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Sleep Inn

2.0 of 5
222 Jefferson Highway, Staunton, VA 24401
Hotel amenities
Sleep Inn
Ranked #7 of 15 hotels in Staunton
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93 reviews from our community

    Trip type
Traveler rating
    37
    31
    15
    5
    5
Date Rating
Huntington, West Virginia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed May 17, 2013 NEW

Large room for Sleep Inn (king bed!); quiet and comfortable. Good value for the money, room even had a fridge and microwave (I understand this is not true of every room so ask about it). Very friendly staff, particularly in the breakfast room.

Was this review helpful? Yes
Joan R, General Manager at Sleep Inn, responded to this review
May 20, 2013

Thank you for your comments. We do try to offer the best customer service possible. We hope you will give us another opportunity to satisfy your lodging needs. More

Charleston, West Virginia
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 12, 2013

This is exactly what I expect from Sleep Inn! It is a clean, comfortable, no-frills motel at a decent price. The breakfast area is small, so plan your visit accordingly. On the night we were there, the property was full, but it was still very quiet. If the sound of a train in the distance bothers you, you may want... More

Was this review helpful? Yes
Joan R, General Manager at Sleep Inn, responded to this review
May 14, 2013

Thabj you for you kind comments. We do strive to offer the best service to our guests as posssible. I do appreciate the staffs concern for our guests many of them have been here since the hotel opened 13 years ago and that does make a difference in their approach to guests. We are looking forward to you next visit More

Columbia, SC
2 reviews
4 of 5 stars Reviewed April 29, 2013

We spent 2 nights here and reserved 2 rooms. Overall we were pleased with the hotel. Rooms were clean, nothing fancy but just what you need. Mini-fridges are available (at no extra cost) if you request them. I'd recommend taking your own pillow. The ones on the bed are square, so they're smaller than your standard sized pillow. Breakfast had... More

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Joan R, General Manager at Sleep Inn, responded to this review
April 30, 2013

Thank you for your comments. I am very sorry you found the pillows unsatisfactory we are in the process of upgrading our bedding and pillows will be addressed. I hope you will keep us in mind on your next visit to VA. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2013 via mobile

I was not pleased in the slightest! The housekeeper was extremely rude when I asked for extra toilet paper. I also awoke at 2am to feeling as though I had been bit to turn the light on to see the bed COVERED in BED BUGS! Absolutely repulsive! I asked for a refund on the room and then gentleman said they... More

Was this review helpful? Yes 1
Joan R, General Manager at Sleep Inn, responded to this review
April 11, 2013

No one at property has any knowledge of this complaint or request for money to be returned. Only two males work at property and are off duty at 7AM. each morning and have no knowledgre of this complaint. Only if guest contacts hotel with complaint can we in any way address this situation. This is a very serious complaint and... More

Chesapeake, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 27, 2013

When I was searching for a place to stay, let me tell you it was overwhelming. Some travelers said one thing others said the opposite. The reason I chose this hotel is because when you read the reviews...you will also see where the hotel management is responding back. Talk about impressed...I have never ever seen that after any review from... More

Was this review helpful? Yes 2
garyDLIvp, VP of Operations at Sleep Inn, responded to this review
March 1, 2013

Thanks for your review of the Sleep Inn Staunton. I am pleased you found most of the aspects of your stay enjoyable. I do read and respond to all TripAdvisor comments because what better way to learn what we are doing right or wrong than to hear it from our guests. I will take your comments and talk with the... More

Greenville, South Carolina, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2013

Nice place to stop right off the highway. We had a pet friendly room and there was a slight smell of pet. The beds were comfortable but the numerous pillows were very soft! Staff was friendly and breakfast was free.

Was this review helpful? Yes 2
Management response:
January 30, 2013

Thank you for your review of the Sleep Inn Staunton. I am pleased your stay was enjoyable, We look forward to serving you again in the future. Please continue to pass along your comments as you travel for others to read and for hotel management to review. The comments of our guests are an important measure of our service and... More

Arden, North Carolina
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 15, 2013

We stop here regularly on our way north and back and we really like this hotel. It's right next to I-81 and there's a Cracker Barrel and a Texas-style steakhouse within 1/4 mile of the hotel. The rooms are clean and comfortable and their breakfast is complimentary and excellent; definitely one of the better free breakfasts available.

Was this review helpful? Yes 3
garyDLIvp, VP of Operations at Sleep Inn, responded to this review
January 16, 2013

Thank you for staying with us regularly as you travel I-81 North and South. The Sleep Inn is conveniently located at exit #222 and offers several restaurants nearby. I am pleased you found your stay to be comfortable, your room clean, and the breakfast to be appetizing. We look forward to having you visit our hotel in the future. Sincerely,... More

Easton MD
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 5, 2013

After a long day of travel this motel provided a very restful, pleasant night. Our room was tidy, very fresh, had a small fridge and a very comfortable king bed with lots of pillows. The lobby staff was cheerful and there was a 24-hour coffee station (including decaf) which in the morning provided coffee for an unusually fine breakfast buffet.... More

Was this review helpful? Yes 2
garyDLIvp, VP of Operations at Sleep Inn, responded to this review
January 7, 2013

Thank you for your comments. I am pleased you found your room to be clean and comfortable and you enjoyed the lobby coffee bar and morning breakfast. Our location is a very easy on-off from I-81 and I-64 with several restaurants nearby. We look forward to serving you again in the future. Gary Purvis VP of Operations Dominion Lodging, Inc. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2013

We stopped here for one night on our way from Ontario to Myrtle Beach. This hotel was convenient, clean and great value for the money. The bed was comfortable. The free breakfast was more than enough to start off our day. Staff was friendly and helpful. Would not hesitate to recommend this to anyone.

Was this review helpful? Yes 1
Joan R, Manager at Sleep Inn, responded to this review
January 3, 2013

Thank you for your kind comments. Our staff strives to offer the best customer service possible and we do know how important a clean room is to our guests as well as a good breakfast. Please remember us on your next trip to VA. More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 16, 2012 via mobile

My girlfriend and I stopped here on our way down to South Carolina. We chose this place because of the great reviews. We were NOT pleased. It was not very clean and there were mice in the room. We immediately left and demanded a refund which the man at the counter was happy to oblige.

Was this review helpful? Yes 1
Joan R, General Manager at Sleep Inn, responded to this review
December 18, 2012

I am very sorry that a mouse was in your room at the time you checked in. The hotel is not infested. it is a rare occurance during the early winter and not a common problem. As of today we we have resolved the problem. We do not want our guests in any way inconvenienced, especially by what you experienced. More

 
 
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Additional Information about Sleep Inn

Also Known As:
Sleep Hotel
Sleep Hotel Staunton
Sleep Inn Staunton
Staunton Sleep Inn
Address: 222 Jefferson Highway, Staunton, VA 24401
Region: United States > Virginia > Staunton
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
#6 Family Hotels in Staunton
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Sleep Inn® hotel is centrally located off Interstate 81 in the Shenandoah Valley. Surrounded by the majestic Blue Ridge Mountains, this Staunton hotel is close to the Frontier Culture Museum of Virginia, Mary Baldwin College, P. Buckley Moss Museum, Blackfriars Theatre and Woodrow Wilson Presidential Library. The scenic Blue Ridge Parkway and Skyline Drive are just minutes away. ... more   less 
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