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Courtyard by Marriott Suffolk Chesapeake

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8060 Harbour View Blvd, Suffolk, VA 23435
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Courtyard by Marriott Suffolk Chesapeake
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Courtyard by Marriott Suffolk Chesapeake
Courtyard by Marriott Suffolk Chesapeake
Courtyard by Marriott Suffolk Chesapeake
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79 reviews from our community

Traveler rating
    34
    30
    12
    2
    1
See reviews for
24
6
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kerrville, Texas
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My buddy and I stayed here this past weekend and were pleased with everything. The rooms were very clean and new, beds were very comfortable, and the breakfast was great too. (One drawback is breakfast isn't complimentary but it wasn't too bad at $10). We used the pool which is heated and indoors. Location is convenient for the entire tidewater... More 

Was this review helpful? Yes
Iris C, Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you so much, Carolinashorty! What a wonderful review! I'm glad you were able to enjoy the highlighted amenities my hotel has to offer! I hope you can join us in the summer when the outdoor pool is open after Memorial Day! Take care and safe travels! More 

Melbourne, Florida, US
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my 4 night stay. The room was very clean and well thought out. Wifi was excellent. Continental breakfast was $5.95 and full serve breakfast $9.95. This I know is not popular. I wouldn't complain except there were no other choices within walking distance. Free coffee was excellent though. I'd advise bringing a breakfast/protein bar. The only lunch/dinner restaurant... More 

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Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for posting a review about our hotel. I am glad you enjoyed your time with us and that your room was clean and comfortable! We are one of only a few Courtyard hotels left that have the full breakfast buffet still available to guests. Come this fall we will be converted into a bistro with a Starbucks and... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 8, 2015

The hotel & room overall was very clean. Everyone at the front desk was nice. The locations was perfect. The only thing that had me upset was that out lock went out on the door. Meaning when we went to swipe the key, it didn't work. The clerk gave us 2 different keys to try which of course didn't work.... More 

Was this review helpful? Yes 1
Iris C, Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you, Trezchic, for your review! Your comments about your guest room and front desk staff were wonderful! I was dismayed to read about your room door lock, however! I can imagine that must have been so frustrating! I apologize for this tremendous inconvenience and I will let my Maintenance staff know how important it is to follow-up with guests'... More 

Toronto, Canada
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 20, 2015

There is not a lot to complain about at this hotel. The staff are very friendly. The rooms are large, clean and intelligently designed with things in the right spots i.e. lights switches, hangars. The area is not much of a destination and close to almost nothing (a car is essential) but was only staying there while visiting family over... More 

Was this review helpful? Yes 1
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for the nice comments about our Courtyard. I am pleased to hear that you enjoyed our hotel and thought the room was clean and functional. We hope you enjoyed your time with family and will choose to stay with us again next Christmas. Thank you! More 

1 review
4 of 5 stars Reviewed January 8, 2015

This hotel was nice as expected from most Courtyard's. I was moved from my first floor room up to the third floor ten minutes after checking in due to some maintenance issues in most of the first floor rooms. My biggest complaint is the breakfast. This place has a standard continental breakfast with a limited hot buffet and an omelette... More 

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Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for choosing to write a review about our Courtyard. I am sorry to hear that you were first checked into a room that was not 100% in working order and ready for your arrival. That is not the type of service we strive to deliver to our valued guests. Courtyard is one of the few Marriott brands that... More 

Atlanta
Top Contributor
67 reviews 67 reviews
49 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed December 24, 2014

This is kind of a standard Courtyard… which is a good thing… except I really have to say the staff went above and beyond for me. I needed something special in the middle of the night and they ran it right up to my room. It was way more than they were obligated to do and it was much appreciated.... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for the positive review about our Courtyard. I am pleased to hear that our overnight team went above and beyond to assist you during your stay. I will be sure to share your praise with them. Thank you for choosing to stay with us! Have a great New Year! More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 3, 2014

Recently visited my husband in VA and stayed at this location and really enjoyed my stay. They offer you a very spacious room with a flat screen cable ready TV. The bed was very comfortable and clean as well as they give you plenty of fluffy pillows. No restaurant but they do offer a hot breakfast buffet with waffles, eggs/omelets... More 

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Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

What a wonderful review of our hotel! Thank you for sharing your feedback about your recent stay with us. I am glad that you enjoyed all the amenities we have to offer to our guests at our hotel. I will be sure to share your positive praise about our rooms with my housekeeping department. Thank you again for your comment... More 

1 review
3 of 5 stars Reviewed November 17, 2014

We killed several bugs during our stay. The bugs resembled flies. The room appeared clean and well kept. I am not attempting to discredit the hotel. I did enjoy my stay. Just saying an exterminator is definitely in order

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for sharing the feedback from your past stay at the Courtyard. I am very sorry that you encountered a pest issue while visiting our location. If available, I would like the opportunity to chat with you in further detail about your concern so we can investigate this room. Please reach out to me at the hotel at 757... More 

Charleston, South Carolina
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 12, 2014 via mobile

All started after making online reservations. Once my reservations was done, about 15 mins later I was greeted with an email from Paulette Hobbs thanking me for reservations and telling me about the hotel amenities and features. From then I was impress. After checking in I was impress with how clean and spacious the room was. Bed was comfortable and... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

I am pleased to hear you enjoyed your stay with us and will be returning on a future visit to the area. I am glad you received our welcome letter before your arrival so you were familiar with our amenities. Thank you for also bringing to our attention the opportunity you encountered with some of our cable channels. This is... More 

2 reviews
5 of 5 stars Reviewed October 2, 2014

The staff is customer service oriented, eager to accommodate requests and comfort your stay. The facility is clean and well maintained. One of the staff members truly made the difference during our stay: Ms. Orie - exceptional professionalism, quality of service, and great positive attitude. If all the hotels are lucky to have Ms. Orie's standard of care and attention... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Hello, What a nice comment you gave to us about Orie. Thank you for your great positive praise. Orie is a true asset to our housekeeping department and enjoys knowing that her guests are satisfied and taken care of. We will be sure to share your comment with Orie. Thank you again and come back and visit us again! More 

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