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Comfort Inn & Suites Airport Dulles-Gateway

Certificate of Excellence
2.5 of 5
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45515 Dulles Plaza, Sterling, VA 20166
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Comfort Inn & Suites Airport Dulles-Gateway
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Ranked #1 of 15 Hotels in Sterling
Certificate of Excellence
A recent review
5 of 5 stars Reviewed May 12, 2015
mitravel206 California
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477 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Inn & Suites Airport Dulles-Gateway
See the most recent reviews
California
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed May 12, 2015

We booked last minute on Hotel Tonight and were more than pleased with everything about our 2 night stay. We felt like everyone we dealt with went above and beyond just doing their job and made us feel like we were valued guests. Our room was very nice with upgraded bedding, pillows, sheets, etc. We really could not have asked... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Mutravel206, Thank you for kind words. I will be sure to share your comments with the team here. We pride ourselves on excellence in service and I am glad that we were able to have you as our guest. Our doors are always open, so when your next travel brings you to the Sterling area, please allow us to... More 

Wigan, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 5, 2015

Stayed here for 2 nights during a trip to DC with some friends, it was decent but nothing spectacular. I really liked the beds they were very comfy, the rooms felt spacious and the bathroom was spacious however there was not a lot of counter space on the sink, and the shower set up was very awkward to use. Breakfast... More 

Was this review helpful? Yes
comfortdullesgm, Front Office Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

dear EmiratesCrewGirl, I would like to thank you for your comments, we are always trying to grow and we are glad to hear that you experienced a nice stay. We expect to see you again and thanks for choosing us for your stay. Sincerely, Jay Javid General Manager Comfort Inn & Suites Airport Dulles gateway More 

1 review
5 of 5 stars Reviewed May 5, 2015 via mobile

I Love to come to this Hotel Comfort Inn! The prices are wonderful and Even more they have exceptional services here on of. Notice is a Ms. Mirtila any time I come she graces with a wonderful smile and excellent worker. She goes for timely departures anytime I need the van generally to the airport always arrive on time.very wonderful... More 

Was this review helpful? Yes
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Jhardy12, Thank you for staying with us and taking the time to provide your feedback. We are delighted you enjoyed your stay. Please know that your feedback is extremely valuable to us and it’s also a way of assisting us to improve our service. It was a pleasure having you stay with us during your visit to Northern Virginia.... More 

1 review
5 of 5 stars Reviewed April 29, 2015 via mobile

Very nice hotel i will recommend to friends and family. Check in was fast and easy. Yany was helpful with directions of restaurants in the area. ThE room was nice and shuttle always on time. I dont really have much to say about the brekfast twas just ok

Was this review helpful? Yes
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Manfred8320, We are delighted you had such a wonderful first impression of our property. I will be sharing your review with are staff. They love seeing that all their hard work and dedication pays off. Thank you for giving us such a high recommendation, we hope to see you again soon! Sincerely, Jay Javid General Manager Comfort Inn &... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2015 via mobile

It was a wonderful customer service I really appreciated Geraldine's and Amalias help. I really appreciated them for extending my stay for an extra two days. I love their breakfast. My room is 220. Thank you south for being so helpful. I'll be back soon

Was this review helpful? Yes 1
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Mohmad, Thank you for staying with us and taking the time to provide your feedback. We are delighted you enjoyed your stay. Please know that your feedback is extremely valuable to us and it’s also a way of assisting us to improve our service. It was a pleasure having you stay with us during your visit to Northern Virginia.... More 

Lynchburg, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

The pillows are like sleeping on little clouds. The guest services are great. There was an awesome food selection for breakfast. Geraldine, the front desk host, was very helpful with assisting me with questions I had about the area. I would definitely recommend that you stay here. AND!!!! It has great wifi! This is great for people that are traveling... More 

Was this review helpful? Yes 1
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Troy, We are excited you found our hotel awesome! We strive to make your stay fell like home. We look forward to your next visit to the Comfort Inn & Suites in Sterling, VA. It is great to hear you enjoyed your stay with us. I will pass your compliments to my staffs. Thank you for your feedback and... More 

Virginia Beach, VA
Level Contributor
157 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed April 22, 2015

Stayed here on a recent Saturday night while attending a wedding in the area. Comfort Inn has always been my first choice for affordable hotels stays; when I want posh, I go elsewhere. Until now CI has always offered spaciousness, comfort, and clean surroundings at a great price. But my husband and I were very disappointed with this particular CI.... More 

Was this review helpful? Yes 1
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Ginny, Your review is very valuable to us, and it allows us to not only meet the needs of each and every guest we serve; but to go beyond expectations. I apologize that your experience was anything less than satisfying. Please know that your feedback is extremely important to us, as it allows us to not only meet the... More 

1 review
5 of 5 stars Reviewed April 21, 2015 via mobile

The service is always good. Good breakfast as early as 5:00am. Yanny is always helpful and she's got a great attitude. This is my second home. The maintenance guy Jose is very good worker. The service is what keeps me coming back. Thank you for accommodating me and my crew.

Was this review helpful? Yes
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Domini, Thank you for taking the time to let us know that you have found us to be accommodating and an exceptional place to stay! I will let our staff know your compliments. We hope you choose to stay with us again during you next visit to this area. Sincerely, Jay Javid General Manager Comfort Inn & Suites Dulles... More 

Cuenca, Ecuador
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 21, 2015 via mobile

Great staff! Gery was a great help and most pleasant! The facility is showing a little wear but clean and good price. Average breakfast selection. Lots of groups and work groups but no real delays. I will use this hotel again.

Was this review helpful? Yes
Jay J, Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Bill, Thank you for staying with us and taking the time to provide your feedback. We are delighted you enjoyed your stay. Please know that your feedback is extremely valuable to us and it’s also a way of assisting us to improve our service. It was a pleasure having you stay with us during your visit to Northern Virginia.... More 

Sterling, Virginia
1 review
5 of 5 stars Reviewed April 20, 2015

Hola, my name is Enrique Gutierrez. I come every week for business and Yanny at the front desk she greeted me with a smile and good service all the time when i come. Thank you Yanny :) also the breakfast is pretty good all days and the food on tuesdays afternoon is very good.

Was this review helpful? Yes
Jay J, Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Enrique, I would like to thank you for your comments, we are always trying to grow and we are glad to hear that you experienced a nice stay. We expect to see you again and thanks for choosing us for your stay. Sincerely, Jay Javid General Manager Comfort Inn & Suites Airport Dulles gateway More 

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