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Candlewood Suites Hotel Sterling

Certificate of Excellence
2.0 of 5
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45520 East Severn Way, Sterling, VA 20164
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1 room 1 guest
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Candlewood Suites Hotel Sterling
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128 Reviews from our TripAdvisor Community

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Traveler rating
    76
    29
    15
    4
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Candlewood Suites Hotel Sterling
See the most recent reviews
Maryland Heights, Missouri
1 review
4 of 5 stars Reviewed February 7, 2013

My stay here was enjoyable for one week. 42 miles from DC with most of the comfort of home. Good shopping at close malls and a very helpful staff (Laila and Rosa) to name a few . Highly recommended to all.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for your kind comments about the Staff and hotel! Laila and Rosa have both in been at this hotel for a long while and are so pleased that you enjoyed your stay! We look forward to seeing you again in the future! More 

Appleton, Wisconsin
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 22, 2013

Stayed at the Candlewood Suites Htelo Sterlin VA during my trip to the 2013 Inauguration. Sterling was the closest hotel I could find with availability. After a short 10 min rcab ride from the airport,I was greeted with a very friendly front desk staff. This was my first time staying with a Candlewood Suite, and I was very impressed with... More 

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Abby W, Thank you so much for posting a comment about your recent stay at our hotel! It only with feedback as yours that we continue to know that we are doing a great job running our hotel! We are delighted you had a great trip and comfortable stay. We take great pride in our customer service and are... More 

Rio de Janeiro, Rio de Janeiro, Brazil
1 review
5 of 5 stars Reviewed November 27, 2012

I almost lived in this hotel for two years. People there attend me very well. Good installations, includding fitness room, the rooms. If you need to buy something in Amazon, Tiger Direct, Newegg they can ship their products there. I recommend. It is one mile away from Orbital Space Systems, in Sterling.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you Mr. Marcus for your positive comments. It has been a pleasure to serve you over the past few years on your visits to the area. If you ever have needs to return to the area, we will be here to remind you that you are in your home away from home! More 

St. Petersburg, Florida
Level Contributor
65 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 21, 2012

We stayed at this extended stay hotel for nearly two weeks (Aug 22nd - Sep 5th, 2012) and loved every minute of it. We were EXTREMELY impressed by the Manager, Viet, who helped us with questions, concerns, and everything in between. It was completely obvious that this gentleman has all the Customer Relationship Management skills needed to run a place... More 

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you Mike D for your comments! We love that we have a place where people can travel comfortably with their pets. And especially for recognizing our Star Guest Service Representative, Viet. He has been such an asset to this team and hotel! We look forward to being able to accommodate you again for your future travel needs to the... More 

miami
1 review
5 of 5 stars Reviewed September 10, 2012

I travel to sterling often for work and stayed here the last 3 times, by far the best in the area. I only eat in so the BBQ area was perfect for me to cook. I'll be in the area again soon and this is the place I'll be booking ahead of time.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you st350z for your comments! We love that people can have a place to share their positive experiences! We hope to see you again on your next visit to the Washington area. More 

Palm Beach, Florida
2 reviews
5 of 5 stars Reviewed September 6, 2012

Overall this was a great stay for my family and I. We drove up from Florida and stayed for 2 nights. The hotel was very nice and clean. The lobby had many useful necessities after a long trip like computer w/ internet access, beverage and food for a quick snack, plus the employees offered quick and fast service to make... More 

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you KT-rex for writing a review! We hope that we can be of service again if you need accommodations in the area! More 

Shippensburg
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed August 25, 2012

All in all, not a bad experience. Was greeted as a Priority Member with goodie bag which was very nice. Staff at desk was very courteous and helpful. Seemed pretty nice at first glance. I agree with the pool AC control. I hate those "environmental" units. I want my room COLD when I get back and am ready to sleep/relax....not... More 

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

We are so happy to receive comments like this. It is only with feedback from our guests that we can continue to find ways to improve our hotel and service. Many of our guests do use our Extended Stay Hotel as their home away from home, oftentimes, they are in town for a period of time on a contract or... More 

Somerset, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 15, 2012

Awful!! First I noticed all the aimless men in the parking lot when I arrived. There were even more haning around at midnight when I returned from going out. Not a environment that made me feel safe at all. Next, the a/c goes off every time you leave the room, so you always get to come back to a nice... More 

Was this review helpful? Yes 2
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

We would like to first thank all of our guests who post comments, this is how we are able to continually improve our hotel and services. This hotel is in a nice, business park and suburban area. We are not quite sure what was going on this evening this guest is referring to, but most of the time it is... More 

Peoria, Illinois
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 18, 2012

While not a fan of extended stay hotels or similar suite style motels I was impressed with the cleanliness and upkeep of this property. This is a high use motel but management and service seem to be on the ball. Although they were very busy when we arrived they still gave us an upgrade that was needed at a minimal... More 

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Guest, Thank you for the compliments on the Cleanliness of our hotel! Our goal is to have every single guest have a quality experience such as yours. We appreciate you taking time to share your experience with others and are humbled by your kind words. It would be our pleasure to help you plan your next day of relaxation... More 

McLean, Virginia
1 review
5 of 5 stars Reviewed June 3, 2012

All of the staff we spoke to during our stay were very professional and courteous. Mr. Saruon Chuon was the diamond of the group. He went above and beyond to make our stay memorable and relaxing. When we wanted information on a day trip, instead of just pointing out the brochures he took the time to find out what our... More 

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Yevette D, Thank you for taking the time to write a comment in regards to the service you recieved during your stay at our Candlewood Suites Sterling. We pride ourselves on providing Great Customer Service and judging by your comments about Saroun, he did just that as we know he is a Diamond! We look forward to the opportunity... More 

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