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Homewood Suites by Hilton Springfield

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7010 Old Keene Mill Road, Springfield, VA 22150
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1 room 1 adult
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Homewood Suites by Hilton Springfield
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484 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Springfield
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New York City, New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 29, 2015

Nice clean hotel. Very good value. Breakfast decent, but nothing special. Has everything you need. Staff does their job. indoor pool and gym very handy. Plenty of parking and restaurants are next store on a shopping mall. Very close to highways connections. A little far from DC

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Hotel123405
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this review

Dear Hotel123405, I’m so glad you enjoyed our hotel and amenities! Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Chris Tyner General Manager More 

Trenton, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 28, 2015

This is a clean and friendly property that I have stayed in several times. It is easy to get to and close to 495 and 395. The rooms are quiet, spacious, and modern. They have DVD players in every room. The beds are comfortable, parking is free, and the breakfast is buffet and included. There is a sandwich shop with... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Jerry R
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this review

Dear Jerry R, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Chris Tyner General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 25, 2015 via mobile

Wonderful! Absolutely wonderful! Relaxing, clean, high quality meals and beverages, and don't even get me started on the staff! We walked in off the street as customers and strangers. The second we crossed the threshold we felt like family! They do a phenomenal job keeping their guest happy and they pay attention to the little things that make your stay... More 

Helpful?
Thank Jo P
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this review

Dear Jo P, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return... More 

1 review
5 of 5 stars Reviewed January 25, 2015

Great stay - Clean, beautiful facility. Staff courteous and helpful. Would definitely stay again! The free Shuttle takes you right to the Metro for quick access into the city. Loved that we had a full kitchen, coffee, popcorn, and a free breakfast!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank tommD2700ZV
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this review

Dear tommD2700ZV, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our great location and friendly service. Thank you for staying with us and we look forward to seeing you again. Best, Chris Tyner General Manager More 

BALTIMORE
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 21, 2015

We contacted this hotel due to arrangements for a funeral. My husband got in touch with Kristi Yarbrough, Sales Manager, who coordinated the arrangements to block rooms for our family and friends. She was very attentive and did an outstanding job to make sure that rooms were available and our family and friends could receive the special rate. We have... More 

Helpful?
2 Thank favioladg31
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this review

Dear favioladg31, Thank you for taking the time to share your kind review; we value your comments. I'm glad we could provide you and your family with a good night's rest during a difficult time. I’m glad you enjoyed our friendly service and ample amenities. I will be sure to share your kind comments with Kristi. It was our pleasure... More 

Phoenixville, United States
1 review
5 of 5 stars Reviewed January 19, 2015

I was looking for a place with two rooms so that I would have room for my wife and I not to be cramped. We knew we might have other family members stopping over from the area. The staff was fantastic. The breakfast was great and there are wonderful food choices within walking distance. I tried to program the nearest... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Todd F
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this review

Dear Todd F, Thank you for your review and recommendation of our hotel. I’m pleased to hear that our spacious accommodations and great location made for a truly fantastic experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Chris Tyner General Manager More 

Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 11, 2015 via mobile

Great staff, great price, great stay! Clean, and comfy! We just needed a night. They offer military disc. The only complain is if you order from the bar service for room service you have to go get it your self which is a real lousy complain so I guess I really don't have any this place was super nice!

Helpful?
Thank Natalie i
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this review

Dear Natalie i, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us... More 

North Carolina
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 4, 2015

My family and I have become big fans of the space, comfort and amenities of the Homewood Suites brand, and the Springfield, VA location has been one of the best. Quiet, more upscale than either the Hilton webpage or any other rating services suggest. And, unlike other Homewoods, this location has an indoor pool. much to the glee of my... More 

Helpful?
Thank glennmnc
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this review

Dear glennmcnc, Thank you for sharing your review and recommendation. We’re pleased to hear our modern hotel, ample amenities, and indoor pool made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Chris Tyner General Manager More 

central Ohio
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 4, 2015

Very nice all-suites property in the middle of downtown Springfield, quiet and comfortable despite being in the middle of a busy commercial area and very near major highways. Our room was spacious and well laid-out for a family of 4. Breakfast/lounge area was comfortable and nicely decorated, complimentary breakfast was fine and kitchen staff are friendly and helpful. Fitness room... More 

Helpful?
Thank moxiemoo
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this review

Dear moxiemoo, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding our pool hours; I have taken note. On behalf of our entire team,... More 

Freeport, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 28, 2014

The limited pool hours at this location (5p-10p) were not advertised on website. With a family, the hotel was chosen based on having a pool, only to get there to realize the hours were so limited. The complimentary breakfast started at 7am on a weekday (Dec. 26) when I needed to checkout by 6:15am. Nothing advertised online or at the... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Sharon F
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this review

Dear Sharon F, Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in... More 

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