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All 12 Springfield hotels

Extended Stay America - Washington, D.C. - Springfield

2.5 of 5 Hotel   |   6800 Metropolitan Center Dr, Springfield, VA 22150
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Extended Stay America - Washington, D.C. - Springfield
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Ranked #10 of 12 Hotels in Springfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Al S Springfield, Virginia
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149 reviews from our community

Traveler rating
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    10
    7
    20
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25
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47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Springfield, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

From the friendly and courteous service I received from Cassandra at the front desk, to the spacious and accommodating room, to the tasty breakfast in the morning, Extended Stay in Springfield exceed my wildest expectations. And, because of Priceline, I got this fabulous room for only $49. Can you believe it?

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Al - Thank you for writing a review about our hotel. We are thrilled to hear that we exceeded your expectations and that our staff, especially Cassandra, provided you with friendly service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Clarklake, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

NO maid service in room the entire visit. My son was forced to go to the desk just to get towels, & half the time was told they were "being washed". They wouldn't give him extras so he wouldn't have to go down & ask daily. No working phone, which they knew but never fixed. They lied about the full... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

We appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so we are disappointed to hear that our hotel policies and procedures were not explained to you. In an effort to keep our rates low, we include housekeeping services for our guests staying 7 nights or more. We do offer... More 

Chicago, Illinois, United States
1 review
1 of 5 stars Reviewed December 17, 2014

Dirty, dark, just nasty...go somewhere else! The description said it was newly remodeled, but there was nothing new about this place. The rooms were old, cold, stinky, dark and dreary. There was hair all over the bed, proving that the linens hadn't been changed since the last visitor.

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Michelle - Thank you for bringing your experience to our attention. The situation you described regarding the condition of your room is unacceptable. Please accept our apologies. We will retrain our housekeeping staff to ensure your experience is not repeated. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do... More 

Chester,va
Contributor
15 reviews 15 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2014

The Springfield Extended Stay is a blessing for the people that have to work away from home for days, weeks or months. The rooms are comfortable and well appointed, clean and well kept. Unlike some large chain hotels the maintainence is kept up, doors close,carpets are in good shape and clean,toilets and bath plumbing is reliable. One of the most... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for your thorough review of our hotel. We are so glad that you enjoyed your clean, comfortable room and our great staff. We strive to provide our guests with a "home away from home" experience, and it sounds like we met that goal during your stay. Thank you again for your kind words. We hope to see you... More 

Springfield, Virginia
1 review
5 of 5 stars Reviewed December 14, 2014

My stay started off a little rocky, but Julia from the front desk responded to my complaints and went over and beyond to provide me with excellent service. My nightly rate given was incredible. The hotel is located in a great area. The rooms are clean and cozy. Thanks again Julia. I nominate you for Manager!!😀

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1 review
4 of 5 stars Reviewed December 14, 2014 via mobile

Cassandra at the front desk was exceptionally helpful and pleasant. Unfortunately she seems to be the only employee who is happy. The housekeeper aggressively knocked on the door at several different times. She once knocked at 7 am yelling check out or stay over! She was extremely rude. The bathroom fan motor was obnoxiously loud and the towels were worn... More 

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fairfax, virginia
1 review
4 of 5 stars Reviewed December 12, 2014

My experience was very good from the moment that I walked in the front door. Cassandra at the front desk greeted me with a smie and warm welcome. My check-in was done in short order. As I wake up early before snack items are set out, I also got a coffee maker,cup and some coffee. She was very professional and... More 

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1 review
5 of 5 stars Reviewed December 12, 2014 via mobile

I have been stay at Springfield Extended Stay America from 21 Oct to 12 Dec 2014 as my temporary lodging. It was pleasant time with the clean and comfortable room, free breakfast and kind staff during the period. Ms. Cassandra's quick and effective management was a remarkable. I truly appreciate for her dedicated service with smile, always. David Lee

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Shenandoah Junction, West Virginia, United States
1 review
1 of 5 stars Reviewed December 10, 2014

me and three of my family member where staying the night and in the morning i go down to get everyone coffee and breakfast mind you before i have had a chance to get my coffee the lady is standing behind the counter and starts yelling at me that i can only have one breakfast item i had told the... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the poor service you received from our staff. I discussed your comments with her, and we are taking disciplinary action, so that this does not happen again. Thank you very much for providing us with your feedback. If you would... More 

Richmond, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed November 21, 2014

The room was clean and had a new carpet, new mattress, and new neater/air-conditioner. The bed was very comfortable. The Internet was pretty good. The room had an older, but very clean kitchen sink, microwave and refrigerator. The hotel is located on a quiet street, just off the Interstate beltway (I-395, I-495, & I-95). Plenty of parking with some spaces... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed your stay. The staff and I are proud to have provided you with a clean, comfortable room with ample parking at a quiet and convenient location. Thank you again for sharing your experience with us. We... More 

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Additional Information about Extended Stay America - Washington, D.C. - Springfield

Address: 6800 Metropolitan Center Dr, Springfield, VA 22150
Phone Number:
Location: United States > Virginia > Fairfax County > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Springfield 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Extended Stay America Springfield
Extended Stay Springfield
Springfield Extended Stay

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