front double room on the fifth floor. The room was nice and clean although the bathroom was a bit small but not a big deal. The service at check-in was good and they accommodated our request for an early check-in. We reached early (11am) and the front desk clerk said she would let us know as... More 

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Washington DC, District of Columbia
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my husband and 5 month old son for roughly 8 hours as a kick off to a family reunion weekend in Surry County. Due to time constraints and other stuff we arrived to check in at 2am or so and the front desk clerk was as attentive and alert as if it was 9am in the... More 

Was this review helpful? Yes 2
Las Vegas, Nevada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel staff, location and amenities were great! However..... The air conditioner was either malfunctioning or the thermostat is in the wrong place. We had three rooms and they were freezing or hot and stuffy; there was no comfort zone!

Was this review helpful? Yes 1
Sofia, Bulgaria
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Ocean View rooms on top floors have really nice balconies and view all over the VB beach and Boardwalk. The hotel is cozy and clean. There is no SPG lounge and Gold and Platinum members can't get benefit on it. I can't find the mail address to sales persons or the GM anywhere, even in the hotel's site.

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MD
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Property: Overall a solid 3. Nicely decorated/landscaping, especially portico/lobby areas. Outside, easy to spot..just look for a box on the beach. Not sure how old property is, but it shows, even though they try their best to keep maintained. Elevators way too small for people/beach stuff/luggage carts. Balconies are narrow. Could almost touch railing from where the sliding window is.... More 

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Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Breakfast buffet(6)
  • Indoor pool(5)
  • CUSTOMER SERVICE(4)
  • Front desk staff(4)
  • Friendly and helpful(3)
  • Next morning(3)
Questions? Get answers from hotel staff and past guests. Ask a question

167 photos of this hotel

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Pool/beach area (25)
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Hotel & grounds (5)
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Room/suite (4)
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Pool/beach area (3)
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Dining (2)
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Other (2)
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