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Comfort Inn Troutville

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2545 Lee Highway, PO Box 37, Troutville, VA 24175
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Comfort Inn Troutville
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Comfort Inn Troutville
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138 Reviews from our TripAdvisor Community

Traveler rating
    76
    45
    12
    5
    0
See reviews for
41
46
15
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Dillsburg, Pennsylvania
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I stayed at this hotel for two nights while in town for a softball tournament. Way overpriced for the area in my opinion. While I was checking in I overheard one guest was paying significantly less then the rate we were charged when I asked the front desk clerk she didn't have an answer. Both ladies at... More 

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

I am sorry we just missed the mark all the way around for you. I am sorry for the price of your room while staying here. You did have the group rate for that weekend, which was 40 dollars off the standard rate for that weekend. I did go through all of the reservations that checked in that day around... More 

Georgia
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel worked for me because it is close to the highway. Check in and customer service was great at 1 am. This was a 1 night stay and the room was clean. The bed was comfortable. Overall, it was a relaxing 1 night stay.

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Dear travelandfun09: Thank you for being our guest. We are glad that you decided to stay with us. I will let the desk clerk know of your comments, I will also tell housekeeping that you found your room to be clean. We are glad you enjoyed the comfort of the beds as well and you had a chance to relax.... More 

Amsterdam NY
Top Contributor
63 reviews 63 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 24, 2015

Stayed at Comfort Inn in Troutville VA, and as usual the rooms are always great. Staff was friendly and helpful. We always try to stay at a Comfort Inn or one of its other hotels, because we know the quality is always great.

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you marjoe1 for being our guest. We truly appreciate your comments. I will be sure to pass them along to the staff, which I might add we do have a great one. We hope to see you again on your next visit. Until then safe and happy travels my friend. Thank you again. If there is anything I can... More 

Stafford, VA
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 19, 2015

I checked in late, without a reservation, and the night staff was very courteous and helpful. The check-in clerk even asked if I might have any discounts *tip* they have a really good military discount! My room was very clean and comfortable. The beds were great, room was quiet. A/C worked without freezing me out. I have stayed in several... More 

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Dear Featherfan72: I would like to thank you for staying with us. We do appreciate your comments. I am glad that you found your room to be clean and comfortable. I am also glad that you had a chance to enjoy breakfast. I see that you have a daughter at Hollins, please mention this the next time you come to... More 

Arlington
Top Contributor
85 reviews 85 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 16, 2015

A large clean room with a king bed and several types of pillows. Convenient location just of I81. Excellent hot breakfast including waffles,eggs disks, sausages, potatoes. However, did not receive the wakeup call that we left the night before. Noisy HVAC next to bed. Price ($140) is high for a Comfort Inn. (The next night we stayed at a Cofort... More 

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you for your comments. I am glad you enjoyed your stay. Also that you enjoyed the breakfast. I am sorry you did not get your wake up call I will have to research this for you to see what happened. I will check our log to see where things went wrong. This way I can see if it was... More 

Oklahoma City, Oklahoma
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 11, 2015

Great, courteous staff, extremely clean and well maintained property. Room was quiet, comfortable and 'roomy'. Excellent location for travelers---just off the interstate. Staff was most helpful in referring us to a very good nearby restaurant. Would definitely stay there again and highly recommend it to others.

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you Ms. Kitty: I would like to thank you for being our guest. I am glad that you enjoyed your stay with us. I thank you for your comments about the staff, I will pass them along. We do have a wonderful staff here. I am glad that you enjoyed your room, hope you had a chance to have... More 

North Miami Beach, Florida
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 5, 2015

The staff was great and friendly. The room was clean comfortable and nice and the hotel is just off the highway with a few restaurants nearby. There was a stale smell of smoking in the hallway but fortunately it did not get into the room I was in.

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you Bruce for being our guest. It is always nice to hear that the staff was great and friendly too. I am glad to hear you found your room to be both clean and comfortable. I am sorry about the smoke smell, we will try and work on that a little harder. Hope if you are ever back in... More 

1 review
5 of 5 stars Reviewed April 25, 2015

My wife and I stayed two nights and we were very impressed with the courtesy of all the staff. Everyone from the front desk to the cleaning people and the breakfast people. The rooms were very clean and the beds were comfortable. This is one of the best Comfort Inns we have ever stayed at and will definitely do so... More 

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

James, thank you and your wife for being our guest. We truly appreciate your comments. We do have a terrific staff here all around. We are glad that you enjoyed your stay with us. We hope if your travels ever bring you back through here you will think of us. If I may be of assistance please feel free to... More 

Maryland
Top Contributor
203 reviews 203 reviews
52 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed April 25, 2015

Stayed just one night but this hotel is immaculately cleaned. Friendly front office staff. The room is very comfortable: they have two type of pillows: soft and hard. The bed was very comfortable. The room had a refrig and safe. Nice toiletries and plenty of towels. The room was clean, comfortable and quiet. There is an outdoor pool. Free breakfast... More 

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you so much for being our guest. We really appreciate your comments and thoughts and I will be sure to pass them along to everyone. We do have a wonderful staff here. I am glad you enjoyed your room as well as your stay with us. If you are ever in our area again, please think of us if... More 

New Jersey
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 26, 2014 via mobile

Checked in and the girl behind the desk was terrific and very friendly. If you are looking for a convenient clean place to sleep for the night you will not be disappointed in your stay here. Everything was absolutely fine with our stay.

Was this review helpful? Yes
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you so much for your review. I will be sure to let the desk clerk know. She is great with customers. I hope you will visit us again if in our area. If I can be of help please either call 540-992-5600 or email gm.va413@choicehotels.com. Happy and safe travels. Melinda Shelton General Manager More 

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