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Quality Inn Troutville

Certificate of Excellence
2.5 of 5
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3139 Lee Highway South, Troutville, VA 24175 (Formerly Holiday Inn Express Roanoke Northeast Troutville)
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Quality Inn Troutville
Best prices for: 1 room 1 guest
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Ranked #3 of 5 Hotels in Troutville
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
Veleno45 Manassas, Virginia
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91 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manassas, Virginia
Level Contributor
5 reviews
3 of 5 stars Reviewed 3 days ago NEW

Old motel style place. No laundry, ice machine not functional. Did have a small pool. Limited parking near your room if on the back side. The location was fine but the entire hotel is just dated. I also prefer interior room doors rather than exterior motel style rooms.

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Blackpool
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the hotel for 1 night as part of a trip through the Appalachians on the skyline drive and blue ridge parkway. Our criteria was cheap, food available within walking distance, close to the route and our expectations of clean basic accommodation anything above this was a bonus. Our expectations were more than met.

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Rooms very clean, front desk was exceptionally kind to us. Nice hot breakfast. Close to I-81, and near the natural bridge. The pool area seemed to be well maintained. Even had pool towels available for use at the pool.

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King Nc
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 27, 2015

This is located just off I-81, and convenient to Roanoke and not to far from Natural Bridge VA. The room was clean, and the beds slept very well. I did not wake up during the nite from being uncomfortable. Staff was very helpful. They also offered a very pleasant breakfast with choices most would like and free. Of course if... More 

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for the additional comments. I am happy that you had a restful night and a good breakfast to get your day started. I hope the rest of your travels went well and you arrived safely. More 

Tampa, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 18, 2015

Had to ask our neighbor to be quieter. Could hear his music and later his snoring through the walls. Initially tried to pay with a gift card, it was declined so I used a regular credit card. Later on, after I left, I received a call saying there was a partial charge on my gift card (not the full amount... More 

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

I apologize for the thinness of our walls. As for your gift card, the note that I had was that we did check our dollars on the net showing that we took only a certain. My front desk agent left me a note that she reduced your room rate by $10.00 because she wanted you to be satisfied. I am... More 

CT
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 5, 2015

Rolled in here at 11:45 pm to be greeted by David. After a long day on the road it was a pleasure to be welcomed by a friendly face. David was polite and very welcoming. The breakfast the next morning was a nice selection. Kent was also very nice on checkout and came through with a razor and shaving cream... More 

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for the additional comments. David is a very valuable employee and a joy to work with. I am glad we met expectations. I hope the rest of your travels went well and you arrived safely. More 

Oswego, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 27, 2015

We stopped here overnight in March, on our way home from FL to NY. The hotel is nice, pretty new I think, and the man who checked us in was very accommodating. We asked for a quiet room away from the street and he gave us one in the back, very quiet and no parking lot lights shining in the... More 

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

I am so glad that we met your expectations and everything went well. I hope the rest of your travels went well and you arrived safely. More 

Pflugerville, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 22, 2015

We stopped here when we got too tired to drive further. Our room was spotlessly clean and very comfortable. The beds were comfortable. The staff was polite and helpful. We thought it a great value for the price.

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for your additional comments. I am glad we met you expectations. I hope the rest of your travels went well and you arrived safely. More 

Whitsett, North Carolina
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 22, 2015

We had to visit Troutville, VA for an event March 20-22. After the Comfort Inn sales lady failed to send over a sales contract, we were forced to find our own lodging at the last minute for us and our staff. Called the Quality Inn Troutville and were quoted a rate of $79.95 and were told by the second shift... More 

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Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for the additional comments. I apologize that the second shift desk clerk could not be more helpful but I am happy that David took excellent care of you when you arrived. I hope that we will be able to meet sometime and do future business together. More 

Mineral Bluff, Georgia
Level Contributor
165 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed March 17, 2015

I stayed here for the first time, last night, just for one night. The rate was $59.00 + tax, which was the coupon rate, the room was clean and comfortable, and the king size bed was extremely comfortable. Staff was very friendly. The wi-fi worked well and they serve breakfast, which included eggs and sausage. What more could you ask?

Was this review helpful? Yes
Fonda W, General Manager at Quality Inn Troutville, responded to this review

Thank you for your additional comments. I am glad we met your expectations. I hope the rest of your travels went well and you arrived safely. More 

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