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Comfort Inn Troutville

2.0 of 5
2545 Lee Highway, Troutville, VA 24175
Hotel amenities
Comfort Inn Troutville
Ranked #2 of 5 hotels in Troutville
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90 reviews from our community

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    5
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Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 15, 2013 via mobile

Loved that it was clean and rooms up to date. Very nice if I am in this area again I will look no further than Comfort Inn! Front desk staff very friendly. The complementary breakfast was a feast compared to the usual fruit and juice offered at other motels. Very satisfied customer!

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Nashua, New Hampshire
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 14, 2013

Hotel and staff were very nice. Clean and quiet. The front desk person gave us a discount ticket for our next stay...that was unexpected..so thx. Breakfast was good, but nothing unusual than most. Just down the road was a Country Buffet (not sure of the name) suggested by the front desk and it was more than adequate. I would stop... More

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gm413, General Manager at Comfort Inn Troutville, responded to this review
May 15, 2013

Thank you for your wonderful review. I am glad that you enjoyed your stay with us. I hope you will use your coupon and come back and visit us again. Perhaps next time you can have dinner there is a great little Italian restaurant up the road as well. We do try and keep our place clean and tidy, and... More

Jackson
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 8, 2013

Staying here for a softball tournament. Comfortable rooms with plenty of space. Plenty of parking for trucks and buses. Staff very friendly. Only downside is breakfast area small when you have several teams eating at one time.

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gm413, General Manager at Comfort Inn Troutville, responded to this review
May 10, 2013

Thank you for your words. I think we do have very comfortable rooms along with the space. Our large parking lot for the trucks and buses is at times very helpful. We do have a very good staff here. Unfortunately I don't think how big we would make the breakfast area sometime it never seems like there is enough space... More

New York City, New York
1 review
5 of 5 stars Reviewed May 2, 2013

My wife and I arrived at 11 PM on a Saturday without a reservation and the front desk was friendly and helpful, getting us a good deal on a great room. The room was clean and comfortable and breakfast next morning was really good. (Actual brands of cereal -- not just the generic stuff...little packets of honey...just nice touches). It's... More

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gm413, General Manager at Comfort Inn Troutville, responded to this review
May 3, 2013

Thank you Michael. I am thrilled that the front desk was able to get you into a clean, comfortable room at a great rate and all with a friendly and helpful attitude. I do have an amazing housekeeping staff to help keep up all of those rooms. I will certainly let them know it is appreciated. I must admit I... More

Manassas, Virginia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 22, 2013

Stayed here for an adult sports competition. Arrived later on Friday night and the gentleman at the front desk didn't seem interested in helping my husband. Just not a very good attitude. Encountered the same thing in the breakfast bar with the attendant taking care of it. She practically yelled at an older lady just looking for the coffee. Really... More

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gm413, General Manager at Comfort Inn Troutville, responded to this review
April 26, 2013

First let me thank you for your thoughts. I would like to tell you I did speak to the individuals. I do apoligize for any negative actions that they may have had. The clerk wasn't feeling well that night, but that is no excuse, and the bar attendant doesn't remeber anything like that. But I can assure you that I... More

Sharon Springs
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 16, 2013 via mobile

This is a mid way point for my wife and I on our trip from upstate NY to Palm Coast, FL where we have family. We have learned over the years after making this trip over and over again, that not all highway hotels are created equally. This particular hotel is one of those thath we definitely recommend. The staff... More

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gm413, General Manager at Comfort Inn Troutville, responded to this review
April 17, 2013

Thank you for the wonderful review. I am glad that we help to make your trips back and forth more enjoyable and that we help some of the worry out of your stay. I concur we do have an outstanding staff here. We look forward to your next visit. Have a safe and enjoyable trip. More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 12, 2013

I always rate this hotel with the highest marks because they never disappoint me. I stay at hotels 4 nights a week and this is one of my favorites. Everything is close by and the hotel is cared for by the best crew around. Lindsey is by far the most friendly, welcoming, and professional guest services associate at any hotel... More

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gm413, General Manager at Comfort Inn Troutville, responded to this review
April 17, 2013

Thanks as always Steve. We truly value you and you great comments about the hotel and about the employees here. I do have a great staff and again will let them know about your comments about us. As always we look forward to seeing you on your next visit. More

Maryland
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 14, 2013

I stayed here for 2 nights during a volleyball tournament in Roanoke. Luckily the room was paid for by my employer because I would have been even more upset if I had spent my own money on it. As soon as I walked into the hotel, I was overcome by the smell of stale smoke. That ruined the rest of... More

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garyDLIvp, VP of Operations at Comfort Inn Troutville, responded to this review
March 15, 2013

I am sorry to hear we missed the mark completely with your stay. We do have a smoking section of the hotel but it is at the far end of the building and should not penetrate the entire public areas. We also have a breakfast attendant that tends tot he breakfast bar during the hours of operation. I will certainly... More

east Tn.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 8, 2013

Rooms are ok size wise, but clean. Breakfast was good, always well stocked. Also staff is friendly and helpful. Choice privileges tip, if you use your "choice points" to stay in room and you are a "platinum member" you can ask choice reservations for an upgrade if rooms are available. And thats usually for weekdays. Not the weekend.

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garyDLIvp, VP of Operations at Comfort Inn Troutville, responded to this review
March 12, 2013

Thank you for the pleasant review. I am pleased you found your room clean and comfortable and the free breakfast a good start to your morning. We are conveniently located off of I-81 at exit 150A. There is several restaurants nearby and some of the cheapest gas in the area. I hope when you return to the Troutville/Roanoke area, you... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2013

I stay at this awesome hotel every chance I get. Lindsey checks me in and is so warm and friendly. I watched her with other guests too and she just treats everyone so nice. She is a true asset to this company. Very professional. She should be doing commercials for Comfort Inn. Everything about this hotel is top notch! The... More

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See 2 more reviews by steveritter for Troutville
gm413, General Manager at Comfort Inn Troutville, responded to this review
March 4, 2013

Thanks Steve! Your awesome too. Your right Lindsey is a dear and she really does treat everyone great. I agree she is an asset. Who knows maybe one day you will see her on a commercial. We look forward to your next visit. Take care and thanks for the great review. More

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Additional Information about Comfort Inn Troutville

Also Known As:
Troutville Comfort Inn
Address: 2545 Lee Highway, Troutville, VA 24175
Region: United States > Virginia > Troutville
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Troutville
Price Range: $$
Hotel Class:2 star (2*)
Reservation Options:
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Comfort Inn Troutville
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