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Comfort Inn

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1302 Richmond Ave., Staunton, VA 24401
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217 Reviews from our TripAdvisor Community

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Traveler rating
    80
    64
    37
    23
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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    (217)
  • Mar-May only
    (58)
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A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

The rooms are ok for pet people. We just did one night and found it comfortable for that. The front desk staff greeted us with a little bag of treats for our cat which was sweet. Ample restaurants are in the area. It is a good "passing through" motel.

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Virginia Beach, Virginia
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

When we arrived, we realized there was what appeared to be a family reunion that was staying at the hotel. The pool had about 50 people in it, of all ages, and many other men and women of various ages were hanging around the entrance to the hotel. It was a bit unnerving, people just sitting and watching us. I... More 

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Atlanta, Georgia
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I travel extensively for business. We stayed here for one night, passing through VA, on our way to our next appointment. Super comfy bed! Clean room and bathroom (stained toilet bowl, super small). Nice room. Nice hotel and staff. Decent breakfast. Good coffee. We would stay here again.

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

It is always a pleasure to receive positive feedback, but it is especially heartwarming to get such kind compliments from seasoned travelers. Thank you for choosing Comfort Inn Staunton for your overnight accommodations during your recent business trip. We look forward to providing you with the same pleasant accommodations and friendly service during your next stay! More 

Williamsburg, Virginia, United States
Level Contributor
116 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is convenient right off I-81...The staff was very friendly and very courteous...They were helpful in suggesting activities and restaurants in the area...The rooms were clean and a decent size, my only thing is the bathroom was a little small...They have an outdoor pool and have a popcorn machine in the lobby where you can get popcorn any time... More 

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Dear Brenda L., As a TripAdvisor Level 6 Contributor, it is obvious that you travel a great deal and have certain expectations when you stay in a hotel, so we are very pleased to receive your positive feedback on your recent stay at Comfort Inn Staunton. We always love hearing that our guests' expectations were exceeded! Thank you for your... More 

1 review
3 of 5 stars Reviewed June 14, 2015 via mobile

Hotel is good but need to update little bit.but when i wake up in the morning and went for the breakfast i surprised!!!!The lady name EDITHA.she is owesome.table by table she asking people is everything ok...she is realy helping hand and great....

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your experience at Comfort Inn Staunton. We are delighted to hear that you enjoyed great service during your stay. We are constantly working to keep our hotel fresh and up-to-date for our guests and I am pleased to share that we have a number of upgrades and improvements planned in the coming... More 

1 review
1 of 5 stars Reviewed June 5, 2015

Stink bug in the room and when the staff was confronted with it they said they were throughout the building We looked at three other rooms ,we chose one without bugs Staff was very rude wouldn't go back.

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Please accept our sincere apologies for the stinkbug you encountered. These critters which may release a foul, musty odor when they feel "threatened" have visited mid-Atlantic America from their native China, Japan and Korea. In their native lands, their population growth is controlled by the Asian wasp. Unfortunately, they are resistant to man-made pesticides and in the absence of their... More 

Louisa, Virginia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 5, 2015

I really like this hotel. I've stayed here for business and for a weekend getaway and it never disappoints. The whirlpool room is spacious and relaxing after a hard day. The front desk staff is friendly and helpful and has a sense of humor. I like that they have both hard and soft pillows.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for trusting Comfort Inn Staunton for your hotel needs whenever your travels bring you to our area for business or pleasure. We are delighted to hear that your stays have always met your expectations and that you are comfortable in one of our spacious whirlpool rooms. We look forward to welcoming you back again soon! More 

Holiday, Fl.
Level Contributor
62 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 4, 2015

Easy to get to on Rt81. Excellent looking facility, we were given a newly renovated room which was great. Understand later this year they will be renovating the others. Staff was very helpfull. Breakfast was the standard for Comfort Inns. Lookng forward to our next stay

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

We are so pleased to hear that you enjoyed our convenient location near Interstate 81 and the newly renovated room in which you stayed. We do plan to renovate additional rooms later this year and we look forward to sharing those with our guests once complete. Thank you for your kind compliments to our staff on the service you received... More 

Albany, NY
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 23, 2015

We were winging it on a trip South, and had no reservations for the night we ended up here. Staff was very friendly and helpful (especially after traveling companion left her bathroom kit behind - staff knew exactly who left it and how to return it). Location is convenient to I-81 and is about 10-15 minutes from downtown Staunton and... More 

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Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

We are so pleased that chance brought you to Comfort Inn Staunton as it was a pleasure having you as our guests. Thank you so much for taking the time to share your experience. We especially appreciate your comments on our convenient location, clean rooms and quiet atmosphere. It was our pleasure to reunite your travel companion with her lost... More 

Jacksonville, Fl.
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 19, 2015

Showed up for an extended stay, 5 days, and had made a mistake in the type of room that I wanted. The staff and management were very gracious in making changes necessary to insure a pleasant stay. Accommodations were excellent, breakfast met expectations and staff made sure that we had everything we needed. We were visiting family in the area... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Our staff is always happy to accommodate our guests' requests whenever it is possible for us to do so and we were more than glad to make the necessary changes to your reservation so that you would be comfortable during your stay. We are delighted that you enjoyed your stay and we truly appreciate your 5-bubble TripAdvisor review and high... More 

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