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Suburban Extended Stay Hotel Dulles Sterling

2.0 of 5 45510 East Severn Way, Sterling, VA 26610
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Suburban Extended Stay Hotel Dulles Sterling
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Suburban Extended Stay Hotel Dulles Sterling
Suburban Extended Stay Hotel Dulles Sterling
Suburban Extended Stay Hotel Dulles Sterling
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79 reviews from our community

Traveler rating
    30
    19
    12
    4
    14
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12
14
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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There are newer reviews for Suburban Extended Stay Hotel Dulles Sterling
See the most recent reviews
Fairfax, Virginia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

I had a great stay here - clean, super friendly staff. There was a really attractive man working at the desk every time I came down, always greeted me with a smile and asked me about my day. I think his name was Reggy. If anything else I would come back JUST for his amazing service!! What a wonderful smile.... More 

Was this review helpful? Yes 1
cndlherndon, General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear Kate G, Thank you for writing a wonderful review. I am very glad to hear that Reggy's smile and service made your day. First impression says everything and this is a great example. Reggy will be pleased to hear your comment. Thank you. We will be looking forward to your next visit. More 

Staten Island, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2014

We enjoyed our stay over the weekend. The room was very clean and the bed was comfortable. The service was excellent! Rommel who works at the front desk was very polite and friendly. Thank you for having an excellent staff.

Was this review helpful? Yes 1
cndlherndon, General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear SJ F, We are very happy to know that your stay was enjoyable and that staff's effort was noticed and appreciated. Thank you so much! More 

1 review
4 of 5 stars Reviewed June 22, 2014

Service is warm ,friendly and fast. Weekend stays are great, especially with the kind ,respectable young man Rommel at the front desk. Always warm and accommodating Rommel is truly great with customer service and has a great knowledge of the surrounding attractions and restaurants in the vicinity. He is well liked by all guests.

Was this review helpful? Yes
cndlherndon, General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Thank you, Dennyl R, for writing a wonderful feedback. I will definitely let Rommel know about the great service he provided. We hope to see you again soon. Thank you. More 

Sterling, Virginia
1 review
5 of 5 stars Reviewed June 21, 2014

First of all let me state that they have great and helpful staff at this hotel. The best front desk clerk was Rommel. He was very nice and hospitable. He helped me learn my way around town, and told me about all the hottest attractions. He isn't one of those creepy pervs at alot of these hotels, when you are... More 

Was this review helpful? Yes
cndlherndon, General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear Michelle H. Thank you for taking your time to write a review about your stay. We are very pleased to know that our staffs provided a great customer service, especially Rommel. Thank you for sharing your experience with us. More 

sterling va
1 review
4 of 5 stars Reviewed June 21, 2014 via mobile

My family as well as my pets have stayed here for an extended period of time. Although the maid service could stand to learn some skills in customer service there is one employee that has done an amazing job and stands out to me. Rommal was the only one that managed to help me switch room after requesting the change... More 

Was this review helpful? Yes
cndlherndon, General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Thank you, thatgirl1918, for taking your time to write a review about you experience. We are truly sorry to hear you had to wait to have your room switched. Still, We are very glad to hear that Rommel provided you with the quality service. We hope you will come back and stay with us again. Thank you for staying at... More 

1 review
5 of 5 stars Reviewed June 21, 2014

Nice, quiet hotel. with clean rooms, very helpfull staff, especially Rommel in weekends, they have a free access gym at second floor, there are some good retaurants in the area, very close to Washington Dulles International Airport, Valentin Grigore

Was this review helpful? Yes
cndlherndon, General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear Valentin G, Thank you for taking your time to write a wonderful comment about your stay at Suburban Extended Stay. I will be sharing you comment with the rest of the staff especially Rommel. Hope to see you again soon. Thank you. More 

Sterling, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

Reggy is always helpful, friendly, and knowledgeable. he offers great customer service. When problems arrive he make sure that things are worked out. He goes the extra mile to insure your comfortable.

Was this review helpful? Yes 1
cndlherndon, General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Darryl D, thank you for your kind comments about Reggy. All of our staff are equally trained to assist you with any needs you may have as Reggy did. We do hope you will stay with us again. Thank you again for a wonderful comments. More 

Sterling, Virginia
1 review
5 of 5 stars Reviewed June 6, 2014

My family and I stay here for extended amounts of time. Any questions or small issues we have had are promptly taken care of by the polite staff. The hotel is family and pet friendly, the landscaping is kept up beautifully, housekeeping is very sweet, and their presence is constant throughout, the hotel, on a daily basis. Reggy has been... More 

Was this review helpful? Yes
cndlherndon, General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear Kristy C. Thank you so Much!! I am very pleased to hear that your stay with us was pleasant. We hope to see you again soon and be sure to let us know if there is anything we can do to make your stay even better. Thank You! More 

Fredericksburg, Virginia
1 review
5 of 5 stars Reviewed May 24, 2014

Reggy is the employee who helps me on my weekly stays because of my job. He does an outstanding job with customer service. He is very polite and helpful when I check in every week and makes sure my stay is comfortable and pleasant.

Was this review helpful? Yes
cndlherndon, General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Thank you FleetyF for writing a wonderful feedback. I will definitely let Reggy know about the great service he provided. We thank you for taking your time to write us a review in Tripadvisor. More 

Fredericksburg, Virginia
Top Contributor
297 reviews 297 reviews
43 hotel reviews
179 helpful votes 179 helpful votes
3 of 5 stars Reviewed March 27, 2014

very poor signage and located close behind another motel so a little difficult to find... room was large and roomy, lights a little quirky- standard two vertical switches do not work unless upper horizontal switch is turned on- we had never seen anything like it... on opening room, there were an odd odor of "swamp gas"... we were given "wheelchair... More 

Was this review helpful? Yes 1
cndlherndon, General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

We apologize that we didn’t meet your expectations during your recent stay in our hotel. Please know that the front desk is always available to assist you should you have any concerns and we are always happy to help and ensure that you have an enjoyable experience with us. We are sorry you were disappointed that we do not provide... More 

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Additional Information about Suburban Extended Stay Hotel Dulles Sterling

Address: 45510 East Severn Way, Sterling, VA 26610
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Price Range (Based on Average Rates): $
Hotel Class:2 star — Suburban Extended Stay Hotel Dulles Sterling 2*
Number of rooms: 132
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Also Known As:
Suburban Extended Stay Sterling
Extended Stay Sterling
Sterling Extended Stay
Hotel Style:
#8 Business Hotel in Sterling

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