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Quality Inn Richmond Airport

2.0 of 5
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5240 Airport Square Lane, Sandston, VA 23150 (Formerly Comfort Inn Richmond Airport)
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1 room 1 adult
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Quality Inn Richmond Airport
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50 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for work. Had a great stay staff was amazing. Room was very clean. Bathroom was extremely clean. I would recommend this hotel for everyone. We had 9 rooms and no one had any complaints at all. Betty Ann and Pat was so helpful. No one had any complaints about the free breakfast either. Will be staying here again... More 

Helpful?
Thank crashtophe25
denver
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 17, 2015

This hotel has made so many improvements, I have been coming here for over 10yrs for my business and had always felt like a stranger. Well I got to say WOW!!!!! even the front desk has improved, before it was business as usual, now there is a new face and she makes you feel welcomed with such a friendly personality,... More 

Helpful?
2 Thank diety
Orlando, Florida
Level Contributor
137 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
1 of 5 stars Reviewed October 1, 2015

So this used to be the Comfort Inn Richmond Airport. Now it is called the Quality Inn Richmond Airport, but it is a LONG WAY from quality or comfort. In fact, it would have been better to rename the place the "NO QUALITY Inn." No elevator. Be ready to carry your luggage up the stairs. Duck tape on the floor... More 

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Thank skip15000
Wiltshire
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 28, 2015

This is a budget motel type of hotel. We booked it specifically as the website offered a shuttle service to the airport. However when we asked for this we were told it had been discontinued. After pointing out it was in the room information booklet a taxi was organised for us at no charge. There was also no safety deposit... More 

Helpful?
Thank WiltshireOldbiddy
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 28, 2015 via mobile

They are undergoing some much needed rehab and is now called Quality Inn. For $53 per night it's hard to complain. The room was clean, bed was comfortable, hall was quiet. If you want a chocolate on your pillow, go down the road and spend ANOTHER $100. Your basic good night's sleep.

Helpful?
Thank Essabae
Chicago
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 6, 2015

The only good thing about this hotel is the Location. Just a two minute drive to Richmond Airport so very convenient but the property itself either needs a complete refurbish. The rooms were very dated and the décor out of the eighties. The furniture was falling apart, the bedding had cigarette burns and I have know idea what was in... More 

Helpful?
Thank 1968AndrewY
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 24, 2015 via mobile

Booked this motel online unseen. Afterwards we read some reviews and wasn't sure if we had made a good choice. We arrived and the front desk was pleasant and helpful. She informed us that some construction was taking place and gave us a ground floor room. The room was clean the bathroom was clean with ample towels. The room showed... More 

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1 Thank spike611
West Branch, Iowa
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 30, 2015

Hotel is a ways off the main drag (Rt. 60) and as such is pretty quiet. What made the stay above average was the staff. I ended up needing their assistance on a couple different occasions and they were always very helpful and friendly. Overall the hotel was otherwie your basic Comfort Inn, nice and a good enough value for... More 

Helpful?
Thank Cary W
Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
7 reviews
4 of 5 stars Reviewed May 20, 2015

We needed transportation to and from the airport and the car rental place. They made sure we had cab transportation or a hotel shuttle. We never had to wait and had excellent service. The front desk was friendly and cooperative, making sure our stay was good. It was quiet because they were off the main road on a side road.... More 

Helpful?
Thank travelingwhenever999
Bullhead City, Arizona
Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 20, 2015

A group of us came from all over the country for a local family wedding and all booked as a group. This property is two stories with no elevator so be ready to carry your suitcases up and down the stairs. I had read that it was newly renovated, but I did not see anything remotely new. Perhaps the renovations... More 

Helpful?
Thank Trix1111
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