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Holiday Inn Express Troutville-Roanoke North

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3200 Lee Highway South, Troutville, VA 24175
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1 room 1 guest
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Holiday Inn Express Troutville-Roanoke North
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130 Reviews from our TripAdvisor Community

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Traveler rating
    85
    39
    5
    0
    1
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45
46
5
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Allentown, Pennsylvania
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Located off of I81 close to a cracker barrel. We stayed here coming home from our trip on the Blue Ridge Parkway. A well kept Holiday Inn Express. We arrive in the early evening and checked in smoothly. They had free cookies available. (that's always a nice touch, isn't it). We had a very large end corridor king room. Nicely... More 

Was this review helpful? Yes
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear Realmccoy, Thank you for taking the time to let others know your thoughts on our hotel. We are glad to hear you enjoyed your stay but equally upset about the inconveniences you experiences due to the internet . All of our guest comments are taken very seriously, to help us better improve all aspects of your stay. We hope... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

This is a very nice hotel. Very clean and well taken care. This is our second stay here at this hotel. We stayed one night as we travel the Blue Ridge Parkway on our motorcycle. I felt check in wasn't as friendly as it could of been. As a platinum member, every HIE will give us a complimentary upgrade if... More 

Was this review helpful? Yes
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you for taking the time to give your feedback about your recent stay. To begin with, my staff and I would like to apologize because we felt short to make your stay comfortable as you expected. I assure you that every concern you mentioned is being addressed. We hope you choose to stay with us again, so we can... More 

Charlotte, North Carolina
Level Contributor
87 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I were travelling back to NC from DC and had been on the road for four hours with no thought to stopping when we decided we were toast as they say and could not go any further. We saw the Holiday Inn sign from Interstate 81 and decided to take a chance. So glad we did! Room... More 

Was this review helpful? Yes
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear LMF1965, Thank you so much for the raving 5 star review. I was sorry to hear of your unfortunate circumstances while you were here. It was our pleasure to help you out! I do hope that you will have a chance to visit us again when everyone is up and healthy. In the mean time, you all take care! More 

Mount Pleasant, South Carolina
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We try to stay at the Holiday Inn Express wherever we can because it is usually reasonably priced - has great amenities and is usually very clean. This particular one is awesome! If you want to get a quick on and off of Route 81 in Troutville VA this is great! The one close to it in Roanoke is not... More 

Was this review helpful? Yes
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear happyinmountpleasant, Thank you for choosing to stay at the Holiday Inn Express in Troutville, VA. I wanted to thank you for taking a moment of your valuable time to leave us such positive feedback. Our staff works very hard to ensure all of our guests experience a wonderful stay, we are glad we were able to meet your expectations.... More 

Roanoke, Virginia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had an overnight stay on business and were very pleased with the convenient location. The only problem with the location is the noise from Interstate 81, but it is tolerable. The room temperature controls take awhile to cool the room. Overall, the room was comfortable and I would suggest staying here for business and personal.

Was this review helpful? Yes
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you for taking the time and reviewing our hotel. I am happy to hear you were overall happy with your stay. Although I am sorry for the inconvenience you experienced with the temperature of your room. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope... More 

Rome
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on our way to Washington for a funeral. Booked the room from Trip Adviser feedback, it was everything we expected and more. We had a king room on the main floor and it was large, clean and decorated to a tee. Breakfast was good and plenty of items to choose from. Thanks to Trip Advisor for giving... More 

Was this review helpful? Yes
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you for taking the time to write a review; we always love getting feedback from our guest. We're glad you had an excellent stay and are grateful for your 5-star ratings More 

Newtown, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Perfect location for an overnight stop on the way to NC and SC to visit friends. This is the hotel that we use at least 4 times a year for our travels. Hotel is clean and comfortable. They also make every effort to accommodate requests for room location.

Was this review helpful? Yes
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you very much for staying at the Holiday Inn Express in Troutville. We appreciate your review and comments. I will make sure to let the hotel staff know they are doing an excellent job with cleanliness and service. Thank you again and we hope to see you back soon! More 

Nashville
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 25, 2015

What a beautiful Holiday Inn Express! When I saw all the great reviews before booking, I was a little skeptical, but I'm in complete agreement that this was a really nice place to stay! There were a nice selection of amenities in the bathroom, the bed was very comfortable, there was a great selection of foods for breakfast and the... More 

Was this review helpful? Yes
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Alpharetta, Georgia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 20, 2015

This was a great stay for us in the middle of a long, 2-day car trip. The Cracker Barrell and gas stations nearby were great. Service was exceptional. I booked online and the system automatically assigned us a king bed, but with 2 parents and 2 children, this was not ideal. So.... The manager was able to switch us to... More 

Was this review helpful? Yes
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear JTLGriswold, Thank you so much for a wonderful review. It is always a pleasure to hear that our guest had such a nice experience here at our hotel. We hope that you will have the chance to come and visit again very soon. Take care, and thanks again! More 

Texas
Level Contributor
93 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed July 16, 2015

We liked this place a lot. Convenient, clean, up-to-date decor, spacious, good cooling, good TV channels, pleasant check-in staff, good value for $$$. All so nice. The only cloud on the horizon: on check-out day, before the CO time of 11, the maid came knocking at the door, even though our Do Not Disturb card was displayed. Set our teeth... More 

Was this review helpful? Yes
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear Moniquepeep, I would like to thank you for taking the time to review your stay here with us in Troutville VA. I appreciate you giving us a 5 star rating even with the disruption of the housekeeping knocking before checkout. We will be discussing this at our team meeting to make sure this does not happen in the future.... More 

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