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Holiday Inn Express Troutville-Roanoke North

Certificate of Excellence
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3200 Lee Highway South, Troutville, VA 24175
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Holiday Inn Express Troutville-Roanoke North
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Holiday Inn Express Troutville-Roanoke North
Holiday Inn Express Troutville-Roanoke North
Holiday Inn Express Troutville-Roanoke North
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113 reviews from our community

Traveler rating
    72
    35
    5
    0
    1
See reviews for
39
40
5
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New Jersey
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here twice on a recent road trip. The hotel is located right off I-81, but the rooms are quiet and I didn't hear any traffic noise. Check-in was friendly and efficient. Both rooms I stayed in were very clean and big. The mattresses were in very good shape which my back appreciated! There is also a Cracker Barrel across... More 

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Virginia Beach
Top Contributor
58 reviews 58 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped without having a reservation and were easily accommodated. The room had two wonderfully comfortable beds with an assortment of firm and fluffy pillows. I liked that the rooms are non-smoking. Yummy breakfast - more than just donuts. Pancakes in a minute! Enjoy.

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Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband & I stopped here for the after s long drive so we could have a good nights sleep. And we could get up early have breakfast and continue driving to get to our destination. Although our room was very comfortable I thought it was a little expensive even with a AAA discount. Especially when you just need a... More 

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Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Traveling, I called ahead looking for a room for the night. The reviews said this was a friendly place. When we checked in the attendant was not very friendly and would hardly speak. As we did not see any other people at the hotel before we left early the next morning, her unfriendly attitude set our impression for this hotel.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear wjack3, Thank you for taking the time to relay your comments regarding our property during your recent stay. We regret that you found the level of service you received from our staff less than satisfactory. We would like to assure you that this experience is not indicative of our usual high standards. We have taken note of your comments... More 

Hartsville, South Carolina
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 7, 2015

After traveling in a snowstorm on I95 and signs told us that the interstate was closed 15 miles ahead, we knew we were going to have to stop for the night. The exit here is very hilly and my husband and I got stuck on the side of the road with 10 inches of snow. State police told us we... More 

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kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Busygirl27, Thank you so much for the 5 star rating and glowing review. We were glad that we could make a hard situation a bit easier for you. Thanks for recommending our hotel and we hope that you will be able to visit Troutville again in better weather. More 

Northport
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2015

The customer service here was outstanding. I was pretty tired when we came in, the front desk made the check in swift and was very understanding of our situation. We needed to get up very early the next morning to avoid a massive storm coming in to the northeast. When we woke up, they offered to open up the breakfast... More 

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kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear Joann S. Thank you for the lovely 5 star rating. I hope that you had a wonderful time in Disney! It is my favorite place :). I am so glad we were here for you to rest for a bit before getting back on the road. Thanks again for taking the time to rate us. Have a wonderful day! More 

Signal Mountain, Tennessee, United States
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015

We stopped here for a night on our way to Baltimore. Over the years, we have learned you can't always trust the quality of a hotel by a big chain name. This time, all was perfect! The entire experience was wonderful from the moment we stepped into the lobby! Friendly staff, impeccably clean hotel, good sized room with excellent linens,... More 

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kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear Chery G, Thank you so much for the glowing 5 star review. We are so pleased you enjoyed our hotel. I will make sure to share your review with the entire staff. We hope that you will have the opportunity to come and stay with us again in Troutville! More 

Pittsburgh, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 2, 2015

Wow-what a nice surprise! This hotel is extremely clean, quiet and run by wonderful employees! The room was super spacious and clean! No noise all night long from anything! And the employees were so helpful and genuinely seemed happy to help! I hope the manager appreciates the good group that was there when I was! I only wish I would... More 

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kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear Karen A. Thank you so much for this glowing 5 star review. We appreciate your business and that you took the time to let us know how you felt about your stay with us. We are delighted to hear you enjoyed the service and accommodations we consistently provide to our guests. Your comments will be shared with the entire... More 

Virginia
Top Contributor
141 reviews 141 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed January 28, 2015

Stayed one night at this hotel while traveling recently. Check in went smoothly and quickly, the lady working the desk was prompt, attentive and very friendly. Hotel was fairly full, so I did have to park at the rear of the building, but actually put me closer to the elevator than I would have been otherwise. My room was very... More 

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kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you for reviewing our Troutville, VA Holiday Inn Express. We love to read the reviews of our guests, and I enjoy sharing them with our team. We are glad you enjoyed your stay, and we hope to help accommodate you on your next visit to Troutville. More 

Columbus, Georgia
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 9, 2015

Stayed here 6 Jan 15 for the night. This was not our planned stop but decided it was time to rest for the night. Was greeted by Phyliss and she was great. We check in and our rooms were awesome. Place was quiet. Great place to stay if you plan on a stop. Breakfast was nice and hot in the... More 

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kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear Ed B, We are pleased to see that you found our accommodations to your liking. Our convenient location has much to offer travelers, and we are glad to read you enjoyed yourself. We appreciate your comments, they will be shared with our staff. We look forward to your next visit to our hotel! More 

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