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Americas Best Value Inn - Richmond Airport

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5700 Williamsburg Road, Sandston, VA 23150
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1 room 1 guest
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Americas Best Value Inn - Richmond Airport
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12 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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A TripAdvisor Member
1 of 5 stars Reviewed July 7, 2015

Full of spiders and other bugs. The rooms are filthy and musty. Pool murky, drug addicts and drunks all around. We asked for a refund and management refused. Management also refused to make accommodations for us at another hotel. We stayed there all of 2 hours then left. Do not stay here guys.

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Medford, Oregon
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 28, 2015

We stayed here the night before a flight home. On the positive side it was at the airport but there was no noise from airplanes. It was also a very good price, which included an okay breakfast. The room, however, was very dirty and outdated. The facility was old and had not been updated or kept in good repair. The... More 

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Travelers are raving about these Sandston hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 21, 2014

This was my first time ever staying in a ABVI,I chose it because of the closeness to the airport,when I arrived there I thought I had made a mistake because the hotel does look a little run down on the outside,but I decided to stay anyways,when I checked in and went into my room I was surprised and amazed how... More 

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airportbw, Manager at Americas Best Value Inn - Richmond Airport, responded to this review

Dear ResidentGerm, On behalf of the staff and management, I would like to personally thank you for posting a review with us on here. I am glad that you enjoyed our spacious rooms at affordable prices. Come see us again sometime! Regards, Neal-Manager Americas Best Value Inn-Sandston Virginia More 

ohio
2 reviews
1 of 5 stars Reviewed September 8, 2014

Room was dirty - out dated - bathroom wall tiles cracked - dust and bugs in window sills - even an old Kleenex stuck in the peep hole on the back of the door ... Was just plain gross ... I was grateful that I had a sleeping bag in the car because I wasn't comfprtable sleeping in the covers... More 

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airportbw, Manager at Americas Best Value Inn - Richmond Airport, responded to this review

Dear sue0824, I am concerned about the issues you had mentioned in your review from 2014. Sorry for taking so long to get back to you. We are in the process of doing some updates to our property. We have also recently hired and trained new housekeepers. We hope that these changes will improve the overall experience for our future... More 

New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 25, 2014

I checked in late in the evening to continue with my journey - but needed the wifi. Unfortunately the wifi does not have internet connectivity. The front desk said, I will have to wait till 9 next morning for the manager to come and check. Tried the PC at lobby which did not have internet either. Avoid all together. There... More 

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airportbw, Manager at Americas Best Value Inn - Richmond Airport, responded to this review

Dear Azr Z, Thank you for sharing your concerns with us regarding WIFI. At the time, we were in the process of adding new security measures to our WIFI. I apologize for any inconvenience that this may have caused. Regards, Neal-Manager Americas Best Value Inn-Sandston Virginia More 

United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 13, 2014

The desk staff were very polite and helpful..we showed up early but with a few last minute checks we were given access to our room with a smile and a friendly manner. The staff reflect very well on the hotel ..in fact they could not have done more to ensure that we were happy with our room etc. Room was... More 

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airportbw, Manager at Americas Best Value Inn - Richmond Airport, responded to this review

Thank you for sharing your review on TripAdvisor. We are glad you enjoyed your stay at our property. We look forward to seeing you again in the future. Thank You! More 

Richmond, Virginia
Level Contributor
5 reviews
5 hotel reviews
1 of 5 stars Reviewed August 7, 2014

I stayed in room 105 and I guess you get what you pay for. Even though I requested a non smoking room the room still smelled smoky and there was cigarette burns on my blanket. I stayed long enough to shower then left immediately. I was scared to lay in the bed so I just left.

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airportbw, Manager at Americas Best Value Inn - Richmond Airport, responded to this review

Thank you for your review on TripAdvisor. We apologize for any inconvenience you may have felt during your stay at our property. Unfortunately there were no non-smoking rooms available on the night you had checked in, they had all been rented or reserved. Our smoking rooms do retain a smoky smell even after the rooms have been cleaned, since the... More 

1 review
5 of 5 stars Reviewed May 13, 2014

Obviously I was impressed with my stay. Not only was the rate very affordable $45 but the clean room had a Mini-Frig, Microwave, Ironing Board, Fluffy Towels and a breakfast that allows you to make your own waffles. Located next to Richmond Airport in a location that has CVS Pharmacy, Waffle House, etc. Quality at a very, very reasonable price.

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airportbw, Manager at Americas Best Value Inn - Richmond Airport, responded to this review

Thank you for sharing your review on TripAdvisor. We are glad you enjoyed your stay with us. We strive to offer as many amenities as possible to our guests to make their stay as comfortable as possible. Thank You! More 

Fairfax, Virginia
Level Contributor
51 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed December 14, 2013

The ABVI chain is hit or miss, and this one was a miss. I think this property used to be a a Quality Inn and it looks like there's a whole conference center area off of the lobby that's been shuttered. Most (all?) of the rooms have exterior entrances, some of which are a little bit of a walk from... More 

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airportbw, Manager at Americas Best Value Inn - Richmond Airport, responded to this review

Dear CosmoVA, On behalf of the staff and management, I would like to personally thank you for sharing a review with us. We are an older exterior corridor location near the Richmond Airport. We are planning on doing some renovating in 2014. We understand your concerns and we are sorry that we could not meet your expectations at this time.... More 

Williamsburg, Virginia
1 review
1 of 5 stars Reviewed October 14, 2012

I stayed there saturday night. I arrived and it took me forever to get in my room. When I finally got in the room, i turned the light on and there was hugh cobwebs and a dead moth. Than I went to the bathroom. I looked at the tub and the tub was full of dirty water and dirt. I... More 

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airportbw, Manager at Americas Best Value Inn - Richmond Airport, responded to this review

Dear Darlene L, Thank you for sharing a review with us. I am deeply concerned about the issues you encountered during your stay. I apologize for any housekeeping and staff friendliness issues you experienced. We strive to ensure that each of our guests have a enjoyable experience with us. Unfortunately, we did not meet your expectations. Please contact me directly... More 

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