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Comfort Suites Suffolk-Chesapeake

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5409 Plummer Boulevard, Suffolk, VA 23435 (Formerly Comfort Suites Near Joint Forces)
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1 room 1 adult
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Comfort Suites Suffolk-Chesapeake
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81 Reviews from our TripAdvisor Community

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Belpre
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Location is convenient. Front desk is great. Breakfast service is often lagging, you might wait a half an hour for eggs and the coffee might be gone, by hey, at least their are always waffles. The rooms could use a nice THOROUGH cleaning as their are sometimes visible spills on furniture and foreign smells (like urine). The beds, toilets and... More 

Helpful?
Thank 485jennifern
Greensboro
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 17, 2015

Just a one night stay on this trip to the area but for a Friday night arrival everything was very smooth from the pleasant greeting at check-in to bedding down in the comfortable, well appointed room. Fresh baked cookies were delicious and helpful advice and recommendations for local fare was given. My request for a late check out was easily... More 

Helpful?
Thank imaheel
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank-you so much for taking the time to review us on Trip Advisor. We appreciate the positive feedback and happy to hear that our staff meet all your expectations and requests. We strive to uphold Comfort suites Promises to you and give you the service that will make you want to return. We hope that you will stay with us... More 

San Antonio, Texas
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 10, 2015

This was a great hotel. The staff was really friendly and helpful. They even let us check in early, which was great! The rooms were clean and the beds were comfortable. There was also a good, free continental breakfast. The only slight negatives were that there is nothing really very close to the hotel, certainly not in walking distance. Also... More 

Helpful?
Thank Lauren S
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank you for taking the time to review our hotel concerning your recent stay. We are so proud of our staff that welcomes you like family. We thank you so much for acknowledging them. We do have a good free breakfast. I do apologize that the furniture in room was not up to standards. We hope that you will come... More 

New York City, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 2, 2015

I booked a room for my mother & cousin (November 25th to the 30th) to spend time with family in Virginia. She mentioned to me check in was easy, no issues, the room was "Splendid!" (her words). She also appreciated the continental breakfast downstairs. The only issue (if you want to call it that) she had was with the Wifi... More 

Helpful?
Thank lamottjackson
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank-you so much for taking the time to review us on Trip Advisor. We appreciate the positive feedback and We are working into making our complementary Wi-Fi more efficient for your next visit. Thank-you again for staying at comfort suites in Suffolk and We hope to see you in the future. More 

saugerties,ny
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed October 7, 2015

Everyone who works here is very nice and accommodating. The rooms need to be attended to better though. The shower curtain did not stay closed so every time we showered the floor got soaked. Which is probably why the wallpaper in that area is coming away from the wall. There was something bright green ground into the floor, maybe playdoh.... More 

Helpful?
Thank roadkinggirl
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your comments about our staff. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements... More 

Raleigh, North Carolina
Level Contributor
222 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed October 2, 2015

This hotel is fine for one night but it was really in a non descript area. I was not greeted as a rewards member even though I had two rooms booked for the night. The parking lot was packed with party goers not Hotel guests and there also seemed to be quite a bit of people 'Hanging Out" in the... More 

Helpful?
Thank Steve J
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank you for taking the time to complete a survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

Richmond, VA
Level Contributor
14 reviews
4 hotel reviews
5 of 5 stars Reviewed September 17, 2015

Great hotel and staff! We stayed here for a family cookout in Norfolk. Only a short drive from there which was great. Hotel was very clean and the rooms were as well. I liked that it had a sofa with a half wall to separate you from the acutual bedroom. I would definitely stay here again.

Helpful?
Thank gommie
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear gommie, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

New Delhi, India
Level Contributor
127 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed September 14, 2015 via mobile

We stayed on labour day weekend and had a great time. The lady at reception was quick to serve. Staff: helpful. Room: we had a 2nd floor room which was big enough. However the lift is pretty slow. Coffee and tea were good. Sleep quality: Excellent Breakfast :lots of options. Bread, eggs, juices and waffles. Ample seating arrangements both indoor... More 

Helpful?
Thank meghali_mazumdar
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More 

Conyers, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 10, 2015

Great Staff. I left my sweater behind in the room. The cleaning staff turned it into the manager and they mailed it to me in Georgia. Talk about going out of the way to help a guest. Thank You! Rooms were clean and quiet. They had a nice breakfast in the lobby. Better then most.

Helpful?
Thank L T
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank you for taking the time to write with those kind remarks. While I am happy to read that you found our hotel to "go out of their way to help a guest". I am especially pleased to read your nice comments about our staff. This is the service we strive to provide every guest and we look forward to... More 

Eastern Shore, VA
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 20, 2015 via mobile

Great hotel. Clean. Friendly staff. Great place to stay on way to OBX. Room was plenty big for our family of four. Beds only double so a little small, but perfectly fine. Would definitely stay here again. The only poor thing I can say is the continental breakfast is lacking.

Helpful?
1 Thank love2vacation1010
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