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BEST WESTERN PLUS South Hill Inn

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101 Thompson Road, South Hill, VA 23950
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BEST WESTERN PLUS South Hill Inn
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179 Reviews from our TripAdvisor Community

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Traveler rating
    86
    42
    29
    8
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Shannon, North Carolina
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

In town for brothers surprise birthday party. Timbra was at front desk she was Very Helpful and Pleasant! !! Room was very nice and clean. Next morning had the hot breakfast was good. Asked for late checkout front desk was very accommodating.

Was this review helpful? Yes 1
Lubbock, Texas
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I was very disappointed with my stay. First the wifi connection was intermittent. I had important work to do on my laptop but was not able to because of the poor wifi connection. The hotel used too much air freshener to the extent it hurt my nose. It made me wonder if they were trying to hide odor. The walls... More 

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portsmouth, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

This room had old outdate items such as the a/c the chair was torn / not the normal standard from other stays I have had in this area could not believe the quality -the staff need to check the room and make sure that things are working before the quest check into the room

Review collected in partnership with Best Western

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waynesboro, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel. Good location and value. Check out a room with a jetted tub for added relaxation. The hotel is clean and the staff friendly. Typical free breakfast I am now adding words to reach the 200 letter requirement

Review collected in partnership with Best Western

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Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear Mr. John L.: Once you enter our door way let us take care of you so you can relax and enjoy your holiday. You don’t have to make your bed, clean your room, make your own breakfast, we will do that for you. Next time you want another relaxing getaway please contact me @ at (434) 955-2777 so I... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Nice hotel near the interstate, clean rooms and very friendly staff. Near restaurants and a mini mall. Stopped here going and coming from Atlanta. The breakfast was ok and the area well maintained. Will stay again.

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Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear Ms. Audrey S.: Staying with us allows you be at the midpoint from the NY/NJ area and Atlanta, GA. We are located an easy on/off of Highway 85. During your stay here we offer a complimentary hot breakfast, free Wi-Fi and an outdoor pool (in the summer time). Please contact me @ at (434) 955-2777 to plan your next... More 

Wytheville, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed here for over a year while working on a project in the area. The staff and owner are very friendly and treat you with the up most respect . I would stay here again if I ever get another project in the area. I would recommend for travelers and company to give this hotel a try. I have... More 

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Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear Mr. Ortiz30: It is not only my pleasure, but the whole staffs, that you have become a member of our Best Western Family. One of our goals is to provide that inviting family experience to our guests who are away from their families on business. Next time when you have work in the area or even if you want... More 

Valley Stream, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed the weekend for my family reunion. We worked out a great group rate with the hotel. When my family arrived, there was an odor in our room that was coming from the air conditioner. The front desk gave us some spray that pacified the situation, however the odor continued to come from the air conditioner. The front desk offered... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear Mr. Garland B.: Thank you for letting us provide your family with their hospitality needs for your family reunion. We work with many family reunions, wedding parties, sporting events… to provide them with an individualized hospitality package. Please do not hesitate to contact me @ at (434) 955-2777 to plan your next event. Respectfully: Jay R. More 

ny
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed 1 night on our way to Atlanta. In desperate need of an overhaul in décor and amenities. In our room 30 minutes and had to switch rooms because toilet backed up! When I told front desk she immediately put us into another room saying "we had problems with this yesterday"!. Room was spacious but very outdated!!! Air conditioner loud,... More 

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Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear Mrsg42699: I apologize that it took you 30 mins to change rooms, but when a concern is raised we fix it immediately or provide our guests an option to change to another room. We are always updating our property and thank you for the suggestion and the next time you stay with us, you will be able to see... More 

Wilmington, Delaware
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Jay (hotel manager?) at the front desk was overly helpful with my weekend stay. All the people I encountered on his staff were absolutely wonderful, friendly, and very helpful. That alone would bring me back! The hotel itself was clean, but I'd love to see them take that depressing pea green paint off the walls and brighten it up a... More 

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Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear Ms. Lora P.: It is not only my pleasure to make you stay with us the ultimate guest experience, but also all of my staff as well. We are always updating our property and thank you for the suggestion and the next time you stay with us, you will be able to see some design changes. On your next... More 

Dyke, Virginia
Level Contributor
3 reviews
4 of 5 stars Reviewed July 20, 2015

We stayed at this hotel for 2 nights and it was a very pleasant experience. Very clean and they go out of their way to make your stay pleasant. The staff was great. The breakfast was great and Stacy made sure that there was plenty of fresh food available and would walk around asking if everything was ok. Their staff... More 

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Jay R, General Manager at BEST WESTERN PLUS South Hill Inn, responded to this review

Dear Ms. Lisa C.: Our mission here at the Best Western South Hill is to provide the ultimate guest experience and putting our guests first. It does not matter if we are on a break we always make sure we help our guests with their individual’s needs, like helping your daughter make a cup of coffee to making sure your... More 

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