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Holiday Inn Staunton Conference Center

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152 Fairway Lane & Country Club Rd, I-81, Exit 225, Rt 275W, Staunton, VA 24401 (Formerly Holiday Inn-Golf & Conf Center Staunton)
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Holiday Inn Staunton Conference Center
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Holiday Inn Staunton Conference Center
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188 reviews from our community

Traveler rating
    63
    55
    37
    20
    13
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57
45
12
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Staunton Conference Center
See the most recent reviews
JOHNSON CITY
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 5, 2014

I have had the opportunity to stay at this Hotel on multiple occasions the past 3 - 4 years. I have found the service and rooms to be of top quality on every visit. The service at this location is above expectations and comparison to other facilities.

Was this review helpful? Yes 3
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review

Dear LYNWOOD O, Thank you for your “Repeat Visit” Review! Providing exceptional guest service is our goal and I am especially pleased to read that you felt this commitment during your stay. There is no greater satisfaction to us than receiving kind words like “The Service is above expectations and comparison to other facilities“ from a valued, repeat guest. It... More 

Staunton, Virginia
1 review
4 of 5 stars Reviewed April 3, 2014

A great place to stay; clean, most friendly staff and restaurant personnel. Only distraction is that they no longer provide the amazing free breakfast hot breakfast for rewards club members. They used to provide a breakfast that beats Hampton Inn or most any other hotel chain. It was a great made-to-order breakfast! You just didn't find that with the competition,... More 

Was this review helpful? Yes
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review

Dear Chuck, Thank you so much for your great review on our facilities and staff! We too are sorely disappointed that we are unable to provide that great Elite IHG Rewards Free Breakfast we had in the past. We loved that special reward and had it in place for countless years. Due to changes in Brand Requirements, we must adhere... More 

Huntington, West Virginia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2014

My company set a meeting for 3 days at holiday in Staunton for 100 people some over night some traveling to meeting. We have used location in past with satisfactory results but no wow factor. This year the quality of service was a step above expected .the staff was above excellent they catered our every need including a smile along... More 

Was this review helpful? Yes 5
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review

Dear Gary, Thank you for your kind words and 5 star review! There is no greater satisfaction than receiving kind words from a valued and repeat guest. It was my pleasure to share your positive experience with our team and most especially Marisa. She is the ideal example of true guest service. We truly appreciate hearing from satisfied guests like... More 

Syracuse, New York
Top Contributor
114 reviews 114 reviews
43 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed February 20, 2014

We stopped here off Rt. 81 on our way south. What a nice surprise to find this lovely hotel in such a convenient location! Very nice lobby and friendly desk staff . Room was a nice size and very, very clean. Large tv was great for watching a game in the evening. Restaurant in the hotel was a bonus because... More 

Was this review helpful? Yes 4
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review

Dear Skatinggrandma, Thank you so much for your review “What a nice surprise!” and your 5 star rating! Your kind comments mean so much to us, especially the recognition of our wonderful staff. I will pass along your praise to the entire staff. It is quite humbling that you consider us "a gem in the Holiday Inn line of hotels!"... More 

King William, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 31, 2014

I stayed at this hotel twice with a very short period of time and found it to be clean and friendly with good food and customer service. There isn't a lot right around the hotel, which is rather nice and peaceful, but they have a very nice restaurant and good food at a good price. Moreover, they were very helpful... More 

Was this review helpful? Yes 3
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review

Thank you so much for your review ““FIRST-HAND EXPERIENCE WAS VERY POSITIVE”” and 5 stars! I am certainly lucky to have such a great staff that cares about our guests and providing excellent service. Your review will be shared with our entire team. I hope that you will come back and see us again soon. Safe Travels, Sean Taylor General... More 

Keene Valley
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 14, 2014

We departed NY in below zero weather going to Florida. At the end of the first day, we were in Staunton, VA. What a wonderful place to stop. We can't think of anything that wasn't good. This will be a regular way point in the future. Very polite staff, clean, spacious rooms, and nice restaurant. Have to come through when... More 

Was this review helpful? Yes 4
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review

Thank you so much for the “Great Stop” Review and 5 stars! Your kind comments mean so much to us, especially the recognition of our wonderful staff! And we are so pleased that you enjoyed your stay with us. We hope to see you again soon on your next trip through Staunton with your golf clubs! Sincerely, Sean Taylor General... More 

Carlisle, Pennsylvania
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 6, 2014

My family recently stopped at this Holiday Inn a bit unexpectedly (weather related). The front desk clerk was polite and our room (a standard king) was very nice. The toilet was running when we entered and the toilet handle seemed stuck in the down position. I called the front desk and the clerk immediately offered to move our room asking... More 

Was this review helpful? Yes
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review

Thank you for taking the time to write us your review! I appreciate your candid feedback about our hotel. We are continually looking for ways we can improve our Guest’s experiences at our hotel. We hope that you will come back and see us again soon. Thank you, Sean Taylor General Manager More 

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 6, 2014

Very nice staff and great wait staff in onsite restaurant. We had some winter weather issues on drive in so we decided to stay in and eat dinner there, good fast and friendly service and affordable prices. We ended up eating breakfast there as well and dinner the second night.

Was this review helpful? Yes 1
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review

Thank you so much for your review ““would stay again””! I am very happy to hear that you enjoyed the Restaurant food and service as well and we hope that you will come back and see us again soon. Safe Travels, Sean Taylor General Manager More 

Blacksburg, Virginia
Top Contributor
66 reviews 66 reviews
49 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 23, 2013

This hotel has had a major renovation recently. The staff was very efficient and welcoming upon my arrival. This is greatly appreciated. The "new" rooms are very well appointed with a very comfortable bed and wide screen TV. The internet access was quick. Bathrooms were immaculate, but slightly dark. My only complaint is that the heating was either all on... More 

Was this review helpful? Yes 2
Senior Contributor
34 reviews 34 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 12, 2013 via mobile

Hotel ok but nothing spectacular. The room needed light bulbs and when they repaired them they weren't working. Fortunately I had a flashlight and we were functional. The help was nice and very friendly.

Was this review helpful? Yes 2
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review

Dear Pollard190 Thank you for your honest and candid feedback. While we are pleased that you found our staff nice and friendly, we are sorely disappointed in ourselves that we didn’t make much of an impact on your experience nor did we make your stay memorable in a positive way. When I saw your stay date, I realized that you... More 

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