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HYATT house Sterling/Dulles Airport-North

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45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
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1 room 1 guest
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HYATT house Sterling\/Dulles Airport-North
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358 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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    (358)
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    (71)
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Knoxville, Tennessee
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Family reunion at this hotel was outstanding! Love the full-size refrigerators, and lounging area in the room. Ample space, and Pet Friendly! Staff & 5 mile shuttle radius was outstanding! There shuttle driver was a wealth of knowledge regarding area restaurants, shopping, etc. Can't say enough about the front desks clerks who were all extremely hospitable. Outstanding lay-out with Fire... More 

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We are very delighted that you had an enjoyable family reunion! Thank you for choosing us. My team and I are glad that we were able to meet and exceed your expectations and were instrumental in making your celebration memorable. Hopefully, we can all celebrate the next event with you again. All the best, Pam Domingo More 

Herndon, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Comfortable and clean, the breakfast is really good, I had one issue with the remote control but Mr Tony Gravley the chief Engineer send his guys and fixed the problem. Loved our stay!! 5 stars The pool is also really good and the location is really close to the Airport.

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

I am glad to hear that you enjoyed your stay with us and Tony was able take care of your need promptly. I will share your comment with him and his Team. We hope to welcome you back to the hotel in the near future. We appreciate your feedback! Kind Regards, Pam Domingo More 

TORONTO, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Bad bed configuration, Worst internet/WiFi connection, dirty sofas and uncomfortable bed/mattresses. However, staffs were very courteous, friendly, helpful. I was transferred to three different rooms from the day of arrival and finally on the 2nd Floor room WiFi was working. Anyone who is looking for WiFi connection working in room then better book on the first and second floors. 3rd,... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that your concerns regarding the room has been communicated to my Executive Housekeeper. In addition, we have also successfully switched over with a new internet company. We have not had any concerns from guests regarding... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

After having a real rough week with our previous hotels this place was such a joy, soon as we drove up, the kids were like hey dad why didn't you bring us to this hotel in the beginning, considering I paid almost the same money as the previous two hotels, I couldn't agree more with the kids,the room was spotless,... More 

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Dear Mr. Mustafa, Thank you for your feedback and allowing us to be your 'home away from home' as you end your vacation. We are delighted that you and your family enjoyed your stay. We look forward to seeing you again! Safe travels, Pam Domingo More 

Boise, Idaho
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed in hundreds of hotels in my lifetime, but the one true thing that Hyatt Place Dulles NORTH offers is hospitality. I am AMAZED! Mr. John came and picked me up from the airport. He has taken me everywhere I needed (and wanted) to go with a smile on his face! I must warn you. . .Miss Janice... More 

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for your review! We are glad that you had a great stay at the Hyatt Place Dulles North. I have reported to TripAdvisor to post your comments to their location. I am sure the staff at the Hyatt Place would be ecstatic to hear your comments. Sincerely, Pam Domingo More 

Sterling Virginia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel belongs in a class all of its own. It has every amenity you could ask for with the price of a boutique hotel. You can tell that they take great pride in the condition of the hotel and the staff is like no other. I have stayed here every year for the past 7 years and I would... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Dear Ms. Laurie R, Thank you for the kind words and your loyalty! My Team and I take pride in what we do and they would all be delighted to hear your commnents. We appreciate you taking the time out of your busy schedule and sharing your feedback on TripAdvisor. We look forward to serving you again in the future!... More 

Forest Hill, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This has always been my FAVORITE hotel. I'd still recommend it however, ensure they upgraded TVs in all rooms and hotel wide internet. I had problems with both the last 2 visits and assured during 30 August stay they were waiting on higher tech TVs and a new internet system. My expereince has always been they eventually do follow through... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Dear Mr. Scott W, Thank you for your loyalty and feedback! It is my pleasure to inform you that our internet has been upgraded as of Aug.12th to better serve you and our guests. Our TVs are also scheduled to be replaced by the end of this year. We thank you for your patience and we hope to see you... More 

Cedar Rapids, Iowa
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel for one night at the end of my trip to be close to the airport. My husband and I were completely blown away at how nice of a hotel it was. The room and common areas were all immaculate. It's an incredibly cozy and inviting hotel. The suites were excellent. A nearly full kitchen, lovely living... More 

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for your great feedback! I am truly glad that you had a wonderful stay. We hope to see you again in the future...hopefully longer than one night! Enjoy the rest of your summer. Sincerely, Pam Domingo More 

Sterling, Virginia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for a two night stay. I found the hotel to be very clean and peaceful. The staff were very accommodating and kind. Morning breakfast had a vast variety of options and comfortable dinning arrangement. Rooms are very clean and cosi as well. Overall this hotel is an amazing place to stay, especially if you are... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Dear Mr. Ahmad D, I appreciate your feedback and your high recommendations. I'm happy that you enjoyed your stay and I'm looking forward to having you as a guest in our hotel. Enjoy the rest of your summer! Sincerely, Pam Domingo More 

Lawton, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed at Hyatt House to be closer to the airport for a flight home after our hotel in Frederick, MD turned out to be rather crummy. I was very pleased! The hotel is very nice, the rooms are large and very clean. I was impressed by the full kitchen and the grocery buying and borrowing services available even though... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for your kind feedback! It's great to hear that you now are a Hyatt House loyal guest. We are glad that you had a pleasant stay. We hope to see you again...hopefully for a longer stay in the future. Best Regards, Pam Domingo More 

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