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DoubleTree by Hilton Hotel Sterling - Dulles Airport

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21611 Atlantic Boulevard, Sterling, VA 20166
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DoubleTree by Hilton Hotel Sterling - Dulles Airport
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DoubleTree by Hilton Hotel Sterling - Dulles Airport
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467 reviews from our community

Traveler rating
    302
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Sterling - Dulles Airport
See the most recent reviews
Wake Forest, NC, United States
1 review
5 of 5 stars Reviewed July 9, 2014

My Cousin hosted the Family reunion for over 100 people. The hotel staff was well preparation for us and was always willing to help us. It was a great experience. The location was excellent in it was close to shopping areas, good dinning facilities, and other attractions for the family members to part take in. It was also close to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Hello Lutricia L, Thank you for allowing us to create a memorable stay for you and your family. It is certainly great to hear when we do things well. Our team went on and on about how great your family was and how much they enjoyed helping them during the visit. I hope to see you again in the near... More 

Alexandria, United States
1 review
5 of 5 stars Reviewed July 9, 2014

We had an great experience here overall, and staff was very courteous. Amenities were excellent, as well. Our banquet experience was without any hitches at all. Only concern was that our handicapped-accessible room was rather tight for a person in a wheelchair. Accessible bathroom, however, was great!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Good Day Andrea C, Thank you for visiting our hotel while in the Sterling area. I can certainly appreciate your feedback regarding the space in the accessible room. This is something to be taken into consideration for future guests. Although we will not be able to change the configuration of the room, we can however take steps to help make... More 

Dickerson, MD
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 5, 2014

We arrived at 2:10 and waited until 3:00 for a pick up. I called three times and was first told that I just missed and would need to wait a half hour. Called after 30 minutes and was told driver needed to get gas. Called after 45 and they offered to call a cab bit assured me they shuttle was... More 

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

My sincere apologies for the poor transportation services provided to you, WShriver. Though delays can certainly happen based on a variety of conditions, we should have kept you informed, provided you with accurate information and advised you of any delays. We would have gladly paid for taxi services under the circumstances. My greatest regret is that your welcome home was... More 

Chanute, United States
1 review
5 of 5 stars Reviewed July 5, 2014

This hotel makes you feel at home. From the welcome smiles as you check in, to the warm chocolate chip cookies they give you at the beginning of your stay. The rooms are neat and clean like home and the beds are a place you can really relax and rest in, just like home.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

We ARE thrilled to be your home away from home, Bruce T! Thank you for your kind words about our services. A perfect score is a reflection of the dedication that the Team has for service excellence. The Cookie is just one way we show you, our Guest, how much we appreciate you and your choice to stay with us.... More 

Littleton, North Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
5 of 5 stars Reviewed July 4, 2014

I went to stay the one night and was going to move on but I was very happy and liked the hotel I ended up staying 2 nights. The check in was very easy and young lady said she was only in the US for 2 months and was here to learn more about the hotel company. all the rest... More 

Review collected in partnership with DoubleTree by Hilton

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Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

We are so glad, fg2558, that you found our rooms, service and cleanliness to be so very good. We are proud of our services and are pleased that our staff made your stay enjoyable, seen or not! We hope that you return to our location in the future and stay for a day, or two, or more! Thank you for... More 

Sterling va, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 2, 2014

when I booked the room I was given the chance to upgrade if available. The upgrade included moving to the executive floor with a free continental breakfast. Well it was non existent Saturday morning. So we opted to have the buffet in the restaurant. The service there was also non existent. We had to get our own place settings and... More 

Review collected in partnership with DoubleTree by Hilton

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Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Thank you, Paul M, for your candid comments about your breakfast experience. It appears that we have some training to do as purchase into the Executive Level includes a Full American Breakfast Buffet, either served in the Executive Lounge or coupons provided for the Restaurant. I apologize that the servers were inattentive to your needs; this is unacceptable and a... More 

Wayne, NJ, United States
1 review
5 of 5 stars Reviewed June 26, 2014

Super clean, very modern, amazing staff, the decor is not gaudy or outdated, the bathrooms are clean & the showers are warm and have just the right water pressure, bed is comfy, room was quiet, the amenities are excellent... I just love this hotel. I travel a lot and normally I am not thrilled with the places I stay but... More 

Review collected in partnership with DoubleTree by Hilton

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Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Dear Christine Carney: Thank you so much for providing such valuable feedback. I was not fully aware of the importance of the hot tub for our sports teams and your comments really shed some light. We are aggressively looking for bids to make the repair to the hot tub jet system, but we are delaying the work due to it... More 

Wayne, New Jersey, United States
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2014

I just stayed here this past weekend with a group and had a wonderful time. The staff was very friendly, we had a change of plans and needed to switch rooms and they did so without any issues. The room was wonderful, very clean, bed was super comfortable, very quiet too. Nothing but good things to say. Will definitely be... More 

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Good Day Alex C, Thank you for reviewing our hotel on Tripadvisor. These reviews mean everything to our hotel. I am glad you enjoyed your stay on the second visit and that you plan to come back. It is great to have return guests. I understand the importance of having a restful sleep in a quiet area as well. Thank... More 

Casselberry, United States
1 review
5 of 5 stars Reviewed June 24, 2014

I travel extensively for work and enjoyed the nice bed and great bathroom. Room is quiet and very comfortable. Restaurant has a great warm breakfast and lunch was also delicious. Plenty of good shoping nearby.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Hello Reanna H, I have reviewed you comments regarding your stay at the DoubleTree by Hilton. I can always appreciate a comfortable bed myself. Please remember all items can be purchased on the DoubleTree Home website as well. Thank you for the great review! More 

Minerl, United States
1 review
5 of 5 stars Reviewed June 24, 2014

A beautiful hotel in all aspects. Staff are friendly and helpful. Bar staff stayed open later to accommodate late arrivals from airport. Plane delay caused many people to have to find rooms. Bed very comfortable. Would definitely recommend!!!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Hello James P, Thank you for taking the time to complete a survey regarding you stay at the DoubleTree by Hilton. I am aware of the large international flight that was cancelled causing several guests to need overnight rooms. I am happy to hear the entire team made the adjustments to accomodate guests in need. We pride ourselves on taking... More 

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