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Comfort Inn & Suites Airport Dulles-Gateway

Certificate of Excellence
2.5 of 5
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45515 Dulles Plaza, Sterling, VA 20166
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Comfort Inn & Suites Airport Dulles-Gateway
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Ranked #1 of 15 Hotels in Sterling
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
elcoqui121 New York City, New York
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468 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The hotel was clean and comfortable. The amenities were nice. Pool looked clean but we didn't have the opportunity to use it. Location was right in the middle of where I needed to be. Close to DC but far enough that you're not stuck in all that traffic. Staff was attentive and quick to help. Was a great experience.

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Nairobi
Contributor
18 reviews 18 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I regularly fly in and out of Dulles on international flights and stop overnight on my way out. I usually favor a hotel with a similar name (see review elsewhere on my page) that is just down the street from this one. This hotel was OK, no real issues, but not much special either. The place is getting a bit... More 

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Williamsburg, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

My Agent is Velia she has been very helpful with my entire visit here at the Comfort Inn. It has been a very enjoyable stay with the Comfort Inn Suites Airport Dulles-Gateway. The staff was great ! I will come back if only for a visit thanks John.

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comfortdullesgm, Front Office Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear John, Thank you for taking the time to recognize Velia from your recent stay with us. I have a great staff and am lucky to have them working with me. We are looking forward to seeing you in the future! . Sincerely, Jay Javid General Manager Comfort Inn & Suites Airport Dulles gateway More 

California
Top Contributor
68 reviews 68 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked last minute on Hotel Tonight and were more than pleased with everything about our 2 night stay. We felt like everyone we dealt with went above and beyond just doing their job and made us feel like we were valued guests. Our room was very nice with upgraded bedding, pillows, sheets, etc. We really could not have asked... More 

Review collected in partnership with La Quinta

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comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Mutravel206, Thank you for kind words. I will be sure to share your comments with the team here. We pride ourselves on excellence in service and I am glad that we were able to have you as our guest. Our doors are always open, so when your next travel brings you to the Sterling area, please allow us to... More 

Wigan, United Kingdom
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights during a trip to DC with some friends, it was decent but nothing spectacular. I really liked the beds they were very comfy, the rooms felt spacious and the bathroom was spacious however there was not a lot of counter space on the sink, and the shower set up was very awkward to use. Breakfast... More 

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comfortdullesgm, Front Office Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

dear EmiratesCrewGirl, I would like to thank you for your comments, we are always trying to grow and we are glad to hear that you experienced a nice stay. We expect to see you again and thanks for choosing us for your stay. Sincerely, Jay Javid General Manager Comfort Inn & Suites Airport Dulles gateway More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I Love to come to this Hotel Comfort Inn! The prices are wonderful and Even more they have exceptional services here on of. Notice is a Ms. Mirtila any time I come she graces with a wonderful smile and excellent worker. She goes for timely departures anytime I need the van generally to the airport always arrive on time.very wonderful... More 

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comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Jhardy12, Thank you for staying with us and taking the time to provide your feedback. We are delighted you enjoyed your stay. Please know that your feedback is extremely valuable to us and it’s also a way of assisting us to improve our service. It was a pleasure having you stay with us during your visit to Northern Virginia.... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice hotel i will recommend to friends and family. Check in was fast and easy. Yany was helpful with directions of restaurants in the area. ThE room was nice and shuttle always on time. I dont really have much to say about the brekfast twas just ok

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comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Manfred8320, We are delighted you had such a wonderful first impression of our property. I will be sharing your review with are staff. They love seeing that all their hard work and dedication pays off. Thank you for giving us such a high recommendation, we hope to see you again soon! Sincerely, Jay Javid General Manager Comfort Inn &... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

It was a wonderful customer service I really appreciated Geraldine's and Amalias help. I really appreciated them for extending my stay for an extra two days. I love their breakfast. My room is 220. Thank you south for being so helpful. I'll be back soon

Was this review helpful? Yes 1
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Mohmad, Thank you for staying with us and taking the time to provide your feedback. We are delighted you enjoyed your stay. Please know that your feedback is extremely valuable to us and it’s also a way of assisting us to improve our service. It was a pleasure having you stay with us during your visit to Northern Virginia.... More 

Lynchburg, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

The pillows are like sleeping on little clouds. The guest services are great. There was an awesome food selection for breakfast. Geraldine, the front desk host, was very helpful with assisting me with questions I had about the area. I would definitely recommend that you stay here. AND!!!! It has great wifi! This is great for people that are traveling... More 

Was this review helpful? Yes 1
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Troy, We are excited you found our hotel awesome! We strive to make your stay fell like home. We look forward to your next visit to the Comfort Inn & Suites in Sterling, VA. It is great to hear you enjoyed your stay with us. I will pass your compliments to my staffs. Thank you for your feedback and... More 

Virginia Beach, VA
Top Contributor
133 reviews 133 reviews
19 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed April 22, 2015

Stayed here on a recent Saturday night while attending a wedding in the area. Comfort Inn has always been my first choice for affordable hotels stays; when I want posh, I go elsewhere. Until now CI has always offered spaciousness, comfort, and clean surroundings at a great price. But my husband and I were very disappointed with this particular CI.... More 

Was this review helpful? Yes 1
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Ginny, Your review is very valuable to us, and it allows us to not only meet the needs of each and every guest we serve; but to go beyond expectations. I apologize that your experience was anything less than satisfying. Please know that your feedback is extremely important to us, as it allows us to not only meet the... More 

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