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Holiday Inn Richmond Airport

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445 International Center Drive, Sandston, VA 23150
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Holiday Inn Richmond Airport
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Holiday Inn Richmond Airport
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85 reviews from our community

Traveler rating
    43
    29
    10
    2
    1
See reviews for
18
17
4
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hernando, Florida, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed here for the 2nd time with a large group from all over the country to honor a member. Rooms were comfortable, breakfast buffet was decent, banquet was very good. Would stay again. Convenient to airport if you are flying in. Down side was there were no restaurants nearby - you had to drive.

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HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Carol K, Thank you for taking the time to review our hotel. I am pleased to hear that your stay was a good one. I am glad you enjoyed the banquet and breakfast! We hope to see you and the group you traveled with again in the future. Yours in service, Henidh Shah More 

Hampton, Virginia
Top Contributor
137 reviews 137 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed overnight near the airport to accommodate a very flight the next morning. The HI is located in a cluster of hotels right next to a Holiday Inn Express. The hotel was clean and the staff were friendly. There were a number of high school age girls roaming the hall -- probably a sports team. The hotel was quiet... More 

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HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear FredL757, Thank you for taking the time to review our hotel. I am pleased to hear that your stay was a good one. I apologize for the noise of the girls on the sports team. I’m glad that you enjoyed the breakfast buffet our restaurant had set up. We hope to see you again in your future visits to... More 

Chicago
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 19, 2015

I stayed here for one night to wait for my flight, the only thing I wanted was to sleep, and i could here lots of noise from the next room, not from noisy neighbors ( i have had lots) normal noises like TV, toilet, shower. Also this hotel is near airport, therefore planes are near so I think they should... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Richmond Airport, responded to this review

Dear Eder55, Thank you for sparing some time out of your busy day to write us a feedback regarding your recent stay. I am glad to see that our property's location was convenient for your travel needs. On the other hand, please accept my sincerest apologies for the noise levels, which may have inconvenienced you in any way. Please be... More 

Newport News, Virginia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 4, 2015

My wife & I stayed here as part of our 5 year anniversary gift to each other. When reserving the room we had asked to have a room on the top floor, and had shared that because it was our 5 yr anniversary -- we were hoping to check-in as early as was feasible. After we arrived, we unpacked our... More 

Was this review helpful? Yes 1
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Scott N, Thank you for taking the time to review our hotel! I am pleased that you and your wife chose to stay with us for your 5 year anniversary! We hope that you two enjoyed the gifts. I am glad to hear that your entire stay was awesome, and that my staff was wonderful as well. We hope... More 

Danville, Virginia
Top Contributor
80 reviews 80 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 10, 2014

Clean. Convenient to a lot of restaurants on Laburnum Ave. Obviously, close to the airport. Water pressure is very low. Pillows are too squishy. In room AC/heat control is nice - I ran the fan to drown out the planes. Located only minutes from downtown.

Was this review helpful? Yes 1
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Jennifer A, Thank you for taking the time to reviewing our hotel! I apologize about the water pressure and the squishy pillows. I will do my best to fix those issues! I am pleased that your enjoyed your stay with us. We hope to see you next time you visit the area. Yours in service, Henidh Shah More 

Virginia Beach, Virginia
Top Contributor
350 reviews 350 reviews
101 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed December 2, 2014

This is a pretty good hotel. Friendly staff and check in and out was quick and easy. Rooms and in great shape and have everything you need. They have a place to eat downstairs, and also a bar. It is located close to the airport. It is close to many place to eat and shop. I would have no problem... More 

Was this review helpful? Yes
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Adak C, Thank you for taking the time to review our hotel. I am very pleased to hear that you enjoyed your stay with us! I’m glad that my staff was both friendly and efficient. We hope to see you in future visits to the area! Yours in service, Henidh Shah More 

San Diego, California
Reviewer
5 reviews 5 reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 12, 2014

Most aspects of this hotel were pretty good - it's pretty clean, has a friendly front desk staff etc. One thing I really look forward to after a long day of traveling though is taking a hot shower to get clean and relax and unwind. When I stepped into this shower though, I was thinking "There is no way this... More 

Was this review helpful? Yes 1
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear RideTheWind, I am so sorry to hear that your stay here with us was less than desirable. I do want to apologize for any of the inconveniences you encountered during your stay. This is not a problem that has been brought to our attention previously, and I do thank you for bringing it to my attention. I will have... More 

North Carolina Coast, North Carolina
Top Contributor
83 reviews 83 reviews
27 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed September 21, 2014

Right off of the highway and next to the airport so the location is good. The room was clean but the decor was a bit out of date, kind of like staying in my grandma's guest room. I suggest you stay right next door at the Holiday Inn Express which provides a free breakfast.

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HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear GeoAdventurer, Thank you for choosing the Holiday Inn for your recent travels to Richmond. I am sorry to hear that the decor was not up to date as per your choice, and I do hope this does not hinder your future decisions to stay with us, we are fairly new property built in end of 2008, we do follow... More 

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2014

I recently hosted a Vietnam Veterans reunion at this hotel. I would highly recommend this hotel for any group. The accommodations were superb and the entire staff took care of our every need. We booked 65 rooms in August and there was nothing but praise for our 4 day stay. Stephanie Mogelgaard was our sales representative and she was outstanding

Was this review helpful? Yes 6
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear fmtalpha, Thank you for booking your reunion at the Holiday Inn Richmond Airport. I am happy to hear that you enjoyed the reunion as well as your stay here with us. We pride ourselves in customer satisfaction and I am delighted to hear that my entire staff went above and beyond during your reunion. Also, I will certainly let... More 

Havre de Grace, Maryland
Top Contributor
60 reviews 60 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 21, 2014

This was a nice place to stay while working in the Richmond Airport area. The hotel and rooms were very clean and nice. The only complaint I have was the walls seemed a bit thinner than I'm use to. I could easily hear talking and the TVs in the adjacent rooms.

Was this review helpful? Yes 8
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Jeff S , Thank you for taking the time to review your stay with us. I am sorry to hear you had some trouble with the noise. I am, however, happy to hear that you enjoyed your stay, and that the room was up to standard for you. We look forward to having you next time you’re in Richmond.... More 

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