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Courtyard by Marriott Richmond Airport

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5400 Williamsburg Road, Sandston, VA 23150
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Courtyard by Marriott Richmond Airport
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341 Reviews from our TripAdvisor Community

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Traveler rating
    195
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    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (341)
  • Mar-May only
    (92)
  • Jun-Aug only
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  • Dec-Feb only
    (65)
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Fort Lauderdale, Florida
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Although a little drive from downtown Richmond, ten minutes or so, the price was oh so much better than downtown, and the location cannot be beat for easy access to in-and-out restaurants. A sound sleep is dependable here, even with easy access to the airport (we were on a driving trip, so airport access was not an issue, but it... More 

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Tyrone T, Guest Relations Manager at Courtyard by Marriott Richmond Airport, responded to this review

DEAR, GOTHERE88, Thank you so much for your response. It's always a pleasure receiving information from guest that enjoyed their stay. I am so glad you and your family were pleased with your stay here at the Courtyard Marriott Richmond Airport. We pride ourselves on giving above and beyond customer service. We will share this information with our team so... More 

Largo, Florida, USA
Level Contributor
119 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel prior to a flight back home. The hotel was pretty full due to a youth sports event but was still rather quite. The room was nice and clean and the bed was comfortable. The staff was helpful at check in and the shuttle runs 24 hours on demand.

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Tyrone T, Front Office Manager at Courtyard by Marriott Richmond Airport, responded to this review

DEAR RSCHRADER, Thank you so much for your response. It's always a pleasure receiving information from guest that enjoyed their stay. We pride ourselves on giving above and beyond guest service. We will share this information with our team as a learning tool for the future so that they will continue to provide this type of exceptional service that guest... More 

Boca Raton, Florida
Level Contributor
400 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for one night on business. Lobby remodeled and plenty of seating. Again Courtyard only Marriott without free breakfast even for their highest elite status customers. Went to Ma's and Pa's for breakfast. Rooms are very small but adequate. Bathrooms are also small but adequate. Fitness center was decent with working machines. Hotel close to airport.

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Tyrone T, Manager at Courtyard by Marriott Richmond Airport, responded to this review

Dear, Nailcutter Thank you for taking the time to post a review about the Courtyard by Marriott Richmond Airport. As a seasoned traveler, your feedback is greatly appreciated. I passed along your compliment about how great the staff service was during your stay, and we are happy to hear that we have exceeded your expectations. Although we don't have any... More 

South Charleston, West Virginia
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 20, 2015

We needed a hotel near the airport since we had an early morning flight and also needed a place to park our car other than the airport. This hotel let us keep the car there for our entire 10 day vacation when other hotels only allowed for the length of our stay. The rooms were nice and clean and in... More 

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Tyrone T, Front Office Manager at Courtyard by Marriott Richmond Airport, responded to this review

Dear, Aaron K Thank you so much for your response! It's always a pleasure receiving information from guest that enjoyed their stay. We pride ourselves on giving above and beyond guest service. We will share this information with our team as a learning tool for the future so that they will continue to provide this type of exceptional service that... More 

Schertz
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 14, 2015

We needed a hotel close to the airport due to our travel plans...and some delayed flights. Friendly staff and truly appreciated the airport shuttle service (despite waiting 30 minutes for a ride at 1:00 AM). The room was clean and freezing cold...the AC worked almost too well. Our king mattress is ready to be replaced...I slept in one valley while... More 

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Tyrone T, Front Office Manager at Courtyard by Marriott Richmond Airport, responded to this review

Dear BoiseBeaker, Thank you for taking the time to post a review about the Courtyard by Marriott Richmond Airport. As a seasoned traveler, your feedback is greatly appreciated. I passed along your compliment about how great the staff service was during your stay, and we are happy to hear that we have exceeded your expectations. Although I don't have any... More 

Dallas, Texas
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 11, 2015

After more than 500 nights in the last ten years at Marriott hotels, I have developed a few basic expectations, and sadly this hotel failed to meet them. 1. The TV works. 2. A bed larger than a full-size. 3. A bottle of water in the room. 4. A front desk that is responsive when I have an issue with... More 

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Tyrone T, Front Office Manager at Courtyard by Marriott Richmond Airport, responded to this review

Thank You for taking the time to share your feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you have experience. We have shared your feedback with the appropriate hotel team to ensure that this... More 

Dickerson, Maryland
Level Contributor
154 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed June 5, 2015

Just a quick overnight stay while in town for an event. Hotel was comfortable, but seemed quite dated. For example, the desk tent for the internet advertises that it's 50 times faster than dial up. Does anyone remember how fast dial up was anymore? Or even have a modem? I'll bet there are some users of Trip Advisor that never... More 

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Cocoa Beach, Florida
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 2, 2015

We stayed on a weekend that happened to have a wedding taking place on site. The staff made our stay comfortable and the event for the most part didn't interfere with our peace and quite. it's very close to the airport but I never heard any plane noise. We used the hotel as our base as we made I way... More 

Was this review helpful? Yes
Tyrone T, Front Office Manager at Courtyard by Marriott Richmond Airport, responded to this review

Dear, Aaron K Thank you so much for your response! It's always a pleasure receiving information from guest that enjoyed their stay. We pride ourselves on giving above and beyond guest service. We will share this information with our team as a learning tool for the future so that they will continue to provide this type of exceptional service that... More 

Oxford, Pennsylvania
Level Contributor
116 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 27, 2015

picking a Marriott courtyard is always a safe bet and this lo cation is great for a trip north. nice staff, good clean rooms and convenient to many restaurants. we just spent an overnight and were on our way

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Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed May 26, 2015

First morning, we missed the continental breakfast. The staff understood our circumstances for this error & Wanda & Ciera at the Bistro made sure we had a delicious meal (Thanks to the chef too!). Super friendly & kind. Apppreciated their service. Later that night ordered from the Bistro again ~ great food & service (I believe it was Rory who... More 

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