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All 15 Sterling hotels

Candlewood Suites Hotel Sterling

2.0 of 5 Hotel   |   45520 East Severn Way, Sterling, VA 20164
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82%
Ranked #7 of 15 hotels in Sterling
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (91)
  • Photos (11)
  • Amenities
  • Room tips (19)
  • Location
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91 people have reviewed this hotel

Traveler rating
    52
    21
    12
    3
    3
See reviews for
14
10
18
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for over 45 days and would like to thank the whole staff I particular Ms. Brenda Arevalo. Brenda went above and beyond her duties to assist me. Thank you so much for making everyday a joyful and comfortable.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Andre W, Thank you for your terrific comments about our newest team member, Brenda! She has been a fantastic asset to our team and we are so pleased at the superior customer service she has been providing to all of our guests! We look forward to assisting you with your travel needs in the future. The Candlewood Suites Sterling... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for the whole month of June & loved everything. Amazed by the hospitality & efficient services provided by the Hotel. All the people from hotel staff is brilliant especially Brenda, Saroun & Laila. The only suggestion is to provide room service at least twice a week in case of longer stay.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Travelfreaked, Thank you for taking the time to post a response on how you enjoyed our hotel and services. We take the most pride in our staff who go well above and beyond the call of service. We are defiantly the perfect choice for a months stay in Sterling. Our newly renovated Kitchens and Bathrooms provide a modern comfort... More

Charlotte, NC
Contributor
17 reviews 17 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here one night on business. I have stayed at this hotel before and have always loved it, but this time was a major surprise in that they have renovated! The kitchens are sleek, modern and very eye catching. They have new bedding that is absolutely amazing, and all of the hallways have new modern carpet. I would have... More

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Sara G, Thank you for your fabulous comments! We love that we can offer newly renovated suites with modern kitchens and larger refrigerators with state of the art Ice Makers! We know you will continue to be happy with our hotel and services! The Candlewood Suites Sterling Team. More

SF Bay Area, USA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 22, 2014

I reserved a non-smoking room through our corporate account at work and to my disappointment, I was given a smoking room because there was nothing else available. The receptionists were kind enough to put air purifiers in the room to neutralize the smell however the odor was too strong in the room and in the hallway for me to get... More

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear RO A, Thank you for your comments. It is important that we get the feedback both positive and negative for this is the only way we know how to improve our hotel and services. Please know that we do not purposely over book rooms. Oftentimes, there are rooms available at the time of booking, and then since we are... More

Rochester, New York
Top Contributor
54 reviews 54 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 8, 2014

We stayed here as part of group for Rolling Thunder weekend. You can't beat this price (about $70/night) for the value provided. The woman who checked us in was friendly and helpful as was the guy who helped me when I needed more towels and a replacement light bulb the next day. It's important to understand that this is an... More

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear JoeSetta, Thank you so much for staying with us once again during the Memorial Day weekend Rolling Thunder ride. It is a pleasure to serve your group year after year. Next time you visit, we will have newly renovated Kitchens and Bathrooms providing for a very updated and modern look! We look forward to serving you again. The Candlewood... More

Venice, Florida
1 review
5 of 5 stars Reviewed May 16, 2014

All of the staff and management went out of their way to make this stay the best of all of the hotels that I stayed in on my 35 day road trip! I want to especially thank the General Manager Laila Oinas for her help. Obviously she is doing a great job as it isn't often that the staff praise... More

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Davidqualitystamps, Thank you for your nice comments about our staff! The General Manager has been there since the hotel opened many years ago and takes so much pride in her hotel, services, and most importantly, the employees. If your travels bring you back to the area, next time you will find newly renovated Kitchens and Bathrooms in our suites!... More

Waldorf, Maryland
1 review
5 of 5 stars Reviewed March 15, 2014 via mobile

Every chance I get to stay at candlewood sterling I look forward to it the staff treats you very well Rossa and Sarceon are awesome they bring a smile to my face. The company I work for will pay for me to stay at Best Western but I'd rather pay out of my own pocket to stay at Candlewood Sterling... More

Was this review helpful? Yes
SterlingHotelMgr1, Guest Relations Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear: Mr. Price Thank you for taking the time to write a review about our hotel. We are very pleased that Rosa & Saroun are delivering a great customer service. We really appreciate your comments. We look forward to provide you with another comfortable stay in the near future. Kind Regards, Management Team More

Sterling, Virginia
1 review
5 of 5 stars Reviewed February 11, 2014

I stay here at least a couple times a week. Yicel is usually the person on duty. She is very nice and helpful. Always has my info ready to go and making a reservation with her is very easy. The rest of the staff is great too. The rooms are always very clean. I really like their free laundry. They... More

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Tyler G, Thank you for the compliments about our hotel! We love to hear that our staff is providing fast, and efficient service. We pride ourselves on giving our guests quiet, clean, and comfortable rooms to stay. We look forward to serving you again in the future! The Candlewood Suites Sterling Hotel Team. More

2 reviews
5 of 5 stars Reviewed February 5, 2014

The staff at this candle wood was so nice and helpful!!! They went out of their way to be welcoming of us and our dog. We have stayed here before and have always have been satisfied with everything. The rooms are clean and we can always get anything that we made need in a timely fashion. My boyfriend works nice... More

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Victorioustory, We are so happy that we were able to make you and your husbands, and dogs stay comfortable! Our staff respects your privacy and we do keep pretty quiet during the day time! Plus, it helps that our suite doors are more like Apartment doors than flimsy cheaper doors. They are really great in sealing out exterior sounds.... More

Chincoteague Island, Virginia
1 review
5 of 5 stars Reviewed January 28, 2014

The hotel is located an easy drive from Dulles airport. We were a large group and could not continue our trip due to a raging snow storm. All our contacts with this hotel by phone were handled courteously and efficiently. The whole staff was very friendly and went out of their way to make sure we were comfortable. The rooms... More

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Danni, Thank you for taking the time to post a comment about the wonderful service you received during your unexpected layover in Dulles. We are happy to know that we made your and your groups stay as comfortable as possible. We look forward to serving you again in the future! The Candlewood Suites Sterling Hotel Team. More

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Additional Information about Candlewood Suites Hotel Sterling

Address: 45520 East Severn Way, Sterling, VA 20164
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Hotel Sterling 2*
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Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites

11 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (1)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style
#6 Business Hotel in Sterling
Hotel Class
Official Description (provided by the hotel)
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more   less 
Number of rooms
121

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