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BEST WESTERN Staunton Inn

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92 Rowe Rd, PO Box 37, Staunton, VA 24401
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1 room 1 guest
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BEST WESTERN Staunton Inn
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457 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Leesburg, Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Our Families favorite stop on the way to The WV State Fair. This is our 6th year in a row. The hotel staff is always wonderful. Quaint and clean. Love the Pool. Indoors and heated... Also Mrs. Rowes for Diner is 100 feet away. Best home away from home food ever. But our favorite part is the Railroad tracks behind... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review

And Thank You for many years of returning to our hotel. I hope you enjoyed the fair and very happy you stop over was a good experience, Please continue to visit and if there is ever anything I can do to make you visit better please let me know More 

Sparta, New Jersey
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had other plans to stay with friends, but at the last minute, plans changed and we had to find a hotel. Another Best Western in the area was full, so we went with this one. It's an older building, but updated and clean, The one front desk clerk was incompetent and I did not feel confident when we checked... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review

I was concerned about your comments concerning the desk clerk. We do have a couple of new clerks bu they would be working with a trained clerk and you should have not had an issue with checking in. Thank you for choosing Best Western for you travels and I will e-mail you personally to find out who the clerk was... More 

Piittsburgh
4 of 5 stars Reviewed 4 days ago NEW

I have to say that for a pet friendly hotel this was by far the cleanest hotel I have stayed in. Hallways were clean, breakfast was good and my little doggie enjoyed her stay too. There is a very nice restaurant right next to the hotel that serves home cooked meals. I would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review

Thank you and I am glad you enjoyed Mrs. Rowe's restaurant. It is a local favorite and has been here for over 50 years. Still run by family members. Please come again when visiting VA and very happy you had a pleasant stay. More 

Spirit Lake, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

I had read several reviews that mentioned the proximity of the train tracks to the hotel. My room was located near the back of the hotel where the tracks are, never heard a train. I stood in the parking lot making a cell phone call while a train was passing and my call was not interrupted. Helpful staff, clean rooms,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review

Thank you for you comments on the train. It usually is not an issue in spite of some of the comments. You can request a room in the front of the hotel but should make advance reservations especially on weekends. We hope you will stay with us again and thank you for choosing Best Western More 

Durham, North Carolina
Level Contributor
140 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Good motel, clean, great pool, refrigerator and micro-wave quiet even though a railroad is right behind the motel. Decent breakfast, could have had hot bacon and sausage but didn't. The one pick is that they have no work-out room, most do now. They had the finest guy at the counter at night, he is terrific, knowledgeable and smart. I also... More 

Was this review helpful? Yes
Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review

Thank you for your comments. It was good to hear our staff was accommodating and we do pride ourselves on returning lost and found items. We hope you will stay with us again on your travels through VA, If you want to stay away from the train request a front side room. More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed many times at the Best Western Staunton Inn. It is conveniently located off Rt 81 with many great places to visit around that area! The hotel is extremely clean and comfortable! It has an excellent staff. The rooms are very cozy with all the amenities that you need! Many great places to eat near by including Mrs.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Joan R, Front Office Manager at BEST WESTERN Staunton Inn, responded to this review

Thank you,We are glad you enjoyed your stay and hope to see you again soon. More 

Bethlehem, North Carolina, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

My 4 year old turned off a light switch and received a shock that looked like fireworks and was painful! When I called for help, the phone in the room didn't work. I used my cell to call the front desk and Sarah didnt even let me finish speaking. The male clerk came to the room and insinuated that my... More 

Was this review helpful? Yes 1
Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review

It was very disturbing to hear that anyone much less a small child was shocked by something electrical. The desk clerk was not blaming your child as he has a 3 yr old and thought maybe scuffing their feet on the carpet and touching metal may have created the shock. We did check the lamp and switch and found no... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

For my first time at a Best Western Hotel, even though you did not know that, you put your best foot forward and it was most appreciated. The room was very clean and well-kept. The grounds were litter free and welcoming.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review

Thanks so much for your comments. It's nice to see your stay was enjoyed. We strive each day for just such comments from all of our guests. I hope you will visit us again soon. If I can assist with future reservations, please contact me at cia@rbnet.com or 540-992-4077. Thanks again for staying with us. Gary Purvis VP of Operations... More 

New York City, New York
Level Contributor
107 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed a night of August on the way back east from the Blue Ridge. We both like Best Westerns very much so we booked a room here on line. The usually good "Best Western experience" was spoiled by two things. - An inattentive and rude clerk at check in. Twice he ignored my wife and I at the desk instead... More 

Was this review helpful? Yes
Joan R, General Manager at BEST WESTERN Staunton Inn, responded to this review

e-mailed guest directly More 

Lansdale, Pennsylvania, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is always our stopping point since it is half way between home and our daughters' homes. It only improves every time we come. The staff is friendly and the rooms are set up nicely. Even the trains which run behind the hotel aren't a problem since they are infrequent and short.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review

Thanks so much for being our guests on your trips to visit your daughter. It is a pleasure to serve our return guests. We work hard each day to improve and to learn from any previous comments from our guests. There are lots of choices in the Staunton area and I am pleased you have chosen the Best Western as... More 

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