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All 12 Suffolk hotels

Holiday Inn Express Hotel & Suites Suffolk

2.5 of 5 Hotel   |   1018 Centerbrooke Lane, Suffolk, VA 23434
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81%
Ranked #3 of 12 hotels in Suffolk
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Laurel G
  • Overview
  • Reviews (59)
  • Photos (38)
  • Amenities
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  • Room tips (11)
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59 people have reviewed this hotel

Traveler rating
    35
    13
    5
    5
    1
See reviews for
21
15
3
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is very nice, although not fancy. It is cheaper than the Hilton down the road, but the rooms here are much nicer. There is no restaurant, but there is a small strip mall next door with several options. The rooms are very nice, with a sitting area as well as the usual desk and beds. The bathrooms are... More

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Vermont, United States
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for about a week and experienced the usual Holiday Inn quality. Room was clean and kept that way. Towels, soaps, etc all replaced the next day with only one exception. Comfortable bed & pillows (2 soft & firm pillows for each of us). Big screen TV worked fine. Front desk staff courteous, efficient and helpful. Breakfast was fine... More

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Stokesdale, North Carolina
Senior Contributor
25 reviews 25 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

2 flat screen TV's, a real gas firplace, the quietest sleep I've ever had in a motel, everything worked, we stay 3 days & will be back next year for the same event & stay at the very same place......O how this was a great pick to spend the night.

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Little Elm, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

It was a great location. Had a little problem getting fridge to work, no fans in the bathroom but overall was a pleasant stay. Checking in was a breeze and John and Paul were very friendly and helpful.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Suffolk, responded to this review

Dear Lisa K, Thank you for your review of our hotel. I am sorry some aspects of our hotel were not to your liking. I am pleased that our staff was able to offset this displeasure with great service. I was glad to hear you did appreciate our great location. Once again, we appreciate you taking the time to share... More

Portland, Oregon
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I checked in to Room 127 at the Suffolk, VA., Holiday Inn Express on Wednesday, 18 June 2014 about 9:00 P.M. I was supposed to be there through the morning of 26 June.  y. Sometime on Saturday, 21 June, the lights in the bathroom stopped working.  I discovered that upon returning to the hotel after 7:00 PM that day. No... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Suffolk, responded to this review

Dear JimmieMacPDX, Thank you for taking the time to share your review with us. I am delighted that you liked our breakfast selection. On the other hand, it is regrettable that your overall experience fell below your expectations. We take comments such as this into serious account. I have sent you a private message so we can get more information... More

Brucetown, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 20, 2014

My sister and I came to Suffolk for my nephew's wedding. We stayed one night. I was sorry we didn't get to stay longer. Staff was extremely helpful and very friendly. The room was nice and very clean. The best was the bed and pillows. We slept like logs. I would stay there again. I didn't even have to adjust... More

Was this review helpful? Yes 2
Meriden, Connecticut
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 1, 2014

Overall the hotel was nice but when I checked in the price was $20 more than my online reservation. Only because I have a smart phone was I able show my email confirmation. Otherwise the clerk would not give me the lower price. I probably won't stay there again.

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Suffolk, responded to this review

Dear PeterHarg, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We apologize for any inconvenience during your check-in. The feedback we receive from... More

Springdale
1 review
5 of 5 stars Reviewed April 17, 2014

My stay was only one night, but the room and the service were great, the property is well kept. I will go back with the family when I have more time to take in all the amenities they offer, and to see the surrounding area. I did not know that Suffolk was so big.

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Knoxville, Tennessee
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2014

This was a very clean Holiday Inn Express. The room was nice and comfy. The staff was very friendly. With every express, you get free breakfast which is a definite plus. The price wasn't bad and you are near all the big cities. Plus, the peanut butter cookies were excellent every night last week. Will definitely stay here again!

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Greenville, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 7, 2014

Very clean. Very friendly staff. I enjoyed the night I stayed there. I will start staying at this hotel more often since I am in the local area quit often for work. I reccomend this hotel, and I only stay at IHG brands and am a Platinum member. I stay at hotels almost 3/4 month and this one was nice.

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Additional Information about Holiday Inn Express Hotel & Suites Suffolk

Address: 1018 Centerbrooke Lane, Suffolk, VA 23434
Phone Number:
Location: United States > Virginia > Suffolk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Suffolk 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Suffolk
Holiday Inn Suffolk
Suffolk Holiday Inn

38 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Suffolk
Hotel Class
Official Description (provided by the hotel)
Suffolk, Virginia hotel is close to the home of Planter's Peanuts. ... more   less 
Number of rooms
79

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