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Homewood Suites by Hilton Springfield, VA

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7010 Old Keene Mill Road, Springfield, VA 22150
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Homewood Suites by Hilton Springfield, VA
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Homewood Suites by Hilton Springfield, VA
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398 reviews from our community

Traveler rating
    313
    70
    8
    4
    3
See reviews for
195
67
21
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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There are newer reviews for Homewood Suites by Hilton Springfield, VA
See the most recent reviews
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

Wonderful! Absolutely wonderful! Relaxing, clean, high quality meals and beverages, and don't even get me started on the staff! We walked in off the street as customers and strangers. The second we crossed the threshold we felt like family! They do a phenomenal job keeping their guest happy and they pay attention to the little things that make your stay... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review

Dear Jo P, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return... More 

1 review
5 of 5 stars Reviewed January 25, 2015

Great stay - Clean, beautiful facility. Staff courteous and helpful. Would definitely stay again! The free Shuttle takes you right to the Metro for quick access into the city. Loved that we had a full kitchen, coffee, popcorn, and a free breakfast!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review

Dear tommD2700ZV, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our great location and friendly service. Thank you for staying with us and we look forward to seeing you again. Best, Chris Tyner General Manager More 

BALTIMORE
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 21, 2015

We contacted this hotel due to arrangements for a funeral. My husband got in touch with Kristi Yarbrough, Sales Manager, who coordinated the arrangements to block rooms for our family and friends. She was very attentive and did an outstanding job to make sure that rooms were available and our family and friends could receive the special rate. We have... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review

Dear favioladg31, Thank you for taking the time to share your kind review; we value your comments. I'm glad we could provide you and your family with a good night's rest during a difficult time. I’m glad you enjoyed our friendly service and ample amenities. I will be sure to share your kind comments with Kristi. It was our pleasure... More 

Phoenixville, United States
1 review
5 of 5 stars Reviewed January 19, 2015

I was looking for a place with two rooms so that I would have room for my wife and I not to be cramped. We knew we might have other family members stopping over from the area. The staff was fantastic. The breakfast was great and there are wonderful food choices within walking distance. I tried to program the nearest... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review

Dear Todd F, Thank you for your review and recommendation of our hotel. I’m pleased to hear that our spacious accommodations and great location made for a truly fantastic experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Chris Tyner General Manager More 

Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 11, 2015

Great staff, great price, great stay! Clean, and comfy! We just needed a night. They offer military disc. The only complain is if you order from the bar service for room service you have to go get it your self which is a real lousy complain so I guess I really don't have any this place was super nice!

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review

Dear Natalie i, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us... More 

North Carolina
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2015

My family and I have become big fans of the space, comfort and amenities of the Homewood Suites brand, and the Springfield, VA location has been one of the best. Quiet, more upscale than either the Hilton webpage or any other rating services suggest. And, unlike other Homewoods, this location has an indoor pool. much to the glee of my... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review

Dear glennmcnc, Thank you for sharing your review and recommendation. We’re pleased to hear our modern hotel, ample amenities, and indoor pool made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Chris Tyner General Manager More 

central Ohio
Contributor
19 reviews 19 reviews
15 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2015

Very nice all-suites property in the middle of downtown Springfield, quiet and comfortable despite being in the middle of a busy commercial area and very near major highways. Our room was spacious and well laid-out for a family of 4. Breakfast/lounge area was comfortable and nicely decorated, complimentary breakfast was fine and kitchen staff are friendly and helpful. Fitness room... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review

Dear moxiemoo, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding our pool hours; I have taken note. On behalf of our entire team,... More 

Springfield, VA, United States
1 review
2 of 5 stars Reviewed December 28, 2014

The limited pool hours at this location (5p-10p) were not advertised on website. With a family, the hotel was chosen based on having a pool, only to get there to realize the hours were so limited. The complimentary breakfast started at 7am on a weekday (Dec. 26) when I needed to checkout by 6:15am. Nothing advertised online or at the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review

Dear Sharon F, Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 18, 2014

We stayed here on our vacation to DC and Quantico. It was very close to DC. Maybe a 10-15 minute drive without traffic. The hotel was very clean and the staff was very friendly. When we arrived, our room wasn't ready and we had to wait awhile. We received four free alcoholic beverage coupons for the bar and two free... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review

Dear Caitlin R, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. Thanks again and we look forward... More 

christiansburg, United States
1 review
5 of 5 stars Reviewed December 15, 2014

Good Hotel, breakfast and dinner food was good enough, room was great good shower, took while to find all the light switches, bed was a king with 5 pillows it was good too. Close to where I was working, each day trip advisor requires too many characters in a review so the rest is garbage er tyu ui

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review

Dear Mark R, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank... More 

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