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All 15 Sterling hotels

HYATT house Sterling/Dulles Airport-North

3.0 of 5 Hotel   |   45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
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88%
Ranked #6 of 15 hotels in Sterling
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 6 days ago
Jive T Washington DC, District of Columbia
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271 people have reviewed this hotel

Traveler rating
    173
    68
    21
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Washington DC, District of Columbia
Top Contributor
59 reviews 59 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great Ambiance, Great Staff, Great Breakfast, Clean Clean Clean! I strongly recommend choosing to stay at this location if given the opportunity. Don't waste the time or money at competitors, you will miss out on a super clean environment, an incredible breakfast, impressively courteous and warm staff, and one the most comfy hotel beds in the industry. I was in... More

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Texas
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights and it was great. The room had two beds and a pullout sofa so it fit our family of 5 perfectly. The room was very clean and comfortable. The breakfast is great! It offers eggs, omelets, potatoes and a different meat and either french toast or pancakes every day. They also have the standard... More

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Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for the high recommendation and we appreciate your positive feedback. We are glad that you enjoyed your stay and found our breakfast selection as 'great'. Thank you for choosing us and we hope to serve you again in the near future. Kind Regards, Pam Domingo More

Ankeny, Iowa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a canceled flight and ended up stuck overnight without our luggage. We were glad to find a nice hotel with a last minute room available. The room was nice and clean. The beds were very comfortable and plush. The staff was nice and gave us some toothbrushes and other small necessities. :-) Having nothing with us, this was... More

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate your feedback! We are glad that you enjoyed your relaxing stay with us despite the unexpected visit. We hope that you've reached your destination safely and hope to see you again under better circumstances. You have a 'home' when travelling in the DC/Virginia area. Best Regards, Pam Domingo More

Houston, Texas
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great home away from home. The front desk attendants was very nice. The rooms was very clean plenty of towels very spacious. The only thing that's keeping it from a perfect rating was the elevator I was there for a day on one elevator that was very very slow. Other than that that it was a great experience shopping was... More

Was this review helpful? Yes 2
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for your feedback! We do apologize about the elevator inconvenience. Please know that it's been on top of our priority, unfortuately the part had to be ordered. We are doing our best to get back in operation. Thank you for choosing us and enjoy the rest of your summer! Sincerely, Pam Domingo More

Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Tasteful resort-type design and furnishings (formerly part of the west coast Hotel Sierra chain). Windows open. Big open shower and waterfall spout. Great breakfast w/made-to-order omelettes, Greek yogurt and more. Excellent fitness center. Great outdoor pool, fire pit, gas grill area and sports court. Good business center w/four terminals and two printers. One exit from Dulles airport and toll road,... More

Was this review helpful? Yes 3
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for sharing your feedback. We're happy that you enjoyed our facility and amenities including breakfast. Based on our shuttle availability, we do offer to take our guests to nearby shops and restaurants (within a 3-mile radius). We hope to see you again in the near future. Kind Regards, Pam Domingo More

Kansas City USA
Top Contributor
61 reviews 61 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We missed a connection at Dulles after flying many hours from Copenhagen. Our airline put us up at the Hyatt House and gave us dinner and lunch vouchers. Breakfast was included. We were not here by choice yet I have to say we had a lovely stay! The staff was very welcoming and made registering very easy. Our room was... More

Was this review helpful? Yes 1
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for your recommendation! We are glad that you 'loved' your stay despite the unexpected visit. We hope that you made it safe to your destination. We hope to see you again under better circumstances and we thank you for the feedback. Kind Regards, Pam Domingo More

Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Perfect business hotel. well equipped with a kitchenette. we booked a studio and were not left asking for anything else. The staff are extremely warm and hospitable. house keeping can do with a bit more energy. but all others were eager to please and always smiling. breakfast was great and internet speed excellent. offers a complimentary airport shuttle and has... More

Was this review helpful? Yes 2
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate your great feedback! We are delighted that you enjoyed your stay with us. We look forward to your return whether business or pleasure bring you back to the DC area. Safe travels, Pam Domingo More

Wilmington, North Carolina
Contributor
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 28, 2014

Last week we had the pleasure of staying in this hotel with our family for a small reunion. I can't believe that it was only $100 a night. Location is great. Only half an hour into Washington. We used the extended lobby for gathering and meeting each other. Breakfast was more than I expected. The staff was pleasant and helpful.... More

Was this review helpful? Yes 3
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for the high ratings! We are delighted that you chose our hotel for your family reunion. It is important for us to always make our guests feel at home. We hope to see you again next time you're in the DC area or your next family gathering. Have a great summer! Kind Regards, Pam Domingo More

Prague, Czech Republic
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 28, 2014

When I first saw the hotel (from the plane) I was petrified. How am I going to survive here 3 weeks? Well, you need a car (or good shoes :-) to get anywhere, but the hotel has many positives. My suite was large, clean and perfectly airconditioned and isolated. Great sleep there! It is less than 10min drive from the... More

Was this review helpful? Yes 2
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for your candid feedback! I am glad that despite our location, you still enjoyed your stay with us. Please know that through your feedback, we are able to improve our service. We thank you for your business and we hope to see you again! Best Regards, Pam Domingo More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014 via mobile

So our flight to Dulles was delayed which caused us to miss or connecting flight... We couldn't get a flight until morning so we stayed here.. The staff was more than helpful after dealing with rude people associated with the airlines... If you ate having a horrible day. . the staff will make you feel incredible!!!

Was this review helpful? Yes 2
Pamela D, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

We appreciate your feedback and we apologize that you had to stay with us due to a missed flight. I am glad that we were able to serve you during an unexpected event. We hope that you made it home safely and to see you again under better circumstances. Safe travels, Pam Domingo More

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Additional Information about HYATT house Sterling/Dulles Airport-North

Address: 45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Sterling/Dulles Airport-North 3*
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Also Known As:
Sierra Washington Dulles Hotel
Sierra Washington Dulles Sterling

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Romantic Hotel in Sterling #3 Family Hotel in Sterling #6 Green Hotel in Sterling #7 Business Hotel in Sterling
Hotel Class
Official Description (provided by the hotel)
The Washington-Dulles Hotel Sierra delivers a fresh take on modern day travel thru intelligent design, stress-free service and free-flowing amenities. Its 162 guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio with fire pit and lounge seating. Conveniently located in the Technology Corridor just 2 miles north of Dulles International Airport off Route 28. ... more   less 
Number of rooms
162

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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