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Crowne Plaza Tysons Corner

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1960 Chain Bridge Road, Tysons Corner, VA 22102
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1 room 1 guest
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Crowne Plaza Tysons Corner
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423 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sarasota, Florida
Level Contributor
780 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 379 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay here a lot and have never had to pay for parking... a couple of months ago they started charging $7 a day for parking... This "gouging" technique by getting customers to pay for stuff they shouldn't have to pay for really irks me.... May reconsider my hotel of choice going forward in Tysons...

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CPTysonsCorner, Manager at Crowne Plaza Tysons Corner, responded to this review

Dear Geoff and Jenni G, Thank you for taking the time to review our hotel regarding your recent visit. We implemented the pay parking at the end of May and the majority of the hotels in Tysons Corner area have parking fees ranging from $7 to $20 per night. We have a great location in Tysons Corner where you can... More 

New Paltz, New York
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a clean hotel with a good location. They charge for parking which is a bit ridiculous as they are a long way from city center. Was told it was to separate the hotel cars from metro parkers. But shouldn't the pass be free? Everything worked. We stayed two days. You can easily walk to shopping and the metro.... More 

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Saint Louis, Missouri
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was always one of my favorite hotels in the DC area because of location, proximity to everything else, and the food in the restaurant was better than a lot of places in town. Unfortunately, this time the age is starting to shoe and if felt as if the quality of service is slipping. Honestly, not sure I will return?... More 

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CPTysonsCorner, Manager at Crowne Plaza Tysons Corner, responded to this review

Dear Magellan3, Thank you for your candid feedback and we've shared your comment with the entire staff as you raised some valid points. We're an older property so we're going to start renovation in the near future but there are some items that can be easily fixed so thank you for giving us the opportunity to detail those areas. Please... More 

Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not a lot to add here. The hotel is in good, but not great shape. There is a high end restaurant on the premises. The rooms were clean. The staff seemed a tad overwhelmed during my visit and the rooms showing some age. I will stay again but just an fyi this is not a new or "crisp" property.

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Somerset, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have been staying at this hotel almost every week since past 2 years. Although the hotel shows some signs of aging and the fact that there are multiple chic places around for lodging, I invariably end up staying at this place just for the customer service experience provided by the Front Desk and the Shuttle staff. They always greet... More 

Was this review helpful? Yes 1
CPTysonsCorner, Manager at Crowne Plaza Tysons Corner, responded to this review

Dear JagPar, Thank you so much for your raving review regarding the service at the Front Desk. We strive to make our guests feel at home and we're so happy to hear that we've met your expectations! We look forward to serving you every week! Thank you again! Kind Regards, Soo More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is fine food from room service very good but staff needs a massive injection of customer services skills. I come here a lot for work and always seems to be the same service by just a couple of the staff which is such a let down as a couple of the staff are good

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CPTysonsCorner, Manager at Crowne Plaza Tysons Corner, responded to this review

Dear Shayne250978 Thank you for your feedback. There is no excuse for poor customer service and we will be sure to share your feedback. I hope we have an opportunity to see you again in the near future since you frequent here. Kind Regards, Soo More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Big room comfortable beds. Small but nice gym and indoor pool. They had a good restaurant with great American food and drinks. Close to two great malls with very good restaurants. It is close to the train to downtown DC. Couch leavs you at the station and pick you up if you like.

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Portsmouth, Virginia
2 reviews
5 of 5 stars Reviewed July 21, 2015

I go to this hotel about 7-8 times a year sometimes up a week at a time. I have stayed on on almost every floor and I have to say every time is a great experience. I have used the restaurant and virtually every aspect of this place and it is the best hotel. I also stay in hotels up... More 

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Amsterdam, The Netherlands
2 reviews
4 of 5 stars Reviewed July 20, 2015

I am definetly coming back to stay at this fine hotel. There overnight staff are so handsome & charming, especially the African American guard with the glasses. He looked very refine & extremely handsome in his clean & pressed uniform. He is extremely helpful and an awesome listener. The guest services agent & manager accomodated my needs to the fullest.... More 

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Belfast, United Kingdom
1 review
1 of 5 stars Reviewed July 16, 2015

Just returned from 11 nights at this hotel. Hotel itself is good as is the bar and the food. Normally I would have given it 4 out of 5 until on the final night I was refused entry to my room until I settled the bill at 1.30 am. There had been some confusion over the card used to secure... More 

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CPTysonsCorner, Manager at Crowne Plaza Tysons Corner, responded to this review

Dear Warren C, I would like to apologize for the way we handled the situation regarding your bill and it should have been handled better. We have responded to your email as well so please accept our apologies. Sincerely, Soo More 

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