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HYATT house Sterling/Dulles Airport-North

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45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
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HYATT house Sterling/Dulles Airport-North
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HYATT house Sterling/Dulles Airport-North
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348 Reviews from our TripAdvisor Community

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Traveler rating
    223
    85
    29
    8
    3
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85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lawton, United States
4 of 5 stars Reviewed 6 days ago NEW

We stayed at Hyatt House to be closer to the airport for a flight home after our hotel in Frederick, MD turned out to be rather crummy. I was very pleased! The hotel is very nice, the rooms are large and very clean. I was impressed by the full kitchen and the grocery buying and borrowing services available even though... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for your kind feedback! It's great to hear that you now are a Hyatt House loyal guest. We are glad that you had a pleasant stay. We hope to see you again...hopefully for a longer stay in the future. Best Regards, Pam Domingo More 

Dundas, Minnesota
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here the night before out flight from IAD. It's close to a gas station for the rental car, and not far from IAD itself. Good room layout, though our bathroom had some water damage at the base of the shower that was unattractive. The thermostat is a bit tricky too...changes at the keypad level take a while to... More 

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to share your feedback. We appreciate hearing both positive and negative feedback. Your comments will be addressed. We hope to welcome you back to our hotel very soon! Sincerely, Pam Domingo More 

Culpeper, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our stay at the Hyatt House for our family reunion. The Hotel did everything to make it the very best Hotels I have ever visited. It started with choosing the right hotel and having two awesome sales managers (Heba and AJ) make sure that our every need and want,was met. The rooms were perfect for families with... More 

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you kindly for your review. I will most certainly share your comments with my Team, especially Heba and AJ. I am glad that you enjoyed your stay and your family reunion was a success. We appreciate you choosing us for this special event. We hope to see you and other members of your family again in the future. Sincerely,... More 

Stuarts Draft, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Our party of 8 left 3 cars for 1 week in the hotel parking lot with shuttle service to and from Dulles International Airport. It was cheaper than paying for airport parking. Remember where they drop you off, because you will be picked up at the same spot.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate hearing your feedback regarding your stay in TripAdvisor and would like to thank you for choosing us. It is always helpful to get a restful night of sleep before you travel. I am delighted that our shuttle service and parking facility worked out for trip! Best Regards, Pam Domingo More 

Washington DC, District of Columbia
Level Contributor
126 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I made my reservations directly with the hotel. I was quoted a daily rate. The confirmation email showed a higher rate for the weekend stay. I called and the quoted rate was honored and a confirmation email was sent. This property used to be a Hotel Sierra. I stayed here for a few months in 2010. Things have definitely changed.... More 

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Dear CharleneEsaw Travels: Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I do apologize for the inconvenience that... More 

Richmond
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here one night while waiting on my flight home. Excellent value for the money - especially in this area. Rooms are spacious with a kitchenette and large comfortable couch. The hotel was fairly full but the room was quiet. Bed was comfortable. Breakfast was great. Hot entrees, LOTS of choices. There is alla a full bar with a... More 

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Dear Mr. Tim L, Thank you for your positive feedback! We are glad that you enjoyed your stay. I will share your comment with Tony, our Chief Engineer. We hope to see you again and enjoy the rest of your summer! Best, Pam Domingo More 

Baltimore, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Good Staff, accommodations ans service. The rooms were comfortable and spacious. room large enough for 4 and good breakfast. Modern amenities throughout the hotel. Good location to Route 66 and Dulles Airport.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Dear Derrick A, We appreciate the high ratings and we're glad that you enjoyed your stay. We hope to see you soon! Safe travels, Pam Domingo More 

Sterling, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hyatt House by the Dulles Airport is a great place to stay. The rooms are very clean, the showers are great - all ceramic tile - a rainforest shower head and very easy to operate. Environmentally controlled thermostats so the air is nt blasting and clean air. The Food is great! - Hot breakfast with bacon and eggs and... More 

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for sharing your feedback in TripAdvisor! I am delighted to hear that you enjoyed our guest rooms and breakfast. I am also happy to hear that we were able to accommodate you efficiently on your early arrival. Your comments will be shared with my Team. Thank you for your business and we hope to see you again soon.... More 

Frederick, Maryland
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent the night here before our flight the next morning and were very pleased with the room and the service. Hotel airport shuttle runs every half hour beginning from 5a - midnight. The shuttle driver met us in the lobby and asked about our carrier and departure time. We expected to go at 6a but he said he'd take us... More 

Was this review helpful? Yes 2
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate you high ratings and recommendation. I am delighted that you enjoyed your stay with us. Thank you for your business! Sincerely, Pam Domingo More 

Hanover, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I frequently travel from Boston > Northern VA and this is hands down, the best hotel in the area. After staying here sporadically for about 1.5 years I stayed for 4 months while working on a project. The internet is free, quick and the coverage goes throughout the entire hotel -- it even reaches the pool. The parking lot is... More 

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Dear Nick K, Thank you for taking the time out of your busy schedule and sharing your experience in TripAdvisor. We truly appreciate your loyalty and being a part of our Hyatt House family. We hope to see you again in the future. Best Regards, Pam Domingo More 

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