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BEST WESTERN PLUS Richmond Airport Hotel

Certificate of Excellence
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5300 Airport Sq. Lane, Sandston, VA 23150
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BEST WESTERN PLUS Richmond Airport Hotel
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290 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Contributor
16 reviews 16 reviews
16 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Excellent staff, good parking, delicious breakfast, and comfortable rooms. We were obviously not disappointed. The hotel was very quiet even though it's close to the airport and we were on the same floor as a tour group full of teenagers. There was no room in the breakfast room so we came back half an hour later. It was a very... More 

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1 review
4 of 5 stars Reviewed 1 week ago NEW

Parking was good. Very close to airport. Great staff at checkin. The person on the desk was very courteous. Checkin was quick. Clean room and the bathroom was clean too. , breakfast was very complete food was good. I would stay again.

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest It seems that youve enjoyed your stay from the staff to the service and breakfast. Thanks for your words and i hope to get to see you again. Michael, GM More 

Essington
2 reviews
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel numerous times and they have always accommodated me. Most of the people are friendly and very helpful. This best western has more than a continental breakfast although they don't give you bacon they have a full breakfast and lots of free parking. It is also down the street from the airport and shopping.

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you so much for your comments. It looks like i need to be looking into some bacon!, lol Michael, GM More 

Manchester, New Hampshire
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

visiting Richmond ,Daughter live about 3 miles from here but i like to have my own space . thos a very affordable and comfortable option. clean rooms friendly staff,and breakfast what is not to like !!

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest It looks like we had everything you needed to make your visit with your loved one a success. Hope to see you again. Michael, GM More 

23462, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The only negative thing about this place is the people who stay there. Its a nice place with Ghettoish guests. Nice place perfect to airport. Will stay there again anytime. Staff is awesome, they are very friendly.

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank You for your comment. Michael, GM More 

Louisville, Kentucky
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location right next to the airport with several fast food places an easy walk from hotel. Easy access to I-64 and I-295. The mini-fridge was convenient but noisy. Issues with the toilet becoming stuck but easily fixable by messing with the chain just inconvenient. Very clean room though and very friendly staff. Breakfast was awesome. Some noisy neighbors and... More 

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Hello Guest First id like to apologize for the condition of your fridge, toilet and the other guest that may have disturbed you. However, you did say you had a nice stay Im still not at all happy, Please contact me personally offline so i can talk with you regarding a future stay at nice discounted rate. Michael, GM More 

Nampa, Idaho
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our flight got in at 11:30 PM and I called for the hotel's shuttle from the plane. We had carry-on luggage only so we were out to the pick-up zone fairly quickly. The hotel's van was waiting for us. It was a short ride to the hotel. Check-in was quick. The room was showing it's age and small, but it... More 

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

My apologies for the comfort of your bedding, however I am glad that we won you over with our service. next time you come ask for me and ill see that you get a better bed. Michael, GM More 

Houston, Texas
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My staying in Best Western Airport Richmond VA was really a new experience. Elegant, comfortable, the staff was so kind and efficient to anticipate My needs and whishes. Breakfast was nice, various and appetizing. I will for sure come back to Best Western.

Review collected in partnership with Best Western

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest For your first stay here at our Hotel I am happy to see that your expectations were not only met, but yoour experience here went way better. Hope to see you again. Michael, GM More 

Palm Harbor, FL
Top Contributor
180 reviews 180 reviews
19 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We'd spent the weekend in Western Virginia and wanted a room near the airport the night before our departure home. The Best Western provided a clean, quiet and comfortable room at a very reasonable price. Shuttle to and from the airport was convenient and friendly. We dropped our rental car off the night before our flight and saved a half... More 

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Hello Guest Thank You for your kind words. Im glad you decided to stay with us, even more excited that see that you had a great stay that was provided by a great staff. Michael, GM More 

South Hill, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Great Location near the Airport.Shuttle was quick and very nice man. Staff are professional. Bed was very comfortable, rooms very clean. Checking in and out was quick.Enjoyed my stay very much. Will be staying again soon.

Review collected in partnership with Best Western

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank for your business. From the Drivers to the Housekeepers we all do our best to keep you coming back. Until then, you have safe Travels. Michael Brown, GM More 

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