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All 15 Sterling hotels

Candlewood Suites Hotel Sterling

2.0 of 5 Hotel   |   45520 East Severn Way, Sterling, VA 20164
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83%
Ranked #7 of 15 hotels in Sterling
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
subphillyflyer
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96 people have reviewed this hotel

Traveler rating
    57
    21
    12
    3
    3
See reviews for
16
11
19
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
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English first
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was recently stuck in the Dulles area of Virginia and need a place to stay. I found candlewood and was not expecting much but just needed a place to rest. From the moment I walked in I was greeted by a gentleman named Viet. He was extremely kind and knowledgeable of the area. Stop and stay if you ever... More

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Subphillyflyer, We are so pleased that you found our hotel during your short visit to Dulles! Viet has been part of this team for near 6 years and continues to be an amazing asset to providing our customers with the best customer service possible! Thank you for taking a moment to write a comment. We appreciate you and your... More

Richmond, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Booked through Priceline, very spacious room with couch and full kitchen. Many restaurants, shopping within close walking distance. Very friendly and helpful staff. Specially Rosa one of the manager of the hotel very professional . The bed was firm, very clean hotel. I certainly would stay again. no doubt.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Veva A, Yes! We are delighted that we sometimes are able to offer great discounts through Priceline! All of our Suites are Suites with Full Kitchens and each with 1 Queen size bed. We do have a few that we call One Bedroom Suites that are 2 room units with a Queen bed in the bedroom and a separate... More

Lebanon, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel is really clean & well maintained. The staff are excellent. If you need anything, are have a problem, they fix it. The rooms are well stocked with anything that you would need. The location is great!

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Brenda C, Thank you for taking the time to post a comment about the service you received at out hotel! We know everyones time is so valuable! We are so happy that our staff were able to assist you with all your needs and fixed any issues you may have had right away! It is our goal to serve... More

Vilnius, Vilniaus Apskritis, Lithuania
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is excellent hotel. There is everything what you want for a long stay. Gym, laundry, very good staff too. They are always care of clients. Always helpful,good mood. Ms. Brenda is one of hotel staff. She is amazing ! And pretty. You always want to come back there, because you always know that you feel like at home.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Marius B, Thank you for your comments! We appreciate them all!. We are so happy to have our newest team member, Brenda, and delighted that she was able to make such an impact on you during your stay! We love that we are the ONLY hotel that offers FREE use of the washers and dryers for our guest! The... More

Culpeper, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

My family and I stayed at this hotel by accident; my husband and I thought it was motel. I was very impressed with this hotel. The rooms had been recently renovated from what I heard from the manager her name was Laila and Rosa very professional ladies very helpful and friendly. My husband got sick in our way to New... More

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Alexandra J, Thank you for your kind comments! We are so happy that our Management Staff were able to assist you an your family during your stay. Correct, we value our guests privacy, so we provide Housekeeping Service just once per week. However, fresh towels and sheets are always available. The Candlewood Suites Sterling Hotel Team! More

1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for over 45 days and would like to thank the whole staff I particular Ms. Brenda Arevalo. Brenda went above and beyond her duties to assist me. Thank you so much for making everyday a joyful and comfortable.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Andre W, Thank you for your terrific comments about our newest team member, Brenda! She has been a fantastic asset to our team and we are so pleased at the superior customer service she has been providing to all of our guests! We look forward to assisting you with your travel needs in the future. The Candlewood Suites Sterling... More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed July 10, 2014

Stayed there for the whole month of June & loved everything. Amazed by the hospitality & efficient services provided by the Hotel. All the people from hotel staff is brilliant especially Brenda, Saroun & Laila. The only suggestion is to provide room service at least twice a week in case of longer stay.

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Travelfreaked, Thank you for taking the time to post a response on how you enjoyed our hotel and services. We take the most pride in our staff who go well above and beyond the call of service. We are defiantly the perfect choice for a months stay in Sterling. Our newly renovated Kitchens and Bathrooms provide a modern comfort... More

Charlotte, NC
Contributor
17 reviews 17 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 3, 2014

I stayed here one night on business. I have stayed at this hotel before and have always loved it, but this time was a major surprise in that they have renovated! The kitchens are sleek, modern and very eye catching. They have new bedding that is absolutely amazing, and all of the hallways have new modern carpet. I would have... More

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SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Sara G, Thank you for your fabulous comments! We love that we can offer newly renovated suites with modern kitchens and larger refrigerators with state of the art Ice Makers! We know you will continue to be happy with our hotel and services! The Candlewood Suites Sterling Team. More

SF Bay Area, USA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 22, 2014

I reserved a non-smoking room through our corporate account at work and to my disappointment, I was given a smoking room because there was nothing else available. The receptionists were kind enough to put air purifiers in the room to neutralize the smell however the odor was too strong in the room and in the hallway for me to get... More

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear RO A, Thank you for your comments. It is important that we get the feedback both positive and negative for this is the only way we know how to improve our hotel and services. Please know that we do not purposely over book rooms. Oftentimes, there are rooms available at the time of booking, and then since we are... More

Rochester, New York
Top Contributor
54 reviews 54 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 8, 2014

We stayed here as part of group for Rolling Thunder weekend. You can't beat this price (about $70/night) for the value provided. The woman who checked us in was friendly and helpful as was the guy who helped me when I needed more towels and a replacement light bulb the next day. It's important to understand that this is an... More

Was this review helpful? Yes
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear JoeSetta, Thank you so much for staying with us once again during the Memorial Day weekend Rolling Thunder ride. It is a pleasure to serve your group year after year. Next time you visit, we will have newly renovated Kitchens and Bathrooms providing for a very updated and modern look! We look forward to serving you again. The Candlewood... More

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Additional Information about Candlewood Suites Hotel Sterling

Address: 45520 East Severn Way, Sterling, VA 20164
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Hotel Sterling 2*
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Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites

16 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style
#5 Business Hotel in Sterling #9 Family Hotel in Sterling
Hotel Class
Official Description (provided by the hotel)
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more   less 
Number of rooms
121

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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