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BEST WESTERN Dulles Airport Inn

#13 of 15 Hotels in Sterling
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45440 Holiday Drive, Sterling, VA 20166
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1 room 1 guest
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BEST WESTERN Dulles Airport Inn
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336 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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    (80)
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There are newer reviews for BEST WESTERN Dulles Airport Inn
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Helsinki, Finland
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night only. Room was nice and quiet, although it was close to main roads. Car is definitely needed here! We tried to find a restaurant nearby but it took at least 30 mins to find a place. Breakfast was the basic pancakes and jam -version. Good night sleep in total. Staff was great!

Was this review helpful? Yes
Dave M, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review

Thank you for taking time to review our hotel. I am happy to hear you enjoyed your stay and the staff Wowed you. thanks again and we hope to serve you again More 

Mildenhall, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is not too far from the airport and a very easy drive. Check in was quick and easy with friendly staff who were more than happy to give us advice on where to eat, where the facilities were and how to use the free wi-fi. The room was a little small for 4 of us with all our... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago

This was a great hotel for the price we paid. The rooms were clean and nicely decorated, just a little small, but workable. The hotel was very nice outside and the breakfast was good. Only downside is that the pool is next door at the Holiday Inn. This wasn't an issue for us because it was a nice summer day,... More 

Review collected in partnership with Best Western

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sterling, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Poor hotel stay and way to many problems with this hotel in general. Would not recommend this particular hotel to anyone until renovated! Hotel wasn`t very clean, the bathroom door closed and wouldnt open back up easily to let you out, room was damp and smelly, and the TV didnt work. I give this hotel a 3 out of 10... More 

Review collected in partnership with Best Western

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Dave M, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review

Thank you for taking the time to review our hotel. I am sorry to hear you were unsatisfied with your stay. I wish you would have stopped down at the front to inform the staff who I know we would have tried to correct what was wrong with your stay. Once again I apologize for any problems you incurred. More 

Farmville VA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Expect great service and home away from home comfort. The kids even began saying what they were going to do when "we get back home" -- referring the getting back to the motel room. And I am accumulating points with this stay. What a deal.

Review collected in partnership with Best Western

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sterling, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

This room had very strong mildew smell. The whole floor carpet and even the towels in the bathroom were all wet. I have very bad carpet and dust mite allergies and just couldn't stay in the room. I took the allergy medicine but that didn't help either. I stayed in there for 3 hours and had to check out of... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Dave M, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review

Thank you for taking the time to respond to our hotel. I am sorry to hear that your room is not up to par. We would have corrected these concerns immediately if we would have been informed during your stay. I not sure why everything in the room was damp but we tried to resolve this problem by checking all... More 

Little Rock
Level Contributor
111 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We find park and fly packages extremely helpful when traveling. This was our first time doing this out of IAD, and Best Western came through to make it easy and relaxing. It turned out to be a good location with easy access to a nice restaurant. The outdoor seating area and the convenience store were both good amenities.

Review collected in partnership with Best Western

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Tunis, Tunisia
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 28, 2015

This Best Western is less than 5 miles from the Dulles International Airport and near Huey 28 but since it's surrounded by trees you would never know it. It is quiet and peaceful. Clean and comfortable rooms with good amenities. Nice breakfast with hot items as well as the usual continental items.

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Blacksburg, VA
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed July 27, 2015 via mobile

We stayed here thinking it would make sense to stay and leave our car for a week as we flew to our destination. On our return we were told we would have to wait 30 minutes for the Shuttle. We ended up taking a cab back to the hotel, which was almost as much as the parking for several nights.... More 

Was this review helpful? Yes
Dave M, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review

Thank you for taking the time to review our hotel. the shuttle runs constantly picking up at 15 and 45 on the hour at the airport and leaves the hotel at the top of the hour and half hour. This is constant from 4am to midnight. I am sorry for the wait More 

San Francisco, United States
1 review
1 of 5 stars Reviewed July 27, 2015

Unfortunately there were many problems with our stay: 1. The check in staff was rude and unfriendly, the courtyard was littered with overflowing garbage's full of pizza boxes and empty liquor bottles. 2. The door was ajar when we arrived at our room 3. The safety lock was broken off on the door and needed to be repaired 4. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Dave M, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review

Thank you for reviewing our hotel and stating your concerns. We take your comments serious and will make sure many of these issues will be resolved. More 

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