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Comfort Inn Troutville

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2545 Lee Highway, PO Box 37, Troutville, VA 24175
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Comfort Inn Troutville
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87%
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Comfort Inn Troutville
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    142 Reviews from our TripAdvisor Community

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    Traveler rating
      76
      48
      12
      5
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    42
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (21)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (142)
    • Mar-May only
      (35)
    • Jun-Aug only
      (41)
    • Sep-Nov only
      (40)
    • Dec-Feb only
      (26)
    All months
    Buffalo, NY
    Level Contributor
    13 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed 1 week ago NEW

    We stayed here during our trip south on the Blue Ridge Parkway. We stayed on 7/24 then stayed again on our way back north. The hotel was very clean. Denise at the front desk was awesome, excellent customer service! The room was very clean, bathroom was clean as well! The breakfast was the usual waffles. Eggs, sausage, cereal etc.

    Was this review helpful? Yes
    gm413, General Manager at Comfort Inn Troutville, responded to this review

    Thank for being a repeat guest. I am glad that you enjoyed your visits. Denise is great I will pass this along to her. I will also let housekeeping know to keep up the good work. If you are ever passing through again please think of us, or if there is something I can help you with you can reach... More 

    louisiana
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    1 of 5 stars Reviewed 1 week ago

    We stopped here after driving for 14 hours.Check in was very quick which was good because we were tired. It was very comfortable bedding and room. Breakfast had a good selection and everything was fresh. Front desk people were very nice. There were a couple of teams there on buses but we never heard any noise.

    Was this review helpful? Yes
    gm413, General Manager at Comfort Inn Troutville, responded to this review

    Thank you for being our guest. I am glad that you had a good visit with us. Good to see you had a good breakfast and staff was nice. The teams are generally pretty quiet. One thing puzzles me though if you had a good stay with no problems what cause the low rating for you? If I can be... More 

    Jonesboro, Arkansas
    Level Contributor
    33 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    Front Desk attendant Very welcoming !! The rates are very reasonable ! The rooms are very very spacious well-kept and quite nice ! Whenever in the Roanoke -Troutville, Virginia area...I will be sure to return as often as Often as I can. Thumbs up !!

    Was this review helpful? Yes
    gm413, General Manager at Comfort Inn Troutville, responded to this review

    Thank you so much for being our guest. We are very glad that you enjoyed your stay with us. I will let the clerk know as well as housekeeping. We would be very happy to have you stay with us again if you are ever in the area again. If I can be of assistance please call at 540-992-5600 or... More 

    1 review
    4 of 5 stars Reviewed 4 weeks ago

    Clean and Very friendly Front desk staff. Continental Breakfast was VERY GOOD ! I would return and recommend to others they even have room for travelers with trailers and lifted truck parking. Close by foods also available. Rooms are very clean and equipped with the coffee so many of us need right outta bed. Great job

    Was this review helpful? Yes
    gm413, General Manager at Comfort Inn Troutville, responded to this review

    Thank you ffor being our guest here. I am glad that you enjoyed your stay with us. It is a pleasure to know that the staff took good care of you. I am glad that you found you room to be to your satisfaction and found what you needed in there. It is also good to hear that you had... More 

    Dillsburg, Pennsylvania
    Level Contributor
    36 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 25 helpful votes
    3 of 5 stars Reviewed 5 weeks ago via mobile

    My husband and I stayed at this hotel for two nights while in town for a softball tournament. Way overpriced for the area in my opinion. While I was checking in I overheard one guest was paying significantly less then the rate we were charged when I asked the front desk clerk she didn't have an answer. Both ladies at... More 

    Was this review helpful? Yes
    gm413, General Manager at Comfort Inn Troutville, responded to this review

    I am sorry we just missed the mark all the way around for you. I am sorry for the price of your room while staying here. You did have the group rate for that weekend, which was 40 dollars off the standard rate for that weekend. I did go through all of the reservations that checked in that day around... More 

    Georgia
    Level Contributor
    44 reviews
    19 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    5 of 5 stars Reviewed June 27, 2015

    The hotel worked for me because it is close to the highway. Check in and customer service was great at 1 am. This was a 1 night stay and the room was clean. The bed was comfortable. Overall, it was a relaxing 1 night stay.

    Was this review helpful? Yes
    gm413, General Manager at Comfort Inn Troutville, responded to this review

    Dear travelandfun09: Thank you for being our guest. We are glad that you decided to stay with us. I will let the desk clerk know of your comments, I will also tell housekeeping that you found your room to be clean. We are glad you enjoyed the comfort of the beds as well and you had a chance to relax.... More 

    Amsterdam NY
    Level Contributor
    69 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 27 helpful votes
    5 of 5 stars Reviewed May 24, 2015

    Stayed at Comfort Inn in Troutville VA, and as usual the rooms are always great. Staff was friendly and helpful. We always try to stay at a Comfort Inn or one of its other hotels, because we know the quality is always great.

    Was this review helpful? Yes
    gm413, General Manager at Comfort Inn Troutville, responded to this review

    Thank you marjoe1 for being our guest. We truly appreciate your comments. I will be sure to pass them along to the staff, which I might add we do have a great one. We hope to see you again on your next visit. Until then safe and happy travels my friend. Thank you again. If there is anything I can... More 

    Stafford, VA
    Level Contributor
    14 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    4 of 5 stars Reviewed May 19, 2015

    I checked in late, without a reservation, and the night staff was very courteous and helpful. The check-in clerk even asked if I might have any discounts *tip* they have a really good military discount! My room was very clean and comfortable. The beds were great, room was quiet. A/C worked without freezing me out. I have stayed in several... More 

    Was this review helpful? Yes
    gm413, General Manager at Comfort Inn Troutville, responded to this review

    Dear Featherfan72: I would like to thank you for staying with us. We do appreciate your comments. I am glad that you found your room to be clean and comfortable. I am also glad that you had a chance to enjoy breakfast. I see that you have a daughter at Hollins, please mention this the next time you come to... More 

    Arlington
    Level Contributor
    104 reviews
    35 hotel reviews
    common_n_hotel_reviews_1bd8 37 helpful votes
    4 of 5 stars Reviewed May 16, 2015

    A large clean room with a king bed and several types of pillows. Convenient location just of I81. Excellent hot breakfast including waffles,eggs disks, sausages, potatoes. However, did not receive the wakeup call that we left the night before. Noisy HVAC next to bed. Price ($140) is high for a Comfort Inn. (The next night we stayed at a Cofort... More 

    Was this review helpful? Yes
    gm413, General Manager at Comfort Inn Troutville, responded to this review

    Thank you for your comments. I am glad you enjoyed your stay. Also that you enjoyed the breakfast. I am sorry you did not get your wake up call I will have to research this for you to see what happened. I will check our log to see where things went wrong. This way I can see if it was... More 

    Oklahoma City, Oklahoma
    Level Contributor
    31 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed May 11, 2015

    Great, courteous staff, extremely clean and well maintained property. Room was quiet, comfortable and 'roomy'. Excellent location for travelers---just off the interstate. Staff was most helpful in referring us to a very good nearby restaurant. Would definitely stay there again and highly recommend it to others.

    Was this review helpful? Yes
    gm413, General Manager at Comfort Inn Troutville, responded to this review

    Thank you Ms. Kitty: I would like to thank you for being our guest. I am glad that you enjoyed your stay with us. I thank you for your comments about the staff, I will pass them along. We do have a wonderful staff here. I am glad that you enjoyed your room, hope you had a chance to have... More 

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