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BEST WESTERN Dulles Airport Inn

#12 of 15 Hotels in Sterling
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45440 Holiday Drive, Sterling, VA 20166
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BEST WESTERN Dulles Airport Inn
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BEST WESTERN Dulles Airport Inn
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269 reviews from our community

Traveler rating
    95
    95
    46
    16
    17
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72
57
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58
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winchester, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice and very personable staff. It really worked well for me and I'd stay again! I hadn't really thought about staying at a Best Western previously, but after this experience I'd definitely stay at a Best Western again, especially this one.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Beckley, West Virginia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was clean, front desk clerk was friendly. No microwave though. All the rooms are outside, which I don't care for. Simply a good no frills place to stay a night while I was waiting for my flight the next day. Price was decent compared to the others in the area. All around not bad!

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Port Republic, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My daughter and I surprised my sister, who was en route back to Nigeria from Cincinnati, at the airport, having already made the Best Western reservation. Everyone was extremely helpful at the hotel. It was extremely convenient to the airport, and we were able to help my sister with her luggage at baggage claim, and help her check in the... More 

Review collected in partnership with Best Western

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Brooklyn, New York
Top Contributor
56 reviews 56 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

4 Stars - Given this rating due to friendly and unexpected helpful front desk staff! Carlos was amazingly helpful. Good value for the money. Great location in proximity to Dulles Airport. Decent restaurant next door at Holiday Inn. Comfortable room, clean no frills but fine for what we needed. Shuttle to airport convenient and shuttle driver also very nice. Parking... More 

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Elk Grove, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I will never recommend or stay at this place unless it is updated; clean and visible noticeable security with edible food. I booked this place because of its proximity to the airport for a quick layover on my route to my final destination. When I returned, I stayed at a neighboring property for a nominal difference with no problems whatsoever.

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

Just because a motel is not expensive does not mean that service is lacking. The entire experience was first class from staff to convenience. I plan to book here any time needed. Thanks for making my stay so pleasant.

Was this review helpful? Yes 1
ranho mirage, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 9, 2015

This is a tired, old, isolated MOTEL (outside doors to room-no hallway) which located near several other isolated hotels with only 1 restaurant two blocks away with limited hours of service. If you don't have a car it is difficult. Though the hotel does offer limited shuttle service to local malls the hours are very limited. The rooms near redecorating... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dave M, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review

Thank you for taking the time to review our hotel. The team at the Best Wstern sincerely apologies for your experience and hope that in the future we will have the opportunity to serve you again. More 

Nairobi, Kenya
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 5, 2015

Affordable, basic, has free airport shuttle and free wifi, great for overnight stay. They stored my luggage for 2 days which was very convenient. The staff are friendly and the breakfast wasn't too bad for a hotel this size. It's far from anywhere so if you're not driving and intend to do anything else besides get to the airport then... More 

Was this review helpful? Yes 1
Dave M, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review

Thank you for taking the time to write a review of our hotel. We are located in a business park and I know it is challenging to find something in the immediate walking area other than business buildings, we do offer complimentary transportation to those guests who would like to visit our 2 town centers and a free shuttle to... More 

JOINVILLE, Brazil
1 review
3 of 5 stars Reviewed February 5, 2015

The hotel staff was pretty attentive and ready to help, and the room was in pretty good shape. My only complaint goes towards the cleaning service. On the very first day, I spilled some sauce on the microwave while heating up some meal, and on the last day - that would be 10 days later - it had not been... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Dave M, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review

Thank you for reviewing the Best Western. thanks again for the complimentay review. I am happy you enjoyed your stay and hope when in the Dulles area again, you will give us the pleaseure in serving you. More 

Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 2, 2015

This was a last minute reservation. Booked online with a good price. No complaints really except that the supposed free wifi/internet was not working and the tv channels had "no signal" most of the night. But for a last minute stay it was average.

Was this review helpful? Yes
Dave M, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review

Thank you for taking the time to review our hotel. We take pride in all aspects of the hotel from service to cleanliness and it shows we did not go above and beyond what you should have expected. I hope we will be able to serve you in the future and wish you a safe travels in 2015 More 

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