Chain hotel convenient for I95. Booked a standard "queen" room which was next to elevator- very noisy. Complained to front desk and we were upgraded to executive room. more

I cannot say enough about the Best WEstern in Springfield, VA. We stayed there this past August for 5 nights and took the train to Washington each day!! FABULOUS....the rate was fabulous (called the hotel directly for Managers Special) free breakfast, free parking, free shuttle to/from train station, outdoor pool. Our room was upgraded upon arrival to the top floor... more

My husand & I recently stayed at the Best Western Springfield because of it's close proximity to the DC area. When I called to reserve at the BWS, I was told that we had been given the "Manager's Special". I was pleasantly surprised when we were given a room on the 6th Floor, Club Lounge level. Breakfast was fabulous, the... more

I stayed here planning to stay 3 nights. The first 2 were uneventful and acceptable. On the third evening when returning to the hotel from DC, however, there was no power - electricity had been completely out for (and would be out for) hours. Hotel staff said the computer was down and they could not check anyone out. They said... more

We just got back from our trip to Washington DC and we really enjoyed staying here. We have stayed in many hotels but this has by far exceeded any that we have stayed at before. They definately know how to treat their customers and do an outstanding job at it. The front desk went out of their way to arrange... more

I spent 3 days in this hotel, for me all the services were excellent, the breakfast was good, shuttle to the metro station was excellent, the frontdesk really helpful and respect except the weird odor around the elevator and the room that I booked. Everytime I get into the room I always smeel something weird. more

When I arrived at the hotel and checked into my room, I noticed that there was mold growing on my AC unit. I called the front desk and they IMMEDIATELY sent 2 handymen up to fix the issue. Well, the next morning I checked the unit and noticed that the unit had mold deep within it. So, I asked for... more

My family and I were travelling from New Brunswick, Canada to Tennessee and on to Florida. On the way home, the Best Western in Springfield was on our stops of hotels. The first thing that struck us was the friendly staff. They were such a pleasant sight after having driving many many miles and numerous hours that day. The rooms... more

This particular Best Western was great. Location perfect and the staff was so nice. Recommend more