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All 15 Staunton hotels

Comfort Inn

2.0 of 5 Hotel   |   1302 Richmond Ave., Staunton, VA 24401
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Comfort Inn
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67%
Ranked #9 of 15 hotels in Staunton
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
taffytrixie Indiana
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169 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
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English first
Indiana
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

There were quite a few offerings from the hotel coupon book that were located at this exit. One drawback to the Comfort Inn is that there isn't an indoor pool, but in all of the other aspects, this is a remarkable hotel. Lori checked us in efficiently and she was extremely pleasant and very professional. The room was clean and... More

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Midland Park, NJ
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped here on our way home from the Nascar race in Martinsville,VA.We were tired and we have stopped at this exit off I-81 , its a nice area. We tried the Sleep Inn first and the very rude lady behind the desk told us don't bother waiting we have no rooms, so we went up the road to the... More

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for being our guest and for taking the time to share your experience with other travelers here on TripAdvisor. We are so glad you found your way to us after the race and that you were greeted by our friendly staff and a comfortable bed! It is always nice to hear our guests had a good night's sleep... More

Litchfield, New Hampshire
1 review
4 of 5 stars Reviewed 1 week ago via mobile

The room was very nice--clean, attractive, comfortable-- and the breakfast was typically adequate. But what stood out for us was their welcoming attitude towards pets. The receptionist gave each dog a paper bag with a treat, a toy, plastic bags, and a message to be read to the owner about how to take care of the pet during the stay.... More

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

It is such a pleasure to to be a pet-friendly hotel and we always love hearing from happy "pet parents". We know how important is it to find quality lodging while traveling with pets. Thank you for your comments on our clean, comfortable rooms and complimentary breakfast buffet. We are so glad to hear that you plan to stay with... More

2 reviews
5 of 5 stars Reviewed March 18, 2014 via mobile

We have stayed at this motel several times. Every stay has been great. You get good service from the people that work there. Rooms are really nice breakfast is good. I would say stay here you want regret it.

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

On behalf of the entire Comfort Inn Staunton team, thank you for being our guest and for taking the time to share your experience with others. Your compliments on our hotel, our staff and our complimentary breakfast are especially heartwarming coming from someone who has stayed with us several times and has come to expect a high level of satisfaction.... More

Sparta, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2014

I would like to greatly commend Joni Lockridge who was working the front desk when I, (as a 65 year old woman traveling alone from GA to NJ, developed a severe vertigo episode),came downstairs to seek help about 7:20 am on December 29, 2013. At first I just asked if they had dramamine or bonine, but of course that was... More

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your kind words. We were so glad to share all you had to say with Joni - she was very pleased to hear you are doing well. It is always our goal to treat our guests as if they are a guest in our own home and it sounds as though Joni cared for you... More

Columbia, South Carolina
Top Contributor
87 reviews 87 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 26, 2013

Just an overnight stay while traveling. We used the coupons books, and chose this hotels since they had queen and king size beds and a hot breakfast. The lobby was decorated beautifully for Christmas and there was free hot popcorn available, which was a treat. Breakfast was good, with eggs and sausage along with normal continental breakfast items.

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your review of your recent stay at the Comfort Inn Staunton. We are glad our rooms were comfortable and convenient for your needs and that you enjoyed the complimentary full hot/cold breakfast buffet! Our team does take great pride in creating a cozy and inviting “home away from home” atmosphere which includes lovely seasonal decorations... More

Ithaca, New York
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 6, 2013

We've stayed at this hotel twice in the last ten days, going and coming on I-81 from New York State to Georgia. The rooms were clean and spacious, although the bathroom on one night was quite small. Breakfast choices were above par; staff friendly; check-in and check-out were easy. We'll stay here again on our next trip. Very close to... More

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Sarah H, Public Relations Manager at Comfort Inn, responded to this review

We so appreciate your taking the time to share your comments about your stays at our Comfort Inn with the Trip Advisor community. We love to hear that a guest experience is so positive that the guest not only returns again but also encourage others to visit with us. As you noted, our location is very convenient to travelers on... More

New York
Contributor
16 reviews 16 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 3, 2013

We stayed here about 4 years ago and were very impressed by the cleanliness. This time around it was still pretty clean but looking a bit worn. Again, traveling with our dog, we were not told there would be a fee when we booked only to be charged at the hotel $10 for the dog. (not much but I don't... More

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your return visit. We were very disappointed to hear that your subsequent visit did not meet your expectations and do appreciate your feedback. As a pet friendly hotel, our minimal pet fee is mentioned on the franchise website and the goal is that this is mentioned to our guests during the actual reservation process. We are very... More

Spartanburg, South Carolina
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 26, 2013

Check in was the best part of our stay; the young lady at the front desk was super nice. We arrived around 7:30 pm on Saturday night. The first room (King bed) we were given was on the second floor. The room appeared as though housekeeping had dipped out in the middle of cleaning; mattress was propped up against the... More

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for the review about your recent stay at the Comfort Inn. We are very pleased to hear that the greeting staff member was "super nice". While it was difficult to hear that other aspects of your stay were not up to par, we appreciate your letting us know so that we are able to use your feedback to... More

North East, Pennsylvania
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 21, 2013

Handy location just off of I81. Check-in was quick and easy. Discount for AAA but not sure about military Staff very friendly and helpful especially the woman in the breakfast area. Carpet in room stained. Bathroom small but clean. Complimentary breakfast served starting at 6:00 am. The breakfast looked extensive but we only grabbed a coffee and checked out. There... More

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Mid_AtlanticMichele, Public Relations Manager at Comfort Inn, responded to this review

Thank you for the taking the time to post a review about your recent visit at the Comfort Inn Staunton. As you noted, we are convenient to I-81 and close to not only the Waffle House but several other dining options. Thank you for your compliments on the friendliness of our staff! Our complimentary breakfast is extensive - with both... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel Staunton
Comfort Hotel
Comfort Inn Staunton
Staunton Comfort Inn
Address: 1302 Richmond Ave., Staunton, VA 24401
Location: United States > Virginia > Staunton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 hotels in Staunton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Official Description (provided by the hotel):
Centrally located in the Shenandoah Valley on Interstate 81, the Comfort Inn® hotel in Staunton is surrounded by the majestic Blue Ridge Mountains. This Virginia hotel is near Frontier Culture Museum, Mary Baldwin College, Woodrow Wilson Presidential Library and Blue Ridge Parkway scenic drive. Additional points of interest near the Staunton Comfort Inninclude Blackfriars Playhouse, Skyline Drive, Natural Chimneys and Grand Caverns, P. Buckley Moss Museum, and James Madison University.Local businesses minutes from the hotel include DuPont,Genicom, Hershey's Chocolate, McKee Foods and the Virginia Military Institute. While in Staunton, be sure to visit the quaint antique shops, local restaurants and lounges. ... more   less 
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