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Extended Stay America - Washington, D.C. - Springfield

Certificate of Excellence
2.5 of 5
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6800 Metropolitan Center Dr, Springfield, VA 22150
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Extended Stay America - Washington, D.C. - Springfield
Best prices for: 1 room 1 guest
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Ranked #11 of 12 Hotels in Springfield
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed December 22, 2012
abryoon89 Narberth, Pennsylvania
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157 reviews from our community

Traveler rating
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    7
    23
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27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Washington, D.C. - Springfield
See the most recent reviews
Narberth, Pennsylvania
1 review
4 of 5 stars Reviewed December 22, 2012

overall it was nice stay and more than what i paid for. however, i was slightly bothered by the customer service. when i went there on dec 20th around 4PM to check in, not only the representative was NOT at her desk but when she came back after 5-10 minutes, she didn't even apologize. also, we came back late that... More 

Was this review helpful? Yes
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for choosing our hotel and for taking the time to provide feedback about your stay. I'm so sorry to hear about the poor customer service you have experienced at our hotel, but I can assure you that this is not the norm. I'm shocked to hear of it and appalled at what you had to endure. Please accept... More 

Williamsburg, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

I been staying at the Extended Stay in Springfield since July for work. When I come in every monday and seeing the smile on Margie face I know my stay that week will be great. It's home away from home. If I ever need any thing Margie, Victor and staff always are willing to help. Rooms are clean and comfortable.... More 

Was this review helpful? Yes 1
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for taking the time to post your kind words about our Hotel. Victor, Margie and all the associates work hard to create the "Home Away From Home" and makes it a pleasure when we get to read great comments such as yours. We look forward seeing you soon. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2012

The location was a little tricky to find. But once we found it, our whole vacation went smoothly from there on out. Lidiya checked us in and was a absolute joy, she was very friendly and upbeat. She helped us with everything we needed to know in order to make finding our way around very easy. I wish i could... More 

Was this review helpful? Yes 1
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for taking the time to post such a Great Review. Lidiya, Victor and all the associates were happy to hear they helped make your vacation a wonderful experience. We hope to see you again soon. More 

Lugoff, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 29, 2012

I'm in DC quite a bit for work, and after staying at a handful of places, this place gives you the best "bang for the buck". Very clean, conveniently located, and the "Grab-n-Go" breakfast is just right. What really tops it all is the friendly staff, especially Margie. It's like you're coming home into your own house! Thanks so much... More 

Was this review helpful? Yes 2
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you James for letting know how wonderful your stay was at the Springfield ESA. Margie was happy to hear how she was able to help provide a Home Away From Home. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2012

I recently stayed at this hotel with my fiancé and a couple of other family members. Since we were there to visit Washington D.C, this hotel came highly recommended because of how close it was to the Springfield Metro station. Upon arrival, we were greeted by a very lovely front desk clerk, Lidiya. We were very pleased as to how... More 

Was this review helpful? Yes 1
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Liydia is really an exceptional personality and we are so happy to read your kind words. We hope to see you next time you are in town. Thank you More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2012

When I first checked in liydia was very helpful and kind. The rooms are very nice & I was impressed. Their breakfast muffins are to die for!! Haha. I would highly recommend staying at the extended stay america in Springfield,Virgina. Thanks to liydia my stay here was great & fun.

Was this review helpful? Yes 1
Victor A, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for taking the time to write and share your experience with the whole world. At Extendedstay Springfield, we take guest satisfaction very seriously. We provide GREAT service, FRESH guest rooms. We listen to our guests comments and try to improve. More 

New Middletown, Ohio, United States
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed November 6, 2012

I will never stay an another Extended Stay Hotel again. For the past 2 nights I have been dealing with a barking and Yipping dog all night long! The staff has done nothing! The room was not very clean and I found 2 hair nets in the corners of the floor and all of the dishes in the cabinets were... More 

Was this review helpful? Yes
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. It is my pleasure to provide an explanation regarding the issue you described.... More 

Springfield, Virginia
1 review
5 of 5 stars Reviewed October 22, 2012

I want to thank the folfs at the Extended Stay hotel for thier hospitality. Especially Margie. I dont know her last name, but I think that she is a great asset to the organization. Very professianal, courteous, pleasant and cute as abutton. Furthermore, I think it would be in thier best interest to find a way to clone her and... More 

Was this review helpful? Yes
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you so much for posting your wonderful review. Margie and the rest of the team were thrilled to read your comments. More 

Springfield, Virginia
2 reviews
5 of 5 stars Reviewed October 15, 2012

Well ive been coming here for a long time. This is my first time here since they renovated. I must say all the work they did made this hotel a whole new place. The staff is great. A couple new face all who seem nice. Margie is still there as helpful and professional as ever. She always has a smile... More 

Was this review helpful? Yes
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2012

I stayed here in mid September and was pleased with this hotel. Lidiya was friendly and very helpful in every way. She had the answers to everything and helped me with the stuff that I needed. Half way through my stay, there was a billing issue but Lidiya made sure to call my company within a couple of minutes without... More 

Was this review helpful? Yes 1
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More 

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