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BEST WESTERN PLUS Richmond Airport Hotel

2.5 of 5 5300 Airport Sq. Lane, Sandston, VA 23150
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Certificate of Excellence 2014
BEST WESTERN PLUS Richmond Airport Hotel
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BEST WESTERN PLUS Richmond Airport Hotel
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241 reviews from our community

Traveler rating
    90
    86
    43
    17
    5
See reviews for
85
52
22
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (57)
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    (71)
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    (28)
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Haifa, Israel
Top Contributor
148 reviews 148 reviews
36 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here recently. An okay place. Room was not especially spacious, but nevertheless comfortable. Bed was fine. Room was clean. Sufficient for a reasonably priced one night visit. Would stay again if in the area.

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Richmond, United States
1 review
4 of 5 stars Reviewed 1 week ago

My son and I stayed for one night. Conveniently located, clean and comfortable. I would definitely book again. The only negative thing I would mention is that there was a buzzing noise that came on in the evening and I'm not sure if It was the heating unit or the refrigerator. Other than that it was very pleasant.

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank you for taking time to leave such nice encouraging words about your visit. I dont want o apologize for the buzzing sound in the room. i will have my handy man to check that room out. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Very clean hotel. during my three day stay I witnessed the constant cleaning of hall, wiping down coke and ice machines. Very impressed with the cleanliness of the hotel. The breakfast area was very clean.

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank your for acknowledging our Ultra CLean Program part of our I Care commitment statement. at all Best Wetern Properties now their shoul be at least one person focusing on the constant cleaning. Michael BRown Gm More 

WASHINGTON
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I did not have high hopes for this hotel. I was in town for the Richmond marathon and many places were sold our or very expensive. I have to say I was pleasantly surprised. The hotel is clean, the staff are friendly and its a great hotel for its price point/competition. I would stay at this hotel again.

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

I am so Happy to read that we exceeded in meeting your expectations. Im glad we had the opportunity to prove how great we are. Thanks again for giving us a try. More 

Portland, Oregon
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 13, 2014

clean older hotel. comfortable beds.. very quiet. pleasant front desk employees. Perfect place to stay to avoid a long drive to the airport for an early morning flight...We did not partake of the free food in the morning as we had to leave very early. Really appreciated the great lighting in the parking lot

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank you for your kind words. Glad we had the basics you needed in order to rest for your long trip. take care and we will see you the next time. michael brown, gm More 

Williamsburg, Virginia
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

We chose this property for a "park, fly, sleep" package, and it worked for us. The property is old, but clean and updated. The staff was friendly and helpful. The shuttle was prompt, courteous, and helpful. The price was right. Had free wi-fi. (All chain motels have free wi-fi. Why do the high-priced "designer" hotels charge for internet?) If you're... More 

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank You so much for your kind words. we work hard to make sure everyone has a relaxing time. Hope to see you again soon, happy travels to you. Michael More 

1 review
3 of 5 stars Reviewed October 27, 2014

Darcell was at the desk and I was on the way up to my room having just arrived late from a long trip. Before I went to my room I stopped to purchase sodas from the lobby area vending machine. It ate my money and registered empty for every flavor including water. In no mood for further stress I explained... More 

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

I am Glad to read that Darcell was able to provide you with an alternative to your beverage needs. More 

Loveland, CO, United States
1 review
5 of 5 stars Reviewed October 27, 2014

Excellent hotel all around. Staff very friendly and helpful. Desk manager went out of his way to help us find motel up the road at our destination. Shuttle service very good and unexpected service to places within three miles of motel.Guest office computers very good and handy. Breakfast was better than average, but not particularly outstanding. Clean. Helpful breakfast staff.... More 

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

I am Happy to read your statement "Excellent hotel all around". Thanks a lot for that statement. Glad to see everything was to your liking except for the Breakfast, which we are working to make improvements. More 

1 review
5 of 5 stars Reviewed October 27, 2014

My husband and I had to catch a very early flight so we opted to stay in a hotel by the airport. Best Western seemed to be a good deal. The room was clean, it wasn't too hot, and for what we wanted, it was perfect. The shuttle to the airport was on time.

Review collected in partnership with Best Western

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Glad to read that you chose us as your Airport Hotel, by doing so we had the chance to provide you with exceptional service which met your needs. Thanks again, and remember us when planning your next flgiht. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed October 25, 2014

When we drove up, I was worried; obviously an outdated facility, BUT our stay was very pleasant. The carpets in the place are the worst; probably not so old but sooooo ugly. Would recommend they replace immediately!!! BUT, also, we've never encountered anywhere a happier team of housekeepers!!! Isn't that great! The motel is directly across from the airport. Arby's... More 

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank you for taking time to leave your comments regarding your stay at this Hotel. We are still under going phases of our renovation project with lot plans to add on and built up within the property. More 

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Additional Information about BEST WESTERN PLUS Richmond Airport Hotel

Address: 5300 Airport Sq. Lane, Sandston, VA 23150
Phone Number:
Location: United States > Virginia > Sandston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Richmond Airport Hotel 2.5*
Number of rooms: 124
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Also Known As:
Best Western Sandston
Hotel Style:
#1 Best Value Hotel in Sandston
#4 Business Hotel in Sandston

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