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Holiday Inn Express Troutville-Roanoke North

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3200 Lee Highway South, Troutville, VA 24175
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1 room 1 adult
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Holiday Inn Express Troutville-Roanoke North
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146 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Troutville-Roanoke North
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Rio de Janeiro, RJ
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 15, 2015

Bathroom was very clean, the room also! but our internet was very slow to watch videos online...if you don't mind that, i recommend this hotel. there is a subway around and a few restaurants... breakfast is served from 6:30am to 9:30am

Helpful?
Thank Vanessa C
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you Vanessa C for letting us know of your time here with us. We are happy to hear you found the hotel clean. However, disappointed that you were not happy with the internet. We use all of our guest comments to help us improve. So thank you for your feedback. We do hope that if you are in the... More 

Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 15, 2015 via mobile

Note to self - before settling into any hotel room, no matter how expensive or the class of the hotel - check to make sure the bathroom floor is clean. And if it is dirty, no matter how settled you are; change rooms. It was grossly evident that the floor had not been mopped in-between guests. I didn't call the... More 

Helpful?
Thank wahootoyou
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you for staying with us recently and taking time to share your experience. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the housekeeping service you received during your visit. I have shared your feedback with General Manager to ensure your concerns are promptly addressed. Again, thank you for your time and... More 

Columbia, Tennessee
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 14, 2015

While traveling with another couple thru Virginia, we stopped in Troutville. Excellent location just off I-81.. Very clean, friendly staff and away from the traffic. Enough restaurants close by, but the breakfast was plenty for us the next morning!

Helpful?
Thank CoachC33
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

I am excited to hear that you enjoyed your stay here at the Holiday Inn Express Troutville. Thank you for taking the time to let us know about your great experience. Hope to see you again soon! More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed September 12, 2015

Aside from an positive review of all of the standard bullet points such as clean room, easy check in, etc. I want to note the excellent customer service I received when I realized I left my wedding ring in the bathroom. I called the front desk and Tina immediately handled the situation for me. She was understanding, polite and diligent... More 

Helpful?
Thank Ryan B
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you so much for taking time to share your thoughts on our hotel and staff here at the Holiday Inn Express-Troutville. Our goal is to make all of our guest as comfortable and at home as possible. Your comments mean so very much. Thank you for staying with us and we hope to see you again! More 

philadelphia area
Level Contributor
309 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
3 of 5 stars Reviewed September 7, 2015

I was uncomfortably surprised at the price for a 2-queen standard room for one night and we travel pretty often. I expect those kind of prices for the east coast but the middle of nowhere seemed a little expensive. The room was clean and comfortable but nothing amazing. I have to say it had a well-stocked and different continental breakfast.... More 

Helpful?
Thank elawson
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed the breakfast and our warm signature cinnamon rolls. We would love to see you back again if you are in the Troutville area. More 

Mechanicsburg, Pennsylvania
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 7, 2015

We spent one restful, comfortable night here and enjoyed a very good self-serve breakfast. The Staff was attentive and friendly. If we are in this area again (which is likely as my wife has family close by) we will check this place out FIRST. Holiday Inn Express is where we generally like to stay and this one did not disappoint.

Helpful?
Thank Kevin K
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you so much for your feedback. It warms our heart to know that your stay was a memorable one. When ever in the area please come back and stay with us. We truly welcome you back. More 

Allentown, Pennsylvania
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed August 31, 2015

Located off of I81 close to a cracker barrel. We stayed here coming home from our trip on the Blue Ridge Parkway. A well kept Holiday Inn Express. We arrive in the early evening and checked in smoothly. They had free cookies available. (that's always a nice touch, isn't it). We had a very large end corridor king room. Nicely... More 

Helpful?
Thank RealMccoy
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear Realmccoy, Thank you for taking the time to let others know your thoughts on our hotel. We are glad to hear you enjoyed your stay but equally upset about the inconveniences you experiences due to the internet . All of our guest comments are taken very seriously, to help us better improve all aspects of your stay. We hope... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 30, 2015 via mobile

This is a very nice hotel. Very clean and well taken care. This is our second stay here at this hotel. We stayed one night as we travel the Blue Ridge Parkway on our motorcycle. I felt check in wasn't as friendly as it could of been. As a platinum member, every HIE will give us a complimentary upgrade if... More 

Helpful?
Thank Lennie W
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you for taking the time to give your feedback about your recent stay. To begin with, my staff and I would like to apologize because we felt short to make your stay comfortable as you expected. I assure you that every concern you mentioned is being addressed. We hope you choose to stay with us again, so we can... More 

Charlotte, North Carolina
Level Contributor
110 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed August 30, 2015

My husband and I were travelling back to NC from DC and had been on the road for four hours with no thought to stopping when we decided we were toast as they say and could not go any further. We saw the Holiday Inn sign from Interstate 81 and decided to take a chance. So glad we did! Room... More 

Helpful?
Thank LMF1965
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear LMF1965, Thank you so much for the raving 5 star review. I was sorry to hear of your unfortunate circumstances while you were here. It was our pleasure to help you out! I do hope that you will have a chance to visit us again when everyone is up and healthy. In the mean time, you all take care! More 

Mount Pleasant, South Carolina
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 22, 2015

We try to stay at the Holiday Inn Express wherever we can because it is usually reasonably priced - has great amenities and is usually very clean. This particular one is awesome! If you want to get a quick on and off of Route 81 in Troutville VA this is great! The one close to it in Roanoke is not... More 

Helpful?
Thank happyinmountpleasant
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear happyinmountpleasant, Thank you for choosing to stay at the Holiday Inn Express in Troutville, VA. I wanted to thank you for taking a moment of your valuable time to leave us such positive feedback. Our staff works very hard to ensure all of our guests experience a wonderful stay, we are glad we were able to meet your expectations.... More 

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