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Quality Inn Troutville

Certificate of Excellence
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3139 Lee Highway South, Troutville, VA 24175 (Formerly Holiday Inn Express Roanoke Northeast Troutville)
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Quality Inn Troutville
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Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 19, 2015
holhol2 Hamilton, New Jersey
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80 reviews from our community

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    10
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27
28
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamilton, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 19, 2015

We stayed in this hotel on our way back from Birmingham to New Jersey. Out of the 3 hotels we stayed in this hotel offered the best and all amenities we needed. It was nice and warm when we went to our room. It had a microwave and small refrigerator and beds were super comfy and the shower was amazing.... More 

Was this review helpful? Yes 2
Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for your comments. I am glad we might all your expectations. I hope the rest of your trip went well and you arrived safely. More 

West Rutland, Vermont
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

Our third or fourth time staying here. Always have had a good night's sleep. Room is clean and neat. Staff is very friendly. Basic exercise room. Breakfast is the usual Quality Inn fare, though this morning it wasn't hot. The motel is right beside a Cracker Barrel which is alright for dinner.

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

I am glad that you always enjoy your stay with us. I do apologize that the hot food was not hot enough. Never hesitate to ask us to heat up your breakfast in the kitchen. I hope the rest of your travels went well and you arrived safely. More 

Lunenburg
Top Contributor
74 reviews 74 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed January 14, 2015

Comfortable bed and pillows. Large room. Manager was great while dealing with an issue. Hot breakfast per normal and appreciated. Great rate for the area. We arrived a bit early and they were very accommodating. Having said those things, the room needs a lot of TLC. Only superficially clean. TV reception was intermittent although not a big deal for us... More 

Was this review helpful? Yes
Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for your very accurate comments. I will speak with housekeeping about paying attention to cleaning. I wish you would give us another try in the future, Fonda More 

Stuarts Draft, Virginia
Senior Contributor
34 reviews 34 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 8, 2015

We stayed here while travelling during the New Year Holiday. It was a cold night and when we checked in our room was warm and it was a nice touch. The beds were very comfortable, came with a mini fridge, coffee maker and microwave: all of which were very clean. Bathroom was clean and stocked well. Only reason we gave... More 

Was this review helpful? Yes 1
Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thanks for the wonderful comments about the room and bathroom. I apologize that you did not see the far end of the counter where the sausage gravy, biscuits, eggs, and meat are located. I hope the rest of your travels went well and you arrived safely. Fonda More 

Flat Rock, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 28, 2014

We had a king-sized bed that was very comfortable. The shower was really good, and the towels were adequate. The room also had a small coffeepot, a microwave, and refrigerator. The room was clean and Wi-Fi was free and code was given at check-in. Breakfast was adequate with good selections. Coffee was very good.

Was this review helpful? Yes
Fonda W, General Manager at Quality Inn Troutville, responded to this review

I am glad we met your expectations and that you had a good experience. I hope the rest of your travels went well and you arrived safely. Fonda More 

Voorheesville, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 27, 2014

Stopped in Troutville on our long ride home. Great rate for a clean hotel and easy on and off access from I-81. Thomas at the front desk during the night check in was extremely friendly and offered help finding the nearest place to catch a ballgame on TV. Room was clean and quiet. Good breakfast in the morning to get... More 

Was this review helpful? Yes
Fonda W, General Manager at Quality Inn Troutville, responded to this review

I am glad that Thomas was able to help you. I hope the rest of your trip went well and you arrived safely. More 

Cleveland, Ohio
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 20, 2014

This was a good place to stay for the money. Breakfast was included and offered many selections. The room was very clean and Wi-Fi was offered at no charge. The rooms also included a fridge and microwave. We were given a room in the new building which had interior corridors but it seemed that the walls were a little thin... More 

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for taking your time to do a survey for us. We appreciate the feedback on our motel. I hope the rest of your travels went well. More 

Odenville, Alabama
Top Contributor
55 reviews 55 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 20, 2014

Seems like they have it together. Nice and clean motel with easy interstate access. The lobby / breakfast area was very open and large. Good selection of fast food and other restaurants. Will stay there again if I have a chance.

Was this review helpful? Yes
Fonda W, General Manager at Quality Inn Troutville, responded to this review

I am glad we met your expectations. I hope the restaurant that we referred you to met your needs. I hope the rest of your travels went well and you arrived safely. More 

Bromyard, United Kingdom
Top Contributor
73 reviews 73 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 14, 2014

Stayed here as an emergency stop. Staff very friendly. Hotel recently refurbished and very clean. Cracker barrels next door very handy for evening meal. However the hotel is next to highway that never got quiet. A train line is also near.So poor sleep. Breakfast very good standard.

Was this review helpful? Yes
Fonda W, General Manager at Quality Inn Troutville, responded to this review

I apologize that your stay was so noise. The train tracks are between a 1/2 and 3/4 away we usually do no here them. The traffic noise does vary. More 

Woodbridge, Virginia
Top Contributor
70 reviews 70 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 14, 2014

Just off Int. Rt. 81 at second Troutville exit, coming south. Good location. Friendly staff. Reasonably priced. Had an Executive room which is about the size of a hotel room & and a half. Two newspapers available, free, one local & one USA Today. Everywhere I went was clean & orderly. Daily breakfast was your typical “meal with a room”... More 

Was this review helpful? Yes
Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for the wonderful comments. I am glad you had a good stay. Please visit again when you are in the area. More 

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Additional Information about Quality Inn Troutville

Address: 3139 Lee Highway South, Troutville, VA 24175 (Formerly Holiday Inn Express Roanoke Northeast Troutville)
Phone Number:
Location: United States > Virginia > Troutville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Troutville 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Troutville

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