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Fairfield Inn & Suites

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1120 Bill Tuck Hwy, South Boston, VA 24592
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Fairfield Inn & Suites
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Fairfield Inn & Suites
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56 reviews from our community

Traveler rating
    32
    18
    5
    0
    1
See reviews for
16
8
5
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Contributor
12 reviews 12 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This Fairfield is between Richmond, VA and Martinsville, VA. There are not many quality hotels between these two city's so I took a chance with this one. I was very happy to see and walk in to this hotel. The young lady at the desk was very very nice and helpful. Our rooms were very nice and clean except for... More 

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Phoenix, Arizona
Top Contributor
233 reviews 233 reviews
64 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Wonderful room--clean, great wifi, frig, comfy bed and chair. Missed breakfast because the room was so cozy, that I slept through it. Facility looks new! Great personalities at check in; very helpful with dinner suggestions. I'll be back when here again!

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Westerville, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
4 of 5 stars Reviewed February 25, 2015 via mobile

No hilton brand within an hour, so I stayed here. Nice hotel. Friendly, helpful staff that helped me with wireless issues and gave me a special rate. Weird though-shower had serious soap scum buildup on the walls. Other than that, it was a good stay.

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South Carolina
Top Contributor
104 reviews 104 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 3, 2015

As a Marriott Platinum member, we stay in a LOT of Marriotts. This one was tops. It was one of the best night's sleep I have ever had anywhere. The room was clean, well-stocked, and even had the little niceties such as lit light switches so you can find them in the middle of the night. Front staff, especially Bethany,... More 

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Virginia
Top Contributor
53 reviews 53 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed January 8, 2015

First of all, the hotel is clean and inviting. The room was nice. The thing holding me back from a good or excellent rating is the customer service. When I arrived, the hotel staff were all hanging out in the lobby. They came over to check me in, which was quick with no problems. After I came back from dinner,... More 

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Michael W, General Manager at Fairfield Inn & Suites, responded to this review

Dear Guest: Thank you for taking the time to convey your comments regarding your recent experience with the Fairfield Inn & Suites of South Boston, VA. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better met your needs. The... More 

Lumberton, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 5, 2015

I would like to say the management at this hotel is not what it should be. They management is not very customer friendly. Had personal items taken from my room and when I told them about this they acted as if I was not being truthful. Then the front desk attendant found my stuff on a housekeepers cart and still... More 

Was this review helpful? Yes 2
Michael W, General Manager at Fairfield Inn & Suites, responded to this review

Dear Guest The Fairfield Inn & Suites of South Boston is committed to providing our guests with the highest quality services and facilities. We regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how... More 

Maryland
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed December 15, 2014

Great hotel and staff! My family and I have stayed at this hotel on a number of occasions throughout the years; the rooms, service and complimentary breakfast are always superb. If you're seeking a good night rest in a clean, enjoyable and safe hotel, I would highly recommend Fairfield Inn & Suites on Bill Tuck Hwy... GOLD Star!!! There are... More 

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Richmond, Virginia, United States
Top Contributor
70 reviews 70 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 10, 2014

A nice new facility located conveniently on US 360 just minutes from downtown South Boston. The accommodations were great with a comfortable bed, generous breakfast and a very friendly and efficient staff.

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Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 26, 2014

Booked this in advance. Our room was 219 after taxes, so I thought we'd be getting 200 dollar-a-day service/room.Turns out they raised the prices because it was a "race weekend." We weren't there for a race. Regular is about 130, after taxes. That's what the room was worth. The breakfast was fine, but nothing like I expected after the reviews,... More 

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Michael W, Front Office Manager at Fairfield Inn & Suites, responded to this review

Thank you so much for taking the time to share your experience about your recent stay. You are a valued guest and it is always our goal to provide each of our guests with an exceptional hotel experience. Unfortunately, we did not meet your expectations and for that, I am sincerely sorry. We would like to have the opportunity to... More 

Brandon, Mississippi
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

I spent two night at the Fairfield in South Boston, as I was in the area for a few trips to Danville and Lynchburg. I selected this hotel, because I had rewards points to use, and this hotel offered the best bang for my buck (point) in the area. I was pleasantly surprised to find a hotel which looked very... More 

Was this review helpful? Yes 1
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