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Quality Inn Troutville

Certificate of Excellence
2.5 of 5
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3139 Lee Highway South, Troutville, VA 24175 (Formerly Holiday Inn Express Roanoke Northeast Troutville)
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Quality Inn Troutville
Best prices for: 1 room 1 guest
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Ranked #3 of 5 Hotels in Troutville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 weeks ago
quiltlady354 Pflugerville, Texas
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84 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pflugerville, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

We stopped here when we got too tired to drive further. Our room was spotlessly clean and very comfortable. The beds were comfortable. The staff was polite and helpful. We thought it a great value for the price.

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for your additional comments. I am glad we met you expectations. I hope the rest of your travels went well and you arrived safely. More 

Whitsett, North Carolina
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had to visit Troutville, VA for an event March 20-22. After the Comfort Inn sales lady failed to send over a sales contract, we were forced to find our own lodging at the last minute for us and our staff. Called the Quality Inn Troutville and were quoted a rate of $79.95 and were told by the second shift... More 

Was this review helpful? Yes
Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for the additional comments. I apologize that the second shift desk clerk could not be more helpful but I am happy that David took excellent care of you when you arrived. I hope that we will be able to meet sometime and do future business together. More 

Mineral Bluff, Georgia
Top Contributor
160 reviews 160 reviews
31 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 17, 2015

I stayed here for the first time, last night, just for one night. The rate was $59.00 + tax, which was the coupon rate, the room was clean and comfortable, and the king size bed was extremely comfortable. Staff was very friendly. The wi-fi worked well and they serve breakfast, which included eggs and sausage. What more could you ask?

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for your additional comments. I am glad we met your expectations. I hope the rest of your travels went well and you arrived safely. More 

Hamilton, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 19, 2015

We stayed in this hotel on our way back from Birmingham to New Jersey. Out of the 3 hotels we stayed in this hotel offered the best and all amenities we needed. It was nice and warm when we went to our room. It had a microwave and small refrigerator and beds were super comfy and the shower was amazing.... More 

Was this review helpful? Yes 2
Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for your comments. I am glad we might all your expectations. I hope the rest of your trip went well and you arrived safely. More 

West Rutland, Vermont
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

Our third or fourth time staying here. Always have had a good night's sleep. Room is clean and neat. Staff is very friendly. Basic exercise room. Breakfast is the usual Quality Inn fare, though this morning it wasn't hot. The motel is right beside a Cracker Barrel which is alright for dinner.

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

I am glad that you always enjoy your stay with us. I do apologize that the hot food was not hot enough. Never hesitate to ask us to heat up your breakfast in the kitchen. I hope the rest of your travels went well and you arrived safely. More 

Lunenburg
Top Contributor
76 reviews 76 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 14, 2015

Comfortable bed and pillows. Large room. Manager was great while dealing with an issue. Hot breakfast per normal and appreciated. Great rate for the area. We arrived a bit early and they were very accommodating. Having said those things, the room needs a lot of TLC. Only superficially clean. TV reception was intermittent although not a big deal for us... More 

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for your very accurate comments. I will speak with housekeeping about paying attention to cleaning. I wish you would give us another try in the future, Fonda More 

Stuarts Draft, Virginia
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 8, 2015

We stayed here while travelling during the New Year Holiday. It was a cold night and when we checked in our room was warm and it was a nice touch. The beds were very comfortable, came with a mini fridge, coffee maker and microwave: all of which were very clean. Bathroom was clean and stocked well. Only reason we gave... More 

Was this review helpful? Yes 1
Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thanks for the wonderful comments about the room and bathroom. I apologize that you did not see the far end of the counter where the sausage gravy, biscuits, eggs, and meat are located. I hope the rest of your travels went well and you arrived safely. Fonda More 

Flat Rock, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 28, 2014

We had a king-sized bed that was very comfortable. The shower was really good, and the towels were adequate. The room also had a small coffeepot, a microwave, and refrigerator. The room was clean and Wi-Fi was free and code was given at check-in. Breakfast was adequate with good selections. Coffee was very good.

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

I am glad we met your expectations and that you had a good experience. I hope the rest of your travels went well and you arrived safely. Fonda More 

Voorheesville, New York
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 27, 2014

Stopped in Troutville on our long ride home. Great rate for a clean hotel and easy on and off access from I-81. Thomas at the front desk during the night check in was extremely friendly and offered help finding the nearest place to catch a ballgame on TV. Room was clean and quiet. Good breakfast in the morning to get... More 

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

I am glad that Thomas was able to help you. I hope the rest of your trip went well and you arrived safely. More 

Cleveland, Ohio
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 20, 2014

This was a good place to stay for the money. Breakfast was included and offered many selections. The room was very clean and Wi-Fi was offered at no charge. The rooms also included a fridge and microwave. We were given a room in the new building which had interior corridors but it seemed that the walls were a little thin... More 

Was this review helpful? Yes
Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for taking your time to do a survey for us. We appreciate the feedback on our motel. I hope the rest of your travels went well. More 

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