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Candlewood Suites Hotel Sterling

Certificate of Excellence
2.0 of 5
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45520 East Severn Way, Sterling, VA 20164
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Candlewood Suites Hotel Sterling
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Ranked #8 of 15 Hotels in Sterling
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
Michael M Schaumburg, Illinois
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123 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Schaumburg, Illinois
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel and environment. I loved every second I spent in the serenity of the complex. Would only have been better if the rooms were cleaned more frequently. The staff were friendly, environment was good. I had enough space to jog. There was also amble parking space and yes, the Internet was better than others.

Review collected in partnership with this hotel

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Michael M, Thank you for taking the time to review our hotel. Your feedback is very important to us. We are pleased to hear that you enjoyed your stay. We provide housekeeping on a weekly basis to respect the privacy of our guests. We are glad that our new upgraded fiber Internet was fast enough for your needs. We hope... More 

Oxford, Florida
4 of 5 stars Reviewed 6 days ago NEW

The 4th floor room I had was very quiet, clean and had a very comfortable bed. The free washers and dryers were a big surprise. Friendly and helpful Staff Abraham and Ronald the best and made me feel welcome.

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Fred G, Thank you for staying with us and I am to see that Abraham and Ronald made you feel welcome. They are both new and great addition to our team here! Our free Washer and dryers are one of our big amenities. They save you money and also allow you to pack light when traveling to any Candlewood Suites!... More 

Manama, Bahrain
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago

The only good thing about this hotel is their location and the freindly staff. Ill start with payment. They charged my card twice for my stay! I emailed the hotel and still havent heard from them! I stayed on the second floor; the entire corridor smelled like garbage!! There was no ventelation .. it was horrible! I placed the do... More 

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

fay_fay4, First I just wanted to apologize if their was a confusion with your payments. I have answered your emails. For each night of your reservations, they were all booked separately and daily. In the morning when the housekeepers get their assigned rooms, your reservation for that day has not been made yet so we did not know you were... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

First things first, the location is perfect for an Extended Stay. There are shopping centers all around including Sam's Club, Walmart (walking distance), Costco, Nordstrom Rack, Shopping Mall, Movie Theater, Benihana's and much more. When I was entered the establishment Abraham, the Manager, was my first point of contact. He was warm and inviting. He was also very accommodating whenever... More 

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

DeJaree S, Thank you for taking the time to write your detailed review. The "homey feel" you describe is exactly what the Candlewood Suites is about. We have plenty of amenities and if you need anything extra like new towels, linen, soap, shampoo, popcorn, dishwasher detergent, toilet paper, paper towels, it is all available at the front desk. With our... More 

5 of 5 stars Reviewed 2 weeks ago

Their Manager Abraham was very easy to talk to for questions regarding my stay and conversation. We even got caught up in great conversation with him regarding family. We got to our rooms and they were clean, the bathrooms were clean. It was an excellent value for the price!

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Ian L, Thank you for your compliments on Abraham. He definitely is very friendly and he is also a family man. I will make sure Abraham sees your great comment about him. Hope to see you here again. More 

Bellshill, United Kingdom
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are looking for a top of the range hotel, then look away now. If you are looking for somewhere that is comfortable, clean and very reasonably priced, then this could suit you. You only get a maid service once a week, which is why they are able to keep costs down. Fresh towels are available at the reception... More 

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Jim S, Thank you for your great review and choosing to stay with us! Housekeeping service is only once a week for your privacy and of course keeps the cost down. We want our guests to feel at home here and offer many ammenties you can borrow through our new Candlewood Lending Locker. We have crock pots, rice cookers, wine... More 

Madison, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

Room was clean, staff were friendly. Located close enough to DC without the DC prices. Parking incuded. Just 5 minutes from the Smithsonian Udvar-Hazy Center Air and Space museum, they have a space shuttle, SR71 and other historic aircraft.

Review collected in partnership with this hotel

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

725richd, Friendly service and clean rooms is what we strive to do! Thank you for your comments about the location of our hotel as well! We are only 20 miles from DC and with plenty of options for our guests to get there including local metro bus and the new Silver Line in Reston. Hope to see you again on... More 

Santo Domingo, Dominican Republic
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Had a good deal through a friend to stay for 2 nights. We got the studio and it was a very nice and tidy room. The staff Felicia Ramirez and Abraham were very friendly and made our stay very comfortable. Thank you!

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Alex S, Thank you for your review and great comments about Abraham, Weekend Manager, and Felicia, Housekeeping Supervisor. We pride ourselves in providing the best guest service and cleanest rooms so that you will be comfortable and relaxed during your stay with us! More 

Sterling, Virginia
1 review
5 of 5 stars Reviewed 5 weeks ago

If you're looking for a great extened stay hotel reasonably priced, great location and suburb customer service, I would recommend this hotel. I am recently posted back to the DC area from my three years foreign post. While awaiting to move into my home, I needed a place to stay for one month. I did my research on several options... More 

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Lisa L, First awesome review for our brand new Weekend Manager, Abraham! He is new to our hotel but not new to the Candlewood Suites Brand. I am glad to hear he was so accommodating to you and was able to take care of all your needs and more. I will surely let him know about this review you have... More 

Newcastle upon Tyne
Level Contributor
190 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
4 of 5 stars Reviewed May 31, 2015

We stayed at this hotel just for one night. Quick and friendly check in. Noticed their was a small bbq area. Nice sized room, would prefer the beds to be king size rather than double. Good night's sleep and quick check out.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Pinchy, We are happy you enjoyed your stay here with us, we do our best to make check in and check out as easy and smooth as possible for our guests. Unfortunately we don't have King size beds in our hotel. All our beds are queen size. More 

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