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DoubleTree by Hilton Hotel Sterling - Dulles Airport

3.5 of 5 21611 Atlantic Boulevard, Sterling, VA 20166
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Certificate of Excellence 2014
DoubleTree by Hilton Hotel Sterling - Dulles Airport
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DoubleTree by Hilton Hotel Sterling - Dulles Airport
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415 reviews from our community

Traveler rating
    260
    98
    39
    14
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great staff, clean rooms, and easy to checkout. The staff was very helpful for all my needs. The breakfast was exceptionally good with a wide choice of selections. I enjoyed my dinner experience as the wait staf was very attentative. Would highly recommend to anyone for business or pleasure.

Review collected in partnership with DoubleTree by Hilton

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Virginia Beach, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel and it's amenities are above average. My problem is with it's shuttle service to and from the airport. There does not seem to be a regular schedule. When you do call for a pick up, you're told that the shuttle is on it's way or has already left, yet it seems to take an excessively long time for... More 

Review collected in partnership with DoubleTree by Hilton

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Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Thank you, Jerry P, for your review of your recent stay. I am pleased to read that you found nearly all of our services above average. I was, however, disheartened to read about your less than acceptable shuttle service. Times to/from the airport are very much dependent on the time of travel. Daily, the route is bumper to bumper during... More 

Pittsburgh, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Do NOT stay at this hotel if you are a traveling hockey team. This hotel is very "hockey team unfriendly" and the worst hotel I've stayed at in 8 years of travel hockey. Staff expected 12-year old hockey players to stay in their rooms the entire time. The food provided for a party was cold. Horrible experience. You've been warned.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Thank you, Andrew7007, for your candid comments. I am sincerely regretful that in spite of our conversations, you remain with an unpleasant memory of your experience with us. As previously discussed, we host teams from a wide array of sports year-round. Teams return year after year due to their positive experience. We cultivate relationships with a vast variety of clientele,... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel twice in the last two months. The staff is amazing with great customer service they always go out of their way to make your stay great. The restaurant has great food and excellent prices. The rooms are comfortable and I always have a great night sleep. I will be back again

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Thank you for the great review, Brian M. Your compliments will be shared with all of the team members as you were so gracious in your praise. The teams work hard to take care of every guest's need. I am thrilled that we can take care of yours, trip after trip. Thank you again. Keep coming back! Anna L More 

Ellwood City, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is beautiful. Would be 5 star if they weren't greedy and take in every bus group that offers them the right money. 5th floor had a hockey team. 10 and 11 year olds playing hockey in hall at 1130 pm. They took care of problem if you called every night and complained. But really. Every night?? It's a... More 

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Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Thank you, oreo451900, for your candid feedback. As a hotel, we do accommodate every kind of traveler there is; however, I apologize that the team interfered with your ability to fully enjoy your stay. There is an expectation of conduct regardless of age and/or group, one that we make every effort to enforce. Sometimes we miss the mark, a fact... More 

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not all hotels are created equal. This hotel is a step above because of it's staff. One sign of a great hotel is not only the quality, but also the consistency of the staff. I've stayed at this hotel many times over the last few years and I am greeted by the same front staff, bartender and executive floor personnel.... More 

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Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Great places and great people are because of great guests like you, Jim M! Many of our team members are tenured, dedicated staff members who have made the DoubleTree by Hilton Sterling - Dulles Airport their home. I am so very happy that you continue to reconnect with our staff. It's guests like you that make the difference. Thank you... More 

bakersfield, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The staff at the Sterling Doubletree are the best in the country. The desk staff bend over backwards to help me with everything I need. I needed to drop off a rent a car and they made sure I got picked up and back to the hotel quickly. The food and bartender are great. The hotel is always very clean.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

We are here for you, Jeffrey T! Our entire goal is to meet and hopefully exceed the expectations of every guest. I am thrilled that we met yours! We hope to see you again in the near future. You can always count on us. Thank you for choosing the DoubleTree by Hilton Sterling - Dulles Airport, Anna L More 

Sterling, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We returned to the DoubleTree in February for our new employee orientation meeting based on the outstanding customer service provided last Fall. Once again, the staff and banquet team did not disappoint. Elizabeth Baird was particularly helpful, always smiling and making sure everyone was serviced quickly. No need was unmet and the meeting was a resounding success.

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Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

What a wonderful review, Elizabeth S! I am proud of our team and the services that they consistently provide. Elizabeth will be particularly tickled to see her name for all to see! It is our please to ensure that you and your meeting needs are fulfilled at all times. Until we meet again, Anna L More 

Cold Spring, Kentucky
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Nice location, pleasant staff especially Jose at the front desk. Room was large and clean. I will stay again. Close to shopping, dining, and downtown DC. I travel for a living so my judgment of good hotels vs bad is accurate.

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Thank you, Descincinnati, for your kind review. Jose will be especially pleased to see his name! I believe that you hit on all of the points that make us a great choice for accommodations in the Dulles corridor. Thank you for choosing the DoubleTree by Hilton Sterling - Dulles Airport, Anna L More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Elizabeth took excellent care of our team during our week long meeting. She checked on us regularly but without being disruptive to our meetings. Lunch and snacks were delicious and full of variety. Evening reception was well organized.

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Hello Larenda P, Thank you for taking the time to recognize Elizabeth in your feedback. We love to hear how our team creates a memorable experience for our guests. Your comments will be shared with our team. Sincerely, More 

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Additional Information about DoubleTree by Hilton Hotel Sterling - Dulles Airport

Address: 21611 Atlantic Boulevard, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sterling - Dulles Airport 3.5*
Number of rooms: 171
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Hotel Style:
#2 Business Hotel in Sterling
#3 Family Hotel in Sterling
#6 Romantic Hotel in Sterling

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