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All 15 Sterling hotels

HYATT house Sterling/Dulles Airport-North

3.0 of 5 Hotel   |   45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
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Ranked #5 of 15 Hotels in Sterling
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 weeks ago
Mot-de-pass Port-au-Prince, Haiti
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291 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port-au-Prince, Haiti
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Flying out from Dulles Airport, I had to spend the night before in a hotel room to catch a morning flight to an international destination. This was the first time ever I was flying out of Dulles, so it took me a little while to figure out what hotel around the airport to book. I finally found a decent deal... More 

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We are delightlul that you enjoyed your short visit with us! Thank you for taking the time out of your busy schedule and sharing your candid feedback on TripAdvisor. We apologize that we missed one of your packages. I will ceratinly address your concern but I'm glad that we were able to get it to you upon your return. We... More 

San Jose, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

Arrived late into Dulles and decided to stay here the first night of our trip. It's difficult finding a comfortable place that will accommodate a family of 5. This place worked really well, 2 queens and a pull out. There was a full kitchen, which would've been great had we been staying longer. Staff was very friendly. Breakfast is always... More 

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We are so glad you found us! Thank you for the high ratings and we are delighted that your stay was comfortable for you and your family. We are looking forward to serving you again next time you fly out of Dulles. Safe travels! Kind Regards, Pam Domingo More 

Kuwait
Top Contributor
67 reviews 67 reviews
47 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is our third stay at the hotel but first since it became part of the Hyatt group. The Sierra Hotel, as we knew it, was spotlessly clean, warm and welcoming with everything you need for a short or long stay. Not much has changed although overall the hotel has dropped a notch if I am to be honest. The... More 

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for your candid response and for your loyalty. We will pass on your feedback to Hyatt corporate office regarding breakfast to improve our overall services. Our goal is always to exceed our guest's expectations. We appreciate your business and we hope to see you again in the near future. Happy New Year! Best, Pam Domingo More 

Columbia, Maryland
Top Contributor
75 reviews 75 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed one night in Hyatt House with my wife and two kids before we headed out from Dulles. Everything was exceptional from the location (super close to IAD) to the free full breakfast. The room was very clean and comfortable. And the price was very reasonable. Will definitely stay here again when in the DC area.

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate the great feedback. Thank you for choosing us as your 'home away from home' as you travel during the Holiday season. Hope to serve you and your family soon! Sincerely, Pam Domingo More 

Portland, Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 24, 2014

Great pricing, very comfortable and clean rooms, a nice breakfast buffet, convenient location. What more could you ask for? I found the staff always very personable and friendly. Rooms are modern, exceptionally clean, and quiet. I will return to this hotel on my next visit.

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Happy Holidays! Thank you for sharing your positive feedback on Trip Advisor. My Team will be delighted to hear your comments. We look forward to your return and we wish you all the best in 2015. Best Regards, Pam Domingo More 

SLC
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 1, 2014

This was the first time in VA. We stayed at this location because it was near my in laws. Very reasonable. The housekeeper that we had the first few days was amazing. Sadly though she was replaced by another who left a dirty mug and didn't replace the coffee or other glasses. The staff was polite and even offered to... More 

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate you sharing your feedback on TripAdvisor. It is through your feedback that we're able to improve our services. We are glad that you enjoyed your stay and the location worked for you being close to your in-laws. We would love to see you again! Happy holidays! Best, Pam Domingo More 

Cary, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

Overall our stay was great! The pool was clean. There is a basketball court at the backyard. Free shuttle to the airport. Although about 45 min from the center of DC by car, but shuttle can drop you near the nearest metro station. Wonderful complementary breakfast. Large clean rooms. Free WI FI !!!! Free parking. Excellent hotel - highly recommended... More 

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for the great feedback! We're glad that you found our hotel 'very clean, nice and of great value'. My Team will surely be delighted to hear your feedback. We hope to see you again and have a safe and happy Holiday season. Best, Pam Domingo More 

Pennington, New Jersey
Top Contributor
64 reviews 64 reviews
26 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed November 7, 2014

About 30 minutes from D.C. Great place to stay if you are on the way from Shenandoah or Luray to Washington. Good breakfast, fast internet, relatively large, clean rooms, free parking. Fully equipped kitchen. Good alternative to much more expensive hotels in the city.

Was this review helpful? Yes 2
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for your positive feedback! We are delighted that you enjoyed your stay. We hope to see you again next time you're in the Shenandoah/DC area. Best Regards, Pam Domingo More 

Tucson, AZ
Contributor
19 reviews 19 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 26, 2014

Easy access to this hotel from the freeway and airport is a big plus. Advise that you have a car if staying more than one night. PROS: Service: Excellent in all departments. Cleanliness: Immaculate. Food: Unknown. We had a suite with a kitchen and ate in. Beds: Very comfortable. Shower: Excellent. Location: As above. Is not near any restaurants nor... More 

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for the highest ratings! We appreciate the feedback and we're glad that you enjoyed your stay. We hope to see you again in the near future! Kind Regards, Pam Domingo More 

Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2014

I initially contacted several hotels in Loudoun County to reserve a block for daughter's wedding. Hyatt House Sterling's Sales Staff were the most customer friendly individuals I spoke with. As a result of those early interactions, I reserved a block of room about 3 months in advance. The hotel met most of the criteria on my list and the staff... More 

Was this review helpful? Yes 2
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Dear Mrs. Ellen L., Thank you for taking the time out of your busy schedule and sharing your feedback in Trip Advisor. We appreciate the kind words. We are truly honored that you chose us to be the host hotel in this very special event. It was a pleasure to serve you, your family and friends. We hope to see... More 

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Additional Information about HYATT house Sterling/Dulles Airport-North

Address: 45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Sterling/Dulles Airport-North 3*
Number of rooms: 162
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Also Known As:
Sierra Washington Dulles Hotel
Sierra Washington Dulles Sterling
Hotel Style:
#4 Family Hotel in Sterling
#5 Romantic Hotel in Sterling
#5 Business Hotel in Sterling
#6 Green Hotel in Sterling

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