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All 15 Sandston hotels

Holiday Inn Richmond Airport

3.0 of 5 Hotel   |   445 International Center Drive, Sandston, VA 23150
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Ranked #8 of 15 Hotels in Sandston
A recent review
5 of 5 stars reviewed 2 weeks ago
fmtalpha
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77 reviews from our community

Traveler rating
    41
    26
    7
    2
    1
See reviews for
17
14
4
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I recently hosted a Vietnam Veterans reunion at this hotel. I would highly recommend this hotel for any group. The accommodations were superb and the entire staff took care of our every need. We booked 65 rooms in August and there was nothing but praise for our 4 day stay. Stephanie Mogelgaard was our sales representative and she was outstanding

Was this review helpful? Yes 3
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear fmtalpha, Thank you for booking your reunion at the Holiday Inn Richmond Airport. I am happy to hear that you enjoyed the reunion as well as your stay here with us. We pride ourselves in customer satisfaction and I am delighted to hear that my entire staff went above and beyond during your reunion. Also, I will certainly let... More

Havre de Grace, Maryland
Contributor
20 reviews 20 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a nice place to stay while working in the Richmond Airport area. The hotel and rooms were very clean and nice. The only complaint I have was the walls seemed a bit thinner than I'm use to. I could easily hear talking and the TVs in the adjacent rooms.

Was this review helpful? Yes 7
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Jeff S , Thank you for taking the time to review your stay with us. I am sorry to hear you had some trouble with the noise. I am, however, happy to hear that you enjoyed your stay, and that the room was up to standard for you. We look forward to having you next time you’re in Richmond.... More

Newport News, Virginia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The OCCASION: My wife's 29th & holding birthday celebration. The GOOD: The hotel is only 6 years old, and very nice in every aspect you would expect from a 3-star hotel. Great room, comfortable bed, nice furnishings, attractive decor We experienced exceptional Customer Service from check-in to departure.*** *** Especially from the Hotel Manager, Henidh Shah, who took a disastrous... More

Was this review helpful? Yes 7
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Scott N, Thank you so much for taking the time to review our hotel. I am ecstatic to hear that you enjoyed your stay here with us, during your wife’s birthday celebration. I am also happy to her that I could be of such great assistance to you both. I am extremely sorry about the excessive noise and inconvenience... More

Palmyra, Virginia
Contributor
14 reviews 14 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is a great, clean, travel friendly hotel. They have a deal where you can stay the night before you fly out of Richmond Airport and they will drive you to the airport in a van AND keep your car for the week or so you are gone. You call them when you get back and they come pick you... More

Was this review helpful? Yes 12
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Vince F, Thank you for choosing the Holiday Inn Richmond Airport. I am thrilled to hear that you continually enjoy your stays here with us, as well as the courtesy shuttle vans. We strive to go above and beyond when it comes to customer satisfaction. We look forward to seeing you next time you’re in Richmond. Yours in service... More

McClellanville, South Carolina
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed August 14, 2014

We visited as part of a conference and were very impressed. This place is super clean and has a terrific staff. The front desk clerk went out of her way to find a room for us to check in early. Super accomodating. The rooms are nice and very clean. The linens smelled like bleach and detergent which made me happy.... More

Was this review helpful? Yes 14
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear dixiebelle06, I am excited to hear that you enjoyed your stay here with us during your conference. I take pride in my staff knowing that they go above and beyond what is expected. Cleanliness is top priority here at the holiday inn and am happy to know that the room as well as the linens were up to standard.... More

Ahmedabad, India
1 review
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 9, 2014

My wife and I were travelling from India to attend dog show, and a friend of mine recommended this hotel close to civic center. This hotel was in a great location close to Richmond Airport. As soon as we entered the hotel there was an elegantly furnished lobby and a welcoming staff at the front desk. They gave us maps... More

Was this review helpful? Yes 16
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Dharmik110485, Thank you for taking the time to review our hotel. I am so glad to hear that my staff exceeded your expectations and that you enjoyed your stay here with us. Cleanliness is one of our top priorities here at the Holiday inn and I am thrilled to know that the room was above and beyond what you... More

Grove City, Ohio
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 9, 2014

I booked a room for an upcoming event and had to change my room type. Since I work odd-hours, this call happened at 2am est. Within one minute, Shannon at the front desk looked me up, changed my room, and let me sleep easy knowing my trip was set in stone booked. Best service I have ever had on any... More

Was this review helpful? Yes 15
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear c s, I am delighted to hear of your satisfaction with experience with guest services. We strive for excellence in all areas of guest relations with a goal to ensure to best experience possible. Your review shows that we our doing superior as an IHG Brand Hotel, and I will acknowledge Shannon for her outstanding customer service. We sincerely... More

1 review
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 4, 2014

I checked into the hotel quickly and easily. No lengthy check in time or rude front desk employee. I got to my room and everything was up to par. The bathroom and beds were clean. When I went out I realized I had lost my room key. The staff were more than happy to help. Sadly I wasn't able to... More

Was this review helpful? Yes 16
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Dev P, Thank You! We are elated to hear of such good things about our property. It is very comforting to know that the staff that I have are committed to ensure that each and every guest feel welcomed and at home. I am glad that you enjoyed our restaurant services, as well. We look forward to your future... More

Reviewer
4 reviews 4 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 3, 2014

The hotel room I was in was very clean. In addition to the room being wonderful the staff were very helpful. They provided me with an extra toothbrush and were just very friendly in general. The breakfast was great. The food was delicious and the seating was wonderful. When visiting the pool I noticed it was very clean. Checking in... More

Was this review helpful? Yes 18
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Jarred T, Thank you for choosing our hotel for your visit to Richmond airport and for taking the time to share your experience with the travel community. It makes the staff very happy to hear that you had a great stay. We hope that means that you will come and visit again. We'll be looking for you! Yours in... More

Virginia
Senior Reviewer
7 reviews 7 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 26, 2014

We had a room on the 4th floor and this has got to be one of the cleanest and well kept hotels we have ever been around. The staff is very friendly and will actually offer to help you get your stuff and speak to you. The grounds are landscaped and worked like a tourist attraction, everything trimmed, weeded and... More

Was this review helpful? Yes 19
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Itsmarkjr, Thank you for choosing our hotel for your visit to Richmond airport and for taking the time to share your experience with the travel community. It makes the staff very happy to hear that you had a great stay. We hope that means that you will come and visit again. We'll be looking for you! Yours in service,... More

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Additional Information about Holiday Inn Richmond Airport

Address: 445 International Center Drive, Sandston, VA 23150
Phone Number:
Location: United States > Virginia > Sandston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Richmond Airport 3*
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Also Known As:
Holiday Inn Richmond-Airport Hotel Sandston
Sandston Holiday Inn

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