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Holiday Inn Express Hotel & Suites Suffolk

Certificate of Excellence
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1018 Centerbrooke Lane, Suffolk, VA 23434
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Holiday Inn Express Hotel & Suites Suffolk
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Holiday Inn Express Hotel & Suites Suffolk
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70 reviews from our community

Traveler rating
    41
    18
    5
    5
    1
See reviews for
25
16
3
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Unfortunately, I had to travel to Suffolk, Virginia to help support the funeral of my best friend's mother. Not being familiar with the area, I asked where to stay. He recommended Holiday Inn. The first surprise was how beautiful and neat the hotel appeared. Secondly, they had a bereavement rate. The staff was nice and helpful. I have no comparison... More 

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Roanoke, VA
Top Contributor
80 reviews 80 reviews
39 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed February 8, 2015

Spent one night here on business. the room was very clean and convenient to the main streets. No fault of the hotel, but all rooms around me were booked by one group who were in and out of each others' rooms making more noise than I liked. I spoke to the very nice lady at the front, who offered me... More 

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Bryan J, Manager at Holiday Inn Express Hotel & Suites Suffolk, responded to this review

We thanks you for your review and hope to see you next time you are in the area. More 

blacksburg va or Lewisburg Wv
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 8, 2015

On business trip, and was made to feel very welcome. The rooms are impeccably clean, ALL staff I interacted with were friendly, smiling, smart, engaging and helpful. Mattresses an A++ for comfort --felt like I was on a super vacation, instead of work. Ideally situated if one is to travel to local cities. Quiet... Warm, freshly baked cookies at 4PM... More 

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Bryan J, Manager at Holiday Inn Express Hotel & Suites Suffolk, responded to this review

Thanks for taking time to write the review as we use each one to make a better Guest Experience. More 

Roanoke, Virginia
Contributor
17 reviews 17 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 27, 2015

We stayed here for four nights while visiting the area. We found the location to be very convenient and safe. The area is business/commercial and seems to be surrounded by new development. We did a lot of day trips into Norfolk and it was convenient and traffic was not a problem. There was no noticeable noise. From check-in to checkout... More 

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Bryan J, Manager at Holiday Inn Express Hotel & Suites Suffolk, responded to this review

Thanks for your comments and we are glad you enjoyed your stay and look forward to hosting you next time you are in town. More 

Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 12, 2015

My husband and I were in Suffolk VA this weekend for a funeral. My uncle Bishop Wiggins passed away. We traveled from Massachusetts (by car) needless to say very tired upon arrival. We did receive an excellent discount for our weekend stay. The professionalism, and service was beyond belief. The hotel itself is located near a plaza, so there are... More 

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Bryan J, General Manager at Holiday Inn Express Hotel & Suites Suffolk, responded to this review

Thanks for the review. We are glad you enjoyed the Hotel and hope to serve you in the future. More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

My husband and I stayed here while visiting family in Suffolk. Their staff does an excellent job of standing out and being extremely friendly. The rooms are very spacious and well kept but my favorite part of this hotel is their breakfast. They probably have the best hot breakfast bar of any hotel I have ever been to. I will... More 

Was this review helpful? Yes 1
Columbus, Georgia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 22, 2014 via mobile

My husband and I stayed there for a visit with family. The check in was easy and the attendant recommended several restaurants within walking distance. Our room was very nice and spacious. We were given a password for the WiFi but I couldn't get it to work on my tablet in the evening or the next morning. I was glad... More 

Was this review helpful? Yes 1
Algoma, Wisconsin
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed December 2, 2014

A few minor issues at check in but they were taken care of promptly. Very good breakfast, wasn't expecting the variety of items available. Will definitely stay again if in the area. Overall very good experience.

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Smyrna, DE
Top Contributor
88 reviews 88 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 18, 2014

I've stayed here at least 6-8 times in the last 3 years. Front staff has an 'aim to please' attitude that I greatly appreciate as a business traveler. I have frequently arrived well ahead of check-in time but they graciously provide their breakfast area space for me to stay connected for work and offer coffee/tea, etc. All of this is... More 

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Granby, Connecticut
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed September 12, 2014

Rarely do we encounter a front desk person and manager more helpful to us. We made the reservations by phone and the front desk went out of her way to book a room near the front door (my wife has a severe mobility problem). The room was an upgrade which they honored the standard rate. The property is fresh and... More 

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