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Candlewood Suites Hotel Sterling

Certificate of Excellence
2.0 of 5
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45520 East Severn Way, Sterling, VA 20164
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Candlewood Suites Hotel Sterling
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Ranked #6 of 15 Hotels in Sterling
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
John K Kissimmee, Florida
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112 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kissimmee, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This extended stay hotel is the first one I've used and I was pleasantly surprised by the facility. Our room is large enough, the kitchen is equipped with a full size fridge, two burner cook top, microwave and coffeemaker. Also plates, pots, pans, silverware, etc. There are grills for use and a laundry and fitness center. For 10 days, this... More 

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

John K, Thank you so much for writing a review for us! Thank you for choosing to stay with us for your 10 day stay. You are correct, the longer you stay with us, the lower the rates will be. Glad you were able to enjoy using our fully equipped kitchen to whip up some meals! Free laundry is definitely... More 

1 review
5 of 5 stars Reviewed April 12, 2015

We booked this hotel to go to DC and we were very surprised how close it is to DC and to the airport. We got to the hotel and it was packed with people. The front desk lady, Elaine was all there by herself and she accommodated ALL the guest very well. Though me and my family was waiting for... More 

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Think T, Thank you for choosing our hotel for your trip to DC. Were only a short drive away from DC or the new Wiehle Metro Station on the Silver Line is only 10 mins from the hotel! Sorry about the wait while checking in, I know the past few weekends have been pretty busy with the Cherry Blossom in... More 

Sterling, Virginia
1 review
5 of 5 stars Reviewed April 3, 2015

My stay with Candlewood Suites has been Awesome! Staff does a great job at customer service, and welcome you with pleasant smiles. I would suggest this Hotel to all of my friends, family, and co-workers. Brenda does an awesome job at the front desk.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Geoff P, Thank you for your feedback. Always a pleasure to read a great review and that our staff, especially Brenda, has provided you with excellent service! She has been with us for a year now and is a very important member of the team! Thank you for referring your friends, family, and co-workers. We have a new referral program... More 

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

I stayed at the Candlewood Suites in Sterling for five weeks in February and March and highly recommend the hotel. The staff is all first class, well trained, and attentive. Viet does an outstanding job managing the hotel and his team is all customer oriented for guests. The team including Brenda, Puneet, and Elaine provided excellent service and are friendly... More 

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Destination_earth_10, I don't think a review could get any better! Thank you so much for staying with us and writing this awesome review! It was a pleasure having you here and chatting with you each day. Thank you for the positive comment and naming each front desk team member. It means a lot to us that you remember each person... More 

Lincoln, Nebraska
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 15, 2015

Candlewood is my favorite hotel chain, and this one did not disappoint. The decor is modern, the rooms are clean, amenities great. I used the candlewood cupboard (their sort of in-house mini convenience store) to pick up snacks. Front desk staff was professional and friendly. I'd stay here again.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Arthur D, Thank you so much for writing a review for our hotel. So glad to hear that Candlewood Suites is your favorite hotel chain. We recently remodeled our kitchens and bathroom with a new modern design! I will share your positive comment with our team as it is our goal to provide all of our guest with friendly and... More 

Princeton, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 11, 2015 via mobile

The location is near highway so the air will not be fresh for sure, and we actually suffered from the bad smell from the parking lot, some from vehicle while some from people who smoke outdoors. In the hotel, the room is clean, but the air renewal in the hallway and room is bad, besides, the internet speed is low... More 

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

irenezh, Thank you so much for taking the time to write a review for our hotel whether it is positive or negative. We use these reviews for training and it helps us figure out how we can make the hotel that much better. Our location along with every hotel in Sterling is right off a highway, either route 28 or... More 

Bangor, Maine
Top Contributor
317 reviews 317 reviews
113 hotel reviews
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed March 7, 2015

We spent one night here. Good help at the front desk. Room was spacious. Room was very clean. Very quiet and very comfortable place. No complaints at all. I will plan to stay here again if in the area.

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Traveler06232009, Thank you for taking your time to write a review for your one night stay with us! Thank you for your compliments with our front desk team and the clean, spacious, and quiet room. Hope to see you again when you come back in the area. We would like to show you that our service and rooms are consistently... More 

Sterling, Virginia
1 review
5 of 5 stars Reviewed February 26, 2015

I have stayed here many different occasions over the past several years and nothing compares. It is beyond flawless. I must say it definately starts at the top with Viet Tu. I have met Viet on numerous occasions and he has provided exceptional service always there to make sure things feel extremely conforatable, never met anyone more kind. There is... More 

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

chouze21, Thank you for taking the time to write your review and expressing the exceptional service by Viet. He has been with us for over 6 years and continues not only providing excellent service to our guests, he is a leader to our team. I can't say enough good things about him and I am so glad you got chance... More 

Reston, Virginia
1 review
5 of 5 stars Reviewed February 14, 2015

I've stayed at Candlewood Suites several times. This time it's for a 2 week stay. The staff is very friendly and accommodating. Room is clean, comfortable and quiet. Located close to shopping and several restaurants. I wouldn't stay anywhere else!

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

b d, Thank you for always choosing to stay with us! Please call us when you need to make your next booking. Hope to see you again soon! More 

1 review
5 of 5 stars Reviewed February 3, 2015

I stayed here for 1 week in Jan 2015. I truly enjoyed the service, the facilities and the proximity to many things. The staff were helpful, plenty of parking, secure entry, clean rooms and affordable pantry

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for taking the time to review our hotel! It makes us feel so good to know that you enjoyed all the services and clean rooms we offer here as well as our location, which is right next to plenty of restaurants and shops! Also I am glad you got to check out our pantry (Candlewood Cupboard.)... More 

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