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Courtyard by Marriott Suffolk Chesapeake

Certificate of Excellence
3.0 of 5
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8060 Harbour View Blvd, Suffolk, VA 23435
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Courtyard by Marriott Suffolk Chesapeake
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1 room 1 guest
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Ranked #4 of 12 Hotels in Suffolk
Certificate of Excellence
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88 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (25)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (11)
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cos
1 review
2 of 5 stars Reviewed 5 days ago NEW

First stay: the toilet ran all night - had to stuff a towel in to stop the noise. Second stay: no housekeeping. for two days. This time the wake-up service didn't work, so had to call the front desk. Should not have been a problem. Except that no one answered the phone, I even went down to the desk -... More 

Was this review helpful? Yes
Iris C, Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for your review, jay_j_c. I was incredibly dismayed to read your review about my hotel and your experience with my staff (or lack of). I do apologize for your many inconveniences and our failure to serve you correctly. I have shared your comments with my front desk team and I assure you this matter is being resolved immediately.... More 

Level Contributor
187 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Best thing about the hotel---Ryan (front desk employee) provided excellent customer service; went out of his way to assist. The business center (free printing) was OK but no scanning capability. Ryan took care of the scanning in the main office and emailed it. Worst thing about the hotel---the room-doors slam shut. The door-closer arms do not have any cushioning so... More 

Was this review helpful? Yes
Iris C, Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you, C130driver, for your review! I know it must have been very frustrating to have heard doors slam in the morning! I am so sorry your sleep was disrupted! But thank you for mentioning Ryan - he'll be excited to see his name in your review. I hope you think of giving us another try after our renovation at... More 

Parlin, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Upon arriving to any establishment I always read the reviews of previous travelers. I should have listened. First issues, the main lobby wasn't very clean; not extremely dirty but also not clean. Secondly, they have a mini snack bar to the left when you enter which was not stocked. It was seriously slim pickings. Moving on.... We check in go... More 

Was this review helpful? Yes
Iris C, Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for your review, kaylaap! I was very surprised to read your comments regarding my hotel! I do apologize you were not satisfied with your overall stay and I have addressed your concerns with my entire staff. Your feedback is invaluable as I will use your review to further train my staff so others do not share your experience.... More 

Candiac, Canada
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we book this hotel, we did not realize how far you are from virginia beach. It is at least 45 min away with the traffic and constructions. The rooms are nice, the indoor pool is small ans well as the gym. It would be nice to have the breakfeast included. However, it is an hotel for relaxing.

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Good afternoon and thank you for completing a review about our Courtyard! I am glad to hear you enjoyed your stay with us. We are about 45 minutes to an hour from the Virginia Beach oceanfront depending on traffic, but we are a nice relaxing alternative to the busy beach area! We will be renovated in the fall of 2015... More 

Chagrin Falls
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 28, 2015

The hotel is very easy to get to off of the freeway with many close by restaurants. There is also a Walmart within a few minutes of the hotel. Our room was very large and comfortable. A few minor things like a peeling corner of wallpaper really did not take away from the stay. The employees were friendly and the... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Hello, and thank you for posting such a pleasant review about our Courtyard! We are glad to hear you enjoyed our hotel and the amenities we have available at both. Now that summer is here the grill and outdoor pool at the TownePlace are open and ready for our guest to relax and enjoy. We hope to see you again... More 

Buford, Georgia
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 26, 2015

Nothing special, but Marriott quality hotel. Comfortable, quiet, with amenities such as: indoor pool and hot breakfast buffet. Easy access to the freeways as well. The staff was friendly and helpful. We enjoyed our stay!

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for composing an excellent review about your recent stay with us in Suffolk. I will be sure to share your comment with the whole team! Now that we have entered the summer season we also have our outdoor pool open at the TownePlace Suites right next to us that all of our guests are invited to use. Thank... More 

Springfield, Massachusetts
Level Contributor
136 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 25, 2015

First off, we originally booked at the Townplace Hotel next door but they overbooked so the company moved us over here which was very nice. The hotel is very nice and clean. The staff was very friendly. Our room was on the small size for a suite and not what I've come to know Courtyard hotels to be for standard... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for posting a review about your recent stay with us at the Courtyard Marriott Suffolk. I apologize that you had to be moved to the Courtyard because we became over booked but thank you for being so very understanding. We will be receiving a renovation during this fall and our restaurant will be converted into the new Courtyard... More 

Stuttgart, Germany
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 24, 2015

I come to Suffolk every 6 months for business and I would not stay anywhere else. The property will finally get the Courtyard upgrade that the rest of the Marriott Courtyards have rec'd. The décor is fine, but not the gem here - the staff is! every time I stay here, I feel like I'm at home. I know everyone... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you Mr. Cheek for your wonderful and kind comment pertaining to our Courtyard. We love to hear that you always choose to stay with us when in the area for business. We at the hotel are very excited to finally receive our renovation come this fall and look forward to you experiencing the finished product. I hope you had... More 

Pasadena, Maryland
Level Contributor
97 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 13, 2015

I stayed for 3 nights after arriving from an overseas trip. Staff was great, no problems. The breakfast buffet was $10 but it was well worth it. The omelet was perfect. Indoor pool was a plus because the temp dropped when we were there. Room was clean, shower pressure was good, and room layout was what I needed. Need a... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for taking the time to write a review about our Courtyard. I am pleased to know you enjoyed your stay with us and had breakfast in our restaurant. I will be sure to pass on your nice comments to my food and beverage team. Please consider staying with us again on a return trip to the area. Have... More 

Tega Cay, South Carolina
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed April 21, 2015

My buddy and I stayed here this past weekend and were pleased with everything. The rooms were very clean and new, beds were very comfortable, and the breakfast was great too. (One drawback is breakfast isn't complimentary but it wasn't too bad at $10). We used the pool which is heated and indoors. Location is convenient for the entire tidewater... More 

Was this review helpful? Yes
Iris C, Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you so much, Carolinashorty! What a wonderful review! I'm glad you were able to enjoy the highlighted amenities my hotel has to offer! I hope you can join us in the summer when the outdoor pool is open after Memorial Day! Take care and safe travels! More 

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