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All 15 Sandston hotels

BEST WESTERN PLUS Richmond Airport Hotel

2.5 of 5 Hotel   |   5300 Airport Sq. Lane, Sandston, VA 23150
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75%
Ranked #6 of 15 hotels in Sandston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Kathryn H Cohasset, United States
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  • Reviews (195)
  • Photos (42)
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195 people have reviewed this hotel

Traveler rating
    72
    70
    35
    13
    5
See reviews for
65
40
22
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • English first
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English first
Cohasset, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

It was very comfortable. The breakfast was adequate. The gym is small (and make sure you turn on the AC, or it gets really hot in there). The room had everything the website said it was and was very comfortable. A good place to stay, particularly on short business trips. Conveniently close to the airport.

Review collected in partnership with Best Western

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Virginia Beach, Virginia
Top Contributor
293 reviews 293 reviews
90 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have been in Best Western Plus hotels before and this is not one It is a pretty good place with clean rooms. You do not get the little things that you receive from a plus hotel, this is average. It is easy to find. There is many places to eat within a few miles. They do have a shuttle... More

Was this review helpful? Yes 1
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest my apologies to you for not exceeding your expectaions, Im glad to hear that you will return, hopefully on your return visit we can prove to you are "plus" status. Michael Brown, GM More

Chicago, Illinois
2 reviews
3 of 5 stars Reviewed 1 week ago

I am a repeat visitor to this establishment. Great location, very clean hotel and price just right for a weekend get away. I travel a lot and I love economy hotels with upgrades and I have found it here. I normally do not do reviews because I think it want make a difference. But I am hoping that maybe this... More

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virginia beach, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice clean hotel ,excellent value,would recomend staying here to anyone looking for clean room to rest up for short stay when traveling. breakfast was nice and clean and had many choices. Bathrrom did not have bar soap or small shampoo had wall mounted refill type lotion soap and shampoo etc.

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest In our effort to become a "Green" hotel we have place product dispensers in all of our rooms. They dispense organic shower gel, hand soap, lotion, shampoo, and conditioners. If you prefer bar soap and bottled shampoo we do have it available at the front desk for your asking. Michael Brown, GM More

Etters
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

I found the hotel to be clean and the staff friendly. The simple hot breakfast was very tasty - great coffee. Simply put a very quiet, clean place to stay while in Richmond. The price was very reasonable when compared to similar hotels in the area.

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thanks a lot for taking time to leave your comments, We here are please to read that you enjoyed your stay here. Michael Brown, GM More

Leonardtown, United States
1 review
3 of 5 stars Reviewed 1 week ago

Average hotel. Stayed here for one night. Stuck in Richmond due to weather. Good rate and decent room. Booked online. No issues with check-in or check-out. Left before I could try the breakfast. Would stay here again on business. Probably would not stay here for pleasure.

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank You for taking time to review us, I am please to see that you will use us for business purposes or while flying out at the airport, hopfully we can earn that leisure business soon. Michael Brown, GM More

weston
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Darshan thank you for everything,you really made my wife and I feel welcomed to your hotel, we will always stay at your hotel when coming to race. Your manager should give you a raise. Oh and thank you for breakfast.

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank you for taking time to write this review, I am soo Happy that you both were please with the service that Darshan provided. Thanks a lot. Michael Brown, GM More

baltimore
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel via hotels.com and suspected we would be treated differently; however, the hotel allowed us to check-in early. We enjoyed the variety of hot and cold foods on the breakfast buffet. The room was clean and the beds were comfortable. AC worked fine

Review collected in partnership with Best Western

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest I am please to see that we went above and beyond your expectations. Thanks a lot for the review. Michael Brown, GM More

1 review
5 of 5 stars Reviewed 3 weeks ago

This was our second Best Western Plus experience in the last 5 months. Both properties provided excellent service and value. The rooms were clean and the staff very welcoming and professional. No complaints. We will be back!

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank You so much for taking time out to leave your comments regarding our Brand and Service Michael Brown, GM More

Canton, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

room was very clean.bed was super comfortable.didnt see much of staff but the front desk girls were great.rooms were a bit out dated for a "plus" hotel.was expecting a little more.breakfast was ok.would have been better if they hadn't run out of butter.a tipical continental breakfast.also didnt realize it was an outdoor pool.

Review collected in partnership with Best Western

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Im glad to see that your family enjoyed their vaation time while at the hotel. we will be enclosing the pool within the next 18 months, hopfullly you will can back for a visit. Michael Brown. GM More

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Additional Information about BEST WESTERN PLUS Richmond Airport Hotel

Address: 5300 Airport Sq. Lane, Sandston, VA 23150
Phone Number:
Location: United States > Virginia > Sandston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Richmond Airport Hotel 2.5*
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Also Known As:
Best Western Sandston

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Best Value Hotel in Sandston #5 Business Hotel in Sandston #6 Family Hotel in Sandston
Hotel Class
Number of rooms
124

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