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All 15 Sterling hotels

DoubleTree by Hilton Hotel Sterling - Dulles Airport

3.5 of 5 Hotel   |   21611 Atlantic Boulevard, Sterling, VA 20166
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85%
Ranked #5 of 15 hotels in Sterling
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
lisaf44 Pittsburgh, Pennsylvania
  • Reviews (309)
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  • Room tips (32)
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309 people have reviewed this hotel

Traveler rating
    185
    78
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I travel extensively for work and have the opportunity to stay at 4 and 5 star hotels. We stayed at this hotel for a family wedding in the area. This service at this hotel was superb. The entire staff was friendly, helpful and pleasant. In particular, Carlos A, the young man working the front desk went above and beyond the... More

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Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Good Day Lisaf44, Thank you for reviewing the hotel on Tripadvisior. I will be sure to share you comments with the desk team. We are running a recognition contest to those who are mentioned on surveys and this will be the first winning survey. The front line team is always ready and willing to serve and it's good to see... More

Ft Washington, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

There was an issue with the Television in my room (which I'm not holding against the hotel - Just luck of the draw - the remote unit malfunctioned). The Hotel Customer Service was very responsive and finally did fix the problems. The Room Service was great and the event handling and catering was Outstanding!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Good Day Frank S, Thank you for reviewing our hotel on Tripadvisor. I am aware of the problem you experienced during your stay with the television. It is certainly a pleasure to hear the team took great care of you. In addition, we take pride in our service delivery and your feedback will be shared with the team. Kindly, More

Wake Forest, NC, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

My Cousin hosted the Family reunion for over 100 people. The hotel staff was well preparation for us and was always willing to help us. It was a great experience. The location was excellent in it was close to shopping areas, good dinning facilities, and other attractions for the family members to part take in. It was also close to... More

Review collected in partnership with DoubleTree by Hilton

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Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Hello Lutricia L, Thank you for allowing us to create a memorable stay for you and your family. It is certainly great to hear when we do things well. Our team went on and on about how great your family was and how much they enjoyed helping them during the visit. I hope to see you again in the near... More

Alexandria, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had an great experience here overall, and staff was very courteous. Amenities were excellent, as well. Our banquet experience was without any hitches at all. Only concern was that our handicapped-accessible room was rather tight for a person in a wheelchair. Accessible bathroom, however, was great!

Review collected in partnership with DoubleTree by Hilton

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Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Good Day Andrea C, Thank you for visiting our hotel while in the Sterling area. I can certainly appreciate your feedback regarding the space in the accessible room. This is something to be taken into consideration for future guests. Although we will not be able to change the configuration of the room, we can however take steps to help make... More

Dickerson, MD
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW via mobile

We arrived at 2:10 and waited until 3:00 for a pick up. I called three times and was first told that I just missed and would need to wait a half hour. Called after 30 minutes and was told driver needed to get gas. Called after 45 and they offered to call a cab bit assured me they shuttle was... More

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Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

My sincere apologies for the poor transportation services provided to you, WShriver. Though delays can certainly happen based on a variety of conditions, we should have kept you informed, provided you with accurate information and advised you of any delays. We would have gladly paid for taxi services under the circumstances. My greatest regret is that your welcome home was... More

Chanute, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

This hotel makes you feel at home. From the welcome smiles as you check in, to the warm chocolate chip cookies they give you at the beginning of your stay. The rooms are neat and clean like home and the beds are a place you can really relax and rest in, just like home.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

We ARE thrilled to be your home away from home, Bruce T! Thank you for your kind words about our services. A perfect score is a reflection of the dedication that the Team has for service excellence. The Cookie is just one way we show you, our Guest, how much we appreciate you and your choice to stay with us.... More

Littleton, North Carolina
Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

I went to stay the one night and was going to move on but I was very happy and liked the hotel I ended up staying 2 nights. The check in was very easy and young lady said she was only in the US for 2 months and was here to learn more about the hotel company. all the rest... More

Review collected in partnership with DoubleTree by Hilton

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Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

We are so glad, fg2558, that you found our rooms, service and cleanliness to be so very good. We are proud of our services and are pleased that our staff made your stay enjoyable, seen or not! We hope that you return to our location in the future and stay for a day, or two, or more! Thank you for... More

New York City, New York
1 review
1 of 5 stars Reviewed 1 week ago

The positives include the hotel is clean and well maintained. Therefore, if you plan just to rest your head you'll be happy. However, if a modicum of service is important look elsewhere. To begin, the staff, while seemingly friendly, are extremely difficult to understand as English is a distant second language. Many have equal difficulty understanding anything past rudimentary English.... More

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BeauAthia, Owner at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Dear TravisBickel2001, Thank you for your thorough review of one of our hotels. We will be looking into each of these matters at the corporate level to ensure our food and beverage outlets, shuttle and front desk exceed future expectations. You are correct that each hotel must monitor the reviews, but also that they learn from them and engage with... More

Sterling va, United States
1 review
4 of 5 stars Reviewed 1 week ago

when I booked the room I was given the chance to upgrade if available. The upgrade included moving to the executive floor with a free continental breakfast. Well it was non existent Saturday morning. So we opted to have the buffet in the restaurant. The service there was also non existent. We had to get our own place settings and... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Thank you, Paul M, for your candid comments about your breakfast experience. It appears that we have some training to do as purchase into the Executive Level includes a Full American Breakfast Buffet, either served in the Executive Lounge or coupons provided for the Restaurant. I apologize that the servers were inattentive to your needs; this is unacceptable and a... More

Wayne, NJ, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Super clean, very modern, amazing staff, the decor is not gaudy or outdated, the bathrooms are clean & the showers are warm and have just the right water pressure, bed is comfy, room was quiet, the amenities are excellent... I just love this hotel. I travel a lot and normally I am not thrilled with the places I stay but... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Anna L, General Manager at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this review

Dear Christine Carney: Thank you so much for providing such valuable feedback. I was not fully aware of the importance of the hot tub for our sports teams and your comments really shed some light. We are aggressively looking for bids to make the repair to the hot tub jet system, but we are delaying the work due to it... More

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Additional Information about DoubleTree by Hilton Hotel Sterling - Dulles Airport

Address: 21611 Atlantic Boulevard, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sterling - Dulles Airport 3.5*
Reservation Options:
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Sterling #5 Family Hotel in Sterling #7 Romantic Hotel in Sterling
Hotel Class
Official Description (provided by the hotel)
Enjoy stylish guest rooms and premium amenities at DoubleTree by Hilton Hotel Sterling - Dulles Airport. Our hotel is located 5 miles away from Washington Dulles International Airport. With our complimentary shuttle service, you'll get easy and convenient access. We're also minutes outside of the nation's capital, Washington D.C., where there are lots of great attractions to enjoy. ... more   less 
Number of rooms
171

Questions & Answers

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1 question
Fairfax, Virginia

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