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TownePlace Suites Suffolk Chesapeake

2.5 of 5
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8050 Harbour View Blvd, Suffolk, VA 23435
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TownePlace Suites Suffolk Chesapeake
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Ranked #6 of 12 Hotels in Suffolk
A recent review
5 of 5 stars Reviewed November 1, 2014
mdickson Orlando, Florida
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38 reviews from our community

Traveler rating
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    7
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    2
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12
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Orlando, Florida
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed November 1, 2014

Stayed for 5 nights while in town for business. The room was clean, housekeeping did a great job each day, and the front desk staff was friendly and helpful. If I return to Suffolk again, I would definitely want to stay here.

Was this review helpful? Yes
Tracy K, General Manager at TownePlace Suites Suffolk Chesapeake, responded to this review

Thank you for choosing to stay with us and for posting a great review about our hotel. I am glad to hear you enjoyed your stay with us and will be using us as your place to stay when in Suffolk. Thank you again and we look forward to having you as our guest in the future! More 

Top Contributor
95 reviews 95 reviews
59 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 15, 2014

Stayed here 2 nights. Hotel is convenient and is located next to a Courtyard Marriott in an office park area. Signage at the streets would make it easier to find as it was dark and drizzling when we arrived and we had trouble finding the drive to the hotel. Also there the front entrance is obscure and there is no... More 

Was this review helpful? Yes
Tracy K, General Manager at TownePlace Suites Suffolk Chesapeake, responded to this review

Thank you for completing a review about our hotel. We are pleased to hear you choose to stay at our property while visiting the area. Our hotel is tucked away behind a tree line so it does make it difficult to find at night. We are looking into highway signage in the future so it makes travel to the hotel... More 

2 reviews
5 of 5 stars Reviewed October 2, 2014

The staff is very professional and customer service oriented. Mr. Jamel Triplett is an exceptional front desk supervisor lead - his positive attitude, smile, and "can do" approach are replicated throughout the rest of the facility - great standard and quality of service! They already know what you need before you even ask - we found the comfort and cleanness... More 

Was this review helpful? Yes
Tracy K, General Manager at TownePlace Suites Suffolk Chesapeake, responded to this review

We are so glad you felt at home while visiting our hotel. We strive to build a relationship with all of our valued guests. Jamel is our front desk supervisor and he is a true team player and excellent front desk agent. I am pleased to hear he was able to assist you during your stay. Thank you for your... More 

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed September 8, 2014

This hotel has a great staff who are always eager to satisfy.Everyone met my accommodations and were always helpful. Emily at the front desk was eager to help with anything I need it. She also gave me some great recommendations. The rooms are a good size and are definitely cleaned very well. The sheets are white and crisp. Always smelling... More 

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thomas l, Manager at TownePlace Suites Suffolk Chesapeake, responded to this review

Thanks for the positive review. I am glad your stay was great from your check in with Emily with the local information she was able to give you. I am glad our housekeepers made you feel welcome as well with fresh crisp sheets and the room cleanliness met and exceeded your expectations. Hope you visit us again. Thanks, Thomas Leviner... More 

Beaufort, North Carolina
1 review
5 of 5 stars Reviewed September 3, 2014

Thomas, Sonya, and Laura were absoultly wonderful. They met my accomidations and were always helpful. The room was clean and quiet and the bed was very comfortable. I have stayed here for 5 months and they have never let me down.

Was this review helpful? Yes
thomas l, Manager at TownePlace Suites Suffolk Chesapeake, responded to this review

Mr. C, Thank you for taking time to do your survey. The positive feedback given on our staff is always appreciated. It has been a pleasure to serve you and your company since the Spring. All of your co- workers have been great. We look forward to your next arrival. Thanks, Thomas Leviner AGM TownePlace Suffolk VA More 

1 review
5 of 5 stars Reviewed August 22, 2014

We stayed 3 nights in July 2014. As a Marriott Platinum member, I stay around 100 nights at Marriott propeties throughout the year, meaning I know what to expect at certain Marriott properties. And this place met our expectation. Our 2 kids loved that they were able to get their own room while my wife and I also loved that... More 

Was this review helpful? Yes
thomas l, Manager at TownePlace Suites Suffolk Chesapeake, responded to this review

Kids having their own room makes a difference! I am glad the whole family was happy with your stay and we were able to exceed your expectations. Thanks for passing the compliments on about Caitlyn. I will let her know about your kind words. We hope you visit with us again soon. Thanks, Thomas Leviner AGM TownePlace Suffolk VA More 

Charleston, South Carolina, United States
2 reviews
4 of 5 stars Reviewed August 20, 2014

Upon arrival to the hotel, we were pleasantly surprised at the spacious suite we were given and the wonderful large kitchenette with full-sized fridge and oven. We were scheduled to stay for several months, and the nice rooms made the prospect much more inviting. Both the indoor and outdoor pools are on the smaller side, but are well-maintained, and the... More 

Was this review helpful? Yes
thomas l, Manager at TownePlace Suites Suffolk Chesapeake, responded to this review

Jessica, Thanks for your kind words about your stay. We pride our self in our spacious suites, friendly and knowledgeable staff. Hope you and your family visit us again when in the area. I am glad we were able to accommodate your needs. Thanks, Thomas Leviner AGM Suffolk VA More 

Sterling, Virginia, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 18, 2014

We stayed one night at this hotel in August 2014. The workers at the front desk were very kind and very helpful. Upon arrival they gave us free snacks and the suite was very spacious fulfilling all of our needs with 3 young children. The free breakfast was great considering, it was free. There was free coffee and tea.

Was this review helpful? Yes
thomas l, Manager at TownePlace Suites Suffolk Chesapeake, responded to this review

Kids are always a joy at TOWNEPLACE! I am glad everyone had fun and enjoyed our breakfast, hot waffles for all. Cereal choice for adults and cereal choices for the kids. Thanks from Team Suffolk Thomas Leviner AGM TownePlace Suffolk More 

1 review
5 of 5 stars Reviewed August 10, 2014

This was a first rate stay! I have stayed at the TownePlace Suites in Suffolk VA for the last three months and normally don't leave reviews, but felt compelled to leave one this time. The rates are fantastic and probably the best long term rates in the area. I stayed in a one room with kitchenette on the first floor.... More 

Was this review helpful? Yes
thomas l, Manager at TownePlace Suites Suffolk Chesapeake, responded to this review

Mike, I want to thank you for all of the Positive feedback. I am glad we were able to exceed all of your expectations. Thanks, From Team Suffolk Thomas Leviner AGM Suffolk TownePlace More 

Gorham, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 5, 2014

My husband and I always stay at Marriott Hotels...regular Marriotts, Residence Inn, Fairfield Inn, Courtyard and Town Place Suites. I recognize that Town Place Suites is not at the top as far as the Marriott Hotel chains go, but we have stayed at some that are very nice (Winchester and Richmond VA are both great). Unfortunately, the Town Place Suites... More 

Was this review helpful? Yes 1
thomas l, Manager at TownePlace Suites Suffolk Chesapeake, responded to this review

First I would like to apologize that your experience started bad just getting into the entrance. Then your room did not meet your standards or ours. Our team takes great pride in housekeeping so I wish we could have taken care of your issues. But at the same time we should have had it correct from the start of you... More 

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