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All 15 Sandston hotels

Courtyard by Marriott Richmond Airport

3.0 of 5 Hotel   |   5400 Williamsburg Road, Sandston, VA 23150
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89%
Ranked #2 of 15 Hotels in Sandston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
FinAndFiona Richmond, Virginia
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302 reviews from our community

Traveler rating
    179
    90
    26
    5
    2
See reviews for
72
38
41
127
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Richmond, Virginia
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not very clean, okay bed, just an okay everything kind of hotel. Wear shower shoes, the tub was revolting. A one night only kind of place. Being very close to the airport is the only plus in addition to the starbucks in the lobby.

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Sarah B, Assistant General Manager at Courtyard by Marriott Richmond Airport, responded to this review

Good afternoon FinAndFiona, Thank you for posting a review of the Courtyard by Marriott Richmond Airport; Your feedback is greatly appreciated because it tells me what the hotel is doing right, what the hotel is doing wrong, and how the hotel can improve. I sincerely apologize that your stay was less that excellent due to the "OK" condition of the... More

Senior Contributor
21 reviews 21 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm kinda wondering if the folks who review this hotel don't go to hotels very often. As someone who's stayed in hotels for 100 nights a year - this place will come by in a pinch, but it needs some updating. First on the positives: The staff is great. They really are. The service is top notch too. So you... More

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Sarah B, Assistant General Manager at Courtyard by Marriott Richmond Airport, responded to this review

Good afternoon Tcp102, Thank you for taking the time to post a review about the Courtyard by Marriott Richmond Airport. As a seasoned traveler, your feedback is greatly appreciated because it tells me what the hotel is doing right, what the hotel is doing wrong, and how the hotel can improve. I passed along your compliment about how great the... More

Virginia
Contributor
19 reviews 19 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 1 night in advance of flying out of Richmond airport. Check in was fast and our room was nice and comfortable. We didn't spend much time in the room, as we left at 5am for our flight. The shuttle can make a round trip in 10 minutes, so even though we couldn't fit with... More

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Sarah B, Assistant General Manager at Courtyard by Marriott Richmond Airport, responded to this review

Good afternoon dewhee32, Thank you for taking the time to post a review about the Courtyard by Marriott Richmond Airport; Your feedback is greatly appreciated! I was delighted to read about how wonderful your stay with us was, and I shared your compliments with the hotel's staff. Every day the staff strives to deliver exceptional service to our guests, and... More

Etters, Pennsylvania
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice room, great staff, good location to the airport....MY only problem was that it did not have a free breakfast...It was a very quite room, staff was great and location was great...We used this hotel for a night before our vacation in Virginia Beach...It was right off the highway

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Williamsburg, Virginia
Top Contributor
199 reviews 199 reviews
20 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is the perfect place to stay before you travel. The staff is super friendly and accommodating. The rooms are spacious and clean. The best pat is that you park your car while you are away and there is a free shuttle to and from the airport.

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Wimberley, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 12, 2014

For our last night in Virginia we chose this hotel to be close to the airport. The price was right. We turned in our rental car the night before so we wouldn't have to mess with it early the next morning. The hotel shuttle took us back and forth to the airport. The staff is very friendly and courteous. The... More

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Nashville, Tennessee
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 5, 2014

We visited the area for a baseball tournament. My first encounter with Daniel (I think) at the counter was not pleasant. Not very customer friendly. Could barely finish my question before he blurted "no." But from that point on, the staff was super friendly..especially Freddy! This hotel is definitely suited for a business person who needs access to the airport.... More

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Durham, NC
Top Contributor
63 reviews 63 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 29, 2014

We often stay at Marriott Courtyards and this one was a fine example of what makes them reliably fine. Nice room (appreciated the balcony which could actually be accessed!) that was exactly what we requested in terms of location & size, plus it has an indoor pool. Convenient to the airport and there is a free shuttle. I do wish... More

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Mint Hill, North Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 29, 2014

Not sure if it was just me, but my stay was just mediocre. I was there for a family reunion and for whatever reason, I just did not get the sense of cleanliness that I normally get when I stay at a Marriott property. The staff was very friendly, but on two separate occasions, I had to notify someone that... More

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Ann Arbor, Michigan
Top Contributor
52 reviews 52 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 11, 2014

This hotel is fine as far as airport hotels go, but I think it's the only Courtyard that I have ever stayed in that doesn't offer free coffee in the lobby in the morning. the options are to make crappy coffee in your hotel room in the mini coffee maker, or buy the coffee that they sell at the Bistro... More

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Additional Information about Courtyard by Marriott Richmond Airport

Address: 5400 Williamsburg Road, Sandston, VA 23150
Location: United States > Virginia > Sandston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Richmond Airport 3*
Number of rooms: 142
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Also Known As:
Courtyard By Marriott Richmond Airport Hotel Sandston
Courtyard Hotel Richmond Airport
Courtyard Sandston
Sandston Marriott
Sandston Courtyard
Courtyard Hotel Sandston

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