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All 15 Sandston hotels

BEST WESTERN PLUS Richmond Airport Hotel

2.5 of 5 Hotel   |   5300 Airport Sq. Lane, Sandston, VA 23150
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74%
Ranked #5 of 15 hotels in Sandston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Carol C myrtle beach, United States
  • Overview
  • Reviews (207)
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  • Room tips (22)
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207 people have reviewed this hotel

Traveler rating
    75
    74
    37
    16
    5
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72
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
myrtle beach, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Room was renovated, all new bedding, decor and equipment! even better new carpets, clearly a non-smoking room! very fresh. Wished it was a digital TV. But was a flat screen! Staff were very nice and accommodating! Breakfast had great biscuits and gravy, sausage, eggs, waffles coffee tea the usual danish all excellent! Second, time here and great as usual, but,... More

Review collected in partnership with Best Western

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Jackson
2 reviews
4 of 5 stars Reviewed 1 week ago

Friendly and courteous staff made our reunion pleasurable. The breakfast was ample. I was assisted both in map directions as well as new lodging for my trip. That's all folks. Brief and to the point. What more can I say.

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest We were pleased that your family selected our hotel to host your reunion. we are happy to read that you all had a good time and that your expectations were met. More

New Freedom, Pennsylvania, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Definitely not what we expected for the price. The room was super small, furniture cheap and dated, stains on room door and rips/stains in upholstery of pull-out sofa. The ceiling was drop ceiling (like you were in a basement). The side door to building was unlocked. The front desk was not friendly nor customer-service oriented. The surrounding area seemed below... More

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orange ca, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

excelent overall Only one question Why put a refrigerator inside of the room is there is nothing in it what a waste of energy. Shuttle lady was really nice treating people. cup for coffee are not really good and how often you clean the coffee pot?

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest We have place fridges and microwaves in our room as an added value and convenience to all our guest, In the future if you require one not to be in your room im sure we will have no issue removing it for you. Thanks More

Denver, Colorado, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Not bad for 1 night, I would definately look elsewhere if more than 1 night. It is not your average BW PLUS, more along the lines of your vanilla BW. Bathroom cleanliness was questionable but otherwise the room was standard.

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Our apologies for not meeting your expectations More

Annapolis, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel is just Okay. We can not compare it with Marriott or other good brands hotel. I'll most likely will not stay here and will not recommend my friends if they are planning to spend a night between $75 - 1$05.

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest As we try hard to meet your needs and expectations, its apparent from your review that we failed in your case. I only wish we had the chance to hear from you regarding what you didnt like so that we could have worked hard to make it right for you. I wish you Happy Travels from here on.... More

Chesapeake, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent bang for your buck. Clean, comfortable, pet-free (have allergies), internet accessible in room, free parking and free breakfast buffet with good variety. Definitely would stay here again when in the area.

Review collected in partnership with Best Western

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank You so much for taking time to leave a review of your experience here at our Property. I am pleased to read that we meet your expectations and you were able to enjoy your stay which is ultimately our goal. Thanks a again for your honestly. Michael Brown, GM More

Randallstown, Maryland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a frequent user is the Best Western franchise... The room was clean. The decor is up to date and comfortable... The room was a little snug but I'm not living here so it was enough for me. Pool open until 10pm. It is in a safe location. Breakfast was nice & it was clean and sufficient... I really... More

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank You so much for taking out of your scehdule to give us such a great review. We are all happy to have met your expectations and more. We look forward to hosting you and your family again. Michael Brown, GM More

Camarillo, California
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Whoa.....whoever designed these rooms obviously do not travel with luggage!! I booked a room with two double beds (the smallest doubles I have ever seen.....more like a cross between a single and a double! In our room there was not one inch of space to open a suitcase......not a table, luggage rack, closet, floor.....nothing! We had to put our suitcases... More

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MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest My apologies to you regarding the size of your room. In regards to spacing we do have a Night stand with a drawer and open bottom spacing, a three dresser drawer, a closet with a space on the inside top, there are eight hangers and space for plenty more, also at the bottom of your closet is one... More

Leland
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Very friendly staff.....helpful.....great restaurant down the road call the BoatHouse....see the Richmond skyline...not far from hotel.... Rooms a good size....remote controls made to clean properly...as we know that is the filthiest item in a hotel room....

Review collected in partnership with Best Western

Was this review helpful? Yes
MICHAEL B, General Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Dear Guest Thank You so much for taking time to let others know how well you enjoyed your stay and visit while in our area. We only hope that you keep us in mind when you are in town again. Michael Brown, GM More

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Additional Information about BEST WESTERN PLUS Richmond Airport Hotel

Address: 5300 Airport Sq. Lane, Sandston, VA 23150
Phone Number:
Location: United States > Virginia > Sandston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Richmond Airport Hotel 2.5*
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Also Known As:
Best Western Sandston

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Near BEST WESTERN PLUS Richmond Airport Hotel

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Best Value Hotel in Sandston #6 Business Hotel in Sandston
Hotel Class
Number of rooms
124

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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