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All 15 Sterling hotels

HYATT house Sterling/Dulles Airport-North

3.0 of 5 Hotel   |   45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
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88%
Ranked #6 of 15 hotels in Sterling
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
PCVagabond Kansas City USA
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265 people have reviewed this hotel

Traveler rating
    169
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Kansas City USA
Top Contributor
61 reviews 61 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

We missed a connection at Dulles after flying many hours from Copenhagen. Our airline put us up at the Hyatt House and gave us dinner and lunch vouchers. Breakfast was included. We were not here by choice yet I have to say we had a lovely stay! The staff was very welcoming and made registering very easy. Our room was... More

Was this review helpful? Yes
Wilmington, North Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Last week we had the pleasure of staying in this hotel with our family for a small reunion. I can't believe that it was only $100 a night. Location is great. Only half an hour into Washington. We used the extended lobby for gathering and meeting each other. Breakfast was more than I expected. The staff was pleasant and helpful.... More

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for the high ratings! We are delighted that you chose our hotel for your family reunion. It is important for us to always make our guests feel at home. We hope to see you again next time you're in the DC area or your next family gathering. Have a great summer! Kind Regards, Pam Domingo More

Prague, Czech Republic
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

When I first saw the hotel (from the plane) I was petrified. How am I going to survive here 3 weeks? Well, you need a car (or good shoes :-) to get anywhere, but the hotel has many positives. My suite was large, clean and perfectly airconditioned and isolated. Great sleep there! It is less than 10min drive from the... More

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for your candid feedback! I am glad that despite our location, you still enjoyed your stay with us. Please know that through your feedback, we are able to improve our service. We thank you for your business and we hope to see you again! Best Regards, Pam Domingo More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

So our flight to Dulles was delayed which caused us to miss or connecting flight... We couldn't get a flight until morning so we stayed here.. The staff was more than helpful after dealing with rude people associated with the airlines... If you ate having a horrible day. . the staff will make you feel incredible!!!

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate your feedback and we apologize that you had to stay with us due to a missed flight. I am glad that we were able to serve you during an unexpected event. We hope that you made it home safely and to see you again under better circumstances. Safe travels, Pam Domingo More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay at this location often. The staff is AWESOME, rooms are clean, food is good, and overall hotel is cared for. I would recommend this location for business or pleasure. It is always nice to walk in to hotel where they call you by name, smile and are always friendly!!

Was this review helpful? Yes 2
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate the high ratings and thank you for being a loyal guest. I will most definitely share your comments with my Team members. We look forward to welcoming you back in the near future. Have a great summer! Pam Domingo More

Kaneohe, Hawaii
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This darling, cozy hotel is wonderfully close to the Dulles Airport; the staff is overwhelming friendly and helpful. With the amenities of home, (in-room kitchen, hosted breakfast, pool and workout facility), it is a comfortable and warm experience.

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time out of your busy schedule and sharing your feedback in TripAdvisor. We are delighted to know that you found our hotel a "darling"l. We look forward to having you again in the future next time you're back in the area. Kind Regards, Pam Domingo More

Honolulu, HI
Top Contributor
60 reviews 60 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For being in a strange area this hotel was very nicely appointed. The staff was friendly, the beds were comfy and the ac was cold. There are several other Hyatt House hotels in and around Sterling, be careful to make sure you use the address to locate the place when you are GPSing it or else you might end up... More

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate the high ratings. Thank you for your feedback! Safe travels, Pam Domingo More

Chantilly, Virginia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed in business in a king suite that included a full kitchen. The open kitchen & separate bedroom made me feel like I was in my first place (which was/is great by the way). Cleanliness & service was great!...we even left a tip for the cleaning personnel. We loved the separate TV's, couples don't always agree on everything. (Ha!)... More

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for the positive rating. We appreciate your business and we all look forward to serving you in the future. Best Regards, Pam Domingo More

Baltimore, Maryland
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stay here 2-3 times a year with a group and it is always top notch! Very clean, very comfortable, great price! Breakfast is awesome, property has a great pool, hot tub, and restaurant! Lots of local things close by! We will be back!

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate the high ratings and thank you for your feedback! We are delighted that your stay was pleasant and we were able to meet your expectations consistently. Thank you for the business and we hope to see you again in the near future. Safe travels, Pam Domingo More

Las Cruces, New Mexico
Top Contributor
60 reviews 60 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My sister and I stayed there for one night before my flight the next morning. We needed the 2 bedroom/2 bath unit. The front desk staff upon checking in were not very attentive. This person was talking to two other staff at the same time checking us in. Our rooms were nice. Small living room area. We had a full... More

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for sharing your experience in TripAdvisor. I do apologize that your service and room experience weren't as pleasant. We will use your comments/experience as benchmark to improve our level of service. Please feel confident that these will be addressed. We thank you for your feedback and we wish to have another opportunity to earn your confidence in us.... More

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Additional Information about HYATT house Sterling/Dulles Airport-North

Address: 45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Sterling/Dulles Airport-North 3*
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Also Known As:
Sierra Washington Dulles Hotel
Sierra Washington Dulles Sterling

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Family Hotel in Sterling #5 Romantic Hotel in Sterling #6 Green Hotel in Sterling #9 Business Hotel in Sterling
Hotel Class
Official Description (provided by the hotel)
The Washington-Dulles Hotel Sierra delivers a fresh take on modern day travel thru intelligent design, stress-free service and free-flowing amenities. Its 162 guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio with fire pit and lounge seating. Conveniently located in the Technology Corridor just 2 miles north of Dulles International Airport off Route 28. ... more   less 
Number of rooms
162

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