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Hilton Springfield

Certificate of Excellence
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6550 Loisdale Road, Springfield, VA 22150-1801
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Hilton Springfield
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445 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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    (445)
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    (146)
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Ellicott City, United States
2 of 5 stars Reviewed yesterday NEW

I went through two rooms which both smelled like cigarette smoke (in a non-smoking hotel) before I decided to check out without spending the night. I was not offered a refund for the inconvenience during check-out, and it wasn't until I called the next morning to follow-up that the person I spoke with offered me a refund.

Review collected in partnership with Hilton Hotels & Resorts

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Kingsville, Maryland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

stayed for function at nearby facility, no problems. this was a convenient place to stay. No surprises. Not our favorite kind of hotel. Sheets were kind of rough, but otherwise sleep experience good. Bathroom was small but water pressure good. Overall OK.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jessica W, Director of Sales at Hilton Springfield, responded to this review

We appreciate the time you took to comment on your recent stay and we hope to welcome you back should your business travels return you to our area. More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

I traveled over 50,000 miles in the month of June and was given great personal attention from the moment my daughter and I arrived in the lobby until we checked out. There were several large groups there that weekend and I never felt lost or unappreciated as a guest. It was not my first stay there and will not be... More 

Was this review helpful? Yes
Jessica W, Director of Sales at Hilton Springfield, responded to this review

Melissa, thank you very much for the kind review of your recent stay with us. After traveling 50,000 miles in a month we feel honored that you chose Hilton Springfield along your journey. We look forward to welcoming you back again very soon. More 

Daniels, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Was very pleased with the efficiency of check-in, cleanliness of room, and comfort of accommodations. The only "odd" part was that I would have been charged $20 more per night to stay two nights rather than one.

Review collected in partnership with Hilton Hotels & Resorts

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Jessica W, Director of Sales at Hilton Springfield, responded to this review

Lana, thank you very much for reviewing your recent stay at Hilton Springfield! We are very happy to know that you enjoyed your stay and look forward to another opportunity to welcome you back. I realize the change in rate may seem odd, but I hope it's helpful to know that rates do change at all hotels based on length... More 

Falls Church, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I was staying at this Hilton for nearly a month, then I had to travel one day out of my stay within the state, and then returned to find that I had been checked out without any notice or phone call. I would expect more from being a devoted Hilton Diamond member. When I called to have them correct the... More 

Review collected in partnership with Hilton Hotels & Resorts

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Jessica W, Director of Sales at Hilton Springfield, responded to this review

After staying with us for 9 nights, our housekeeping staff alerted that your room had remained vacant for two of these nights. We believed that you had departed and forgot to alert our staff. To avoid continuing to charge you for a vacant room, we made the decision to check the room out. Please accept our apologies as we were... More 

Sacramento, California
1 review
2 of 5 stars Reviewed 1 week ago

This Hilton establishment it's pricey for what they advertise it to be. It's usually a clean establishment, and the front desk are courteous and nice people. If you're a returning customer, then more than likely you'll have a problems. Just getting a clean room with proper lighting you have to make the case. Room selection can be very tricky, even... More 

Was this review helpful? Yes
Jessica W, Director of Sales at Hilton Springfield, responded to this review

Although we do our very best to accommodate the varying needs of all of our guests, we are sorry to learn that your recent stay fell short of your expectations and our service standards. It is our understanding that, as a HHonors member, you used our convenient e-check in service that allowed you to select a specific room prior to... More 

Memphis, Tennessee
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband's family were having their yearly family reunion in D.C. this year and the chosen hotel for guests was The Embassy Suites. The Embassy Suites appeared to be a beautiful hotel but it was somewhat costly. Therefore I ran across the Hilton Springfield at a much cheaper rate. I must say this hotel provided exceptional service and an extra... More 

Was this review helpful? Yes
Jessica W, Director of Sales at Hilton Springfield, responded to this review

Rachel, we are very fortunate that you chose to stay with us for your family's recent reunion in Springfield. It was our pleasure to host you and we truly appreciate the time you took to recognize our stellar front desk staff. Should your reunion return to this area, the Hilton Springfield would love the opportunity to host everyone in your... More 

Columbia, South Carolina
2 reviews
3 of 5 stars Reviewed 1 week ago

I would really love to see more for my dollar, but this would not stop me from staying at the Hilton because I actually stayed at the Atlanta Airport Hilton the next night and it was pleasant, and it was also average stay. I would probably recommend both properties to my friends and business associates, but for the price that's... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jessica W, Director of Sales at Hilton Springfield, responded to this review

Thank you for choosing the Hilton brand when you travel around the country. We appreciate your loyalty and hope you will stay with us again should the opportunity arise. We welcome any feedback as to how we might improve the guest experience at our hotel. More 

Lytle, Texas
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are very clean and sufficient. They are currently updating the exterior of the hotel, but the rooms could use an update as well. The staff are friendly and helpful. The restaurant / bar (Houlihans) is fantastic. If you get tired of that, this hotel is across the street from a newly renovated mall that has some of the... More 

Was this review helpful? Yes
Jessica W, Director of Sales at Hilton Springfield, responded to this review

Thank you so much for reviewing your recent stay with us. We love the fresh, new look of the hotel's exterior and we hope you do too. It would be our pleasure to welcome you back should travels return you to our area. More 

yulee, fl
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel is what you would expect from Hilton. Nice rooms, quiet and clean. Staff was very helpful. This is just filler to get to 200 characters. Why would there be a minimum? Guess to prove I am not a robot.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jessica W, Director of Sales at Hilton Springfield, responded to this review

Thanks, Jeff! We appreciate the time you took to review your recent stay and hope to see you again soon. More 

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