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Crowne Plaza Tysons Corner

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1960 Chain Bridge Road, Tysons Corner, VA 22102
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Crowne Plaza Tysons Corner
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403 reviews from our community

Traveler rating
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    77
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana
Top Contributor
65 reviews 65 reviews
56 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just returned from staying 3 nights at this hotel. Our Rolling Thunder chapter arranged for a special room rate and free breakfast. We also got free parking for our motorcycles. Overall, wonderful hotel. I usually have a bad back and wake up with back pain from cheap hotel beds but this hotel had great beds. The entire hotel operation... More 

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London, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Crown plaza hotel is located I between Washington Dulles airport and downtown DC , with a shopping mall right next to the hotel and train station situated a few minutes walk from the hotel which is handy to get into the city roughly 30mins on the train . The hotel rooms seemed dated however worst thing about it was the... More 

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CPTysonsCorner, Manager at Crowne Plaza Tysons Corner, responded to this review

Dear Michael B, Thank you for taking the time to post a review regarding your stay. I'm very sorry to hear that the HVAC unit in your room was noisy and the staff at the desk didn't meet your expectations. I can assure you that those two issues are not our norm and I will make sure that I pass... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Check in Staff could do with customer service training as didn't seem to want to be there and did bare minimum to help the rooms dated. Food was good. Had great cocktails in the bar and bar staff very friendly and helpful. Close to shopping malls and tube into down town Washington makes it easy.

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CPTysonsCorner, Manager at Crowne Plaza Tysons Corner, responded to this review

Dear Shayne250978, I'm sorry to hear that you received poor service at the desk and I can assure you that wasn't our norm. I will ensure we enforce proper training to avoid this from happening again in the future. I'm glad to hear that you enjoyed the food at O'Malley's and our location. Thank you for taking the time to... More 

London, England, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel staff are friendly and helpful but the rooms are a bit dated and old furniture. GYM is very very basic with only a few machines. There is a nice Irish oub restaurant at the hotel and the food is decent. Not much to do around the hotel the only thing to do is shopping as it is two big... More 

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CPTysonsCorner, Manager at Crowne Plaza Tysons Corner, responded to this review

Dear Henrigue S, Thank you for taking the time to review your recent visit with us. I'm glad to hear that the front desk staff met your expectations and enjoyed your meal at O'Malley's Pub. We recognize that our fitness center may not be suitable for some of our guests so we have a nice relationship with a local gym... More 

New York City, New York
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If you choose to stay there, then don't book on their website. Their "best price guarantee" is a deceptive manipulation. They will not honor it. Book through this site or through Expedia. I booked on their site after calling them about the price quoted elsewhere and they promised to honor the guarantee. After I booked and filled out the claim... More 

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CPTysonsCorner, Manager at Crowne Plaza Tysons Corner, responded to this review

Dear Risa L, We're disappointed to hear that you're not satisfied with the IHG Best Price Guarantee policy. IHG states that "We guarantee that every hotel reservation booked through an IHG web site will have the lowest room price (room rate) or total room cost (including all taxes and fees) publicly available on the Internet." Please refer to the website... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Crowne Plaza is a very convenient pleasant hotel but what really left an impression on me was the genuine friendliness of the staff at the front desk, especially Kati. One week prior to my family's stay I called the hotel with a notebook full of questions and some concerns as well and I spoke to Kati on the phone... More 

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CPTysonsCorner, Manager at Crowne Plaza Tysons Corner, responded to this review

Dear Jen S, Thank you so much for your wonderful review and we're so glad that you enjoyed your stay. Kati is one of our super stars and we appreciate your recognition and we're proud to let you know that she has recently been promoted~ Thanks to guests like you we are able to give recognition to the well deserved... More 

Crozet, Virginia
Top Contributor
58 reviews 58 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice and clean with great help. Very convenient across from the Galleria Mall. Reasonable priced. Easy free parking. Have stayed there many times and will continue. Right off the 495 exit , easy to get too. Across the street is the Metro line which gives easy access to Wash DC..

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Top Contributor
94 reviews 94 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are having a good stay here in Tyson Corner. Room is very comfortable, bed very good. Breakfast in hotel very good. We would stay again if we are in the area. People at front desk very nice. Servers in restaurant great.

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Toms River, New Jersey
Top Contributor
131 reviews 131 reviews
34 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Chose this hotel because of proximity to the friend's house we were visiting and the DC Intercontinental was too expensive this time. Location is good although don't rely on GPS to find it. Easy to miss. Located near malls and a busy highway, traffic was insane. Plenty of food and shopping choices close by. Not a place to stay for... More 

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Reisterstown, Maryland
Top Contributor
100 reviews 100 reviews
25 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was a getaway stay and I would not recommend this hotel for this purpose. PLUSES: 1) Quite clean well appointed room and bathroom (except of the bathtub was old and rusty and towels was clean but torn in some places). 2)Good working internet service. 3) Nice and helpful staff in the halls. MINUSES: 1) Front desk didn't acknowledged our... More 

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CPTysonsCorner, Manager at Crowne Plaza Tysons Corner, responded to this review

Dear pyatachok, Thank you for taking the time to post a review regarding your recent stay. We were disappointed to hear that you encoutered several challenges during your stay and we've made some notes to reference in the future when we go through renovation to improve our hotel. The county law requires us to have a life guard for the... More 

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