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All 15 Staunton hotels

Comfort Inn

2.0 of 5 Hotel   |   1302 Richmond Ave., Staunton, VA 24401
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67%
Ranked #9 of 15 hotels in Staunton
A recent review
5 of 5 stars reviewed 2 weeks ago
Jeffrey B
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  • Reviews (180)
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180 people have reviewed this hotel

Traveler rating
    63
    54
    31
    22
    10
See reviews for
63
52
18
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Vacation travel. Going to Rt 11 Yard Crawl tmrw. If you are unfamiliar with the Yard Crawl go just once. We didn't have a reservation but we often stay at Choice hotels. Juanita was terrific. She could not get us a first floor room but put us on second floor near elevator. The room had two queen size beds (very... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking time out of your busy day to write such a detailed review of your recent stay at the Comfort Inn Staunton. We are delighted that you enjoyed your time with us and we appreciate the 5-star rating! Thank you for your comments on our helpful staff, clean, comfortable accommodations, convenient location and complimentary breakfast buffet. We... More

Oconomowoc, Wisconsin
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When we checked into the Comfort Inn the desk clerks were both very friendly. When we entered our room we found urine on the toilet seat and floor. The tub had scum and hair on the outside and the bed linens had not been changed. The clerks were very accommodating and switched rooms for us. The next room was much... More

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

We take all guest concerns and feedback very seriously and we appreciate you taking the time to bring this matter to our attention. We have high standards for the cleanliness of our guest rooms and we are disappointed to hear that these standards were not met during your stay. Please accept our apologies for the state of the first room... More

Maywood, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at this hotel. Our car broke down and the ladies at the Comfort Inn accommodated us for additional days. They were very helpful and kind. We felt right at home. Thanks again for everything ladies.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for being our guest and for taking the time to review your experience. Please know that it was our pleasure to have you and your husband and to accommodate you for your additional stay when it became necessary. It is our goal to welcome each of our guests as we would a guest in our own home and... More

Atco, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We liked the hotel very much. It was very easy to find. The staff was Great !! They were always helpful and answered any questions we had about the area. The pool was nice and warm. They also had a nice playground for the kids. Breakfast was good and had a good selection waffles, eggs, sausage and gravy etc .

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for being our guest and for taking the time to share your experience with other travelers here on TripAdvisor. We are pleased to hear that you enjoyed your stay at our convenient location and that our staff was knowledgeable and helpful. Thank you for commenting on the wide variety of foods offered on our complimentary breakfast buffet. It's... More

Fayetteville, Arkansas
Top Contributor
59 reviews 59 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We forgot to check the reviews ahead of time, but we have stayed at many Comfort Inns and had a wonderful experience so we thought we were ok. The hotel and rooms could us a good updating. The staff was wonderful and helpful and the breakfast was good. The rooms are small, smelled, and plenty of stains on carpets and... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for being our guest and for your loyalty to our brand. Please accept our sincere apologies that all aspects of your most recent stay did not live up to your expectations. While we appreciate your comments on our wonderful staff and complimentary breakfast buffet, we are disheartened by your comments regarding the cleanliness of your room and the... More

2 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Walking into this hotel, the staff was super-friendly and everything seemed promising. However, the only room available was a smoking room so we were a little worried about the smell. There was some lingering cigarette smell, but the mustyness was worse. I am not sure what people mean by clean, because our room had dirt in the edges of the... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave candid feedback on your recent stay. As noted in other reviews, we are generally known not only for our friendly and helpful staff, but also for the cleanliness of our guest rooms. I am very sorry to hear that we did not live up to this reputation during your stay. I have... More

Fort Myers Beach, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2014

Very pleasant stopover on our way back home to FL from PA! First thing.... My husband and I forgot to take a room key with us when we left for dinner, but Juanita saved us by graciously making us another one (and by not making fun of us... Lol) Later, we bought a bottle of wine and then realized we... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for this 5-star review of your recent stay at the Comfort Inn Staunton. It was a pleasure to have you as our guest and I am delighted to hear that you received top-notch customer service while you were with us. We appreciate your comments on our friendly staff and comfortable beds. We look forward to welcoming you back... More

Old Bridge, New Jersey
Top Contributor
82 reviews 82 reviews
74 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed June 30, 2014

Comfort Inn of Staunton, VA + pleasant modern room + flatscreen TV + wi-fi, but only about 1 megabyte/second + lots of pillows with coice of soft or hard + nice breakfast including do it yourself waffles, scrambled eggs, biscuits and gravy + easily adjustable temperature control + microwave and small fridge + safe in room (see below) + easy... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave such a detailed review of your stay at the Staunton Comfort Inn. Feedback such as yours allows us to see how we are doing from the perspective of our valued guests which helps us in our efforts to provide the best stay possible for all our guests. We are pleased to hear... More

Brentwood, United Kingdom
Top Contributor
93 reviews 93 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 24, 2014

After a traffic and roadworks laden drive we gave up and pulled off the freeway at Staunton where there was a selection of accommodation. I have no idea what made us choose Comfort Inn but we were very glad of the only room they could offer us on a very busy night (allegedly and we were too weary to care).... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your experience at the Comfort Inn in Staunton with other travelers here on TripAdvisor. It is such a pleasure to read that after a long and arduous journey you were able to find some respite at our Inn. It is our goal to welcome each of our guests as if they were... More

Louisa, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2014

We sprang for the room with the whirlpool bathtub and it was wonderful. The room was very large and the bathtub was great at the end of a long day. We will definitely stay here again. The bed was very comfortable.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

It is always such a pleasure to receive positive feedback from our guests; thank you for taking the time to share your experience! It was our pleasure to have you as our guest and we are thrilled that you enjoyed your room with a whirlpool tub and comfortable bed. We look forward to providing you with the same pleasant accommodations... More

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Additional Information about Comfort Inn

Address: 1302 Richmond Ave., Staunton, VA 24401
Phone Number:
Location: United States > Virginia > Staunton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Hotel Staunton
Comfort Inn Staunton
Staunton Comfort Inn

20 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Centrally located in the Shenandoah Valley on Interstate 81, the Comfort Inn® hotel in Staunton is surrounded by the majestic Blue Ridge Mountains. This Virginia hotel is near Frontier Culture Museum, Mary Baldwin College, Woodrow Wilson Presidential Library and Blue Ridge Parkway scenic drive. Additional points of interest near the Staunton Comfort Inninclude Blackfriars Playhouse, Skyline Drive, Natural Chimneys and Grand Caverns, P. Buckley Moss Museum, and James Madison University.Local businesses minutes from the hotel include DuPont,Genicom, Hershey's Chocolate, McKee Foods and the Virginia Military Institute. While in Staunton, be sure to visit the quaint antique shops, local restaurants and lounges. ... more   less 
Number of rooms
96

Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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