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All 12 Suffolk hotels

Quality Inn Suffolk

2.0 of 5 Hotel   |   2864 Pruden Blvd, Suffolk, VA 23434 (Formerly Holiday Inn Suffolk)
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Quality Inn Suffolk
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29%
Ranked #8 of 12 hotels in Suffolk
  • Overview
  • Reviews (48)
  • Photos (19)
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48 people have reviewed this hotel

Traveler rating
    11
    3
    9
    7
    18
See reviews for
19
7
5
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the Quality Inn Hotel Aug 15 and 16. WOOOOOOWWWWW They have really upgraded. The rooms have defintely been deep cleaned. I personally wipe my hotel rooms down with a lysol wipe when i first enter the room. But when I say SPOTLESS>>> i mean SPOTLESS. I was so impressed. From the start of the check out the front... More

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Chevy Chase, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 11, 2014

What a misnomer. We reserved a first floor room due to my wife's disability. When we checked in, there were no first floor rooms available and no record of our request. Additionally, the hotel has no elevator, but that was only the beginning. When we got in the room, it had no desk or work table. TV remote did not... More

Was this review helpful? Yes 2
Troy, Alabama
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 9, 2014

This is by far the worst Quality Inn I have ever stayed in. The room was dirty, I didn't dare sleep with the bedspread on the bed. The pillows smelled like loads of sweaty heads had used them. Needless to say I slept in my clothes with no pillow. The room had bed bugs. I wanted to take a shower... More

Was this review helpful? Yes 3
Green Cove Springs, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 2, 2014

I was delivering a boat in the area and needed a hotel with large vehicle parking, this hotel has a large gravel lot adjacent. This is an older property, former Holiday Inn, it appears they have been remodeling. My room seemed clean and had a small refrigerator, and for a one night stay, it served the purpose. There is a... More

Was this review helpful? Yes 2
New Orleans, Louisiana
1 review
5 of 5 stars Reviewed October 16, 2013

I stayed here about 2 months ago and wasn't very pleased but I had to come back to the area and the Quality Inn was all that I could afford so I figured I would just deal with it again. I arrived at the hotel, I could see they have put some effort into their landscaping. I checked in, the... More

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KSnyderVA397, Manager at Quality Inn Suffolk, responded to this review

We appreciate you taking the time out of your day to leave a review with such positive feedback. Our staff members have been working hard over the last few weeks to make all the improvements that you mentioned. We look foward to having stay at our property again. More

Charlotte, North Carolina
2 reviews
4 of 5 stars Reviewed October 14, 2013

I come here each year to spend a week visiting my family in Suffolk. I always stay at this hotel. This year when I entered my room I was totally suprised! They have done so much remodeling. New mattresses, new chairs, new flatscreen televisions and fresh paint. They still offered me the same great rate. I will definately be back... More

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SmarksVA397, Manager at Quality Inn Suffolk, responded to this review

Thank you very much for the positive feedback! We are glad that you returned to our property and were able to experience the improvements that our staff has diligently been working these past few weeks. We are going to continue working on upgrading our property. We look forward to seeing you again in the future. More

Wallingford, Connecticut
1 review
5 of 5 stars Reviewed October 12, 2013 via mobile

My husband and I came back to this hotel because of the great price and location. When we arrived the front desk lady Kimberly was very nice and recommended a fantastic place for dinner. When we went to our room we ran into the housekeeper who was also very nice. The room was clean when we got in it. It... More

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SmarksVA397, Manager at Quality Inn Suffolk, responded to this review

Thank You Mrs Snyder for the words of encouragement. We are glad that you enjoyed your stay and enjoyed the new beds. We look forward to seeing you again in the future. More

Southport, North Carolina
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 4, 2013

Stopped here bc we were tired of driving for the day and thought cheap is good since we just needed a few hours sleep...big mistake picking here! We were assigned a rm on the first floor even after I asked about the first floor being musty bc I have real bad allergies and were told no, it was not musty... More

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SmarksVA397, Manager at Quality Inn Suffolk, responded to this review

We are sorry that your stay here was not enjoyable. We wanted to let you know that since the last time you stayed, we have started remodeling our rooms by tearing the walls out and replacing the sheet rock. We have also treated any mold that we found that was causing the musty smell. We have also deep cleaned the... More

San Diego, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 3, 2013

The mold infested room sent my daughter & wife to the emergency room. After 2 nights of sleeping in the room we discovered it over the bed, in the shower, and in the fridge. After discovering the problem and realizing that the shortness of breathe we were experiencing was due to the mold exposure, we checked out and demanded a... More

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SmarksVA397, Front Office Manager at Quality Inn Suffolk, responded to this review

We are sorry to see that you say you did not enjoy your stay with us, however after staying with us for 2 nights (in the room with the mold in it) you extended your stay an additional night. If you room was that bad, why would you have stayed for an additional night? On your 3rd day you then... More

Hertford
1 review
1 of 5 stars Reviewed August 20, 2013

ARROGANT MANAGEMENT! This is my final answer to their response to my complaint. Apparently the customer is NEVER right here. ...The attitude and response to my complaint angered me. (I rarely make complaints) I will NEVER stay there again and will tell others to avoid it!!! Their records are WRONG and BOTH rooms we were offered were DIRTY. I am... More

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Additional Information about Quality Inn Suffolk

Address: 2864 Pruden Blvd, Suffolk, VA 23434 (Formerly Holiday Inn Suffolk)
Phone Number:
Location: United States > Virginia > Suffolk
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Suffolk 2*
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Also Known As:
Quality Inn Suffolk Hotel Suffolk
Suffolk Quality Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
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Number of rooms
99

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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