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Comfort Inn & Suites Airport Dulles-Gateway

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2.5 of 5
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45515 Dulles Plaza, Sterling, VA 20166
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1 room 1 guest
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Comfort Inn & Suites Airport Dulles-Gateway
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481 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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There are newer reviews for Comfort Inn & Suites Airport Dulles-Gateway
See the most recent reviews
1 review
5 of 5 stars Reviewed March 2, 2015 via mobile

Punctual, driver on time, waited for me patiently very friendly. The van was not overly crowded comfortable not too hot or cold. Advised me what the best route of getting to the Capitol was. Gentleman last night very friendly as well dropped me off at the restaurnt and picked me up right away after eating, kind and helpful.

Was this review helpful? Yes
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Maureen B, I would like to thank you for your comments, we are always trying to grow and we are glad to hear that you experienced a nice stay. We expect to see you again and thanks for choosing us for your stay. Sincerely, Jay Javid General Manager Comfort Inn & Suites Airport Dulles gateway More 

IAD
1 review
5 of 5 stars Reviewed March 2, 2015

I wanted to express the great service i got from the past two days from Geraldine and Mirtila working at the Comfort Inn Dulles Hotel. Mirtila the shuttle driver helped me on her free time to find my way around and to the stores also explaining to me the areas and what was a great area tog o to while... More 

Was this review helpful? Yes
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Georgestalon, Thank you for staying with us and taking the time to provide your feedback. We are delighted you enjoyed your stay. Please know that your feedback is extremely valuable to us and it’s also a way of assisting us to improve our service. It was a pleasure having you stay with us during your visit to Northern Virginia.... More 

1 review
5 of 5 stars Reviewed February 28, 2015 via mobile

Stayed here twice in one week due to weather and a return trip. Excellent helpful staff, clean rooms and Matilda the driver even remembers your name and makes you feel at home even when your 2000 miles from it. Would stay again. 5 stars all around

Was this review helpful? Yes
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Ivan P, It is great to hear you enjoyed your stay with us. I will pass your compliments to my staffs. Thank you for your feedback and we look forward to your next visit to Sterling. Sincerely, Jay Javid Comfort Inn & Suites Airport Dulles Gateway More 

Columbus, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

I had a great Stay and travel a lot when I asked how far was it to the airport I blinked and Mirtila said we are here wow what service. Thanks again for a great stay I will be sure to stay with you again when I am in Sterling.

Was this review helpful? Yes
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Sltxski, Thank you for staying with us and taking the time to provide your feedback. We are delighted you enjoyed your stay. Please know that your feedback is extremely valuable to us and it’s also a way of assisting us to improve our service. It was a pleasure having you stay with us during your visit to Northern Virginia.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

I enjoyed my stay here. It's close to the airport and good shuttle service. Overall a great experience I enjoyed my stay here. It's close to the airport and good shuttle service. Overall a great experience I enjoyed my stay here. It's close to the airport and good shuttle service. Overall a great experience

Was this review helpful? Yes 1
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear guest, We are delighted you had such a wonderful first impression of our property. I will be sharing your review with are staff. They love seeing that all their hard work and dedication pays off. Thank you for giving us such a high recommendation, we hope to see you again soon! Sincerely, Jay Javid General Manager Comfort Inn &... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

mirtila and olga were excellent lots of love great service overall everyone is nice the food is great Katherine in the reception was also flawless and Eliana in the shuttle was incredible great service ultra nice very respectful

Was this review helpful? Yes 1
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Isaudry, Our Staff and Management would like to thank you for your most recent visit to our location in Comfort Inn & Suites Dulles Gateway... We are very pleased that you enjoyed your stay with us. And You are choosing us, mean a lot to me and my staffs. We shall be your home away from home Sincerely Jay... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed February 13, 2015

Mirtila was wonderful, professional, courteous in getting me to Dulles Airport using Comfort Suites van. She was ontime, drove safely and had pleasant conversation. I would come back and use the hotels service. She is 5 stars Frank

Was this review helpful? Yes
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Franofeliz Our staff and Management of the Comfort Inn and Suites Dulles Gateway would like to thank you for your most recent visit to our location and we are pleased that you enjoyed your stay with our hotel. We hope to see you again soon. Jay Javid General Manager Comfort Inn & suites Dulles More 

Birmingham, Alabama
1 review
5 of 5 stars Reviewed February 11, 2015

Wow--we came in on a cold, snowy morning recently, and your airport shuttle was right there. I believe her name was Elaine or Elina. Anyway, she was very enthusiastic and helpful--providing all types of information and suggestions. The hotel was reasonably priced and we were tired. The breakfast with fresh waffles was a big hit as well. Thanks again. Nacho... More 

Was this review helpful? Yes
Jay J, Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Nacho, Our Staff and Management would like to thank you for your most recent visit to our location in Comfort Inn & Suites Dulles Gateway.. We are very pleased that you enjoyed your stay with us. We hope if you are in the area again we shall be your home away from home More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed February 9, 2015

I've stayed here a few times and the entire staff has been amazing. I've had to switch rooms before (not that there was anything wrong, just personal preference) and they graciously agreed to accommodate me with no problem at all. The shuttle to the airport is so convenient and Eliana is so nice and helpful with directions and instructions! This... More 

Was this review helpful? Yes
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Jonathan, Thank you for kind words. I will be sure to share your comments with the team here. We pride ourselves on excellence in service and I am glad that we were able to have you as our guest. Our doors are always open, so when your next travel brings you to the Sterling area, please allow us to... More 

Maryland
2 reviews
5 of 5 stars Reviewed February 8, 2015

I stayed at comfort Inn sweets your services are great and your employee mirtilla is very welcoming. Your general manager has much attention for the customers and I really recomend this hotel, I had an amazing time at this hotel.

Was this review helpful? Yes
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear RavensFan, Thank you for staying with us and taking the time to provide your feedback. We are delighted you enjoyed your stay. Please know that your feedback is extremely valuable to us and it’s also a way of assisting us to improve our service. It was a pleasure having you stay with us during your visit to Northern Virginia.... More 

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