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Comfort Inn

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1302 Richmond Ave., Staunton, VA 24401
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1 room 1 guest
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Comfort Inn
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219 Reviews from our TripAdvisor Community

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Traveler rating
    80
    66
    37
    23
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
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English first
  • All months
    (219)
  • Mar-May only
    (58)
  • Jun-Aug only
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Viera, Florida
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This motel is right off Interstate 81 and located close to several restaurants. We were met by a friendly desk clerk named Chris. He was mist helpful and upbeat. The Hotel is clean and well maintained. Our room was also clean and comfortable and certainly met our expectations. Breakfast was a little sparse but I think that was due to... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

We are delighted to hear that you were comfortable during your stay, received great service and enjoyed our convenient location near Interstate 81 and a number of dining options. We appreciate your compliments on the cleanliness of our hotel and guest rooms as we have high standards for cleanliness and it is always nice to receive positive feedback. On behalf... More 

Richmond, Virginia
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We were out for an overnight trip and ended up at this property. It is convenient to I81 and is pet friendly. It is a non smoking facility so the property was fresh smelling when you walk in. It actually smelled like pop corn which was complementary in the lobby. The linens were fresh and clean as was the bed... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for choosing Comfort Inn Staunton for your overnight accommodations during your recent trip and thank you for taking the time to write a detailed review of your stay for fellow travelers. It is always a pleasure for us to hear how we are doing from the perspective of our guests and we truly appreciate your insights. Thank you... More 

Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms are ok for pet people. We just did one night and found it comfortable for that. The front desk staff greeted us with a little bag of treats for our cat which was sweet. Ample restaurants are in the area. It is a good "passing through" motel.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

We enjoy being a pet-friendly hotel and it was a pleasure welcoming you and your feline friend during your recent stay. We are pleased to hear that you were comfortable during your stay and enjoyed our convenient location. We hope to have the pleasure of welcoming you back again in the future and hope to always exceed your expectations. More 

Virginia Beach, Virginia
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When we arrived, we realized there was what appeared to be a family reunion that was staying at the hotel. The pool had about 50 people in it, of all ages, and many other men and women of various ages were hanging around the entrance to the hotel. It was a bit unnerving, people just sitting and watching us. I... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for the opportunity to apologize for the disappointing aspects of your stay. We did indeed have a large group staying with us and I am sorry for any impact this had on your stay. We strive to ensure each of our guests has a great stay where everything exceeds their expectations and it is always disappointing to hear... More 

Atlanta, Georgia
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 12, 2015

My husband and I travel extensively for business. We stayed here for one night, passing through VA, on our way to our next appointment. Super comfy bed! Clean room and bathroom (stained toilet bowl, super small). Nice room. Nice hotel and staff. Decent breakfast. Good coffee. We would stay here again.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

It is always a pleasure to receive positive feedback, but it is especially heartwarming to get such kind compliments from seasoned travelers. Thank you for choosing Comfort Inn Staunton for your overnight accommodations during your recent business trip. We look forward to providing you with the same pleasant accommodations and friendly service during your next stay! More 

Williamsburg, Virginia, United States
Level Contributor
118 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed July 6, 2015

This hotel is convenient right off I-81...The staff was very friendly and very courteous...They were helpful in suggesting activities and restaurants in the area...The rooms were clean and a decent size, my only thing is the bathroom was a little small...They have an outdoor pool and have a popcorn machine in the lobby where you can get popcorn any time... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Dear Brenda L., As a TripAdvisor Level 6 Contributor, it is obvious that you travel a great deal and have certain expectations when you stay in a hotel, so we are very pleased to receive your positive feedback on your recent stay at Comfort Inn Staunton. We always love hearing that our guests' expectations were exceeded! Thank you for your... More 

1 review
3 of 5 stars Reviewed June 14, 2015 via mobile

Hotel is good but need to update little bit.but when i wake up in the morning and went for the breakfast i surprised!!!!The lady name EDITHA.she is owesome.table by table she asking people is everything ok...she is realy helping hand and great....

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your experience at Comfort Inn Staunton. We are delighted to hear that you enjoyed great service during your stay. We are constantly working to keep our hotel fresh and up-to-date for our guests and I am pleased to share that we have a number of upgrades and improvements planned in the coming... More 

1 review
1 of 5 stars Reviewed June 5, 2015

Stink bug in the room and when the staff was confronted with it they said they were throughout the building We looked at three other rooms ,we chose one without bugs Staff was very rude wouldn't go back.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Please accept our sincere apologies for the stinkbug you encountered. These critters which may release a foul, musty odor when they feel "threatened" have visited mid-Atlantic America from their native China, Japan and Korea. In their native lands, their population growth is controlled by the Asian wasp. Unfortunately, they are resistant to man-made pesticides and in the absence of their... More 

Louisa, Virginia
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 5, 2015

I really like this hotel. I've stayed here for business and for a weekend getaway and it never disappoints. The whirlpool room is spacious and relaxing after a hard day. The front desk staff is friendly and helpful and has a sense of humor. I like that they have both hard and soft pillows.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for trusting Comfort Inn Staunton for your hotel needs whenever your travels bring you to our area for business or pleasure. We are delighted to hear that your stays have always met your expectations and that you are comfortable in one of our spacious whirlpool rooms. We look forward to welcoming you back again soon! More 

Holiday, Fl.
Level Contributor
62 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 4, 2015

Easy to get to on Rt81. Excellent looking facility, we were given a newly renovated room which was great. Understand later this year they will be renovating the others. Staff was very helpfull. Breakfast was the standard for Comfort Inns. Lookng forward to our next stay

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

We are so pleased to hear that you enjoyed our convenient location near Interstate 81 and the newly renovated room in which you stayed. We do plan to renovate additional rooms later this year and we look forward to sharing those with our guests once complete. Thank you for your kind compliments to our staff on the service you received... More 

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