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All 12 Suffolk hotels

Hilton Garden Inn Chesapeake/Suffolk

3.0 of 5 Hotel   |   5921 Harbour View Blvd, Suffolk, VA 23435
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84%
Ranked #1 of 12 Hotels in Suffolk
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
SuzySprings
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173 reviews from our community

Traveler rating
    100
    47
    20
    4
    2
See reviews for
54
22
10
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We didn't arrive until midnight and the desk clerk very efficiently checked us in and offered us a late checkout for the next day. After making ourselves cups of hot tea in the lobby we went to our room to find an amazingly comfortable adjustable bed in a spacious, clean, well appointed room. I fell asleep wishing all hotel rooms... More

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Duluth, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel is well maintained, the staff from house keeping, chef, to the front desk are so professional and friendly. I didn't care for the orange after taste in the pancakes, other than that everything was "perfect". :-)

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
AmyZablanGM, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Hi Tameeka - Thanks for the kind words . We are thrilled you enjoyed your stay. More

Senior Contributor
22 reviews 22 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This Filton hotel is very nice what makes it even nicer is the staff I have talked to numerous hotel staff both front desk housekeepers bartender cooks each and everyone has been super friendly I will stay here again if I have the opportunity the breakfast was very good well worth the money I use the fitness area which could... More

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AmyZablanGM, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings Todd - Thanks for taking the time to let us know how much you enjoyed your stay. I'm so glad that you got to interact with all different aspects of our staff, and that we could help find your friend's wallet. Hope to see you back again in the future. More

Ayden, United States
1 review
3 of 5 stars Reviewed 1 week ago

The furniture and carpet in room was dirty and very worn and the Entrance and interior had dead plants. The Staff was very polite and helpful. The Bed in room was very comfortable. We expected a little better from Hilton and will probably use Marriot next time.

Review collected in partnership with Hilton Garden Inn

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AmyZablanGM, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Hi Ron- I apologize for the less than perfect experience you had at our hotel. Our entire staff always enjoys learing how we can improve and we thank you so much for taking the time to let us know how we can do better for future stays. Have safe travels, and we hope to see you again . More

Albuquerque, New Mexico
Top Contributor
138 reviews 138 reviews
21 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for two weekday nights on a recent business trip. Typical Hilton Garden Inn with terribly slow elevators and ice machines that don’t work on most floors. The place appears to be new and the room was clean and quiet. The door to the room was very hard to open due to the overly heavy spring closure, but... More

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AmyZablanGM, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thanks for staying with us during your visit to Suffolk. We appreciate the feedback on the elevator, ice machines and guest room door. We will certainly work to resolve those issues for any future stays. We pride ouirselves on our great restaurant, and I'm so pleased that your room service order arrived quickly and was so good. Take care and... More

Wiconisco
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We used this hotel as a base to do Williamsburg, Virginia Beach and the Outerbanks. It was a great location for all of those day trips!! The hotel itself was very nice and the rooms were extremely clean and spacious. The beds were slightly uncomfortable but as we found out at check out they are adjustable. It would have been... More

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AmyZablanGM, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thanks for staying with us during your visit to Hampton Roads. We are definately centrally located and just a short drive to to many attractions. I'm thrilled you enjoyed your stay and hope to see you next summer ! More

1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel as a whole was wonderful. I just had repeated problems with my room keys that created repeated havoc. Waking up the family at 0730 each morning so that I can get back in is not how one wants to start the day.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
AmyZablanGM, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

We are so glad you enjoyed your stay as a whole ! Guest room keys can so easily be deactivated with all of today's electronics and we appreciate your patience with the process. We do hope you return for a visit the next time you are in the area. More

Lucerne, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Upon Arrival I was already expected and my room was available. The room was clean and suitable for my prolonged stay. The microwave and refrigerator made my stay even more comfortable. Shop in the surrounding area facilitated dining out or grocery shopping daily. It was conveniently located to enter the expressway to travel to all major highways.

Review collected in partnership with Hilton Garden Inn

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AmyZablanGM, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings Berenice ! We are thrilled that you enjoyed all of the aspects of the hotel and your guest room. The local area has so many places to viisit and enjoy. Thanks for taking the time to let us know about your stay. Have safe travels. More

san antonio, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel has a great staff who are always eager to satisfy. The rooms are a good size and are definitely cleaned very well. The sheets are white and crisp. Always smelling good. This is definitely a great hotel for the money. I most definitely recommend it for your next stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
AmyZablanGM, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you , thank you ! We appreciate all of the kind words regarding your visit with us . We look forward to having you back as a guest when you are in the area. More

1 review
5 of 5 stars Reviewed 5 weeks ago

Best Hotel room and bathroom for the money. Comparable to a 5 Star Luxury Hotel. Staff very polite and friendly. Rooms smell fresh and bathrooms very clean. Location is prime with abundance of restaurants.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
AmyZablanGM, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you Kevin for trhe Five star review ! We appreciate the great comments and thank you for taking the time to share your experience with others. More

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Additional Information about Hilton Garden Inn Chesapeake/Suffolk

Address: 5921 Harbour View Blvd, Suffolk, VA 23435
Phone Number:
Location: United States > Virginia > Suffolk
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Chesapeake/Suffolk 3*
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Also Known As:
Hilton Garden Inn Chesapeake/Suffolk Hotel Suffolk

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