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Hilton Springfield

Certificate of Excellence
3.5 of 5
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6550 Loisdale Road, Springfield, VA 22150-1801
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Hilton Springfield
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Ranked #4 of 12 Hotels in Springfield
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
Michael R Springfield, Virginia
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454 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (454)
  • Mar-May only
    (146)
  • Jun-Aug only
    (147)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (65)
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Springfield, Virginia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed for a short time in a super comfy king-size bedroom. It was almost always very quiet, and always slept well. The service staff were always very nice and cordial. The restaurant staff were also very nice and helpful, always going out of their way to offer any service i needed (the coffee was always flowing, which is a must!!).... More 

Was this review helpful? Yes
Jessica W, Director of Sales at Hilton Springfield, responded to this review

Michael, thank you so much for reviewing your recent stay with us. We are very happy to know that you enjoyed your visit and we hope to welcome you back very soon. We've also shared your kind comments with Lizeth and we will be sure to recognize her for her great service. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My stay here was excellent. The hotel has been renovated. The news are very comfortable. Their breakfast is the best. The staff is very friendly and helpful. Lizeth and Kodi really stand out. Lizeth made sure my breakfast experience was wonderful.

Was this review helpful? Yes
Jessica W, Director of Sales at Hilton Springfield, responded to this review

Thank you, Jerry! We are truly blessed to have Kodi & Lizeth on our team and we are recognizing them for their outstanding service. We appreciate that you chose Hilton Springfield for your stay and hope for the opportunity to welcome you back in the future. More 

Level Contributor
277 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hmmm...this is a tough one to review because there were good things, especially if you are "not" a frequent traveler and just want a solid good value place to stay...however, I spend 85 percent of my work week in hotels and therefore I have come to expect certain things...and tend to be more critical. For example, this Hilton did not... More 

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Jessica W, Director of Sales at Hilton Springfield, responded to this review

Shersei, we are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. As well, we regret that you were disappointed with our lack of an... More 

Hamilton, Canada
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's was a decent enough hotel; the room was nice, clean, and spacious, everything worked well and there was plenty of hot water and soft towels. The location was totally underwhelming, however: in a parking lot near a highway off-ramp opposite a giant mall you had to cross a very busy street (with no pedestrian crossing) to get to. When... More 

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Jessica W, Director of Sales at Hilton Springfield, responded to this review

Thank you very much for commenting on your recent stay with us for your business trip. We are happy to know you enjoyed our hotel and our staff. Should your travels return you to our hotel you may find it convenient to take our shuttle across the street to the Town Center or our staff will be happy to show... More 

Tysons Corner, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel had a great location right across from the Springfield Mall and had plenty of parking for guests. However, during our entire stay there was only ONE front desk agent at all times and there was always a long line. There were no other staff members to assist and guests had to wait 20min-30min every time they needed to... More 

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Jessica W, Director of Sales at Hilton Springfield, responded to this review

Reza, thank you for reviewing your recent stay. We are sorry to hear that your wait at the front desk took longer than it should and your comments have been shared in an effort to improve the overall guest experience. More 

Warsaw, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a quality hotel which is safe and secure and has a wonderful staff. The rooms were clean and quiet and the pool was a wonderful outlet for grandchildren. I would recommend this hotel to any staying in the Springfield VA area.

Review collected in partnership with Hilton Hotels & Resorts

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Jessica W, Director of Sales at Hilton Springfield, responded to this review

Mark, the time you took to review your recent stay at Hilton Springfield is greatly appreciated. We are very happy to know that you enjoyed your stay and hope you will stay with us again in the future. More 

Glen Allen, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I always stay in the Hilton family of hotels when I travel this stay was ok. the building is kind of dated but overall the stay was good. The pool area could use a jacuzzi and the rooms could use some type of ventilation system that make the rooms not smell old

Review collected in partnership with Hilton Hotels & Resorts

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Jessica W, Director of Sales at Hilton Springfield, responded to this review

Arnica, thank you very much for choosing Hilton on your recent visit to our area. We appreciate your comments and hope you to welcome you back soon. More 

Fredon, New Jersey, United States
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a very nice hotel with a restaurant on site. Bed was comfortable but on the firm side (and I'm picky) food was good from Houlihans. Good location to stop at en route to the auto train. Big intersections near it with multiple highways so it's a little tricky navigating to and from it if you're not familiar with... More 

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Jessica W, Director of Sales at Hilton Springfield, responded to this review

Denise, thank you so much for choosing Hilton on your recent visit to our area. We are happy to know you found our hotel comfortable and convenient and we hope to see you again soon. More 

Ormond Beach, Florida
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 30, 2015

The week following 4th of July, I spent 4 days here with friends. We couldn't have been happier with our stay. The rooms were clean and comfortable and the staff attentive. My room was missing the blow dryer and one was delivered within 10 minutes of my request. The security is great too, with the need to use your key... More 

Was this review helpful? Yes
Jessica W, Director of Sales at Hilton Springfield, responded to this review

Patti, we appreciate that you and your friends chose Hilton Springfield for your holiday getaway. It's wonderful to know that you found our hotel comfortable and welcoming and our location convenient. Perhaps this is just beginning of an annual trip to DC! We hope to see you soon. More 

Ellicott City, United States
1 review
2 of 5 stars Reviewed July 27, 2015

I went through two rooms which both smelled like cigarette smoke (in a non-smoking hotel) before I decided to check out without spending the night. I was not offered a refund for the inconvenience during check-out, and it wasn't until I called the next morning to follow-up that the person I spoke with offered me a refund.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jessica W, Director of Sales at Hilton Springfield, responded to this review

Michelle, thank you for taking the time to share your feedback about our hotel. We are a 100% non-smoking hotel and we apologize for the unpleasant smell during your stay. We are actively working to freshen our guest rooms to correct the unwelcome actions of previous guests. Please give us a second chance if you return to the area. More 

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