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Hilton Garden Inn Chesapeake/Suffolk

3.0 of 5 5921 Harbour View Blvd, Suffolk, VA 23435
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Certificate of Excellence 2014
Hilton Garden Inn Chesapeake/Suffolk
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Hilton Garden Inn Chesapeake/Suffolk
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209 reviews from our community

Traveler rating
    123
    56
    22
    5
    3
See reviews for
63
29
10
87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Baltimore, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Was in town for a family event , I have stayed here before and each stay has been great with no issues. The staff was great, the rooms were clean. The first thing i do when checking into any hotel is inspect everything because of my background in hotels . I was very satisfied with the condition of the rooms... More 

Review collected in partnership with Hilton Garden Inn

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Clifford W, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you for continuing to stay with us! Our team works hard to ensure everyone feels like they are part of the family. From our top notch Housekeeping team to the people that work out front with our guests daily, we strive to provide the very best levels of service. I'm pleased to hear that Arnita took exceptional care and... More 

Pleasantville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Had a smoke smell in bathroom like someone was smoking front desk move us to a mini suite for our inconvenience couldn't do enough for you friendly staff made you feel like at home. Other hotels could learn from this hotel. Great job. Love the beds can adjust the firmness of the mattress. Wow

Review collected in partnership with Hilton Garden Inn

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Clifford W, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

I'm sorry you experienced an issue with a smoke odor. We are a 100% non-smoking property, but unfortunately, at times guests do so anyway. We do have protocols in place to treat a room with an odor, so I will be sure to follow up with our Executive Housekeeper and her team for additional training if necessary. Thank you for... More 

Clinton, United States
1 review
5 of 5 stars Reviewed 1 week ago

The stay was great; quiet and cozy. I would stay here again if I were to travel to this area in the future. I would eat somewhere else so that I can get more for what I pay for, but the food is prepared well.

Review collected in partnership with Hilton Garden Inn

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Clifford W, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

I'm pleased to hear you found our hotel quiet and comfortable. Our team works hard to ensure the best in service and quality. Our Chef is amazing, not only with our normal menu, but you have to try some of his dinner features. They are remarkable! The Prime Rib is my favorite. In Hospitality, Cliff Weber, General Manager. More 

Mount Pleasant, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel numerous times over the past few years and it never disappoints. The staff are extremely friendly and make you feel at home. The bar staff make me feel like I'm entering the Cheers bar when I show up and even remember my favorite beverage. Rooms are clean and well kept and the beds are great.... More 

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Pittsburgh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were EXTREMELY satisfied with the service we received from employees of the Hilton Garden Inn Suffolk/Chesapeake. Our road trip took hours longer than expected, so we called the hotel about 30 minutes before arrival and Tiara very kindly connected us to a local pizza place so that we could have our food arrive as we did. The timing worked... More 

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Annandale, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We liked the Hilton. It was a wonderful place to stay and the bar staff was wonderful. Some of the best food I have ever had. The room was comfortable and very useful for arranging flowers for a wedding. The breakfast the next day was nice, but having more gluten free options for the cold breakfast would be nice.

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wallace, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

A very clean and well appointed hotel. Bedding was phenomenal and room size quite expansive. Hotel staff quite accommodating and friendly. Located in a newly developed business area with restaurants near by. Will recommend this hotel to friends who may be visiting the Suffolk/Chesapeake VA area.

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Washington DC, District of Columbia
Top Contributor
101 reviews 101 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 26, 2014

Nice place to stay in Suffolk. Close to military offices and a quick jump to Portsmith and Chesapeake. Small restaurant with good food especially breakfast. Close to shopping. Almost everything is close by including the Norfolk airport. Of the three small hotels/motels in the area this is newest and nicest. Friendly staff.

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Top Contributor
83 reviews 83 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 17, 2014 via mobile

Stayed a few nights on business, found the location to be good and the hotel seemed new. Prices were amazinly low I thought. Only problem was a bad mold problem in the bathroom. The Head Houskeeper should never have passed my room to be sold. See picture

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Clifford W, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

I apologize for the moldy grout. As a part of our hotel preventative maintenance program, this issue is addressed, but should also be brought of our attention immediately by housekeeping if they notice it. As the new General Manager, you have my commitment to making the hotel the very best you come to expect with a Hilton property. Sincerely, Cliff... More 

1 review
4 of 5 stars Reviewed December 15, 2014

Arnita at the front desk is over the top helpful and I could not be more pleased with the service James provided at breakfast time. James is very observant and Arnita made sure I was comfortable while in the lobby even after I checked out.

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Additional Information about Hilton Garden Inn Chesapeake/Suffolk

Address: 5921 Harbour View Blvd, Suffolk, VA 23435
Phone Number:
Location: United States > Virginia > Suffolk
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Chesapeake/Suffolk 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Chesapeake/Suffolk Hotel Suffolk
Hotel Style:
#1 Best Value Hotel in Suffolk
#1 Business Hotel in Suffolk

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