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All 15 Sterling hotels

Candlewood Suites Hotel Sterling

2.0 of 5 Hotel   |   45520 East Severn Way, Sterling, VA 20164
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Ranked #7 of 15 Hotels in Sterling
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed November 4, 2014
Websterd13 Holden, Massachusetts
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101 reviews from our community

Traveler rating
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    13
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Holden, Massachusetts
Contributor
20 reviews 20 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stayed here for a week while working in the area. The staff was very good and the hotel was very clean. The room was what you expect for this type of hotel. I had no issues. There was plenty of free parking and it was close to restaurants and where I had to work. I would stay here again if... More 

Was this review helpful? Yes 1
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Websterd13, Thank you for your review and we are glad to hear you enjoyed your stay with us while you were here for work! We look forward to seeing you again! More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed September 29, 2014

I have to stay here cause my dad works on the pipeline and my mom likes to come down and visit, its ok expect i got to sleep on a couch bed witch isnt bad. Also they charge 125 for a small dog and have a strict pet policy so if you dont have enough money you cant bring your... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear karigr, Thank you for the candid review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note of your valuable comments... More 

New York City, New York
1 review
5 of 5 stars Reviewed August 28, 2014

I was in the area for a job interview and Puneet was very helpful with directions and her customer service was very helpful! The rooms were very nice and my expectations were met. The fact that it was close to the airport was very convenient aswell.

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Johnny S, We are delighted that Puneet was able to assist you with directions during your stay in Sterling, VA. We are proud that we have been able to recently renovate our suites with New kitchens and bathrooms! And as you said, we are close to Dulles Airport, just 6 miles away making a quick to the area very... More 

Charlottesville, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2014

I stayed at Candlewood suites for a few days after a flight cancellation. Puneet, a young woman at the front desk was extremely helpful and cheerful! She really helped pick up my mood and made a huge difference, turning my stay from a disaster to a thoroughly enjoyable experience!

Was this review helpful? Yes 2
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you Raja A for your wonderful comments! We love that we have Puneet here to help cheer up our travelers who may have had a not so great day! She is the newest member of our team and we are so excited to hear the positive feedback! We look forward to assisting you with you lodging needs in the... More 

India
1 review
5 of 5 stars Reviewed August 21, 2014

Everyone was so nice. My second time in the united states and I stay two week here. I will come stay here again if I come back to dc. The staff show me a lot about dc and the area. I feel very at home here. I make new friends.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Punahammad, We are so pleased that we were able to help you feel at home and comfortable during your stay in DC. We look forward to being able to provide you with accommodations again on your next visit to the US. The Candlewood Suites Sterling Hotel Team More 

Senior Contributor
27 reviews 27 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 18, 2014

I was recently stuck in the Dulles area of Virginia and need a place to stay. I found candlewood and was not expecting much but just needed a place to rest. From the moment I walked in I was greeted by a gentleman named Viet. He was extremely kind and knowledgeable of the area. Stop and stay if you ever... More 

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Subphillyflyer, We are so pleased that you found our hotel during your short visit to Dulles! Viet has been part of this team for near 6 years and continues to be an amazing asset to providing our customers with the best customer service possible! Thank you for taking a moment to write a comment. We appreciate you and your... More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed August 17, 2014

Booked through Priceline, very spacious room with couch and full kitchen. Many restaurants, shopping within close walking distance. Very friendly and helpful staff. Specially Rosa one of the manager of the hotel very professional . The bed was firm, very clean hotel. I certainly would stay again. no doubt.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Veva A, Yes! We are delighted that we sometimes are able to offer great discounts through Priceline! All of our Suites are Suites with Full Kitchens and each with 1 Queen size bed. We do have a few that we call One Bedroom Suites that are 2 room units with a Queen bed in the bedroom and a separate... More 

Lebanon, Virginia
1 review
5 of 5 stars Reviewed August 17, 2014

The hotel is really clean & well maintained. The staff are excellent. If you need anything, are have a problem, they fix it. The rooms are well stocked with anything that you would need. The location is great!

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Brenda C, Thank you for taking the time to post a comment about the service you received at out hotel! We know everyones time is so valuable! We are so happy that our staff were able to assist you with all your needs and fixed any issues you may have had right away! It is our goal to serve... More 

Vilnius, Vilniaus Apskritis, Lithuania
1 review
5 of 5 stars Reviewed August 17, 2014

This is excellent hotel. There is everything what you want for a long stay. Gym, laundry, very good staff too. They are always care of clients. Always helpful,good mood. Ms. Brenda is one of hotel staff. She is amazing ! And pretty. You always want to come back there, because you always know that you feel like at home.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Marius B, Thank you for your comments! We appreciate them all!. We are so happy to have our newest team member, Brenda, and delighted that she was able to make such an impact on you during your stay! We love that we are the ONLY hotel that offers FREE use of the washers and dryers for our guest! The... More 

Culpeper, Virginia
1 review
5 of 5 stars Reviewed August 16, 2014

My family and I stayed at this hotel by accident; my husband and I thought it was motel. I was very impressed with this hotel. The rooms had been recently renovated from what I heard from the manager her name was Laila and Rosa very professional ladies very helpful and friendly. My husband got sick in our way to New... More 

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Alexandra J, Thank you for your kind comments! We are so happy that our Management Staff were able to assist you an your family during your stay. Correct, we value our guests privacy, so we provide Housekeeping Service just once per week. However, fresh towels and sheets are always available. The Candlewood Suites Sterling Hotel Team! More 

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Additional Information about Candlewood Suites Hotel Sterling

Address: 45520 East Severn Way, Sterling, VA 20164
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Hotel Sterling 2*
Number of rooms: 121
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Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites
Hotel Style:
#7 Business Hotel in Sterling

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