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Courtyard by Marriott Suffolk Chesapeake

3.0 of 5 8060 Harbour View Blvd, Suffolk, VA 23435
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Certificate of Excellence 2014
Courtyard by Marriott Suffolk Chesapeake
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Courtyard by Marriott Suffolk Chesapeake
Courtyard by Marriott Suffolk Chesapeake
Courtyard by Marriott Suffolk Chesapeake
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77 reviews from our community

Traveler rating
    34
    29
    11
    2
    1
See reviews for
24
6
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24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (19)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (11)
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Toronto, Canada
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

There is not a lot to complain about at this hotel. The staff are very friendly. The rooms are large, clean and intelligently designed with things in the right spots i.e. lights switches, hangars. The area is not much of a destination and close to almost nothing (a car is essential) but was only staying there while visiting family over... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for the nice comments about our Courtyard. I am pleased to hear that you enjoyed our hotel and thought the room was clean and functional. We hope you enjoyed your time with family and will choose to stay with us again next Christmas. Thank you! More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was nice as expected from most Courtyard's. I was moved from my first floor room up to the third floor ten minutes after checking in due to some maintenance issues in most of the first floor rooms. My biggest complaint is the breakfast. This place has a standard continental breakfast with a limited hot buffet and an omelette... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for choosing to write a review about our Courtyard. I am sorry to hear that you were first checked into a room that was not 100% in working order and ready for your arrival. That is not the type of service we strive to deliver to our valued guests. Courtyard is one of the few Marriott brands that... More 

Atlanta
Top Contributor
63 reviews 63 reviews
48 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed December 24, 2014

This is kind of a standard Courtyard… which is a good thing… except I really have to say the staff went above and beyond for me. I needed something special in the middle of the night and they ran it right up to my room. It was way more than they were obligated to do and it was much appreciated.... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for the positive review about our Courtyard. I am pleased to hear that our overnight team went above and beyond to assist you during your stay. I will be sure to share your praise with them. Thank you for choosing to stay with us! Have a great New Year! More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

Recently visited my husband in VA and stayed at this location and really enjoyed my stay. They offer you a very spacious room with a flat screen cable ready TV. The bed was very comfortable and clean as well as they give you plenty of fluffy pillows. No restaurant but they do offer a hot breakfast buffet with waffles, eggs/omelets... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

What a wonderful review of our hotel! Thank you for sharing your feedback about your recent stay with us. I am glad that you enjoyed all the amenities we have to offer to our guests at our hotel. I will be sure to share your positive praise about our rooms with my housekeeping department. Thank you again for your comment... More 

1 review
3 of 5 stars Reviewed November 17, 2014 via mobile

We killed several bugs during our stay. The bugs resembled flies. The room appeared clean and well kept. I am not attempting to discredit the hotel. I did enjoy my stay. Just saying an exterminator is definitely in order

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for sharing the feedback from your past stay at the Courtyard. I am very sorry that you encountered a pest issue while visiting our location. If available, I would like the opportunity to chat with you in further detail about your concern so we can investigate this room. Please reach out to me at the hotel at 757... More 

Charleston, South Carolina
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 12, 2014 via mobile

All started after making online reservations. Once my reservations was done, about 15 mins later I was greeted with an email from Paulette Hobbs thanking me for reservations and telling me about the hotel amenities and features. From then I was impress. After checking in I was impress with how clean and spacious the room was. Bed was comfortable and... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

I am pleased to hear you enjoyed your stay with us and will be returning on a future visit to the area. I am glad you received our welcome letter before your arrival so you were familiar with our amenities. Thank you for also bringing to our attention the opportunity you encountered with some of our cable channels. This is... More 

2 reviews
5 of 5 stars Reviewed October 2, 2014

The staff is customer service oriented, eager to accommodate requests and comfort your stay. The facility is clean and well maintained. One of the staff members truly made the difference during our stay: Ms. Orie - exceptional professionalism, quality of service, and great positive attitude. If all the hotels are lucky to have Ms. Orie's standard of care and attention... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Hello, What a nice comment you gave to us about Orie. Thank you for your great positive praise. Orie is a true asset to our housekeeping department and enjoys knowing that her guests are satisfied and taken care of. We will be sure to share your comment with Orie. Thank you again and come back and visit us again! More 

San Antonio, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 28, 2014

Standard layout and amenities for a Courtyard. The staff was really great. I asked about any local brands of beers, and one of the staff members went so far as to print out a bunch of stuff related to brewing and bars in the area. The area is nice, but toll roads make traveling around a bit difficult if your... More 

Was this review helpful? Yes
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Hello Mr. Craig, Thank you so very much for posting a great review about our hotel! I am pleased to hear that our staff assisted you in finding some of our local area specific beers. It is always fun to visit a new area and get a taste of the local area. I apologize that you experienced some opportunities with... More 

Millington, Tennessee
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 24, 2014

I am a Platinum member and have stayed at Courtyards and Marriotts in general for over 25 years. I have stayed at this particular hotel for close to a year and never had any issues until August. I took my complaint to the Manager which resulted in no results and frustration. I filled out a guest survey then and I... More 

Was this review helpful? Yes 1
Tracy K, General Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

Thank you for sharing the feedback from your stay at the Courtyard. I am deeply concerned about your comments concerning an interaction involving myself. Unfortunately I am unable to recall this interaction and would appreciate the opportunity to speak with you. Please reach out to me at the hotel at 757 483 5777 so we may discuss your visit. Thank... More 

Tampa, Florida, United States
1 review
5 of 5 stars Reviewed September 2, 2014

I am a Marriott Platinum member and stayed at your hotel 24-28 Aug. I had an issue with the iron (broke) and water leaked out on my shirt and stained it, as the ironing board cover was stained. Mr. Thomas Leviner and Ms. Chanel Johnson was on the front desk and both were more upset than I was. They agreed... More 

Was this review helpful? Yes
thomas l, Manager at Courtyard by Marriott Suffolk Chesapeake, responded to this review

A Pressed Shirt, I am glad we were able to make a bad situation better! A dress shirt makes a statement and our hotel did not want to leave you with a negative statement so I am glad we were able to help you out. Sending your shirt out for dry cleaning is the least we could do. I hope... More 

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Additional Information about Courtyard by Marriott Suffolk Chesapeake

Address: 8060 Harbour View Blvd, Suffolk, VA 23435
Location: United States > Virginia > Suffolk
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Suffolk Chesapeake 3*
Number of rooms: 92
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Also Known As:
Courtyard By Marriott Suffolk Chesapeake Hotel Suffolk
Suffolk Marriott
Suffolk Courtyard

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