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Comfort Inn Troutville

2.0 of 5 2545 Lee Highway, PO Box 37, Troutville, VA 24175
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Certificate of Excellence 2014
Comfort Inn Troutville
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Comfort Inn Troutville
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129 reviews from our community

Traveler rating
    72
    41
    11
    5
    0
See reviews for
41
42
12
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Jersey
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Checked in and the girl behind the desk was terrific and very friendly. If you are looking for a convenient clean place to sleep for the night you will not be disappointed in your stay here. Everything was absolutely fine with our stay.

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you so much for your review. I will be sure to let the desk clerk know. She is great with customers. I hope you will visit us again if in our area. If I can be of help please either call 540-992-5600 or email gm.va413@choicehotels.com. Happy and safe travels. Melinda Shelton General Manager More 

Ganado, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Kathy checked us in and was extremely nice. Informed us that we had a rubber duck in our room which was ours to keep. Had a cute note saying to take photos with him on our trip. We have been to 10 different states and have had a lot of fun with "Howie". The room was very clean and comfortable... More 

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you so much for the wonderful review. I will certainly let Kathy know about your comments concerning her. I am glad you and "Howie" are enjoying your trips. We like pictures if you don't mind. We are trying to put a "Adventures of the Duck" book together and would certainly enjoy the photos. We hope to see you again.... More 

Knoxville, Tennessee, United States
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband and I are truck drivers, and we found this Comfort inn that has truck parking, so we stopped here based on the reviews, and we must say, it is now one of our favorite hotels!! the beds are a little outdated (but still comfy), and the only bad experience we had, was with the front desk clerk, when... More 

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Good morning and thank you Katrinal1925 for the nice response. We cherish all that we receive. I am glad that you found us. Glad you found the beds to be comfy. I will speak to the clerk concerning the handing out of key cards. I will ask that he not toss them on the counter and instead hand to our... More 

Alpharetta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

I usually do my homework before staying at a hotel, however not this time. We happened to find ourselves on an impromptu motorcycle trip that took us to this area unexpectedly last week. We stopped down the street for gas, and looked up nearby hotels on our phone. This one popped up, and knowing Comfort Inns are usually pretty decent,... More 

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Dear Stephanie B: Thank you for the wonderful review. I am glad that you enjoyed your stay at our hotel. I am thinking that the desk clerk was Kathy and I will pass along your comments. I am glad she could accomodate you in your needs, and we are glad that you slept great that night. I see you had... More 

Milford DE
Top Contributor
81 reviews 81 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 2, 2014

My husband and I were traveling to AL for a family wedding and read the reviews for this Comfort Inn. We were very happy that we stayed there. The front desk personnel were very pleasant unlike a lot of hotels. My husband had open heart surgery 4 weeks previous and they changed our room to accommodate him. The room was... More 

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Dear Sarah: Good morning and thank you for the nice response. I am glad to hear that you were well taken care of and that we could accomodate you and your husband's needs. Thank you for sharing your experience with us. I hope you had a wonderful time at the wedding. I will share your comments with our staff. May... More 

New York City, New York
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 20, 2014

I was traveling like I usually do. Had to get to Miami in 2 days. I was exhausted drove as long as I could. I wasn't sure where I was going to stay this time. I picked up a coupon book at the welcome center and ran across this Comfort Inn. I was so happy I did. The hotel was... More 

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Good morning and may I say thank you thank you thank you. We value all of the comments we receive. We are also happy that you picked up that book. Our hotel is a very quiet one and we have never had a safety issue here that I am aware of. I am glad to hear that you found your... More 

Stratford, Connecticut, United States
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 10, 2014

We stayed here one night on our way to NC. Very nice hotel. The people at the front desk were very nice. The room was nice, clean, smelled fine, the bed was comfy, it was quiet and we slept well. When we first turned on the heat since it was cold in the room, there was an awful smell but... More 

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

I am glad to hear you enjoyed your visit with us. I will share your comments with our staff. Thank you for being our guest and for sharing. We hope to see you again. Hope you arrived in North Carolina safely. Sorry about the heat it is just like at home when you first turn it on you have that... More 

Monroe
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 1, 2014

This is one of the best Comfort Inns we have stayed in. Don and Jessica at the front desk are friendly and professional. They make you feel special, no matter who you are. The entire staff has a serving attitude. The accommodations were what you would expect from this hotel chain, with a comfortable bed and clean updated room.

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you for your thoughts and kind words. I will be sure to pass them along to Don and Jessica and the rest of the staff. We are glad to hear you found your room to be clean, comfortable and updated. We hope you had a chance to enjoy breakfast with us. Our guests are very important to us. We... More 

Bowling Green, Kentucky
Top Contributor
175 reviews 175 reviews
40 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed July 31, 2014

This was a good stop for us as we traveled I-81. The room was very nice and clean, the bed comfortable and the bath in great condition. The breakfast had many choices and there were a couple of hot dishes. The staff was very helpful and pointed us to a small, local park where we could go and stretch our... More 

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you for your kind words. I will be sure to pass them along. We are glad that you enjoyed both your room and the breakfast. We are also glad that our staff took care of your needs. If there is ever anything I can assit you please feel free to contact me either by phone at 540-992-5600 or email... More 

Alabama, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2014

ok we was returning home from seeing family we was on I-81 headed toward home look for a place to stay that was close by click on the trip adviser app and this place came up so we pull off exit 150a and found it easy you have shoneys and waffle house you could walk to. on the door going... More 

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you Steven for your wonderful comments. We are glad that you enjoyed your stay with us, and that our staff was friendly and you found your room to be cleand and comfortable. We hope if you are ever in the area again you will think of us. If there is anything I can do for you please give me... More 

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Additional Information about Comfort Inn Troutville

Address: 2545 Lee Highway, PO Box 37, Troutville, VA 24175
Phone Number:
Location: United States > Virginia > Troutville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Troutville 2*
Number of rooms: 72
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Also Known As:
Troutville Comfort Inn

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