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All 15 Sterling hotels

Candlewood Suites Hotel Sterling

2.0 of 5 Hotel   |   45520 East Severn Way, Sterling, VA 20164
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82%
Ranked #7 of 15 hotels in Sterling
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 15, 2014
Bobbyprice Waldorf, Maryland
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85 people have reviewed this hotel

Traveler rating
    50
    18
    12
    2
    3
See reviews for
14
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Waldorf, Maryland
1 review
5 of 5 stars Reviewed March 15, 2014 via mobile

Every chance I get to stay at candlewood sterling I look forward to it the staff treats you very well Rossa and Sarceon are awesome they bring a smile to my face. The company I work for will pay for me to stay at Best Western but I'd rather pay out of my own pocket to stay at Candlewood Sterling... More

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SterlingHotelMgr1, Guest Relations Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear: Mr. Price Thank you for taking the time to write a review about our hotel. We are very pleased that Rosa & Saroun are delivering a great customer service. We really appreciate your comments. We look forward to provide you with another comfortable stay in the near future. Kind Regards, Management Team More

Sterling, Virginia
1 review
5 of 5 stars Reviewed February 11, 2014

I stay here at least a couple times a week. Yicel is usually the person on duty. She is very nice and helpful. Always has my info ready to go and making a reservation with her is very easy. The rest of the staff is great too. The rooms are always very clean. I really like their free laundry. They... More

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Tyler G, Thank you for the compliments about our hotel! We love to hear that our staff is providing fast, and efficient service. We pride ourselves on giving our guests quiet, clean, and comfortable rooms to stay. We look forward to serving you again in the future! The Candlewood Suites Sterling Hotel Team. More

2 reviews
5 of 5 stars Reviewed February 5, 2014

The staff at this candle wood was so nice and helpful!!! They went out of their way to be welcoming of us and our dog. We have stayed here before and have always have been satisfied with everything. The rooms are clean and we can always get anything that we made need in a timely fashion. My boyfriend works nice... More

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Victorioustory, We are so happy that we were able to make you and your husbands, and dogs stay comfortable! Our staff respects your privacy and we do keep pretty quiet during the day time! Plus, it helps that our suite doors are more like Apartment doors than flimsy cheaper doors. They are really great in sealing out exterior sounds.... More

Chincoteague Island, Virginia
1 review
5 of 5 stars Reviewed January 28, 2014

The hotel is located an easy drive from Dulles airport. We were a large group and could not continue our trip due to a raging snow storm. All our contacts with this hotel by phone were handled courteously and efficiently. The whole staff was very friendly and went out of their way to make sure we were comfortable. The rooms... More

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Danni, Thank you for taking the time to post a comment about the wonderful service you received during your unexpected layover in Dulles. We are happy to know that we made your and your groups stay as comfortable as possible. We look forward to serving you again in the future! The Candlewood Suites Sterling Hotel Team. More

1 review
5 of 5 stars Reviewed January 24, 2014

I always enjoy staying here everyone knows my name I feel like a valued guest. I price is fair and the rooms are great. Great staff I feel like its a family run business witch is nice. I enjoy the free coffee and they offer a DVD player witch you don't see much these days. I would highly recommend this... More

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Eric, Thank you for reminding us that we are still on of the establishments out there that give you that "family and home" feeling! We take pride in our hotel and service and are thankful that it is well noticed! We look forward to serving you again. The Candlewood Suites Sterling Hotel Team. More

Richmond, Virginia
1 review
4 of 5 stars Reviewed January 22, 2014

I have been staying at this location for the past several months. Its a very convenient location. There are shops and restaurants close by. The service at this location has been very consistent. There is also commodities like a washing area and gym. My only complaint is that there is always upgrades happening so don't lean up against the walls... More

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Lost and Found RVA, Thank you for your positive comments about our hotel. We love that we are so close to the Dulles Town Center Mall and many shops restaurants. We do apologize about the renovations and paint on the walls. We are trying to upgrade our hotel to make our guests more comfortable. We will be getting new... More

Narrows, Virginia
1 review
5 of 5 stars Reviewed January 16, 2014

I love this hotel. I stay here every week for work and been here for 5 years The hotel staff is the best and friendliest if ever met. Just love that you can cook your own food and that walmart is in walking distance. The hotel is very quite and here hardly any noise. The staff and Managers will go... More

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Etiene, Thank you for choosing to call our hotel your Home Away from Home. Being on the road can be difficult enough, especially when your accommodations are less than satisfactory. So we are so happy that you have found a place to sleep well, and cook your own meals whenever you desire. And yes, so convenient that the Super... More

Chiyoda, Japan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2013

My stay over the last two months has been nothing short of exemplary. The staff and management have been always there to help and support me during my stays. I can't remember when I have had a better experience or met a group of people tat are so genuinely concerned with the welfare and comfort of their guests. I plan... More

Was this review helpful? Yes 2
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Andy N, Thank you so much for your wonderful comments about our staff. We love to hear the positive feedback that our jobs are so important to keeping our guests comfortable! We will look forward to serving you again in the future! The Candlewood Suites Sterling Hotel Team. More

Richmond, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 13, 2013

I have nothing but nice things to say about Candlewood. The rooms are clean, spacious and the staff is great, especially Rosa who went out of her way to make me feel welcome! I would definitely stay here again!

Was this review helpful? Yes 1
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Tracy K, Thank you for your great comments about our hotel! We love that Rosa is still with us, she has been with the hotel for over 4 years and look forward to her being here many more. Our housekeeping team loves to hear the feedback the their rooms are always super clean! Thank you so much! We look... More

Richmond, Virginia
2 reviews
4 of 5 stars Reviewed December 9, 2013

Northern Virginia near Dulles seems to be an area of massive developments - blocks of houses or corporate headquarters. My room was better equipted than some of the places I have called home and it felt more like living in an older apartment building. The staff is wonderfully friendly - particularly Rosa, at the front desk, who gave me insider... More

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Taft K, Thank you so much for your comments about our hotel and staff. We do pride ourselves on providing the most excellent service! We love that we are walking distance to the local grocery and shops. We will look forward to serving you again in the future! The Candlewood Suites Hotel Team More

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Additional Information about Candlewood Suites Hotel Sterling

Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites
Sterling Candlewood
Address: 45520 East Severn Way, Sterling, VA 20164
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#6 Business Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Hotel Sterling 2*
Official Description (provided by the hotel):
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more   less 
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