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All 15 Staunton hotels

BEST WESTERN Staunton Inn

2.5 of 5 Hotel   |   92 Rowe Rd, PO Box 37, Staunton, VA 24401
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79%
Ranked #3 of 15 hotels in Staunton
Certificate of Excellence 2013
A recent review
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209 people have reviewed this hotel

Traveler rating
    87
    78
    26
    6
    12
See reviews for
75
71
11
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed 4 days ago NEW

This hotel has been completely renovated. The rooms are spacious, with two recliners for comfort. The breakfast room offers a good selection of hot foods. While we didn't use the pool, it looked very clean and inviting. However, the price of the rooms has gone up accordingly.

Review collected in partnership with Best Western

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review

Thanks so much for your review. We have done a lot of work over the winter months to make our hotel more enjoyable for our guests. Thanks for noticing and pointing them out. We have added a large new breakfast area and expanded our food selection. Thanks for staying with us and I hope you will visit us again soon.... More

Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel on the way to and back from Pigeon Forge, Tenn. The hotel was very nice with a small indoor pool that is right off of the main lobby. The continental breakfast was very nice and they always had coffee available which is great to have with a piece of pie from Mrs. Rowe's Restaurant next... More

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garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review

Thanks so much for your review. I'm sorry the elevator is still out of service, but let me give you the story behind it and maybe you'll understand. We have a service contract with our elevator repair service and they do a monthly preventative maintenance service of the equipment. Well this elevator happens to be 26 years old and as... More

KENOVA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

This hotel was comfortable when I stayed last year. This year the elevator didn't work , the room was by the trains, and the bed was terrible. I stay in Staunton at least twice yearly and I probably will not return to this one.

Review collected in partnership with Best Western

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review

Thanks for your comments. Our elevator is having some major repair work that is taking longer than expected, but several parts had to be custom made and shipped in for installation. The elevator should be functioning again in a few days. I hope you will give us another try. If I can help with reservation, please feel free to contact... More

Kirkwood, New York
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A Bus trip for 34 passengers stayed here both traveling to and from Johnson City, N.Y. to Pigeon Forge, Tenn. It is very conviently located, very clean and also has a new breakfast room since we stayed here last. There is a great little restraunt next door (Mrs. Rowe's) or you can walk a short distance to Cracker Barrel or... More

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garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review

I hope your group had a pleasant time in Tennessee. Gatlinburg / Pigeon Forge is one of my favorite areas to visit. Thanks also for your review of our hotel. I'm pleased you enjoyed your brief visit with us, and I hope you will return again soon. Gary Purvis VP of Operations Dominion Lodging, Inc. More

DelMarVa
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived to the moment we left friendly friendly and clean clean We have a German Shepard that got a treat and a bag upon article and departure. Great Restaurants on all sides along with many downtown The towels were nice and fluffy and breakfast was great !

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garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review

We do love our animal friends (and our human one as well). Friendly, friendly...clean, clean. That pretty much sums up our daily goals. What more can we offer except a clean room and friendly staff. I'm glad we hit a home run with your stay. Sometimes we can fall short, but we strive to hit it out of the park... More

Staunton, Virginia, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Always use this particular hotel while traveling on business or pleasure through the I-81 corridor. Love the location and the service is excellent. Good shopping options nearby and they offer a full breakfast, or there is a good local family style restaurant next door.

Review collected in partnership with Best Western

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review

I'm glad to hear you enjoyed your visit. We have a great location with easy off/on to I-81 and just a short distance from I-64. We have many restaurants nearby, as well as some shopping and gas stations. I'm glad you enjoyed your stay and I trust we'll see you again soon. If I can assist with any reservations or... More

Newport News
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Nicely remodeled. Clean indoor pool. Nice clean rooms. Great Breakfast. Always look forward to staying here. (when staying stay on the street side) Staff friendly and very helpful. Great location just off of interstate.

Review collected in partnership with Best Western

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Staunton Inn, responded to this review

Thanks for the review. We have spent a lot of time over the winter months doing some remodeling. I'm glad you noticed our efforts. We added a really large new breakfast area and expanded our breakfast selections. I glad to see you enjoyed the new breakfast. We all look forward to seeing you again. Please let me know if I... More

Brockville, Canada
Top Contributor
58 reviews 58 reviews
33 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed here many times on our way to Florida. This time it was disappointing. The first room they gave us had a dirty stained bathtub and the fridge did not work The second room was on the 3rd floor and had an extremely noisy heating unit and the elevators did not work. Lugging stuff up 3 floors was... More

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Joan R, Front Office Manager at BEST WESTERN Staunton Inn, responded to this review

I am sorry your stay with us on your last visit was disappointing. I want to apologize for the condition of the tub and the fact that the fridge was not working. I also want to apologize for the heating unit in the next room you were put into and to also let you know that our front desk would... More

A TripAdvisor Member
4 of 5 stars Reviewed 5 weeks ago

Staff was absolutely incredible!! Freeway is easy on easy off access. Close to shopping and historic downtown. The breakfast was great, pool was clean. Other then the stink bug infestation. My stay at this hotel was an A+. We WILL BE BACK TO VISIT.

Was this review helpful? Yes
Joan R, Front Office Manager at BEST WESTERN Staunton Inn, responded to this review

Thank you for the wonderful comments about the staff, the breakfast and the pool. The stink bug problem is ongoing, especially during the winter months. Hopefully this problem will be solved as the weather changes. Thanks for the A+ rating. Looking forward to seeing you again in the very near future. 540-885-1112 or BW47081@yahoo.com More

Knoxville TN, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2014

I had stayed at this Inn prior to this time. I thoroughly enjoyed myself even while on business. It is a relaxing Inn and I traveled a little further than I had planned just to stay here again. I have told several of my colleagues about this Inn and they have also enjoyed staying here.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joan R, Front Office Manager at BEST WESTERN Staunton Inn, responded to this review

We are glad that you enjoyed your visit with us and took the time to put your comments on Trip Advisor. We are also very appreciative that you would recommend our hotel to your colleagues and glad that they have stayed also. We look forward to seeing you the next time you travel through our area. If you ever need... More

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Additional Information about BEST WESTERN Staunton Inn

Also Known As:
Best Western Staunton Hotel Staunton
Best Western Staunton Hotel
Best Western Staunton
Staunton Best Western
Address: 92 Rowe Rd, PO Box 37, Staunton, VA 24401
Phone Number:
Location: United States > Virginia > Staunton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Staunton
#5 Business Hotel in Staunton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Staunton Inn 2.5*
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