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Comfort Inn Richmond Airport

2.0 of 5
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5240 Airport Square Lane, Sandston, VA 23150
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Comfort Inn Richmond Airport
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Ranked #9 of 15 Hotels in Sandston
A recent review
4 of 5 stars reviewed 1 week ago
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44 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Contributor
15 reviews 15 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this motel online unseen. Afterwards we read some reviews and wasn't sure if we had made a good choice. We arrived and the front desk was pleasant and helpful. She informed us that some construction was taking place and gave us a ground floor room. The room was clean the bathroom was clean with ample towels. The room showed... More 

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West Branch, Iowa
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 30, 2015

Hotel is a ways off the main drag (Rt. 60) and as such is pretty quiet. What made the stay above average was the staff. I ended up needing their assistance on a couple different occasions and they were always very helpful and friendly. Overall the hotel was otherwie your basic Comfort Inn, nice and a good enough value for... More 

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Metro Minneapolis-Saint Paul, Minnesota
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed May 20, 2015

We needed transportation to and from the airport and the car rental place. They made sure we had cab transportation or a hotel shuttle. We never had to wait and had excellent service. The front desk was friendly and cooperative, making sure our stay was good. It was quiet because they were off the main road on a side road.... More 

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Bullhead City, Arizona
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 20, 2015

A group of us came from all over the country for a local family wedding and all booked as a group. This property is two stories with no elevator so be ready to carry your suitcases up and down the stairs. I had read that it was newly renovated, but I did not see anything remotely new. Perhaps the renovations... More 

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Floyds Knobs
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 9, 2015

This hotel is not on the main road so its fairly quiet. The person on duty at the front cask wasn't particularly pleasant when we checked in. Our room was fine. It's an older property. No elevator which didn't cause us issues but might for some. The room was clean. The shower had some grout that probably will never be... More 

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Byron Center, Michigan
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 26, 2015

Basic only. Would not take much to get up to standards. Old interior. Smaller rooms and bathroom. Internet was spotty at best. Kept me from writing this review, so maybe there is some thought put into it :). Looks recently painted in the halls as there were paint splattered all over the carpeting. It appears that the Franchisee just doesn't... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 18, 2015

Work seen to be going on, we found the room including bedding to be very clean which is a priority to all travellers. price reasonable. would stay there again if renovations have been done. Breakfast was your standard fare.

Was this review helpful? Yes 1
Washington, District of Columbia, United States
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 17, 2015

We needed a place to lay our heads for the night prior to heading back on the road. I waiting a little too late (after midnight) to try to figure out hotel logistics so my usual Richmond hotels were booked. We found a room at the Comfort in and i served it's purpose. The hotel, as other reviewers have noted,... More 

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Virginia Beach, Virginia, United States
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 10, 2015

As stated this place is very old. Old decor, and you see wear in the walls, furniture and in the bathroom. On the bright side room does look clean. They take clc lodging here but there's a couple of other hotels in the area that takes it as well. I would not stay here again unless updated this place

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Yorktown, Virginia
1 review
1 of 5 stars Reviewed March 1, 2015

made disabled person drag suitcases to 2nd floor (no elevator) - dirty/dusty, dirty toilet seat - rude staff - overpriced - ceiling tiles missing in hallway - rude staff - hotel feels dirty and outdated

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