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All 15 Sandston hotels

Holiday Inn Richmond Airport

3.0 of 5 Hotel   |   445 International Center Drive, Sandston, VA 23150
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Ranked #8 of 15 Hotels in Sandston
A recent review
4 of 5 stars reviewed 1 week ago
Jennifer A Danville, Virginia
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81 reviews from our community

Traveler rating
    41
    28
    9
    2
    1
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17
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Danville, Virginia
Top Contributor
61 reviews 61 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean. Convenient to a lot of restaurants on Laburnum Ave. Obviously, close to the airport. Water pressure is very low. Pillows are too squishy. In room AC/heat control is nice - I ran the fan to drown out the planes. Located only minutes from downtown.

Was this review helpful? Yes
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Jennifer A, Thank you for taking the time to reviewing our hotel! I apologize about the water pressure and the squishy pillows. I will do my best to fix those issues! I am pleased that your enjoyed your stay with us. We hope to see you next time you visit the area. Yours in service, Henidh Shah More 

Virginia Beach, Virginia
Top Contributor
321 reviews 321 reviews
94 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a pretty good hotel. Friendly staff and check in and out was quick and easy. Rooms and in great shape and have everything you need. They have a place to eat downstairs, and also a bar. It is located close to the airport. It is close to many place to eat and shop. I would have no problem... More 

Was this review helpful? Yes
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Adak C, Thank you for taking the time to review our hotel. I am very pleased to hear that you enjoyed your stay with us! I’m glad that my staff was both friendly and efficient. We hope to see you in future visits to the area! Yours in service, Henidh Shah More 

San Diego, California
Reviewer
4 reviews 4 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 12, 2014

Most aspects of this hotel were pretty good - it's pretty clean, has a friendly front desk staff etc. One thing I really look forward to after a long day of traveling though is taking a hot shower to get clean and relax and unwind. When I stepped into this shower though, I was thinking "There is no way this... More 

Was this review helpful? Yes
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear RideTheWind, I am so sorry to hear that your stay here with us was less than desirable. I do want to apologize for any of the inconveniences you encountered during your stay. This is not a problem that has been brought to our attention previously, and I do thank you for bringing it to my attention. I will have... More 

Seattle, Washington
Top Contributor
76 reviews 76 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 21, 2014

Right off of the highway and next to the airport so the location is good. The room was clean but the decor was a bit out of date, kind of like staying in my grandma's guest room. I suggest you stay right next door at the Holiday Inn Express which provides a free breakfast.

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HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear GeoAdventurer, Thank you for choosing the Holiday Inn for your recent travels to Richmond. I am sorry to hear that the decor was not up to date as per your choice, and I do hope this does not hinder your future decisions to stay with us, we are fairly new property built in end of 2008, we do follow... More 

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2014 via mobile

I recently hosted a Vietnam Veterans reunion at this hotel. I would highly recommend this hotel for any group. The accommodations were superb and the entire staff took care of our every need. We booked 65 rooms in August and there was nothing but praise for our 4 day stay. Stephanie Mogelgaard was our sales representative and she was outstanding

Was this review helpful? Yes 6
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear fmtalpha, Thank you for booking your reunion at the Holiday Inn Richmond Airport. I am happy to hear that you enjoyed the reunion as well as your stay here with us. We pride ourselves in customer satisfaction and I am delighted to hear that my entire staff went above and beyond during your reunion. Also, I will certainly let... More 

Havre de Grace, Maryland
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 21, 2014

This was a nice place to stay while working in the Richmond Airport area. The hotel and rooms were very clean and nice. The only complaint I have was the walls seemed a bit thinner than I'm use to. I could easily hear talking and the TVs in the adjacent rooms.

Was this review helpful? Yes 8
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Jeff S , Thank you for taking the time to review your stay with us. I am sorry to hear you had some trouble with the noise. I am, however, happy to hear that you enjoyed your stay, and that the room was up to standard for you. We look forward to having you next time you’re in Richmond.... More 

Newport News, Virginia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 18, 2014

The OCCASION: My wife's 29th & holding birthday celebration. The GOOD: The hotel is only 6 years old, and very nice in every aspect you would expect from a 3-star hotel. Great room, comfortable bed, nice furnishings, attractive decor We experienced exceptional Customer Service from check-in to departure.*** *** Especially from the Hotel Manager, Henidh Shah, who took a disastrous... More 

Was this review helpful? Yes 9
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Scott N, Thank you so much for taking the time to review our hotel. I am ecstatic to hear that you enjoyed your stay here with us, during your wife’s birthday celebration. I am also happy to her that I could be of such great assistance to you both. I am extremely sorry about the excessive noise and inconvenience... More 

Palmyra, Virginia
Contributor
16 reviews 16 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 15, 2014

This is a great, clean, travel friendly hotel. They have a deal where you can stay the night before you fly out of Richmond Airport and they will drive you to the airport in a van AND keep your car for the week or so you are gone. You call them when you get back and they come pick you... More 

Was this review helpful? Yes 13
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Vince F, Thank you for choosing the Holiday Inn Richmond Airport. I am thrilled to hear that you continually enjoy your stays here with us, as well as the courtesy shuttle vans. We strive to go above and beyond when it comes to customer satisfaction. We look forward to seeing you next time you’re in Richmond. Yours in service... More 

McClellanville, South Carolina
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed August 14, 2014

We visited as part of a conference and were very impressed. This place is super clean and has a terrific staff. The front desk clerk went out of her way to find a room for us to check in early. Super accomodating. The rooms are nice and very clean. The linens smelled like bleach and detergent which made me happy.... More 

Was this review helpful? Yes 14
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear dixiebelle06, I am excited to hear that you enjoyed your stay here with us during your conference. I take pride in my staff knowing that they go above and beyond what is expected. Cleanliness is top priority here at the holiday inn and am happy to know that the room as well as the linens were up to standard.... More 

Ahmedabad, India
1 review
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 9, 2014

My wife and I were travelling from India to attend dog show, and a friend of mine recommended this hotel close to civic center. This hotel was in a great location close to Richmond Airport. As soon as we entered the hotel there was an elegantly furnished lobby and a welcoming staff at the front desk. They gave us maps... More 

Was this review helpful? Yes 16
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Dharmik110485, Thank you for taking the time to review our hotel. I am so glad to hear that my staff exceeded your expectations and that you enjoyed your stay here with us. Cleanliness is one of our top priorities here at the Holiday inn and I am thrilled to know that the room was above and beyond what you... More 

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Additional Information about Holiday Inn Richmond Airport

Address: 445 International Center Drive, Sandston, VA 23150
Phone Number:
Location: United States > Virginia > Sandston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Richmond Airport 3*
Number of rooms: 143
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Also Known As:
Holiday Inn Richmond-Airport Hotel Sandston
Sandston Holiday Inn
Hotel Style:
#6 Business Hotel in Sandston

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