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All 15 Sandston hotels

BEST WESTERN PLUS Richmond Airport Hotel

2.5 of 5 Hotel   |   5300 Airport Sq. Lane, Sandston, VA 23150
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74%
Ranked #5 of 15 hotels in Sandston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
RichardNJackson Jackson
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206 people have reviewed this hotel

Traveler rating
    74
    74
    37
    16
    5
See reviews for
72
42
22
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
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English first
Jackson
2 reviews
4 of 5 stars Reviewed yesterday NEW

Friendly and courteous staff made our reunion pleasurable. The breakfast was ample. I was assisted both in map directions as well as new lodging for my trip. That's all folks. Brief and to the point. What more can I say.

Review collected in partnership with Best Western

Was this review helpful? Yes
New Freedom, Pennsylvania, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Definitely not what we expected for the price. The room was super small, furniture cheap and dated, stains on room door and rips/stains in upholstery of pull-out sofa. The ceiling was drop ceiling (like you were in a basement). The side door to building was unlocked. The front desk was not friendly nor customer-service oriented. The surrounding area seemed below... More

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orange ca, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

excelent overall Only one question Why put a refrigerator inside of the room is there is nothing in it what a waste of energy. Shuttle lady was really nice treating people. cup for coffee are not really good and how often you clean the coffee pot?

Review collected in partnership with Best Western

Was this review helpful? Yes
Denver, Colorado, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Not bad for 1 night, I would definately look elsewhere if more than 1 night. It is not your average BW PLUS, more along the lines of your vanilla BW. Bathroom cleanliness was questionable but otherwise the room was standard.

Review collected in partnership with Best Western

Was this review helpful? Yes
Annapolis, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel is just Okay. We can not compare it with Marriott or other good brands hotel. I'll most likely will not stay here and will not recommend my friends if they are planning to spend a night between $75 - 1$05.

Review collected in partnership with Best Western

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest As we try hard to meet your needs and expectations, its apparent from your review that we failed in your case. I only wish we had the chance to hear from you regarding what you didnt like so that we could have worked hard to make it right for you. I wish you Happy Travels from here on.... More

Chesapeake, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent bang for your buck. Clean, comfortable, pet-free (have allergies), internet accessible in room, free parking and free breakfast buffet with good variety. Definitely would stay here again when in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank You so much for taking time to leave a review of your experience here at our Property. I am pleased to read that we meet your expectations and you were able to enjoy your stay which is ultimately our goal. Thanks a again for your honestly. Michael Brown, GM More

Randallstown, Maryland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a frequent user is the Best Western franchise... The room was clean. The decor is up to date and comfortable... The room was a little snug but I'm not living here so it was enough for me. Pool open until 10pm. It is in a safe location. Breakfast was nice & it was clean and sufficient... I really... More

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank You so much for taking out of your scehdule to give us such a great review. We are all happy to have met your expectations and more. We look forward to hosting you and your family again. Michael Brown, GM More

Camarillo, California
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Whoa.....whoever designed these rooms obviously do not travel with luggage!! I booked a room with two double beds (the smallest doubles I have ever seen.....more like a cross between a single and a double! In our room there was not one inch of space to open a suitcase......not a table, luggage rack, closet, floor.....nothing! We had to put our suitcases... More

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest My apologies to you regarding the size of your room. In regards to spacing we do have a Night stand with a drawer and open bottom spacing, a three dresser drawer, a closet with a space on the inside top, there are eight hangers and space for plenty more, also at the bottom of your closet is one... More

Leland
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very friendly staff.....helpful.....great restaurant down the road call the BoatHouse....see the Richmond skyline...not far from hotel.... Rooms a good size....remote controls made to clean properly...as we know that is the filthiest item in a hotel room....

Review collected in partnership with Best Western

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank You so much for taking time to let others know how well you enjoyed your stay and visit while in our area. We only hope that you keep us in mind when you are in town again. Michael Brown, GM More

Pembroke, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was everything that we expected after reading the reviews online and looking through website photos. The staff was pleasant, room was big enough for our things as well as the pack and play we brought to set up for our baby. Breakfast wasn't stellar, but was consistent with what we expected as a free hotel breakfast and the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest I am please to read that you found everything you expected. I my apologies for not winning you over on breakfast, but thats we change everyday as we are looking for options to cater to all. Thanks again hope to see you again soon. Michael Brown, GM More

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Additional Information about BEST WESTERN PLUS Richmond Airport Hotel

Address: 5300 Airport Sq. Lane, Sandston, VA 23150
Phone Number:
Location: United States > Virginia > Sandston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Richmond Airport Hotel 2.5*
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Also Known As:
Best Western Sandston

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Best Value Hotel in Sandston #6 Business Hotel in Sandston
Hotel Class
Number of rooms
124

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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