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All 15 Sterling hotels

Extended Stay America - Washington, D.C. - Sterling

2.5 of 5 Hotel   |   46001 Waterview Plaza, Sterling, VA 20166
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78%
Ranked #13 of 15 Hotels in Sterling
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Lorraine N Sterling, Virginia
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72 reviews from our community

Traveler rating
    40
    17
    1
    8
    6
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14
3
13
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Sterling, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

I am pleased to say that the management of this establishment knows exactly how to run a business The assistance that I get from (Malik, Aaiz and Hamza) shows their expertise on what is needed to produce excellent customer service. If there is something that you need, they are the one that you can count on to get the job... More

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Sterling, Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Ive stayed here for the past couple of days, and let me tell you that it was a very nice experience. The hotel was very clean and I had a a restful stay. The staff here are very professional, and always took care of my needs. The manager Aziz, has been there help me out in my time there. I... More

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NORRISTOWN
2 reviews
4 of 5 stars Reviewed 1 week ago

We had no problems with our room or the staff. We were pleased with our room, a typical extended room. Location was good for us with a number of resturants nearby and lots of shopping. It doesn't matter where you go there's always traffic.

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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I was very satisfied with my stay at this Extended Stay, I usually stay at numerous Extended Stay America hotels in the area and I would have to say that this is one of the nicer if not the nicest in the area. The staff was very helpful with every request that I had.

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Eagle Point, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We ended on their doorstep at 4:00 am on Aug.14th with a confirmed reservation in hand! We were told that they had no record of it and the only room available was a smoking room that smelled terrible! We had arrived on a flight from Or. to Dullas airport in Wash.D.C. tired and no room!

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

What started as what I believed to be a pleasant stay turned into a nightmare. My initial booking was supposed to be for four weeks, with Extended Stay, 46001 Water View Plaza of Sterling, VA being my temporary home as I relocated to VA from GA. I arrived on Monday, 8/11/14 and less than 24 hours later I had bites... More

Was this review helpful? Yes 2
Ontario
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I cannot not ever recommend this place for anyone. It was smelly, they where not helpful, other quests complained of bed bugs! The room was suppose to have kitchen items to cook with, even after filling in a form, they did not deliver anything. Bed was horribly uncomfortable. Room did not get very cool.

Was this review helpful? Yes 1
Ashburn, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 24, 2014

The front desk staff is extremely rude and speak to each other in Arabic when I ask them a direct question. After I was filling a complaint, one of them told me I should've stayed in a different hotel. They have no shampoo and only one towel in my room. Twenty minutes before I showed I called to ask if... More

Was this review helpful? Yes 1
Memphis, Tennessee
1 review
5 of 5 stars Reviewed July 8, 2014

I was extremely pleased with the hotel, when I first arrived I was very excited about the location because of the amount of restaurants so close to the hotel. I was also very happy with the set up of the room, not to mention the breakfast was great!

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Saginaw, Michigan
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2014

Stayed here for a week on business, everything was as expected. My only issue was on day 3 I was awakened at 6:30 am by the desk clerk pounding on my door. When I answered it he was waving a piece of paper at me saying my room was going to be $30 a night more because it was weekend... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Sterling, responded to this review

Mark – Thank you for taking the time to write a review of your stay. The situation you described regarding being disrupted early in the morning is truly regrettable, and I sincerely apologize for your experience. As well, I am sorry to hear that you had so many issues with your room key. I will be meeting with our staff... More

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Additional Information about Extended Stay America - Washington, D.C. - Sterling

Address: 46001 Waterview Plaza, Sterling, VA 20166
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Sterling 2.5*
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Also Known As:
Extended Stay Sterling
Sterling Extended Stay

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