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All 15 Staunton hotels

Comfort Inn

2.0 of 5 Hotel   |   1302 Richmond Ave., Staunton, VA 24401
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67%
Ranked #9 of 15 Hotels in Staunton
A recent review
5 of 5 stars reviewed yesterday
JIM S CLEARWATER
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183 reviews from our community

Traveler rating
    64
    55
    32
    22
    10
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63
54
18
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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CLEARWATER
Top Contributor
69 reviews 69 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed yesterday NEW

Made reservations and we were warmly welcomed. The room is spacious with fridge, microwave, and flat screen. Both room and bath were sparkling clean. Breakfast was good with choices of items. Coffee was hot-fresh and good. Will stay again when in the area

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Lititz, Pennsylvania
Senior Contributor
35 reviews 35 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy access from Rt.81 and close to restaurants. The room was adequate with all the little amenities you might need. Our room, faced the huge Comfort Inn sign which was lit throughout the night and we couldn't figure out how to work the darkening blinds which we were told were present after we left. TV was sitting on a table... More

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

It appears that you travel a lot, so a positive review from you means the world to us. We appreciate your comments on our convenient location and great amenities. We are sorry to hear that you had trouble with our room-darkening blinds. Should your travels permit a return visit, please be sure to let us know if we can be... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is a great location just off the highway. We checked in late at night and the parking lot was well lit and the front desk clerk was very friendly. The rooms are just average but it was clean. Good spot for an overnight. There is also a Waffle house within walking distance across the parking lot.

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for being our guest and for taking the time to provide feedback on your recent stay. We appreciate your kind comments on our convenient location, friendly staff and clean rooms. We look forward to welcoming you back the next time your travels bring you to the Staunton area. More

Contributor
18 reviews 18 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 8, 2014

Vacation travel. Going to Rt 11 Yard Crawl tmrw. If you are unfamiliar with the Yard Crawl go just once. We didn't have a reservation but we often stay at Choice hotels. Juanita was terrific. She could not get us a first floor room but put us on second floor near elevator. The room had two queen size beds (very... More

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking time out of your busy day to write such a detailed review of your recent stay at the Comfort Inn Staunton. We are delighted that you enjoyed your time with us and we appreciate the 5-star rating! Thank you for your comments on our helpful staff, clean, comfortable accommodations, convenient location and complimentary breakfast buffet. We... More

Oconomowoc, Wisconsin
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 26, 2014

When we checked into the Comfort Inn the desk clerks were both very friendly. When we entered our room we found urine on the toilet seat and floor. The tub had scum and hair on the outside and the bed linens had not been changed. The clerks were very accommodating and switched rooms for us. The next room was much... More

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

We take all guest concerns and feedback very seriously and we appreciate you taking the time to bring this matter to our attention. We have high standards for the cleanliness of our guest rooms and we are disappointed to hear that these standards were not met during your stay. Please accept our apologies for the state of the first room... More

Maywood, New Jersey
1 review
5 of 5 stars Reviewed July 24, 2014

My husband and I stayed at this hotel. Our car broke down and the ladies at the Comfort Inn accommodated us for additional days. They were very helpful and kind. We felt right at home. Thanks again for everything ladies.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for being our guest and for taking the time to review your experience. Please know that it was our pleasure to have you and your husband and to accommodate you for your additional stay when it became necessary. It is our goal to welcome each of our guests as we would a guest in our own home and... More

Atco, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 22, 2014

We liked the hotel very much. It was very easy to find. The staff was Great !! They were always helpful and answered any questions we had about the area. The pool was nice and warm. They also had a nice playground for the kids. Breakfast was good and had a good selection waffles, eggs, sausage and gravy etc .

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for being our guest and for taking the time to share your experience with other travelers here on TripAdvisor. We are pleased to hear that you enjoyed your stay at our convenient location and that our staff was knowledgeable and helpful. Thank you for commenting on the wide variety of foods offered on our complimentary breakfast buffet. It's... More

Fayetteville, Arkansas
Top Contributor
59 reviews 59 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 22, 2014

We forgot to check the reviews ahead of time, but we have stayed at many Comfort Inns and had a wonderful experience so we thought we were ok. The hotel and rooms could us a good updating. The staff was wonderful and helpful and the breakfast was good. The rooms are small, smelled, and plenty of stains on carpets and... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for being our guest and for your loyalty to our brand. Please accept our sincere apologies that all aspects of your most recent stay did not live up to your expectations. While we appreciate your comments on our wonderful staff and complimentary breakfast buffet, we are disheartened by your comments regarding the cleanliness of your room and the... More

2 reviews
2 of 5 stars Reviewed July 21, 2014 via mobile

Walking into this hotel, the staff was super-friendly and everything seemed promising. However, the only room available was a smoking room so we were a little worried about the smell. There was some lingering cigarette smell, but the mustyness was worse. I am not sure what people mean by clean, because our room had dirt in the edges of the... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave candid feedback on your recent stay. As noted in other reviews, we are generally known not only for our friendly and helpful staff, but also for the cleanliness of our guest rooms. I am very sorry to hear that we did not live up to this reputation during your stay. I have... More

Fort Myers Beach, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 15, 2014

Very pleasant stopover on our way back home to FL from PA! First thing.... My husband and I forgot to take a room key with us when we left for dinner, but Juanita saved us by graciously making us another one (and by not making fun of us... Lol) Later, we bought a bottle of wine and then realized we... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for this 5-star review of your recent stay at the Comfort Inn Staunton. It was a pleasure to have you as our guest and I am delighted to hear that you received top-notch customer service while you were with us. We appreciate your comments on our friendly staff and comfortable beds. We look forward to welcoming you back... More

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Additional Information about Comfort Inn

Address: 1302 Richmond Ave., Staunton, VA 24401
Phone Number:
Location: United States > Virginia > Staunton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 96
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Also Known As:
Comfort Hotel Staunton
Comfort Inn Staunton
Staunton Comfort Inn

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