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All 15 Sterling hotels

HYATT house Sterling/Dulles Airport-North

3.0 of 5 Hotel   |   45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
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88%
Ranked #6 of 15 hotels in Sterling
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
K J
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  • Reviews (271)
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271 people have reviewed this hotel

Traveler rating
    174
    66
    21
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    2
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88
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

I stay at this location often. The staff is AWESOME, rooms are clean, food is good, and overall hotel is cared for. I would recommend this location for business or pleasure. It is always nice to walk in to hotel where they call you by name, smile and are always friendly!!

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate the high ratings and thank you for being a loyal guest. I will most definitely share your comments with my Team members. We look forward to welcoming you back in the near future. Have a great summer! Pam Domingo More

Kaneohe, Hawaii
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This darling, cozy hotel is wonderfully close to the Dulles Airport; the staff is overwhelming friendly and helpful. With the amenities of home, (in-room kitchen, hosted breakfast, pool and workout facility), it is a comfortable and warm experience.

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time out of your busy schedule and sharing your feedback in TripAdvisor. We are delighted to know that you found our hotel a "darling"l. We look forward to having you again in the future next time you're back in the area. Kind Regards, Pam Domingo More

Honolulu, HI
Top Contributor
60 reviews 60 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

For being in a strange area this hotel was very nicely appointed. The staff was friendly, the beds were comfy and the ac was cold. There are several other Hyatt House hotels in and around Sterling, be careful to make sure you use the address to locate the place when you are GPSing it or else you might end up... More

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate the high ratings. Thank you for your feedback! Safe travels, Pam Domingo More

Chantilly, Virginia
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed in business in a king suite that included a full kitchen. The open kitchen & separate bedroom made me feel like I was in my first place (which was/is great by the way). Cleanliness & service was great!...we even left a tip for the cleaning personnel. We loved the separate TV's, couples don't always agree on everything. (Ha!)... More

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for the positive rating. We appreciate your business and we all look forward to serving you in the future. Best Regards, Pam Domingo More

Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stay here 2-3 times a year with a group and it is always top notch! Very clean, very comfortable, great price! Breakfast is awesome, property has a great pool, hot tub, and restaurant! Lots of local things close by! We will be back!

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate the high ratings and thank you for your feedback! We are delighted that your stay was pleasant and we were able to meet your expectations consistently. Thank you for the business and we hope to see you again in the near future. Safe travels, Pam Domingo More

Las Cruces, New Mexico
Top Contributor
60 reviews 60 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My sister and I stayed there for one night before my flight the next morning. We needed the 2 bedroom/2 bath unit. The front desk staff upon checking in were not very attentive. This person was talking to two other staff at the same time checking us in. Our rooms were nice. Small living room area. We had a full... More

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for sharing your experience in TripAdvisor. I do apologize that your service and room experience weren't as pleasant. We will use your comments/experience as benchmark to improve our level of service. Please feel confident that these will be addressed. We thank you for your feedback and we wish to have another opportunity to earn your confidence in us.... More

Bethesda, Maryland
Top Contributor
82 reviews 82 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

stayed here after cancelled flight and being re-booked to 6am. Clean rooms and lobby, but nothing near the property. Front desk was friendly. Bar staff moderately so, grumbling when another guest dis not return a greeting. Shuttle to IAD good, but driver could not be bothered to open the van door at airport.

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time out of your busy schedule in sharing your feedback in TripAdvisor. I apologize that your service experience was anything less than satisfying with a couple of a staff members Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay... More

Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a nice property located just a couple miles north of Dulles. That staff was friendly and helpful for recommendations for places to eat. The room was clean and of a decent size. The breakfast had the "normal" selection... Eggs, bacon, breads, fruits, pancakes, etc. The food was hot and well supplied. Yes, I would stay here again.

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for your feedback! We are all delighted that you enjoyed your stay. We look forward to seeing you again in the near future! Best, Pam Domingo More

Lexington, Kentucky
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here for 1 night with my kids before our flight to Dubai. Arrived at 1:30 am and the front desk guy was very nice and helpful! I highly recommend this hotel!! Breakfast was tasty. Shawn the shuttle driver was fantastic! He was very informative . Keep up the great work!

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for the positive review. I am delighted to hear that my team members were able to assist you during your short visit in the area. We appreciate your feedback! Safe Travels, Pam Domingo More

Houston, Texas
Contributor
20 reviews 20 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We booked this place online for $63 a night on Trivago. I read all the reviews and decided this was the place. My husband was the best man and our daughter was the flower girl in a wedding that took place in Fredericksburg. We didn't know the hotel was that far from the groom's house and nearly 30mins from the... More

Was this review helpful? Yes
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate the feedback and apologize about the odor that you initially encountered. It is through your feedback that we're able to improve our services. Thank you! We are glad that we were able to rectify the situation and you're able to enjoy the rest of your stay. We look forward to your next visit and enjoy the rest of... More

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Additional Information about HYATT house Sterling/Dulles Airport-North

Address: 45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Sterling/Dulles Airport-North 3*
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Also Known As:
Sierra Washington Dulles Hotel
Sierra Washington Dulles Sterling

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Family Hotel in Sterling #6 Romantic Hotel in Sterling #6 Green Hotel in Sterling #8 Business Hotel in Sterling
Hotel Class
Official Description (provided by the hotel)
The Washington-Dulles Hotel Sierra delivers a fresh take on modern day travel thru intelligent design, stress-free service and free-flowing amenities. Its 162 guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio with fire pit and lounge seating. Conveniently located in the Technology Corridor just 2 miles north of Dulles International Airport off Route 28. ... more   less 
Number of rooms
162

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