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Comfort Inn

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250 Thompson Street, South Hill, VA 23970
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1 room 1 adult
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62 Reviews from our TripAdvisor Community

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Washington, DC
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed December 28, 2015

I stayed in a room for persons with disabilities, which was cheaper than the other rooms but the bed was only a double. It was a good value for the room. The bathroom fixtures appeared new, and the carpeting and furnishings were all in good condition - if not new. My only disappointment was the breakfast. The OJ was essentially... More 

Helpful?
Thank sladana
Jessie M, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete a review for our hotel. I am happy your overall experience was satisfactory. I do apologize your breakfast experience wasn't. We use the information provided to make improvements in our service and on our property and I assure I will speak with the breakfast hostess and remind her to keep a closer... More 

JULIAN
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 3, 2015

Reserved a King Suite, but didn't mean anything to them. Apparently gave all the kings away, so I was left with two doubles. Front desk said they could reserve a King for the next night. What part of business travel do they NOT understand?? If I had any intention of staying more than one night, I would have booked it... More 

Helpful?
Thank KEVIN N
Jessie M, General Manager at Comfort Inn, responded to this review

Dear Kevin, As the General Manager of the Comfort Inn & Suites, I apologize for the confusion concerning your reservation at our hotel. I spoke with the Guest Service Agent that checked you in and she couldn't explain how she mixed your room up with another reservation. I can assure you however you were in no way shape or form... More 

Cleveland, Ohio
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed August 13, 2015

Since my last stay at this hotel a few months ago, several things have changed, for the better. We stayed in room 213 and it appeared to be a refurbished room with everything we needed— refrigerator, microwave, a good size bathroom with needed amenities (shampoo, conditioner, lotion, and soaps). Mattress was great to sleep on. The pressure and temperature in... More 

Helpful?
1 Thank slt8y1
Richmond, Virginia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 8, 2015

Convenient location, modern, clean--but bed was marginally comfortable and this is the most important factor for me, especially when on the road. Don't know why pillow top beds are not more frequently used and important for those of us with fibromyalgia, arthritis, etc. Breakfast was tolerable, but I have had better. Need to ditch the Velveeta in the omelets--YUCK!

Helpful?
2 Thank Lisa52
Maryland
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 3, 2015

Never made it here due to car trouble, however, made contact with them and they were very understanding and helpful, even though I didn't make there. Plan to stay there in the near future. A great big thanks to them.

Helpful?
1 Thank JohnnyPopper
Cleveland, Ohio
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed April 5, 2015

I stayed two nights in a king room on the 3rd floor near elevator with a couch/den. I was disappointed at check-in that I was unable to use a hotel discount exit guide coupon, Jesse the manager explained in order to use the coupon I needed to book directly and not through the Comfort Inn/CHOICE website. The room had everything... More 

Helpful?
1 Thank slt8y1
Jessie M, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review regarding your recent stay at the Comfort Inn & Suites in South Hill, Va. . It seems your overall stay was satisfactory. I do apologize about the mix up on the late check out, someone surely miscommunicated. We use the feedback from our guest to make improvements in our service... More 

Palmerton, Pennsylvania
Level Contributor
112 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed January 27, 2015

The staff was outstanding and the area was nice. This property was well kept, well lighted, and the rate was reasonable. The room was well kept and the mattress was outstanding (felt like it was new!). The wireless was just so-so but the 4G LTE was available. We recommend this place and would stay here again.

Helpful?
Thank babs12858
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 26, 2014 via mobile

Clean room, convenient access to Interstate 85, restaurants, shopping, fuel. Stayed several nights. Will stay here again. Am here because my brother, who lives nearby is sick. I have traveled to NC by train from NJ, then drove from NC.

Helpful?
1 Thank Harleyuki
Jessie M, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review regarding your recent stay at the Comfort Inn & Suites in South Hill. Your feedback is important to us as we use the information provided to make improvements in our service and to our property. It is always nice to get positive feedback and I have passed your comments along... More 

PA
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed October 11, 2014

Stayed here 9/27/14. When I make a reservation through ChoiceHotels, I always request a quiet room away from the stairs and ice machine. When I arrived, the desk clerk gave me the key card and told me the room number. Loud music in the hallway, I found my room was directly across from the Fitness Room ! Went back to... More 

Helpful?
1 Thank RoadtripperTed
College Park, MD
Level Contributor
143 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed September 6, 2014

What a varied bouquet of odors - the elevator smelled of old french fry grease, the hallway strongly of concentrated stale smoke and the bedroom of cleaning fluids and chemicals. The latter was made worse by the a/c being left OFF which meant the room's internal temperature was approaching 100F when we walked in. But every thing smelled bad, old... More 

Helpful?
Thank AngloAm
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