I'm with the airlines so can qualify my comments as I stay in many different hotels. I just couldnt get over the foul smell as I entered the lobby. Thats normally always a tipoff to the condition of the hotel. The building is older and the rooms are adequate. I dont know the going rate for guests but hopefully its... More

This hotel was wonderful their staff is so kind and compassionate and genuine.

My wife and I had an early flight from Richmond and deceided to get a hotel room next to the airport for easy access. Big mistake. I have stayed at Doubletree properties before but this one was truely bad. From the moment we entered the main lobby (passing what looked like a group of working girls) we were exposed to... More

I have been staying here for a two weeks at a time for the past month and a half. The only way this hotel could be more convenient to the Airport would be to be inside of the terminal. The hotel if fine: clean, comfortable rooms with plenty of space and all the normal amenities. It is disappointing that the... More

We stayed three nights at this hotel. Staff was very pleasant and helpful. Rooms were comfortable, clean, and quiet. We enjoyed the warm chocolate chip cookies upon arrival. We were given coupons for free breakfast buffet each day we were there but did not use them due to our schedule. We ordered dessert from room service. It was de-lish &... More

My family travels to Richmond every few months for business and this is our favorite hotel. It is consistently clean. The staff is always friendly, from the front desk to the bartenders to the housekeepers. My children love the fact that the staff will try to give them cookies every time they pass the desk. We have stayed there probably... More

Stayed here when stuck overnight in Richmond. This is an interesting property. It's right across from the airport but feels like an old school convention hotel with big areas and hallways. It feels a bit dated but not too much so. They have a decent restaurant - you might not go to Richmond just to eat there but you wouldn't... More

Arrived on a subfreezing night in December. Called for shuttle. Very friendly desk clerk told me 5 - 10 minutes. Had to call back at the 20 minute mark. Friendly driver though. As other reviewers have stated, rooms are the old design and outdated, clean & quiet. Ordered breakfast with door hanger to be delivered between 8:30 - 8:45. Had... More

I needed a last-minute place to stay near the Richmond airport after my evening flight was delayed so much that I was going to arrive too late to pick up my rental car to get to my final destination. Fortunately, they had room and getting a reservation was no problem. My experience with the Doubletree was very positive. The people... More