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Comfort Inn

2.0 of 5 1302 Richmond Ave., Staunton, VA 24401
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Comfort Inn
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Comfort Inn
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200 reviews from our community

Traveler rating
    74
    59
    34
    23
    10
See reviews for
69
60
19
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (49)
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    (67)
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    (53)
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    (31)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

I had not planned for an overnight stay in VA in my trip from NC to Winchester, however, I totaled my car in the snow on the way, and Comfort Inn was happy to accommodate me on very short notice. I was met by a warm, informative staff, and helped to my room by Tanya and Terri, two of the... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Driving between New Jersey and Atlanta this was a perfect halfway point. Located right of the highway. Staff were extremely helpful and pleasant. Rooms clean, well appointed and in good condition. Popcorn machine in lobby is inviting. Typical Choice Hotel breakfast except one highlight is locally made Southern biscuits.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

We are so pleased that our location right off Interstate 81 was convenient for your needs during your recent drive between New Jersey and Atlanta, GA. We appreciate your compliments on how clean and well-appointed our guest rooms are and it was a great pleasure to share your kind words regarding our staff with them. We take great pride in... More 

Louisa, Virginia
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I first stayed in this hotel for an art show I was participating in. We liked it so much that we returned for our 25th anniversary. We loved the room with the whirlpool bath. It was spacious and comfortable. It is also nice that this property has smoking rooms available. The front desk people were very nice... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

We're blushing - thank you for your very kind review! It was a pleasure to have you stay with us during the art show and we are delighted you decided to return for your 25th anniversary. We are pleased to hear that you were comfortable in your spacious guest room and enjoyed our complimentary breakfast buffet. We appreciate your comment... More 

Staunton, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2014

The hotel was clean, check in was quick and efficient as was check out. The room was nice although the bathroom was a little small. Free breakfast and even a snack in the evening. One of the best features of this hotel is that it is convenient to travel and exploring Staunton. It is just off I81 and I64. It... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

We are pleased that you and your family enjoyed all your stay with us and found our location to be convenient to the the Frontier Culture Museum, American Shakespeare Theater and so many other local attractions. We appreciate your compliments on our efficient staff, free breakfast and nice, clean rooms. We look forward to the opportunity to be of service... More 

Linden,Pennsylvania
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 29, 2014

We stayed here on our way home from a long trip, nice easy on/off location from the highway. The room was clean,bathrooms were very small but overall a good stay. Had a nice free breakfast in the morning as well

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for being our guest and for taking the time to share your experience with other travelers here on TripAdvisor. We are delighted to hear that you were comfortable during your stay and enjoyed our convenient location and free breakfast. We have high standards for the cleanliness of our hotel and guest rooms, so we truly appreciate your compliments... More 

Syracuse, New York
Top Contributor
56 reviews 56 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 7, 2014

The hotel was very clean, and the rooms were very clean as well. The bathrooms were small but very clean. The price for a king size bed with a large sitting area was $89.00. The ladies at the desk were most helpful in recommending a great restaurant for delivery of a full meal. (I will review the restaurant in another... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for trusting the Comfort Inn Staunton for your hotel needs during your recent visit to the Staunton area. As a TripAdvisor Top Contributor, it is obvious that you travel a great deal and have certain expectations when staying in a hotel so a great review from you means the world to us. Thank you for taking the time... More 

Senior Contributor
32 reviews 32 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 10, 2014

Room was not very clean. Needs a good deep cleaning, Only spent one night and I was glad we moved on. When getting ready for bed our sink was clogged we asked the front desk for drain o he said he would bring it up after 2 hours we finally said forget it. Nasty black stuff was coming out and... More 

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

While it is never easy to receive less-than-positive feedback, we appreciate all feedback as it helps to ensure a superior experience for future guests. We take all guest concerns and feedback very seriously and would greatly appreciate knowing the details of your stay so that we can ensure that your specific concerns are addressed. I have contacted you privately to... More 

Leesville, Louisiana
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 2, 2014

Check in and received my discount and the staff was really nice. Stayed on the second floor and the room was clean and the bed was great. Had the breakfast and the area was kept clean and had everything you want for a breakfast. Its on my I will return list.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your kind review! We strive for excellence and appreciate you taking the time to let us know what we did right. We enjoyed your compliments on our friendly staff and clean, comfortable rooms. We are thrilled to have won your loyalty and look forward to your next visit. More 

Townville
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2014

The property was clean, the front desk employees were friendly and the beds were comfortable. The restaurant they recommended for dinner was very good. The breakfast items were hot and good and the lady working in that area was very friendly and efficient. The rooms could use some minor repairs but everything worked well.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for being our guest and for taking the time to share your experience with other travelers. We truly appreciate your comments on the cleanliness of the hotel and guest rooms, the friendliness of the staff and the comfort of the beds. I am so pleased to hear that you enjoyed our complimentary breakfast buffet. It is important to... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 28, 2014

Weekend group event and arrangements made by friends. Everyone noticed smell of deodorizer ... do they use this to mask smell of "pet guests"? We bought scented candles to help. Carpets were very worn and dirty looking. One person bathroom. Wiped water from bathroom floor which was filthy (see pic). Bed was comfy as were pillows but room very tight.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Our goal is for each of our guests to have a great stay where everything exceeds their expectations an I am sorry to hear this was not the case during your stay. We do use a Eucalyptus scented disinfectant in the course of cleaning rooms between guests and I am sorry if this scent was not to your liking. I... More 

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Additional Information about Comfort Inn

Address: 1302 Richmond Ave., Staunton, VA 24401
Phone Number:
Location: United States > Virginia > Staunton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 96
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Also Known As:
Comfort Hotel Staunton
Comfort Inn Staunton
Staunton Comfort Inn

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