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Staunton / Walnut Hills KOA

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484 Walnut Hills Road, Staunton, VA 24401-6936 (Formerly Walnut Hills Campground and RV Resort)
Hotel amenities
Staunton / Walnut Hills KOA
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41 reviews from our community

Traveler rating
    16
    14
    4
    3
    4
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12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Bristol, Tennessee
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The layout of this campground is very nice. There's a nice man-made lake along with a dog park, playground, open fields as well as some woods. I would have two complaints : 1.) The spots were small. 2.) I asked to leave the camper for two hours past checkout (which is 12:00) due to a commitment we had in Staunton.... More

Was this review helpful? Yes 1
Bryan, Texas
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I stopped here for 3 nights to visit some historical sights and ride our motorcycles. We called ahead and let them know the size of our motor home, we needed 50 amps and that we had a full size pickup pulling an enclosed trailer in addition. We reserved a "pull through" site and knew that our trailer... More

Was this review helpful? Yes 3
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

Although we live locally (within 10 miles of the campground), we usually camp here at least twice a year...always for our first trip of the season (close to home in case we have any problems). This year we brought along our 3 year old grand daughter--her first camping experience. She had a wonderful time! She especially enjoyed the ducks and... More

Was this review helpful? Yes 7
Richmond, Virginia
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 4, 2014 via mobile

My wife and I picked this KOA as our weekend getaway place. The VIK sites at the top of the campground have beautiful views of the park, lake and surrounding mountains. The bathrooms are cleaned regularly and have always been fine for us. The surrounding area has lots of things to do, history, wineries and breweries just to name a... More

Was this review helpful? Yes 6
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 4, 2014

This was our 3rd stay at Walnut Hills and it was as expected, wonderful! The campground is well maintained, the sites for the most part are large and level. If you're traveling with kids there are things for them to do. A big plus for us is the large, fenced in dog run. Our 2 Beagles love being able to... More

Was this review helpful? Yes 5
Souther California
Top Contributor
211 reviews 211 reviews
49 hotel reviews
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed August 3, 2014

This is a very good park. The staff was excellent. The setting up on top of the hill is great overlooking the lake. The road leading to the park is paved but narrow. Just take it slow and I had no problems. There is little traffic on that road and only encountered one car and one horse trailer. The road... More

Was this review helpful? Yes 7
Erika Z, Manager at Staunton / Walnut Hills KOA, responded to this review

We're so glad you enjoyed your recent stay with us! Thanks for the advice on disconnecting tow vehicles at the bottom of the hill before driving up - this is definitely valuable information for our campers to have! We hope to see you again soon. More

Edenton, North Carolina
Contributor
19 reviews 19 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 30, 2014 via mobile

I have read multiple reviews on here about poor customer service and I have to disagree. I thought the staff were very nice and friendly. I never experienced any rudeness or immaturity. I stayed in one of the cabins it was clean and had plenty of room for a family of 5 when if rained. Pool was clean and they... More

Was this review helpful? Yes 7
Erika Z, Manager at Staunton / Walnut Hills KOA, responded to this review

Thanks so much for staying with us! Our staff was glad to hear that you had an excellent time at our facility and we look forward to seeing you at our campground again soon. More

Naples, Italy
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 22, 2014

Our family stayed in the cabin rentals they were spotless clean. This camp ground had every thing you could want. The grounds were very well kept.The customer service we had at the front desk from Christine was top notch and she was very knowledgeable about the area. Thanks to all our new friends at KOA Staunton VA.

Was this review helpful? Yes 12
Erika Z, Manager at Staunton / Walnut Hills KOA, responded to this review

Thanks so much for your feedback. Christine, in particular, was tickled to hear that you enjoyed your stay, and we hope that you'll stop by when you're in the area again! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 14, 2014

This was our second stay at this location. It has really gone downhill when it comes to customer service and safety. The owner is extremely rude. They have allowed multiple people to take up permanent residence here causing suspicious activity. We witnessed police activity during our stay. The manager is very immature and rude and could use some customer service... More

Was this review helpful? Yes 6
Erika Z, Manager at Staunton / Walnut Hills KOA, responded to this review

I'm very sorry you and your family had such an unpleasant stay at our facility and wish things had turned out differently. As you state, we do have extended-stay campers at our campground, and one of these campers passed away of natural causes while you were here, which accounts for the police and ambulance activity. I'm sorry you found me... More

1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 11, 2014 via mobile

Stayed here for the second time with my brother and his family. This is a halfway point for us and is a nice alternative for a hotel since there are five kids. Grounds are beautiful , stayed in the largest cabin in the campground. We were unable to park both our vehicles at the cabin ( there is plenty of... More

Was this review helpful? Yes 6
Erika Z, Manager at Staunton / Walnut Hills KOA, responded to this review

I'm sorry you had a less-than wonderful time at our park. While we have tried to replicate the problems you experienced with the toilet, we have found it flushes perfectly; perhaps the wipes you attempted to flush backed up our system. We will also consider your comments about the towel rods and see if there is an improvement that can... More

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Additional Information about Staunton / Walnut Hills KOA

Address: 484 Walnut Hills Road, Staunton, VA 24401-6936 (Formerly Walnut Hills Campground and RV Resort)
Location: United States > Virginia > Staunton
Price Range (Based on Average Rates): $

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