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All 15 Sandston hotels

Hilton Garden Inn Richmond Airport

3.0 of 5 Hotel   |   441 International Center Drive, Sandston, VA 23150
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87%
Ranked #3 of 15 Hotels in Sandston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Kimberly E CHESAPEAK, United States
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200 reviews from our community

Traveler rating
    108
    67
    17
    4
    4
See reviews for
55
47
17
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
CHESAPEAK, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

I travel to the Richmond are on work and stayed at this hotel. First the hotel was very clean and full of amenities everywhere. My room was also nice, clean and stock with all the amenities you would expect and then some. For me the staff was what put my stay over the top. Every staff member I came in... More

Review collected in partnership with Hilton Garden Inn

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Jackson, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel was Very Clean. The staff was very professional and provided a high level of service. The breakfast service was great, a little pricing for two, but very good. The gym was clean and had everything for a great work out. The pool was clean. The room was very nice and the service was great and clean.

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Solana Beach, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed here because they offer a shuttle to the Richmond Airport that was very efficient & got us to our flight on-time very early in the morning. I used the hotel shuttle the night before our flight to return our rented car & return to the hotel. Upon check-in the staff was so friendly & helpful. And our room... More

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Baltimore, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel and rooms were very clean and the pillows are very soft. The location of the hotel is good not to far from a mall and nice restaurants. My overall stay was good, microwave, cable, refrigerator, and sitting area. The gym was nice for a little get away work out, pool is also beside the gym.

Review collected in partnership with Hilton Garden Inn

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United States
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Checked in with my wife and the front desk rep was really nice, no problems. We went shopping at short pump mall and returned in the late afternoon. While walking through the lobby there was a guy standing at the front desk with his hair in a net yelling at someone in a threatening manner. The guy had a hilton... More

Was this review helpful? Yes
Vasilios T, Manager at Hilton Garden Inn Richmond Airport, responded to this review

Dear Guest, I am extremely embarrassed & apologize regarding your experience at our hotel. We take your feedback very seriously and assure you that additional training has been done to prevent them from happening again. Again, please accept my apology and please keep us in mind next time you are visiting Richmond, VA Sincerely, Vasilios T More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Booked the hotel room at last minute and got a great rate for the labor day weekend. The room was very clean and comfortable and loved the staff and atmosphere. I would definitely book a room the next time I visit my family in the Richmond area.

Was this review helpful? Yes 1
Vasilios T, Manager at Hilton Garden Inn Richmond Airport, responded to this review

Dear Guest, Thank you so much for taking the time to email us your feedback. It means a lot, as it helps us improve our Service & Operations. We have shared your comments with our staff so they can improve for the future. Thank you again for staying with us & Please Keep us in mind next time you are... More

Plainfield, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Nice people in the hotel, trying to do the right thing. This week phones in my room did not work, and the TV stopped working and needed to be reset by a technician (2nd time) . amdnehrothfsogoto fheiitigshueugh kshigh gjsiort ffse hihgfsfd hsis llgoe ggto sdfh Why do I have to have at least 200 characters?

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Vasilios T, Manager at Hilton Garden Inn Richmond Airport, responded to this review

Dear Guest, Thank you so much for taking the time to email us your feedback. It means a lot, as it helps us improve our Service & Operations. We apologize about your experience at our hotel. We have addressed all your concerns to improve our operations in the future. Thank you again for staying with us & Please Keep us... More

Williamsburg, Virginia
Top Contributor
50 reviews 50 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

early flight required a hotel stay. bed was not comfortable...did not sleep well. but clean and quiet. went to restaurant directly across the street...was very good.... the patron mexican cantina. overall meet needs and was clean.

Was this review helpful? Yes
Vasilios T, Manager at Hilton Garden Inn Richmond Airport, responded to this review

Dear Guest, Thank you so much for taking the time to email us your feedback. It means a lot, as it helps us improve our Service & Operations. We have shared your comments with our staff so they can improve for the future. Thank you again for staying with us & Please Keep us in mind next time you are... More

Washington DC, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything was in great condition and the staff was friendly and helpful. I would definitely stay here again and would recommend it to others! Too bad I didn't get to try out the pool or other amenities.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Vasilios T, Manager at Hilton Garden Inn Richmond Airport, responded to this review

Dear Guest, Thank you so much for taking the time to email us your feedback. It means a lot, as it helps us improve our Service & Operations. We always share your comments with the Staff as it will motivate them to do even better & provide consistent Great Service & Clean Accommodations. Thank you again for staying with us... More

Norfolk, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The rooms were clean and comfortable. The staff was extremely nice and available to help or answer questions at any time. Enjoyed the stay very much. I wish I was in town longer to use all the amenities of the hotel because everything I used was excellent.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Vasilios T, Manager at Hilton Garden Inn Richmond Airport, responded to this review

Dear Guest, Thank you so much for taking the time to email us your feedback. It means a lot, as it helps us improve our Service & Operations. We always share your comments with the Staff as it will motivate them to do even better & provide consistent Great Service & Clean Accommodations. Thank you again for staying with us... More

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Additional Information about Hilton Garden Inn Richmond Airport

Address: 441 International Center Drive, Sandston, VA 23150
Phone Number:
Location: United States > Virginia > Sandston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Richmond Airport 3*
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Also Known As:
Hilton Garden Inn Richmond Airport Hotel Sandston

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